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    Historial de interrupciones de Bitfinex

    34 incidentes de Bitfinex registrados desde noviembre de 2016, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Platform Outage

    Comenzó 18 de abril de 2025 a las 23:28 UTC · 12h 3m

    OutageIncidente mayor
    Componentes afectados
    Web ServerBackend WorkersTrading EngineWebSocketsFIX Gateways
    1. 18 de abril de 2025 a las 23:28 UTCinvestigating

      We are investigating issues with the platform connectivity. We will keep everyone updated on here and our X account https://x.com/bitfinex as we know more.

    2. 19 de abril de 2025 a las 2:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 de abril de 2025 a las 3:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 de abril de 2025 a las 11:31 UTCresolved

      This incident has been resolved.

    Reduced platform performances

    Comenzó 3 de julio de 2024 a las 10:00 UTC · 2h 52m

    IssuesIncidente menor
    Componentes afectados
    Web ServerBackend WorkersTrading EngineWebSocketsFIX Gateways
    1. 3 de julio de 2024 a las 10:00 UTCinvestigating

      We are investigating issues with reduced platform performances and connectivity. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more.

    2. 3 de julio de 2024 a las 10:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 3 de julio de 2024 a las 12:52 UTCresolved

      This incident has been resolved.

    Platform Outage

    Comenzó 24 de diciembre de 2023 a las 2:07 UTC · 2h 4m

    Pending
    Componentes afectados
    Web ServerBackend WorkersTrading EngineWebSocketsFIX Gateways
    1. 24 de diciembre de 2023 a las 2:07 UTCinvestigating

      We are investigating issues with platform reduced performances and have temporarily halted trading. We will keep everyone updated on here and our twitter account https://twitter.com/bitfinex as we know more.

    2. 24 de diciembre de 2023 a las 3:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 24 de diciembre de 2023 a las 4:02 UTCmonitoring

      Our maintenance is nearing a successful completion and the Bitfinex platform will be returning in view-only mode with the option to cancel orders at 4:05 AM UTC, before trading opens at 4:10 AM UTC. Thank you for your patience.

    4. 24 de diciembre de 2023 a las 4:11 UTCresolved

      This incident has been resolved.

    Email delivery issues

    Comenzó 3 de febrero de 2022 a las 23:15 UTC · 2h 11m

    Pending
    Componentes afectados
    Web Server
    1. 3 de febrero de 2022 a las 23:15 UTCinvestigating

      We are experiencing email delivery issues. We are investigating and are working to resolve them as soon as possible. We apologise for the inconvenience.

    2. 4 de febrero de 2022 a las 1:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 de febrero de 2022 a las 1:25 UTCresolved

      This incident has been resolved.

    Deposits, withdrawals and reporting issues

    Comenzó 13 de octubre de 2021 a las 7:07 UTC · 2h 0m

    Pending
    1. 13 de octubre de 2021 a las 7:07 UTCinvestigating

      We are investigating issues with deposits, withdrawals and reporting. Trading is not affected. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more.

    2. 13 de octubre de 2021 a las 7:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 de octubre de 2021 a las 9:07 UTCresolved

      This incident has been resolved.

    Deposits, withdrawals and reporting issues

    Comenzó 13 de octubre de 2021 a las 3:59 UTC · 2h 33m

    Pending
    1. 13 de octubre de 2021 a las 3:59 UTCinvestigating

      We are investigating issues with deposits, withdrawals and reporting. Trading is not affected. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more.

    2. 13 de octubre de 2021 a las 6:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 de octubre de 2021 a las 6:31 UTCresolved

      This incident has been resolved.

    Reduced platform performances

    Comenzó 7 de septiembre de 2021 a las 12:39 UTC · 5h 22m

    OutageIncidente mayor
    Componentes afectados
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 7 de septiembre de 2021 a las 12:39 UTCinvestigating

      We are investigating issues with reduced platform performances. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more. We apologise for the inconvenience.

    2. 7 de septiembre de 2021 a las 15:06 UTCidentified

      The issue has been identified and a fix has been implemented. We expect the platform to return to normal performance operations within the next 30 minutes.

    3. 7 de septiembre de 2021 a las 15:53 UTCinvestigating

      We are investigating performance issues with the Bitfinex platform. The system is undergoing unscheduled maintenance. We will keep everyone updated on here and our Twitter account https://twitter.com/bitfinex as we know more. We apologise for the inconvenience.

