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    Historial de interrupciones de Anydesk

    50 incidentes de Anydesk registrados desde enero de 2024, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    my.anydesk II API Degradado

    Comenzó 13 de agosto de 2026 a las 14:57 UTC · 25m

    IssuesIncidente menor
    Componentes afectados
    Customer Portal
    1. 13 de agosto de 2026 a las 14:57 UTCidentified

      Estamos experimentando un problema con la API my.anydesk II. Se ha encontrado la causa raíz y se está trabajando en la fijación.

    2. 13 de agosto de 2026 a las 15:15 UTCmonitoring

      A fix has been deployed. We continue to monitor it.

    3. 13 de agosto de 2026 a las 15:22 UTCresolved

      This incident has been resolved.

    Traducido automáticamente desde la actualización oficial del incidente.

    Outage - my.anydesk II

    Comenzó 13 de julio de 2026 a las 8:28 UTC · 3h 20m

    OutageIncidente crítico
    Componentes afectados
    Customer Portal
    1. 13 de julio de 2026 a las 8:28 UTCinvestigating

      We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 13 de julio de 2026 a las 8:42 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13 de julio de 2026 a las 9:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13 de julio de 2026 a las 11:49 UTCresolved

      This incident has been resolved.

    Major outage - my.anydesk II

    Comenzó 27 de junio de 2026 a las 13:46 UTC · 1d 3h

    OutageIncidente crítico
    Componentes afectados
    Customer Portal
    1. 27 de junio de 2026 a las 13:46 UTCinvestigating

      We are currently facing full outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 27 de junio de 2026 a las 14:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 de junio de 2026 a las 15:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 de junio de 2026 a las 15:27 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 28 de junio de 2026 a las 17:17 UTCresolved

      We can confirm the issue is properly fixed, as we did not see any issues during our extended monitoring period. We again apologise for any inconvenience caused during this time.

    REST API Outage

    Comenzó 16 de junio de 2026 a las 12:45 UTC · 2h 22m

    OutageIncidente mayor
    Componentes afectados
    REST API
    1. 16 de junio de 2026 a las 12:45 UTCidentified

      Due to an upstream issue we are experiencing outage of our REST API. Reason has been identified and work on solving it is ongoing.

    2. 16 de junio de 2026 a las 13:29 UTCmonitoring

      A fix has been applied that fixed the issues - we are continuing to monitor the service.

    3. 16 de junio de 2026 a las 15:08 UTCresolved

      This incident has been resolved.

    Service Degradation - macOS Custom Client Builds

    Comenzó 22 de mayo de 2026 a las 9:29 UTC · 26m

    OutageIncidente mayor
    Componentes afectados
    Customer Portal
    1. 22 de mayo de 2026 a las 9:29 UTCinvestigating

      Due to issues with one of our upstream providers, we are currently experiencing performance degradation affecting the generation of custom client builds for macOS. As a result, custom builds are temporarily unavailable for this platform. We apologise for the inconvenience and appreciate your patience.

    2. 22 de mayo de 2026 a las 9:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 de mayo de 2026 a las 9:54 UTCresolved

      This incident has been resolved.

    MacOS custom builds impacted

    Comenzó 4 de mayo de 2026 a las 10:00 UTC · 4h 32m

    IssuesIncidente menor
    Componentes afectados
    Customer Portal
    1. 4 de mayo de 2026 a las 13:05 UTCinvestigating

      The ability to create MacOS custom builds is impacted currently

    2. 4 de mayo de 2026 a las 14:32 UTCresolved

      This incident has been resolved.

    Partial outage - Taiwan and Hong Kong

    Comenzó 28 de abril de 2026 a las 11:20 UTC · 7d 21h

    OutageIncidente mayor
    Componentes afectados
    Asia
    1. 28 de abril de 2026 a las 11:20 UTCinvestigating

      We are currently facing degraded performance in our Asia zone, specifically Taiwan and Hong Kong. Engineers are investigating and a further update will be provided once a root cause has been identified. We apologise for any inconvenience caused.

