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    Historial de interrupciones de Artsy

    50 incidentes de Artsy registrados desde julio de 2020, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Slower response times for services

    Comenzó 8 de diciembre de 2025 a las 14:48 UTC · 6h 10m

    Pending
    Componentes afectados
    Artsy APIConversationsContentE-commerceAnalyticsContent ManagementPartnersAuctions Bidding
    1. 8 de diciembre de 2025 a las 14:48 UTCinvestigating

      We are currently investigating this issue.

    2. 8 de diciembre de 2025 a las 14:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8 de diciembre de 2025 a las 15:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 de diciembre de 2025 a las 18:55 UTCmonitoring

      This incident has been resolved.

    5. 8 de diciembre de 2025 a las 20:58 UTCresolved

      This incident has been resolved.

    artsy.net is down

    Comenzó 18 de noviembre de 2025 a las 12:25 UTC · 5h 54m

    OutageIncidente mayor
    Componentes afectados
    Artsy APIConversationsContentE-commerceAnalyticsContent ManagementPartnersAuctions Bidding
    1. 18 de noviembre de 2025 a las 12:25 UTCinvestigating

      We’re currently investigating elevated error rates and response times within artsy.net and the mobile app. We’ll post an update soon.

    2. 18 de noviembre de 2025 a las 12:26 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18 de noviembre de 2025 a las 12:52 UTCidentified

      An upstream service we rely on (Cloudflare) is "experiencing an internal service degradation". We'll continue to monitor their incident resolution status. We expect our own services to recover as soon as they're back up and running. For more details on the Cloudflare outage, you may visit their status page: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

    4. 18 de noviembre de 2025 a las 13:42 UTCmonitoring

      Artsy services have recovered and availability has returned to expected levels. We'll continue monitoring the Cloudflare outage for any further disruption.

    5. 18 de noviembre de 2025 a las 18:19 UTCresolved

      This incident has been resolved.

    Image processing delays

    Comenzó 31 de octubre de 2025 a las 15:54 UTC · 5h 7m

    IssuesIncidente menor
    Componentes afectados
    ContentPartnersAuctions Bidding
    1. 31 de octubre de 2025 a las 15:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 31 de octubre de 2025 a las 16:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 31 de octubre de 2025 a las 21:01 UTCresolved

      This incident has been resolved.

    Degraded performance in search

    Comenzó 20 de octubre de 2025 a las 10:16 UTC · 16m

    IssuesIncidente menor
    Componentes afectados
    Artsy for AndroidContentArtsy for iPhone
    1. 20 de octubre de 2025 a las 10:16 UTCinvestigating

      We are seeing degraded performance in search on artsy.net and other clients. We are investigating the issue.

    2. 20 de octubre de 2025 a las 10:18 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 de octubre de 2025 a las 10:32 UTCresolved

      All systems are now operating normally.

    Elevated error rates and response times on artsy.net

    Comenzó 16 de octubre de 2025 a las 13:10 UTC · 3h 51m

    Pending
    Componentes afectados
    Content
    1. 16 de octubre de 2025 a las 13:10 UTCinvestigating

      We’re currently investigating elevated error rates and response times within artsy.net and the mobile app. We’ll post an update soon.

    2. 16 de octubre de 2025 a las 14:03 UTCmonitoring

      The period of high latency and 5xx errors has concluded. All systems are now operating normally. We will continue to monitor to ensure continued stability.

    3. 16 de octubre de 2025 a las 17:01 UTCresolved

      All systems are now operating normally.

    Artsy.net down

    Comenzó 2 de octubre de 2025 a las 14:37 UTC · 3h 6m

    Pending
    Componentes afectados
    ContentE-commercePartnersAuctions Bidding
    1. 2 de octubre de 2025 a las 14:37 UTCinvestigating

      We noticed that artsy.net is breaking for many users. We are currently working on a fix

    2. 2 de octubre de 2025 a las 14:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 de octubre de 2025 a las 15:00 UTCmonitoring

      Artsy.net is working fine now - we are monitoring status

    4. 2 de octubre de 2025 a las 17:43 UTCresolved

      This incident has been resolved.

