Historial de interrupciones de Brainpop

1. 20 de julio de 2026 a las 18:10 UTCinvestigating

   Hemos identificado un problema de rendimiento de la base de datos que afecta a algunas funciones relacionadas con la cuenta y la actividad estudiantil hoy. Algunos usuarios pueden experimentar errores o retrasos con la creación de cuenta, estado de cuenta, o actividad de ahorro/disminución y progreso. Estamos aplicando una solución ahora. Durante esta ventana (aproximadamente 1 hora), algunas características que implican ahorro o sincronización de la actividad estudiantil pueden ser degradadas temporalmente o no disponibles. Se espera que la mayor parte de la funcionalidad del sitio siga siendo normal. Publicaremos una actualización una vez que la solución esté completa y confirmada.

2. 20 de julio de 2026 a las 20:49 UTCresolved

   La solución se ha aplicado y hemos confirmado que la creación de cuenta, el estado de cuenta y el ahorro de actividad están funcionando normalmente. Toda la funcionalidad afectada es normal. Gracias por su paciencia mientras resolvimos esto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 18 de mayo de 2026 a las 13:01 UTCinvestigating

   this is a test

2. 18 de mayo de 2026 a las 13:02 UTCresolved

   test complete

1. 12 de mayo de 2026 a las 15:56 UTCinvestigating

   We are investigating an issue causing the site to be slow and intermittently unavailable. This issue recurred following a brief period of recovery earlier today. Our team is actively working toward a full resolution. We will provide updates as the situation develops. We apologize for the inconvenience.

2. 12 de mayo de 2026 a las 18:11 UTCinvestigating

   We are continuing to investigate this issue.

3. 12 de mayo de 2026 a las 18:14 UTCresolved

   We have identified the root cause of this issue. A fix has been implemented and the site is operating normally. We are continuing to monitor to confirm full stability. We will follow up with a full incident report. We apologize for the disruption.

1. 12 de mayo de 2026 a las 14:12 UTCinvestigating

   We are currently investigating an issue that may be affecting some users. During this time, you may experience: - Errors or timeouts when loading content - Activity or progress not saving - Pages that are slow to load or unresponsive We are actively working to resolve this and will provide an update shortly. Thank you for your patience.

2. 12 de mayo de 2026 a las 14:50 UTCinvestigating

   We are continuing to investigate this issue. BrainPOP is currently unavailable. Our team is actively working on a resolution and we will provide another update shortly. We apologize for the inconvenience.

3. 12 de mayo de 2026 a las 15:04 UTCresolved

   BrainPOP is back online and operating normally. The issue affecting site availability has been resolved. We are continuing to monitor and will follow up with a full incident report. We apologize for the disruption.

1. 15 de abril de 2026 a las 17:51 UTCinvestigating

   We’re currently experiencing intermittent performance issues across all sites. Some pages may load slowly or may not load at all. Our team is actively working to resolve this as quickly as possible. We’ll share updates here as soon as we have more information.

2. 15 de abril de 2026 a las 18:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 15 de abril de 2026 a las 18:10 UTCresolved

   The issue has now been resolved. We’ve verified that the site is functioning normally and performance has returned to expected levels. Thank you for your patience while we worked through this.

1. 20 de octubre de 2025 a las 13:44 UTCinvestigating

   We are currently experiencing service issues due to an outage at Amazon Web Services (AWS), which is impacting many cloud-hosted websites and services. AWS has reported increased error rates and latencies across multiple services. Because BrainPOP is hosted via AWS infrastructure, this outage is affecting our connection, causing slower load times and intermittent accessibility. While the AWS issue is ongoing you may experience: - Slower than normal page loads - Intermittent outages or temporarily unreachable features We’re closely monitoring the situation and working to restore full performance as quickly as possible. For real-time updates on the AWS service status, please check: https://health.aws.amazon.com/health/status Thank you for your patience and understanding. We’ll post another update once the situation is fully resolved.

2. 20 de octubre de 2025 a las 13:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 de octubre de 2025 a las 19:36 UTCmonitoring

   As AWS continues to resolve their ongoing infrastructure issues, BrainPOP site performance has improved. Many users can now access and use the site normally, though some may still experience occasional slowness or brief interruptions. We are actively monitoring the situation and will provide additional updates as needed.

4. 20 de octubre de 2025 a las 20:03 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 20 de octubre de 2025 a las 23:45 UTCresolved

   As of 5:15 PM EST, BrainPOP website performance has returned to normal. All systems are operational, and users should now be able to log in and navigate the site without issues. The earlier slowdown and intermittent outages were caused by a widespread AWS infrastructure issue, which has now been resolved. We’ll continue to monitor performance closely, but no further impact is expected at this time. Thank you for your patience while we worked through this incident.

1. 10 de marzo de 2025 a las 13:35 UTCinvestigating

   Dear BrainPOP Users, We are currently experiencing performance issues across all BrainPOP sites. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. We will provide updates as we work toward a resolution. Thank you for your understanding, and we’ll have BrainPOP back up and running soon!

2. 10 de marzo de 2025 a las 13:36 UTCinvestigating

   We will provide updates as we work toward a resolution.

3. 10 de marzo de 2025 a las 14:55 UTCinvestigating

   We are continuing to investigate this issue.