    4. 7 de septiembre de 2021 a las 17:46 UTCidentified

      Our intervention is nearing successful completion and the Bitfinex platform will be returning in view-only mode at 5:50 PM UTC. Starting from 5:55 PM UTC, it will be possible to cancel orders before trading opens at 6:00 PM UTC. Thank you for your patience.

    5. 7 de septiembre de 2021 a las 18:00 UTCresolved

      This incident has been resolved.

    Platform outage connectivity issues

    Comenzó 17 de mayo de 2021 a las 21:20 UTC · 43m

    OutageIncidente crítico
    Componentes afectados
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 17 de mayo de 2021 a las 21:20 UTCinvestigating

      We are investigating connectivity issues with the Bitfinex platform. We will keep everyone updated on here and our twitter account https://twitter.com/bitfinex as we know more.

    2. 17 de mayo de 2021 a las 21:56 UTCmonitoring

      The cause has been identified. The platform is returning to normal operations. We will keep monitoring closely.

    3. 17 de mayo de 2021 a las 22:03 UTCresolved

      This incident has been resolved.

    Platform performance issue.

    Comenzó 12 de agosto de 2020 a las 20:25 UTC · 5h 20m

    OutageIncidente crítico
    Componentes afectados
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 12 de agosto de 2020 a las 20:25 UTCinvestigating

      We are investigating issues with platform reduced performances and have temporarily halted trading. We will keep everyone updated here as soon as we know more. Please monitor https://twitter.com/bitfinex and https://bitfinex.statuspage.io for updates. We apologies for the inconvenience.

    2. 12 de agosto de 2020 a las 20:26 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 de agosto de 2020 a las 21:31 UTCidentified

      The cause has been identified and we are working to restore trading activities. All funds are safe. We will keep everyone updated via https://twitter.com/bitfinex and https://bitfinex.statuspage.io. Thanks for your patience.

    4. 13 de agosto de 2020 a las 0:25 UTCidentified

      Thanks for your patience thus far. In 30 mins we will provide an ETA for re-opening trading-activities.

    5. 13 de agosto de 2020 a las 1:00 UTCidentified

      Our intervention is nearing a successful completion and the Bitfinex platform will be returning in view-only mode with the option to cancel open orders at 1:30 AM UTC, while trading will open after 10 minutes.

    6. 13 de agosto de 2020 a las 1:46 UTCresolved

      This incident has been resolved.

    Service disruption

    Comenzó 9 de febrero de 2019 a las 8:09 UTC · 3h 19m

    OutageIncidente mayor
    Componentes afectados
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 9 de febrero de 2019 a las 8:09 UTCinvestigating

      Bitfinex is currently not accessible, our admins are currently looking into this. We apologize for the inconvenience caused.

    2. 9 de febrero de 2019 a las 9:15 UTCidentified

      The issue has been located and is being resolved as quickly as possible. We will confirm when full platform functionality has resumed.

    3. 9 de febrero de 2019 a las 10:27 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 9 de febrero de 2019 a las 10:28 UTCmonitoring

      Thank you all for your patience today. Bitfinex will open at 10:30AM UTC as view only, and trading will restart at 10:35AM UTC.

    5. 9 de febrero de 2019 a las 11:29 UTCresolved

      Full functionality has resumed.

    Connectivity issues

    Comenzó 31 de agosto de 2018 a las 15:07 UTC · 2h 38m

    OutageIncidente crítico
    Componentes afectados
    Backend WorkersTrading EngineWebSockets
    1. 31 de agosto de 2018 a las 15:07 UTCinvestigating

      The platform is encountering connectivity issues with one of the servers. As a precaution we had to suspend trading temporarily. We are working hard to have the platform return to normal operations as soon as possible. We will post updates on the situation on https://bitfinex.statuspage.io and on https://twitter.com/bitfinex

    2. 31 de agosto de 2018 a las 15:34 UTCidentified

      Our matching engine server was restarted by our hosting provider without notice. We are in the process of restarting the server and returning the platform to normal operations. We expect this process to take at least 30 more minutes. Apologies for any inconvenience.

    3. 31 de agosto de 2018 a las 16:05 UTCidentified

      We are close to be able to reopen trading. Please stand by.

    4. 31 de agosto de 2018 a las 16:21 UTCmonitoring

      The platform is back to normal operations. We will keep monitoring closely.

    5. 31 de agosto de 2018 a las 17:45 UTCresolved

      The platform is back to normal operations.

