Historial de interrupciones de Affinity

1. 3 de septiembre de 2026 a las 22:15 UTCidentified

   Los usuarios pueden estar experimentando errores o una incapacidad para acceder al servicio debido a un problema con nuestro proveedor de servicios en la nube. Proporcionaremos otra actualización dentro de 60 minutos.

2. 3 de septiembre de 2026 a las 22:35 UTCmonitoring

   Estamos viendo señales de recuperación y estamos monitoreando activamente todos los servicios. Publicaremos otra actualización una vez que podamos confirmar que el problema está completamente resuelto.

3. 3 de septiembre de 2026 a las 23:18 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 11 de agosto de 2026 a las 20:24 UTCresolved

   Hemos identificado la causa raíz de la cuestión que afecta a Affinity Analytics, la solución fue implementada y desplegada. Affinity Analytics no estaba disponible intermitentemente entre las 7:00 PM - 7:15 PM UTC.

Traducido automáticamente desde la actualización oficial del incidente.

1. 9 de julio de 2026 a las 2:50 UTCidentified

   We have identified the root cause of the issue impacting Affinity Analytics. Our team is now working on a fix.

2. 10 de julio de 2026 a las 19:03 UTCidentified

   We are continuing to work on a fix for this issue.

3. 10 de julio de 2026 a las 19:04 UTCresolved

   This incident has been resolved.

1. 30 de junio de 2026 a las 16:06 UTCidentified

   Algunos usuarios en Windows Outlook Desktop App son incapaces de completar SSO login a la Affinity Outlook Add-in. Esto se debe a un cambio reciente en el final de Microsoft que afecta cómo Outlook en Windows maneja la autenticación redirige. Mac Outlook no está afectado. Como solución, los usuarios pueden acceder a Affinity a través de la aplicación web.

2. 10 de julio de 2026 a las 20:28 UTCidentified

   Estamos investigando una actualización a la plataforma Affinity que funcionará alrededor del problema causado por el cambio reciente de Microsoft y restaurar el comportamiento de inicio de sesión de SSO para los usuarios de Windows Outlook Desktop App. Mac Outlook y la aplicación web de Affinity no son afectados y pueden ser utilizados como una solución de trabajo en el interino.

3. 23 de julio de 2026 a las 15:03 UTCresolved

   Esta cuestión se ha resuelto ahora. Los clientes que fueron afectados tendrán que ponerse en contacto con el soporte de Afinity en [email protected] para instrucciones de cambio de configuración.

Traducido automáticamente desde la actualización oficial del incidente.

1. 29 de junio de 2026 a las 18:24 UTCinvestigating

   We are currently investigating an issue impacting Affinity API and CRM. Users may be experiencing intermittent 504 Gateway Timeout issues. Our team is working to identify the cause.

2. 29 de junio de 2026 a las 21:43 UTCmonitoring

   We have deployed a fix and are seeing signs of recovery. Services should be returning to normal. Some users may continue to experience intermittent issues as the system stabilizes. Our team will continue to closely monitor the systems to ensure stability. We will post another update once we can confirm the issue is fully resolved.

3. 30 de junio de 2026 a las 14:49 UTCmonitoring

   The services are fully operational. We are continuing to monitor for any further issues.

4. 2 de julio de 2026 a las 13:09 UTCresolved

   This incident has been resolved.

1. 20 de mayo de 2026 a las 17:23 UTCinvestigating

   We are currently investigating an issue impacting Affinity CRM

2. 20 de mayo de 2026 a las 17:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 de mayo de 2026 a las 19:42 UTCresolved

   This incident has been resolved.

1. 13 de abril de 2026 a las 21:14 UTCinvestigating

   We are currently investigating an issue with the Affinity Pathfinder Chrome extension intermittently showing a blank page and loading icon.

2. 13 de abril de 2026 a las 22:40 UTCidentified

   We've identified the root cause. It is bug introduced in Chrome 147 that is affecting numerous chrome extensions. See the report here: https://issues.chromium.org/issues/500975618 An update to chrome is expected soon. We are not aware of a good workaround at the moment other than closing and reopening the browser, but will update this if one is found.

3. 16 de abril de 2026 a las 13:28 UTCresolved

   This has been fixed in Chrome, please sure you are on version 147.0.7727.102 or later of Chrome.

1. 31 de marzo de 2026 a las 15:53 UTCidentified

   Some users may experience delays in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 1 de abril de 2026 a las 1:09 UTCresolved

   This incident has been resolved.

1. 24 de marzo de 2026 a las 20:15 UTCresolved

   Between 11:30 AM and 2:45 PM EST, an issue with one of Affinity’s service providers caused a disruption to Affinity Notetaker. This issue is now resolved.