4. 10 de marzo de 2025 a las 15:55 UTCresolved

   Dear BrainPOP Users, We’re happy to share that BrainPOP.com is now back up and running. Our team has implemented a fix, and the site should be fully accessible again. We are actively monitoring the system to ensure stability and will continue to monitor performance. If you experience any issues, please refresh your browser or contact our support team. Thank you for your patience and understanding—we appreciate you!

1. 2 de julio de 2024 a las 12:55 UTCinvestigating

   Users in some regions may be experiencing 504 errors playing movies. We're looking into this issue with our CDN provider.

2. 2 de julio de 2024 a las 14:25 UTCinvestigating

   We are continuing to investigate this issue with our provider.

3. 2 de julio de 2024 a las 16:30 UTCidentified

   A workaround fix was applied and is working on BrainPOP movies. We should have an update on the other products in the next 30 minutes.

4. 2 de julio de 2024 a las 17:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 de julio de 2024 a las 17:29 UTCresolved

   This incident has been resolved.

1. 20 de mayo de 2024 a las 15:21 UTCinvestigating

   We are currently investigating an issue with LTI login errors to our application homepages. We are actively looking into this issue and will provide an update as soon as possible!

2. 20 de mayo de 2024 a las 17:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 20 de mayo de 2024 a las 18:02 UTCresolved

   This incident has been resolved.

1. 11 de enero de 2024 a las 21:25 UTCinvestigating

   Users may be experiencing errors playing some of our movies. We're looking into this issue with our CDN provider.

2. 11 de enero de 2024 a las 22:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 de enero de 2024 a las 15:36 UTCresolved

   This incident has been resolved.

1. 17 de agosto de 2023 a las 14:14 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 17 de agosto de 2023 a las 14:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 de agosto de 2023 a las 14:46 UTCresolved

   This incident has been resolved.

1. 28 de noviembre de 2022 a las 14:42 UTCidentified

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 28 de noviembre de 2022 a las 15:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 28 de noviembre de 2022 a las 16:01 UTCresolved

   This incident has been resolved.

1. 1 de agosto de 2021 a las 0:00 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and looking into it!

2. 1 de agosto de 2021 a las 0:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 1 de agosto de 2021 a las 0:06 UTCresolved

   This incident has been resolved.

1. 19 de julio de 2021 a las 19:54 UTCinvestigating

   We are investigating an issue with our Store Checkout flows, causing users to receive a spinner on order submission. Credit cards are not being charged in these cases.

2. 19 de julio de 2021 a las 20:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 de julio de 2021 a las 20:28 UTCidentified

   We are continuing to work on a fix for this issue.

4. 19 de julio de 2021 a las 21:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 19 de julio de 2021 a las 21:25 UTCresolved

   This incident has been resolved.

1. 12 de enero de 2021 a las 19:01 UTCidentified

   Users may be experiencing site slowness, errors logging in, or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 12 de enero de 2021 a las 19:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 de enero de 2021 a las 19:29 UTCresolved

   This incident has been resolved.

1. 4 de diciembre de 2020 a las 19:16 UTCidentified

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 4 de diciembre de 2020 a las 20:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 de diciembre de 2020 a las 22:23 UTCresolved

   This incident has been resolved.

1. 19 de noviembre de 2020 a las 18:21 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 19 de noviembre de 2020 a las 18:38 UTCmonitoring

   Site performance has recovered, but we are still investigating the root cause of these issues and will continue to monitor.

3. 19 de noviembre de 2020 a las 19:16 UTCresolved

   This incident has been resolved.

1. 9 de octubre de 2020 a las 11:41 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 9 de octubre de 2020 a las 12:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 de octubre de 2020 a las 13:54 UTCidentified

   Our site issues appear to be related to an AWS outage in the Northeast Region. We are attempting to work around this issue to restore services to our sites, and will continue to update.

4. 9 de octubre de 2020 a las 15:14 UTCidentified

   We have not been able to work around this outage to restore service to our sites, but are still working on mitigating the issue.

5. 9 de octubre de 2020 a las 17:01 UTCidentified

   We are continuing to work on a fix for this issue.

6. 9 de octubre de 2020 a las 17:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

7. 9 de octubre de 2020 a las 17:49 UTCmonitoring

   We are continuing to monitor for any further issues, but site service has been restored.

8. 9 de octubre de 2020 a las 18:10 UTCresolved

   This incident has been resolved.

1. 1 de octubre de 2020 a las 20:07 UTCinvestigating

   Some users may be experiencing site slowness or other loading issues with our sites. We're aware and working on it! Thank you for your patience!

2. 1 de octubre de 2020 a las 20:11 UTCinvestigating

   We are continuing to investigate this issue.

3. 1 de octubre de 2020 a las 20:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 1 de octubre de 2020 a las 23:58 UTCresolved

   This incident has been resolved.

1. 2 de septiembre de 2020 a las 19:33 UTCinvestigating

   Some users may be experiencing connection failed errors, or other issues loading parts of our sites.

2. 2 de septiembre de 2020 a las 20:21 UTCidentified

   We have identified network related issues with our provider, and have mitigated the issues while we work on a resolution. Dynamic content on the sites should now be loading as expected.

3. 2 de septiembre de 2020 a las 20:36 UTCresolved

   This incident has been resolved.