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    Historial de interrupciones de Auth0

    12 incidentes de Auth0 registrados desde abril de 2026, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Cuestión de la página de utilización de datos en el centro de apoyo

    Comenzó 23 de julio de 2026 a las 16:06 UTC · 0m

    OutageIncidente mayor
    Componentes afectados
    Auth0 CA-1

      Traducido automáticamente desde la actualización oficial del incidente.

      Hemos detectado un problema.

      Comenzó 14 de julio de 2026 a las 2:49 UTC · 2h 40m

      OutageIncidente mayor
      Componentes afectados
      Auth0 US-1 - Tenant LogsAuth0 US-1
      1. 14 de julio de 2026 a las 2:49 UTCinvestigating

        Actualmente estamos investigando un incidente que impactó nuestros servicios. Nuestro equipo está trabajando activamente para entender la causa raíz y mitigar el problema. Proporcionaremos actualizaciones mientras recopilamos más información.

      2. 14 de julio de 2026 a las 3:08 UTCidentified

        Hemos identificado un problema con nuestro servicio de streaming de registros inquilinos. Proporcionaremos nuevas actualizaciones con cambios en el estado del incidente y a medida que avancen nuestros esfuerzos de mitigación.

      3. 14 de julio de 2026 a las 3:42 UTCidentified

        Hemos identificado un problema con nuestro servicio de streaming de registros inquilinos. Seguimos investigando la causa raíz y proporcionaremos nuevas actualizaciones con cambios en el estado del incidente y a medida que avancen nuestros esfuerzos de mitigación. Esta cuestión no afecta a ningún servicio básico de autenticación.

      4. 14 de julio de 2026 a las 4:26 UTCidentified

        Continuamos investigando la causa raíz en nuestro servicio de streaming de registros inquilinos. Los registros de inquilinos son accesibles a través del panel de administración Auth0. Proporcionaremos la siguiente actualización a las 7am UTC con cualquier cambio en el estado del incidente y a medida que avancen nuestros esfuerzos de mitigación. Esta cuestión no afecta a ningún servicio básico de autenticación.

      5. 14 de julio de 2026 a las 5:29 UTCresolved

        Los servicios han sido restaurados. Sinceramente nos disculpamos por el impacto que esto tuvo en usted y sus usuarios.

      Traducido automáticamente desde la actualización oficial del incidente.

      We have detected an issue.

      Comenzó 26 de junio de 2026 a las 6:57 UTC · 53m

      OutageIncidente mayor
      Componentes afectados
      Auth0 US-1 - AuthenticationAuth0 US-1
      1. 26 de junio de 2026 a las 6:57 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 26 de junio de 2026 a las 7:23 UTCmonitoring

        The service has recovered from the issue and we're monitoring the environment to ensure stability.

      3. 26 de junio de 2026 a las 7:50 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 8 de julio de 2026 a las 17:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-26_-_Increased_Error_Rates_on_US-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-26_-_Increased_Error_Rates_on_US-1_Public_Cloud_Environment.pdf)

      Elevated Errors on US-5 Public Cloud Environment

      Comenzó 22 de junio de 2026 a las 15:48 UTC · 40m

      OutageIncidente mayor
      Componentes afectados
      Auth0 US-5 - AuthenticationAuth0 US-5
      1. 22 de junio de 2026 a las 15:41 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 22 de junio de 2026 a las 15:48 UTCidentified

        An elevated volume of errors are being observed on the US-5 Public Cloud environment, affecting a subset of customers. We've identified a load-shedding event that appear connected to the event. We've disabled ingress load shedding to mitigate impact and are monitoring for recovery. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 22 de junio de 2026 a las 16:22 UTCmonitoring

        After performing our previous step in disabling ingress load shedding on the US-5 Public Cloud environment, we've since observed subsiding error rates, and have received customer confirmations that services are recovering. We're continuing to monitor the environment for stability and will continue to provide updates regarding service status.