    Connectivity issues [resolved]

    Comenzó 23 de julio de 2018 a las 11:00 UTC · 0m

    Pending
    1. 23 de julio de 2018 a las 11:00 UTCresolved

      Bitfinex experienced connectivity issues for some users over the last 15 minutes due to a network traffic routing problem. The issue has now been resolved. Apologies for any inconvenience this caused.

    Platform under heavy load

    Comenzó 5 de junio de 2018 a las 13:39 UTC · 3h 3m

    OutageIncidente mayor
    Componentes afectados
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 5 de junio de 2018 a las 13:39 UTCinvestigating

      The platform is under extreme load. We are investigating. Seems a DDoS attack was launched soon after we relaunched the platform.

    2. 5 de junio de 2018 a las 14:31 UTCidentified

      The cause of the outage has been identified. A DDoS attack was launched soon after we restarted operations. The previous outage was caused by issues with one of our infrastructure providers. While the platform was recovering, the attack caused extreme load on the servers. We are adjusting the DDoS protection measures to fend off the attack and be able to relaunch. Currently we are running tests to make sure we can safely restart operations. As soon as we have a clearer ETA on when operations will restart we will report.

    3. 5 de junio de 2018 a las 14:51 UTCidentified

      We are finishing the steps to restart operations. We expect we can return to normal operations within the next 15 minutes. Please stand by.

    4. 5 de junio de 2018 a las 15:02 UTCidentified

      The platform is returning to normal operations. We will keep monitoring the situation closely.

    5. 5 de junio de 2018 a las 16:42 UTCresolved

      The platform is back to normal operations.

    Trading engine issues

    Comenzó 5 de junio de 2018 a las 10:47 UTC · 2h 5m

    OutageIncidente mayor
    Componentes afectados
    Web ServerBackend WorkersTrading EngineWebSockets
    1. 5 de junio de 2018 a las 10:47 UTCinvestigating

      The platform is experiencing issues in the trading engine, our admins are aware and are working on bringing the platform back to normal operations. We will publish updates on https://bitfinex.statuspage.io and on https://twitter.com/bitfinex to keep users updated.

    2. 5 de junio de 2018 a las 11:10 UTCidentified

      The cause of the platform outage has been identified. The platform admins are addressing the issue as we speak and will bring the platform back online as soon as possible.

    3. 5 de junio de 2018 a las 11:28 UTCidentified

      We are continuing to work on a fix for this issue. We are close to being able to relaunch the platform. The admins are running checks to be able to resume normal operations shortly

    4. 5 de junio de 2018 a las 11:50 UTCidentified

      Bringing back the platform back online is taking longer than expected. We are running tests in order to safely resume normal operations. If no issues are detected, relaunch can be within the next minutes, it can take longer if we do encounter unexpected outcomes of the tests. We fully understand users wish to receive a clearer ETA, but at this point, we cannot be more specific. Apologies for any inconvenience caused.

    5. 5 de junio de 2018 a las 12:02 UTCidentified

      We are close to relaunch, we expect within the next few minutes

    6. 5 de junio de 2018 a las 12:14 UTCmonitoring

      The platform is back online. The cause of the issues was with our infrastructure provider. We will closely monitor the platform. Apologies for the inconvenience.

    7. 5 de junio de 2018 a las 12:52 UTCresolved

      The platform is back to normal operations. The cause of the outage was an issue with our infrastructure provider. This has been addressed.

    Planned Maintenance April 11

    Comenzó 11 de abril de 2018 a las 9:02 UTC · 1h 39m

    Pending
    1. 11 de abril de 2018 a las 9:02 UTCmonitoring

      Bitfinex is currently undergoing planned platform maintenance and will be unavailable for approximately 60 minutes. During maintenance trading and funding features will be unavailable. Users can stay up to date via https://twitter.com/bitfinex/ and https://bitfinex.statuspage.io throughout the upgrade. Thank you for your patience.

    2. 11 de abril de 2018 a las 9:53 UTCmonitoring

      Maintenance is taking longer than expected. We expect the platform will be unavailable for approximately 30 more minutes.

    3. 11 de abril de 2018 a las 10:41 UTCresolved

      The platform has returned to normal operations. Thank you for your patience.