    2. 28 de abril de 2026 a las 11:59 UTCidentified

      Due to networking issues associated with one of our upstream providers, to reduce customer impact we will be re-routing customers from Taiwan and Hong Kong to our infrastructure in Japan.

    3. 30 de abril de 2026 a las 18:22 UTCidentified

      Our engineering teams continue to work on the issue

    4. 6 de mayo de 2026 a las 8:51 UTCresolved

      This incident has been resolved. Customers in Taiwan and Hong Kong are now routed back to their original zone.

    Service degradation - India

    Comenzó 18 de abril de 2026 a las 17:36 UTC · 14h 53m

    IssuesIncidente menor
    Componentes afectados
    Asia
    1. 18 de abril de 2026 a las 17:36 UTCinvestigating

      We are currently experiencing service degradation with our upstream provider in India. This will impact sessions in the Indian zone. We're in contact with our upstream provider and will provide an update once we receive further information. We apologise for any inconvenience caused.

    2. 18 de abril de 2026 a las 22:41 UTCinvestigating

      We are continuing to investigate the issue and are in constant contact with our upstream provider. Once we receive further information we will publish another update. Once again we apologise for any inconvenience caused.

    3. 19 de abril de 2026 a las 8:29 UTCresolved

      This incident has been resolved.

    Major outage - AnyDesk Network

    Comenzó 16 de marzo de 2026 a las 14:13 UTC · 49m

    OutageIncidente crítico
    Componentes afectados
    AsiaAnyDesk AccountAfricaEuropeAustraliaAmericas
    1. 16 de marzo de 2026 a las 14:13 UTCinvestigating

      We are currently facing major outage with our AnyDesk Network . Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.

    2. 16 de marzo de 2026 a las 14:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 de marzo de 2026 a las 15:02 UTCresolved

      This incident has been resolved.

    Service Degradation - Custom Client Builds

    Comenzó 27 de febrero de 2026 a las 13:19 UTC · 5d 4h

    IssuesIncidente menor
    Componentes afectados
    Customer Portal
    1. 27 de febrero de 2026 a las 13:19 UTCidentified

      We are currently experiencing performance degradation affecting the generation of custom client builds. As a result, some custom builds may be temporarily unavailable. The root cause has been identified and we are working to implement a fix. We will provide further updates as progress continues. We apologise for the inconvenience and appreciate your patience.

    2. 27 de febrero de 2026 a las 16:56 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 4 de marzo de 2026 a las 18:11 UTCresolved

      This incident has been resolved.

    Service Degradation - South America

    Comenzó 25 de febrero de 2026 a las 12:44 UTC · 2d 4h

    IssuesIncidente menor
    Componentes afectados
    Americas
    1. 25 de febrero de 2026 a las 12:44 UTCinvestigating

      We are currently facing degraded performance in South America. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.

    2. 25 de febrero de 2026 a las 15:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 de febrero de 2026 a las 7:32 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 26 de febrero de 2026 a las 16:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 27 de febrero de 2026 a las 16:55 UTCresolved

      This incident has been resolved.

    Service degradation - Eastern Europe, Western Asia

    Comenzó 3 de febrero de 2026 a las 8:21 UTC · 6h 12m

    IssuesIncidente menor
    Componentes afectados
    AsiaEurope
    1. 3 de febrero de 2026 a las 8:21 UTCinvestigating

      We are currently facing degraded performance of the service, affecting several countries in parts of Europe and Western Asia. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.

    2. 3 de febrero de 2026 a las 10:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 de febrero de 2026 a las 11:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 de febrero de 2026 a las 13:51 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 3 de febrero de 2026 a las 14:32 UTCresolved

      This incident has been resolved.