      4. 22 de junio de 2026 a las 16:28 UTCresolved

        After monitoring the environment to ensure stability, we observed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 2 de julio de 2026 a las 2:21 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf)

      Elevated Errors on AU-1 Public Cloud Environment

      Comenzó 22 de junio de 2026 a las 15:21 UTC · 1h 7m

      OutageIncidente mayor
      Componentes afectados
      Auth0 AU - Authentication
      1. 22 de junio de 2026 a las 15:21 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 22 de junio de 2026 a las 15:48 UTCidentified

        An elevated volume of errors are being observed on the AU-1 Public Cloud environment, affecting a subset of customers. We've identified a load-shedding event that appear connected to the event. We've disabled ingress load shedding to mitigate impact and are monitoring for recovery. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 22 de junio de 2026 a las 16:22 UTCmonitoring

        After performing our previous step in disabling ingress load shedding on the AU-1 Public Cloud environment, we've since observed subsiding error rates, and have received customer confirmations that services are recovering. We're continuing to monitor the environment for stability and will continue to provide updates regarding service status.

      4. 22 de junio de 2026 a las 16:28 UTCresolved

        After monitoring the environment to ensure stability, we observed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 2 de julio de 2026 a las 2:22 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/2026-06-22\_-\_Elevated\_Errors\_on\_AU-1\_and\_US-5\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf)

      We have detected an issue.

      Comenzó 11 de junio de 2026 a las 5:49 UTC · 1h 21m

      OutageIncidente mayor
      1. 11 de junio de 2026 a las 5:49 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 11 de junio de 2026 a las 6:55 UTCmonitoring

        We are currently monitoring the incident

      3. 11 de junio de 2026 a las 7:10 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 23 de junio de 2026 a las 22:07 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf)

      Elevated Errors on US-1 Public Cloud

      Comenzó 1 de junio de 2026 a las 18:23 UTC · 1h 0m

      OutageIncidente mayor
      Componentes afectados
      Auth0 US-1 - Authentication
      1. 1 de junio de 2026 a las 18:23 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 1 de junio de 2026 a las 18:32 UTCidentified

        We have identified elevated errors indicating an infrastructural issue that is impacting the US-1 Public Cloud environment. We're currently formulating mitigating actions. We will provide further updates with changes in the incident status and as our mitigation efforts progress.

      3. 1 de junio de 2026 a las 19:11 UTCmonitoring

        The Engineering team has applied a fix for the issue and we're monitoring the environment to ensure stability. Errors rates on the affected environment are beginning to subside. Due to resource exhaustion observed on the infrastructure supporting the environment, we have scaled up these resources to mitigate impact. A full investigation into the root cause of the issue will continue. We'll provide further update as our status changes.

      4. 1 de junio de 2026 a las 19:23 UTCresolved

        We've monitored the environment to ensure stability after applying our fix, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      5. 9 de junio de 2026 a las 22:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-01_-_Increased_Error_Rates_on_US-1_Public_Cloud.pdf](https://cdn.auth0.com/website/2026-06-01_-_Increased_Error_Rates_on_US-1_Public_Cloud.pdf)

      [Retroactive] Elevated Errors in Authentication API

      Comenzó 21 de mayo de 2026 a las 18:10 UTC · 1m

      OutageIncidente mayor
      Componentes afectados
      Auth0 EU-1 - Authentication
      1. 21 de mayo de 2026 a las 18:10 UTCidentified

        On May 20, 2026, between 15:00-15:20 UTC, we experienced elevated errors in our Authentication API. Impacted users would have experienced 5xx error codes when attempting to log in. There is no active impact, and no actions are required from our customers.