1. 17 de marzo de 2026 a las 2:23 UTCidentified

   Some users may experience delays with recent team activity data appearing in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h!

2. 17 de marzo de 2026 a las 13:28 UTCresolved

   This incident has been resolved.

1. 20 de febrero de 2026 a las 15:14 UTCmonitoring

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 20 de febrero de 2026 a las 18:59 UTCresolved

   This incident has been resolved.

1. 13 de febrero de 2026 a las 0:23 UTCidentified

   We have identified the root cause of the issue impacting Affinity Web application. Our team is now working on a fix.

2. 13 de febrero de 2026 a las 0:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 de febrero de 2026 a las 0:43 UTCresolved

   This incident has been resolved.

1. 27 de enero de 2026 a las 19:13 UTCinvestigating

   We are investigating an issue impacting entity creation and update flows in the Affinity CRM. Users may be unable to add or update Companies, People, and Opportunities. Our team is working to identify the cause and implement a mitigation.

2. 27 de enero de 2026 a las 20:29 UTCidentified

   We have identified the root cause of the issue impacting entity creation and update flows in the Affinity CRM. Our team is now working on deploying a fix.

3. 27 de enero de 2026 a las 21:35 UTCmonitoring

   We have deployed a fix for the issue impacting entity creation and update flows in the Affinity CRM. We are monitoring the system to ensure Companies, People, and Opportunities can be created and updated normally.

4. 27 de enero de 2026 a las 22:28 UTCresolved

   This incident has been resolved. All systems are fully operational.

1. 22 de enero de 2026 a las 21:20 UTCmonitoring

   We are monitoring an elevated error rate affecting Microsoft/Azure users due to an ongoing service disruption with Microsoft. Our team is actively monitoring the situation and will provide updates as soon as it’s resolved.

2. 23 de enero de 2026 a las 13:53 UTCresolved

   This incident has been resolved.

1. 15 de enero de 2026 a las 16:02 UTCidentified

   We have identified the root cause of the issue impacting all services. Our team is now working on a fix. We will provide another update within 60 minutes

2. 15 de enero de 2026 a las 16:24 UTCresolved

   This incident has been resolved.

1. 8 de enero de 2026 a las 15:44 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 8 de enero de 2026 a las 22:48 UTCresolved

   This incident has been resolved.

1. 17 de diciembre de 2025 a las 23:32 UTCinvestigating

   We've identified an issue with our email and calendar processing pipelines resulting in delays in seeing up to date information in the application.

2. 18 de diciembre de 2025 a las 10:19 UTCmonitoring

   A fix has been implemented and we are monitoring progress of processing the backlog.

3. 18 de diciembre de 2025 a las 19:04 UTCresolved

   This incident has been resolved.

1. 20 de noviembre de 2025 a las 19:03 UTCinvestigating

   We are currently investigating an issue impacting Affinity Analytics.

2. 20 de noviembre de 2025 a las 20:39 UTCidentified

   Affected customers may experience data freshness delays of up to 24 hours as we actively work on a full restore. The issue has been identified and our team has a fix scheduled for deployment during our upcoming maintenance window.

3. 21 de noviembre de 2025 a las 18:51 UTCresolved

   This incident has been resolved.

1. 17 de noviembre de 2025 a las 23:52 UTCidentified

   We’re experiencing delays in data replication to Affinity Analytics. The root cause has been identified and mitigated, and we’re processing the backlog. Fresh data will appear incrementally as processing progresses. We’ll share a final update once full recovery is confirmed.

2. 18 de noviembre de 2025 a las 9:33 UTCidentified

   All Dashboards in Affinity Analytics are currently missing data. We have identified the issue and are working on restoring the access to the data.

3. 18 de noviembre de 2025 a las 13:56 UTCidentified

   We continue to work on processing the replication backlog. We’ll share a final update once full recovery is confirmed.

4. 18 de noviembre de 2025 a las 20:35 UTCidentified

   We continue to work on processing the replication backlog. We'll share a final update once full recovery is confirmed.

5. 18 de noviembre de 2025 a las 21:56 UTCresolved

   This incident has been resolved.

1. 14 de noviembre de 2025 a las 18:22 UTCidentified

   We are currently experiencing email syncing delay, impacting Google credentials. Affected users may experience delays of up to 48 hours. Our engineering team is actively investigating the issue and working towards processing the backlog. We will provide an update as soon as the issue has been resolved.

2. 14 de noviembre de 2025 a las 19:44 UTCmonitoring

   fix has been deployed to resolve the issue and we are currently monitoring the system. Users will see a reduction in email syncing delays over the coming hours as the system processes the backlog.

3. 15 de noviembre de 2025 a las 16:57 UTCresolved

   This incident has been resolved.