    Planned Maintenance March 21

    Comenzó 21 de marzo de 2018 a las 9:30 UTC · 3h 16m

    Pending
    1. 21 de marzo de 2018 a las 9:30 UTCidentified

      Bitfinex is currently undergoing planned platform maintenance and will be unavailable for the next 2 hours. Please monitor https://bitfinex.statuspage.io and https://twitter.com/bitfinex for updates. Why do you need to take Bitfinex offline? The vast majority of all maintenance and updates are executed without the need to suspend trading. Unfortunately, there are occasions where we need to roll out updates that require the platform to be suspended. We actively try to minimise this; unfortunately once or twice per year, an update requires the platform to be paused. Why are you executing maintenance while the markets are active? Crypto markets are active all day, every day, all year. Regardless of what hour of the day we choose to perform upgrades, the markets will be active. Unlike traditional markets, we are not given the luxury of daily breaks that would allow us to roll out updates without suspending trading. There is no perfect moment to execute an update like this. What is so important that it justifies needing to suspend trading for up to 2 hours? Today we are rolling out major optimisations to our trading engine. These changes will result in being able to better cope with platform load during volatile markets. Furthermore, these changes lay the foundation for future scalability as the crypto markets continue to grow. We will publish more details on the improvements later this week. What benefits will users see from this? Today's update will bring about a number of engine performance improvements, including improved scalability and reduced latency. In addition to this, it will lay the core foundation for all future platform improvements.

    2. 21 de marzo de 2018 a las 11:20 UTCidentified

      Unfortunately, the maintenance is taking longer than anticipated. We expect to have the platform online again in about one hour. Apologies for any inconvenience.

    3. 21 de marzo de 2018 a las 12:46 UTCresolved

      The platform has returned to normal operations. Thank you for your patience.

    Platform outage

    Comenzó 31 de diciembre de 2017 a las 11:55 UTC · 24m

    OutageIncidente crítico
    1. 31 de diciembre de 2017 a las 11:55 UTCinvestigating

      We are investigating issues with the platform. We will keep everyone updated on here and twitter @bitfinex as we know more.

    2. 31 de diciembre de 2017 a las 11:59 UTCidentified

      The cause has been identified. We expect the platform to return to normal operation within the next 15-30 minutes.

    3. 31 de diciembre de 2017 a las 12:13 UTCmonitoring

      The platform is returning to normal operations. We will keep monitoring closely.

    4. 31 de diciembre de 2017 a las 12:19 UTCresolved

      The platform has returned to normal operations.

    Investigating Denial-of-service attack

    Comenzó 12 de diciembre de 2017 a las 15:00 UTC · 12h 3m

    OutageIncidente mayor
    1. 12 de diciembre de 2017 a las 15:00 UTCinvestigating

      We are currently under heavy DDOS. API is also down. We are working on further mitigation.

    2. 12 de diciembre de 2017 a las 16:06 UTCidentified

      Some services returning online with reduced performance. Continuing work to mitigate the attack.

    3. 12 de diciembre de 2017 a las 22:17 UTCidentified

      Progress is being made to mitigate the denial of service attack. One component of the denial of service attack is to create hundreds of thousands of new accounts, causing stress on the infrastructure. For that reason, please note that new user signups have been temporarily disabled to help defend against the attackers and improve platform service for existing customers.

    4. 13 de diciembre de 2017 a las 3:03 UTCresolved

      Platform stabilizing. The team will continue to monitor the situation closely.

    Investigating Denial-of-service attack

    Comenzó 7 de diciembre de 2017 a las 17:01 UTC · 3h 8m

    IssuesIncidente menor
    1. 7 de diciembre de 2017 a las 17:01 UTCinvestigating

      Investigating a new push in the ongoing distributed denial-of-service attack against Bitfinex.

    2. 7 de diciembre de 2017 a las 20:09 UTCresolved

      The platform has returned to normal operations.

    Platform under heavy load

    Comenzó 4 de diciembre de 2017 a las 12:41 UTC · 3h 18m

    Pending
    1. 4 de diciembre de 2017 a las 12:41 UTCmonitoring

      The platform is under heavy load. We are working on bringing the platform back to normal operations.

    2. 4 de diciembre de 2017 a las 12:54 UTCmonitoring

      The cause is a DDoS attack. A person or group is intentionally trying to cause the platform to not operate normally. The level of DDoS protection is being adjusted to fend off the attack.

    3. 4 de diciembre de 2017 a las 13:26 UTCmonitoring

      The platform is returning to normal operations. We will keep monitoring the situation closely.

    4. 4 de diciembre de 2017 a las 15:59 UTCresolved

      Platform returning to normal.