Historial de interrupciones de British Columbia Institute Of Technology

1. 5 de agosto de 2026 a las 17:40 UTCinvestigating

   El equipo de Servicios de Tecnologías de Aprendizaje ha informado de que los siguientes son indisponibles: Centro de aprendizaje (learn.bcit.ca) Employee Learning Centre (pd.bcit.ca) las actualizaciones se harán en esta página ya que hay más información disponible.

2. 5 de agosto de 2026 a las 17:40 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 de agosto de 2026 a las 19:01 UTCresolved

   We have been advised by D2L that both learn.bcit.ca and pd.bcit.ca are available.

Traducido automáticamente desde la actualización oficial del incidente.

1. 30 de marzo de 2026 a las 15:48 UTCinvestigating

   BCIT lost network access at around 8:15 am. Access has been restored for the Burnaby Campus but remains intermittent for the AIC, ATC, BMC, DTC campuses IT Services analysts are working to resolve this issue. This message will be updated when more information is available

2. 30 de marzo de 2026 a las 19:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 de marzo de 2026 a las 19:44 UTCresolved

   This incident has been resolved.

1. 20 de febrero de 2026 a las 21:16 UTCinvestigating

   Our website search provider is currently experiencing an outage, we are working with them to resolve the issue as quickly as possible. Until resolved our website search will be unavailable.

2. 20 de febrero de 2026 a las 21:50 UTCidentified

   While the search feature on the BCIT Website continues to be unavailable, please make use of BCIT AI assist as an alternative. https://www.bcit.ca/search-ai-assist/

3. 20 de febrero de 2026 a las 23:20 UTCmonitoring

   The availability of Search on the BCIT Website is returning although the situation is continuing to be monitored by our team

4. 21 de febrero de 2026 a las 0:05 UTCresolved

   This incident has been resolved.

1. 30 de octubre de 2025 a las 18:36 UTCinvestigating

   Intermittent connection to GlobalProtect VPN for BCIT. Issue is currently under investigation.

2. 30 de octubre de 2025 a las 19:01 UTCidentified

   Cause Identified and fixed being applied. GlobalProtect VPN service will continue to be intermittently available as the fix is applied and verified.

3. 30 de octubre de 2025 a las 19:28 UTCresolved

   Fixed applied and service continues to be stable. Incident resolved.

1. 29 de octubre de 2025 a las 16:44 UTCinvestigating

   IT Services staff continue to monitor Microsoft for updates on this service outage/disruption. This message will be updated as more information is available. https://status.cloud.microsoft/ User impact: Users may be unable to access the Microsoft 365 admin center and see delays when accessing other Microsoft 365 services. More info: Additionally, admins are reporting issues when attempting to access some Microsoft Purview and Microsoft Intune functions. Users are also seeing issues with add-ins and network connectivity in Outlook. Current status: Microsoft is reviewing reports of an issue impacting Microsoft Azure and Microsoft 365 services, including impact to the Microsoft 365 admin center and other services, including but not limited to those described in the more info section of this communication. We're reviewing corresponding service telemetry to isolate the cause of the issue and determine next troubleshooting steps. Scope of impact: Any users attempting to access Microsoft 365 services may be impacted. Next update by: Wednesday, October 29, 2025, at 10:30 AM PST (5:30 PM UTC)

2. 30 de octubre de 2025 a las 14:33 UTCinvestigating

   Microsoft has declared this issue resolved.

3. 30 de octubre de 2025 a las 14:35 UTCidentified

   Microsoft has declared this issue resolved

4. 30 de octubre de 2025 a las 14:35 UTCmonitoring

   Microsoft has declared this issue resolved

5. 30 de octubre de 2025 a las 14:35 UTCresolved

   Microsoft has declared this issue resolved

1. 9 de octubre de 2025 a las 18:11 UTCinvestigating

   Between Oct 1-8, emails were sent to employees with Adobe licenses indicating that their entitlements would expire on October 9th at 8:53 GMT time. Adobe licenses expired on October 1st for all employees and it was presumed to be an erroneous email. This morning (October 9) IT Services received reports from staff who had lost access to Adobe Acrobat today (per the original email). Staff are working to re-add any accounts that were removed and the process should be completed by 12:00 noon October 9th.

2. 9 de octubre de 2025 a las 18:12 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9 de octubre de 2025 a las 18:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 de octubre de 2025 a las 18:12 UTCresolved

   Staff are working to re-add any accounts that were removed and the process should be completed by October 9th, 12:00 noon PST.

1. 9 de octubre de 2025 a las 17:59 UTCinvestigating

   IT Services discovered that due to a change made over the weekend (October 4/5, 2025), inadvertently triggered the delivery of notifications that should have been sent April 14/15, 2025. Those notifications had been backlogged due to an error in configuration. We would like to assure you that a breach did not occur, and your data has not been sold. We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.

2. 9 de octubre de 2025 a las 18:00 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 de octubre de 2025 a las 18:02 UTCresolved

   We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.