    Increased latency across Artsy

    Comenzó 19 de mayo de 2025 a las 3:30 UTC · 0m

    OutageIncidente crítico
    1. 19 de mayo de 2025 a las 17:55 UTCresolved

      This incident was resolved on Monday May 19th at 12:30pm EDT. This incident affected: Artsy for iPhone, Artsy for Android, Artsy API, Artsy Content Management System (CMS) (Content Management, Conversations, Analytics), and Artsy.net Website (Content, E-commerce, Auctions Bidding, Partners).

    Newly uploaded image Processing Delays

    Comenzó 1 de mayo de 2025 a las 20:32 UTC · 3h 7m

    Pending
    Componentes afectados
    Partners
    1. 1 de mayo de 2025 a las 20:32 UTCinvestigating

      Currently investigating some delays on processing of newly uploaded images

    2. 1 de mayo de 2025 a las 23:39 UTCinvestigating

      Image processing delays have been resolved.

    3. 1 de mayo de 2025 a las 23:39 UTCresolved

      This incident has been resolved.

    Auctions are experiencing outage

    Comenzó 26 de septiembre de 2024 a las 14:57 UTC · 17m

    OutageIncidente mayor
    Componentes afectados
    Artsy for AndroidContentE-commerceArtsy for iPhoneAuctions Bidding
    1. 26 de septiembre de 2024 a las 14:57 UTCinvestigating

      We are currently investigating this issue.

    2. 26 de septiembre de 2024 a las 15:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 de septiembre de 2024 a las 15:14 UTCresolved

      This incident has been resolved.

    Increased latency across Artsy

    Comenzó 17 de septiembre de 2024 a las 18:21 UTC · 49m

    OutageIncidente mayor
    Componentes afectados
    Artsy APIArtsy for AndroidConversationsContentE-commerceAnalyticsContent ManagementPartnersArtsy for iPhoneAuctions Bidding
    1. 17 de septiembre de 2024 a las 18:21 UTCinvestigating

      We are currently investigating this issue.

    2. 17 de septiembre de 2024 a las 18:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 de septiembre de 2024 a las 19:10 UTCresolved

      This incident has been resolved.

    SMS delivery degraded

    Comenzó 28 de junio de 2024 a las 13:21 UTC · 22m

    IssuesIncidente menor
    Componentes afectados
    Content Management
    1. 28 de junio de 2024 a las 13:21 UTCinvestigating

      We are currently investigating reports of failed SMS deliveries.

    2. 28 de junio de 2024 a las 13:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 de junio de 2024 a las 13:43 UTCresolved

      This incident has been resolved.

    Some email Delivery and Configuration Disruptions

    Comenzó 29 de abril de 2024 a las 14:24 UTC · 12h 27m

    IssuesIncidente menor
    Componentes afectados
    E-commerce
    1. 29 de abril de 2024 a las 14:24 UTCinvestigating

      We are currently experiencing a disruption in some email delivery and e-mail configuration services due to a performance issue with an external service provider. This is affecting our ability to send alerts, offer emails, and configure e-mail notifications.

    2. 29 de abril de 2024 a las 14:26 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 de abril de 2024 a las 14:28 UTCidentified

      The issues have been identified and it's being fixed at the moment.

    4. 30 de abril de 2024 a las 2:51 UTCresolved

      Our external provider has fixed the issue on their end and our services are back up.

    Search service degraded

    Comenzó 16 de abril de 2024 a las 13:04 UTC · 3h 10m

    IssuesIncidente menor
    Componentes afectados
    Artsy for AndroidE-commerceContent ManagementArtsy for iPhone
    1. 16 de abril de 2024 a las 13:04 UTCinvestigating

      We are seeing degraded performance in search on artsy.net and other clients. We are investigating the issue.