      2. 21 de mayo de 2026 a las 18:11 UTCresolved

        The errors have self-resolved, and the services have been stable. We will continue to investigate the issue's root cause and provide an analysis within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 1 de junio de 2026 a las 20:16 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf)

      Elevated Errors on Public Cloud Environments

      Comenzó 28 de abril de 2026 a las 10:00 UTC · 11h 31m

      IssuesIncidente menor
      Componentes afectados
      Auth0 US-1 - Authentication
      1. 28 de abril de 2026 a las 10:00 UTCidentified

        We're currently investigating a disruption to Auth0 Services on the Public Cloud environment. Our third-party Edge provider has confirmed an issue originating from within their services. This event specifically impacts customers who are utilizing self-managed custom domains for Authentication, MFA, and Management API. We're closely monitoring for progress from our provider following their investigation. We'll provide updates as we gather more information and as our status changes.

      2. 28 de abril de 2026 a las 21:32 UTCresolved

        Our third-party Edge provider has reported that their service disruption has been mitigated within their environment. We've observed recovery for all previously affected Auth0 services and now see stability in the Public Cloud environment. After no further recurrence of the issue, we're now marking this incident as resolved. A root cause analysis (RCA) will be posted here within 14 business days. We sincerely apologize for the impact this had on you and your users.

      3. 8 de mayo de 2026 a las 19:38 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260428\_-\_Increased\_Error\_Rates\_on\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/20260428_-_Increased_Error_Rates_on_Public_Cloud_Environments.pdf)

      Regional Connectivity Issues in CA Public Cloud

      Comenzó 28 de abril de 2026 a las 5:03 UTC · 44m

      OutageIncidente mayor
      Componentes afectados
      Auth0 CA-1 - Authentication
      1. 28 de abril de 2026 a las 5:03 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 28 de abril de 2026 a las 5:30 UTCidentified

        Our Engineering team has identified the root cause of this issue and our mitigation efforts are underway. We will provide an additional update once those mitigation efforts have been completed.

      3. 28 de abril de 2026 a las 5:46 UTCresolved

        Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      4. 8 de mayo de 2026 a las 19:29 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260428\_-\_Error\_Rates\_caused\_by\_Regional\_Infrastructure\_Failure.pdf](https://cdn.auth0.com/blog/20260428_-_Error_Rates_caused_by_Regional_Infrastructure_Failure.pdf)

      Elevated Errors on Public Cloud Environments

      Comenzó 22 de abril de 2026 a las 18:29 UTC · 31m

      OutageIncidente mayor
      Componentes afectados
      Auth0 EU-1 - Authentication
      1. 22 de abril de 2026 a las 18:29 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 22 de abril de 2026 a las 19:01 UTCresolved

        Customers experienced service disruption due to a DNS misconfiguration that was inadvertently applied in preparation for infrastructure enhancement. This issue was resolved after the misconfiguration was manually corrected. We monitored the environment to ensure stability and confirmed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 7 de mayo de 2026 a las 16:36 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at:[https://cdn.auth0.com/blog/20260422\_-\_Elevated\_Errors\_on\_Public\_Cloud\_from\_DNS\_Resolution\_Failures.pdf](https://cdn.auth0.com/blog/20260422_-_Elevated_Errors_on_Public_Cloud_from_DNS_Resolution_Failures.pdf)

      Elevated Errors on Public Cloud Environments

      Comenzó 22 de abril de 2026 a las 18:29 UTC · 32m

      OutageIncidente mayor
      Componentes afectados
      Auth0 US-3 - Authentication
      1. 22 de abril de 2026 a las 18:29 UTCinvestigating

        We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

      2. 22 de abril de 2026 a las 19:01 UTCresolved

        Customers experienced service disruption due to a DNS misconfiguration that was inadvertently applied in preparation for infrastructure enhancement. This issue was resolved after the misconfiguration was manually corrected. We monitored the environment to ensure stability and confirmed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

      3. 7 de mayo de 2026 a las 16:31 UTCpostmortem

        A root-cause analysis for this issue has been performed and is now available at:[https://cdn.auth0.com/blog/20260422\_-\_Elevated\_Errors\_on\_Public\_Cloud\_from\_DNS\_Resolution\_Failures.pdf](https://cdn.auth0.com/blog/20260422_-_Elevated_Errors_on_Public_Cloud_from_DNS_Resolution_Failures.pdf)