1. 16 de septiembre de 2025 a las 19:05 UTCinvestigating

   We are currently experiencing issues with network connectivity - both wired and wireless. Our team is working on resolving this issue and this message will be updated as more information is available. we apologize for any inconvenience and thank you for your patience.

2. 16 de septiembre de 2025 a las 19:12 UTCidentified

   Root cause Identified and a fix is being applied. Wireless and Wired connectivity will continue be intermittent.

3. 16 de septiembre de 2025 a las 20:10 UTCresolved

   Network connectivity (wired and wireless) has been restored

1. 3 de septiembre de 2025 a las 22:33 UTCinvestigating

   ITS Services is aware of an issue where some applications started through AppsAnywhere will not launch or do not function properly. Our staff are working with the vendor to determine the cause and a resolution. This message will updated as more information is available.

2. 5 de septiembre de 2025 a las 17:21 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 de septiembre de 2025 a las 17:22 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 5 de septiembre de 2025 a las 17:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 5 de septiembre de 2025 a las 17:23 UTCresolved

   This issues has been resolved and IT Services staff are in the process of updating Windows images for the impacted computer labs

1. 18 de agosto de 2025 a las 15:41 UTCinvestigating

   2025-Aug-18 started before 8:00 am We are currently experiencing issues with wired network connections. Please use wifi The team is working on this and this message will be updated as more information is available

2. 18 de agosto de 2025 a las 19:24 UTCresolved

   This incident has been resolved.

1. 21 de mayo de 2025 a las 16:21 UTCinvestigating

   Due to the high volume in contacts during Flex learning registration this morning, the following are experiencing intermittent connection issues: ... Programs and Course search from the Main BCIT website (bcit.ca/study) ... searching for courses from the Student Self Service Portal

2. 21 de mayo de 2025 a las 19:55 UTCinvestigating

   issues with the @bcit.ca website have been resolved

3. 21 de mayo de 2025 a las 19:56 UTCresolved

   This incident has been resolved.

1. 19 de marzo de 2025 a las 18:47 UTCinvestigating

   The following websites are currently unavailable bcit.ca kb.bcit.ca (knowledge base)

2. 19 de marzo de 2025 a las 20:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 de marzo de 2025 a las 20:07 UTCresolved

   This incident has been resolved.

1. 17 de marzo de 2025 a las 20:55 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 17 de marzo de 2025 a las 22:08 UTCresolved

   This incident has been resolved.

1. 4 de marzo de 2025 a las 21:56 UTCinvestigating

   The following websites are currently unavailable bcit.ca kb.bcit.ca (knowledge base)

2. 4 de marzo de 2025 a las 23:42 UTCresolved

   The

1. 24 de febrero de 2025 a las 16:37 UTCinvestigating

   myBCIT is currently unavailable. Clients are getting the "User Name Not Found" error. Our team is working to resolve this issue as quickly as possible. Access to following are still available through the direct links: @my.bcit.ca email - mail.my.bcit.ca the Learning Hub - learn.bcit.ca

2. 24 de febrero de 2025 a las 17:26 UTCresolved

   This incident has been resolved.

1. 19 de febrero de 2025 a las 17:24 UTCinvestigating

   Due to the high volume in contacts during Flex learning registration this morning, the BCIT public web site is experiencing intermittent connection issues

2. 19 de febrero de 2025 a las 17:24 UTCinvestigating

   We are continuing to investigate this issue.

3. 19 de febrero de 2025 a las 19:39 UTCresolved

   This incident has been resolved.

1. 12 de junio de 2024 a las 20:30 UTCidentified

   We have identified the issue and are currently working with Bell Services to resolve the issue. Service restoration will occur shortly.

2. 12 de junio de 2024 a las 22:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 de junio de 2024 a las 0:22 UTCresolved

   The Main (604-434-5734) and Registration (604-434-1610) phone numbers are now operational.

1. 17 de abril de 2024 a las 17:38 UTCinvestigating

   Users report that they can't send or receive messages at all. This issue occurs in all Exchange Online connection methods. This is a nation-wide issue affecting all Outlook Online users in Canada. Microsoft is working on this issue. Sorry for any inconvenience.

2. 17 de abril de 2024 a las 19:52 UTCinvestigating

   We are continuing to investigate this issue.

3. 17 de abril de 2024 a las 20:28 UTCresolved

   Service restored

1. 18 de marzo de 2024 a las 17:48 UTCinvestigating

   Financial Services is aware of the issue, it is a general issue affecting all Chrome River customers, and Finance is in contact with Chrome River. Not ETA yet on resolution.

2. 18 de marzo de 2024 a las 17:48 UTCinvestigating

   We are continuing to investigate this issue.

3. 18 de marzo de 2024 a las 20:05 UTCresolved

   Chrome River is available.

1. 13 de noviembre de 2023 a las 17:56 UTCinvestigating

   The IT department is currently investigating reported problems with the my.bcit.ca email service.

2. 13 de noviembre de 2023 a las 21:49 UTCresolved

   Issue has been identified and resolved: Users previously experiencing missing email should have their mailboxes restored completely.