    Service Degradation

    Comenzó 22 de enero de 2026 a las 9:29 UTC · 4h 51m

    IssuesIncidente menor
    Componentes afectados
    Europe
    1. 22 de enero de 2026 a las 9:29 UTCinvestigating

      We currently facing degraded performance of the service, affecting several countries in Europe. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may have caused.

    2. 22 de enero de 2026 a las 10:16 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 de enero de 2026 a las 11:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 de enero de 2026 a las 14:20 UTCresolved

      This incident has been resolved.

    Service Degradation - my.anydesk II

    Comenzó 22 de diciembre de 2025 a las 13:49 UTC · 1h 8m

    OutageIncidente crítico
    Componentes afectados
    AnyDesk AccountCustomer Portal
    1. 22 de diciembre de 2025 a las 13:49 UTCinvestigating

      We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 22 de diciembre de 2025 a las 13:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 22 de diciembre de 2025 a las 14:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22 de diciembre de 2025 a las 14:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 22 de diciembre de 2025 a las 14:56 UTCresolved

      This incident has been resolved.

    Service Degradation - my.anydesk II

    Comenzó 1 de diciembre de 2025 a las 7:59 UTC · 11h 8m

    OutageIncidente mayor
    Componentes afectados
    Customer Portal
    1. 1 de diciembre de 2025 a las 7:59 UTCinvestigating

      We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 1 de diciembre de 2025 a las 8:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 de diciembre de 2025 a las 19:08 UTCresolved

      This incident has been resolved.

    Service Degradation - my.anydesk II

    Comenzó 24 de noviembre de 2025 a las 16:12 UTC · 2h 59m

    IssuesIncidente menor
    Componentes afectados
    AnyDesk AccountCustomer Portal
    1. 24 de noviembre de 2025 a las 16:12 UTCinvestigating

      We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 24 de noviembre de 2025 a las 16:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 de noviembre de 2025 a las 19:11 UTCresolved

      This incident has been resolved.

    Outage - my.anydesk II

    Comenzó 21 de noviembre de 2025 a las 13:55 UTC · 1h 55m

    Pending
    Componentes afectados
    AnyDesk AccountCustomer Portal
    1. 21 de noviembre de 2025 a las 13:55 UTCinvestigating

      We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 21 de noviembre de 2025 a las 14:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 21 de noviembre de 2025 a las 14:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 21 de noviembre de 2025 a las 15:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 21 de noviembre de 2025 a las 15:49 UTCresolved

      This incident has been resolved.

    Major outage - my.anydesk II

    Comenzó 19 de noviembre de 2025 a las 18:09 UTC · 1h 6m

    OutageIncidente crítico
    Componentes afectados
    Customer Portal
    1. 19 de noviembre de 2025 a las 18:09 UTCinvestigating

      We are currently facing an outage of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 19 de noviembre de 2025 a las 18:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 19 de noviembre de 2025 a las 19:14 UTCresolved

      This incident has been resolved.

    Service Degradation

    Comenzó 18 de noviembre de 2025 a las 14:03 UTC · 2h 27m

    Pending
    Componentes afectados
    Online shopCustomer Portal
    1. 18 de noviembre de 2025 a las 14:03 UTCidentified

      Due to a major outage of an upstream provider, we are currently experiencing service degradation of some customer facing services. We are in touch with our service provider and are working towards a resolution.

    2. 18 de noviembre de 2025 a las 16:30 UTCresolved

      This incident has been resolved.

    Outage - Online shop

    Comenzó 17 de noviembre de 2025 a las 10:53 UTC · 8h 0m

    OutageIncidente crítico
    Componentes afectados
    Online shop
    1. 17 de noviembre de 2025 a las 10:53 UTCinvestigating

      We are currently facing an outage of our online shop, our team is aware and is investing the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.

    2. 17 de noviembre de 2025 a las 11:10 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 de noviembre de 2025 a las 11:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 de noviembre de 2025 a las 11:35 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 17 de noviembre de 2025 a las 18:52 UTCresolved

      This incident has been resolved.