    2. 16 de abril de 2024 a las 13:07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 de abril de 2024 a las 14:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 16 de abril de 2024 a las 14:21 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 16 de abril de 2024 a las 16:13 UTCresolved

      This incident has been resolved.

    Facebook authentication broken in App and Web

    Comenzó 1 de marzo de 2024 a las 10:47 UTC · 3h 25m

    IssuesIncidente menor
    Componentes afectados
    Artsy for AndroidContentArtsy for iPhone
    1. 1 de marzo de 2024 a las 10:47 UTCinvestigating

      We are currently investigating the issue.

    2. 1 de marzo de 2024 a las 10:49 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 de marzo de 2024 a las 14:12 UTCresolved

      This incident has been resolved.

    Degradation of API performance

    Comenzó 29 de enero de 2024 a las 19:31 UTC · 23h 37m

    IssuesIncidente menor
    Componentes afectados
    Artsy APIArtsy for AndroidE-commercePartnersArtsy for iPhone
    1. 29 de enero de 2024 a las 19:31 UTCinvestigating

      We are currently investigating the issue

    2. 29 de enero de 2024 a las 20:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 de enero de 2024 a las 20:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 de enero de 2024 a las 19:08 UTCresolved

      This incident has been resolved.

    Issues loading conversations and sending messages

    Comenzó 24 de agosto de 2023 a las 14:14 UTC · 4h 5m

    OutageIncidente crítico
    Componentes afectados
    Conversations
    1. 24 de agosto de 2023 a las 14:14 UTCinvestigating

      We are currently investigating this issue.

    2. 24 de agosto de 2023 a las 14:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 de agosto de 2023 a las 18:20 UTCresolved

      This incident has been resolved.

    Email responses to conversations experiencing delayed delivery

    Comenzó 15 de agosto de 2023 a las 11:14 UTC · 3h 25m

    OutageIncidente mayor
    Componentes afectados
    Conversations
    1. 15 de agosto de 2023 a las 11:14 UTCmonitoring

      Responses to a conversation via email between Monday, August 14th, 2023 at 9:06 PM GMT+02:00 and Tuesday, August 15th, 2023 at 11:50 AM GMT+02:00 were delayed due to a system malfunction. A fix has been implemented and all messages will be delivered over the next few hours.

    2. 15 de agosto de 2023 a las 11:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 15 de agosto de 2023 a las 14:40 UTCresolved

      This incident has been resolved.

    Artist pages error on load

    Comenzó 16 de marzo de 2023 a las 22:26 UTC · 1h 38m

    OutageIncidente mayor
    Componentes afectados
    Artsy APIArtsy for AndroidE-commerceArtsy for iPhone
    1. 16 de marzo de 2023 a las 22:26 UTCidentified

      Users may encounter an error when navigating to artist pages. We have identified the root cause and stopped it. Attempting to have those pages recover to a healthy state.

    2. 16 de marzo de 2023 a las 22:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17 de marzo de 2023 a las 0:04 UTCresolved

      This incident has been resolved.

    [CMS] Users are having trouble uploading images since yesterday evening

    Comenzó 10 de marzo de 2023 a las 13:36 UTC · 3h 9m

    IssuesIncidente menor
    Componentes afectados
    Content Management
    1. 10 de marzo de 2023 a las 13:36 UTCinvestigating

      We are currently investigating this issue.

    2. 10 de marzo de 2023 a las 14:53 UTCmonitoring

      A fix has been implemented and we are monitoring the result.

    3. 10 de marzo de 2023 a las 14:55 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 10 de marzo de 2023 a las 16:45 UTCresolved

      This incident has been resolved.

    CMS Unable to Load

    Comenzó 28 de febrero de 2023 a las 15:20 UTC · 1h 8m

    Pending
    Componentes afectados
    ConversationsAnalyticsContent Management
    1. 28 de febrero de 2023 a las 15:20 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 28 de febrero de 2023 a las 15:47 UTCmonitoring

      CMS is back up, but we are monitoring to ensure no further issues.

    3. 28 de febrero de 2023 a las 16:27 UTCresolved

      This incident has been resolved.