52 incidentes de British Columbia Institute Of Technology registrados desde junio de 2022, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.
El equipo está esperando actualizaciones y parcheará lo antes posible. Esto también está afectando los sitios de Plesk
Seguimos investigando esta cuestión.
Traducido automáticamente desde la actualización oficial del incidente.
BCIT WEB Y REGISTRACIÓN DEFLINE
Esto es notificar a todos los empleados y estudiantes de BCIT que el sitio web de BCIT está temporalmente fuera de línea mientras que los equipos técnicos aplican actualizaciones de seguridad críticas para un problema de software de terceros generalizado. El registro por término de invierno se ha retrasado hasta nuevo aviso. Los servicios institucionales básicos siguen sin verse afectados. Continuar visitando este sitio para más actualizaciones. Nos comprometemos a proporcionar actualizaciones regulares con usted ya que tenemos más información para compartir. Los estudiantes que intentan acceder al Centro de Aprendizaje todavía pueden acceder directamente aquí: https://learn.bcit.ca/d2l/home Una actualización adicional sobre cuándo se abrirá el registro será compartida antes de la fecha y hora. Apreciamos su paciencia ya que restauramos los servicios con seguridad.
Seguimos investigando esta cuestión.
A las 8:40PM, se ha restaurado el sitio web de BCIT. El registro Flexible Learning Fall 2026 está de vuelta en línea. Esperamos que el registro de aprendizaje flexible se abra para el término Winter 2027 la próxima semana. Continuar visitando este sitio para más actualizaciones. Nos comprometemos a proporcionar actualizaciones regulares con usted ya que tenemos más información para compartir.
Continuamos monitoreando cualquier otro problema.
Todos los sistemas han regresado a operaciones normales. Esperamos que el registro de aprendizaje flexible se abra para el término Winter 2027 la próxima semana. Para el viernes 23 de octubre de 2026 se proporcionará más comunicación.
Traducido automáticamente desde la actualización oficial del incidente.
Ha habido informes de personal y estudiantes que están teniendo dificultades para acceder a unidades de red / almacenamiento desde fuera del campus. Esto no es un problema generalizado y el personal de Servicios de TI está trabajando para resolverlo lo antes posible Estudiantes: incapaces de acceder a Z: unidad, Archivos de equipo, Sharein/out La solución es conectarse remotamente a un ordenador de laboratorio BCIT ... tener Global Protect VPN funcionando ... vaya a https://remoteaccess.labstats.com/BCIT ... elegir de uno de los ordenadores de laboratorio 'General' para obtener más información véase el artículo https://bcit.service-now.com/kb/en/remotely-connecting-to-a-bcit-lab-computer?id=kb article view limitsysparm article=KB0011056. Personal: esto sólo debe afectar a aquellos que no están usando un dispositivo con BCIT mientras trabajan a distancia No hay trabajo en este momento Este mensaje se actualizará a medida que se disponga de más información
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
La conectividad a Campus Wi-Fi (BCIT Secure & Eduroam) está impactada para dispositivos que intentan unirse. La conexión remota a través de GlobalProtect VPN también se impacta en su suministro de conexión a los sistemas de BCIT en el campus. Actualmente se están llevando a cabo investigaciones y medidas de reparación.
Cuestión resuelta
Traducido automáticamente desde la actualización oficial del incidente.
El equipo de Servicios de Tecnologías de Aprendizaje ha informado de que los siguientes son indisponibles: Centro de aprendizaje (learn.bcit.ca) Employee Learning Centre (pd.bcit.ca) las actualizaciones se harán en esta página ya que hay más información disponible.
We are continuing to investigate this issue.
We have been advised by D2L that both learn.bcit.ca and pd.bcit.ca are available.
Traducido automáticamente desde la actualización oficial del incidente.
BCIT lost network access at around 8:15 am. Access has been restored for the Burnaby Campus but remains intermittent for the AIC, ATC, BMC, DTC campuses IT Services analysts are working to resolve this issue. This message will be updated when more information is available
We are continuing to investigate this issue.
This incident has been resolved.
Our website search provider is currently experiencing an outage, we are working with them to resolve the issue as quickly as possible. Until resolved our website search will be unavailable.
While the search feature on the BCIT Website continues to be unavailable, please make use of BCIT AI assist as an alternative. https://www.bcit.ca/search-ai-assist/
The availability of Search on the BCIT Website is returning although the situation is continuing to be monitored by our team
This incident has been resolved.
Intermittent connection to GlobalProtect VPN for BCIT. Issue is currently under investigation.
Cause Identified and fixed being applied. GlobalProtect VPN service will continue to be intermittently available as the fix is applied and verified.
Fixed applied and service continues to be stable. Incident resolved.
IT Services staff continue to monitor Microsoft for updates on this service outage/disruption. This message will be updated as more information is available. https://status.cloud.microsoft/ User impact: Users may be unable to access the Microsoft 365 admin center and see delays when accessing other Microsoft 365 services. More info: Additionally, admins are reporting issues when attempting to access some Microsoft Purview and Microsoft Intune functions. Users are also seeing issues with add-ins and network connectivity in Outlook. Current status: Microsoft is reviewing reports of an issue impacting Microsoft Azure and Microsoft 365 services, including impact to the Microsoft 365 admin center and other services, including but not limited to those described in the more info section of this communication. We're reviewing corresponding service telemetry to isolate the cause of the issue and determine next troubleshooting steps. Scope of impact: Any users attempting to access Microsoft 365 services may be impacted. Next update by: Wednesday, October 29, 2025, at 10:30 AM PST (5:30 PM UTC)
Microsoft has declared this issue resolved.
Microsoft has declared this issue resolved
Microsoft has declared this issue resolved
Microsoft has declared this issue resolved
Between Oct 1-8, emails were sent to employees with Adobe licenses indicating that their entitlements would expire on October 9th at 8:53 GMT time. Adobe licenses expired on October 1st for all employees and it was presumed to be an erroneous email. This morning (October 9) IT Services received reports from staff who had lost access to Adobe Acrobat today (per the original email). Staff are working to re-add any accounts that were removed and the process should be completed by 12:00 noon October 9th.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Staff are working to re-add any accounts that were removed and the process should be completed by October 9th, 12:00 noon PST.
IT Services discovered that due to a change made over the weekend (October 4/5, 2025), inadvertently triggered the delivery of notifications that should have been sent April 14/15, 2025. Those notifications had been backlogged due to an error in configuration. We would like to assure you that a breach did not occur, and your data has not been sold. We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.
We are continuing to investigate this issue.
We have since disabled the notification process in all our environments to ensure no further messages are inadvertently sent out. Apologies again for the confusion and thank you for your patience as we work to prevent this from happening in the future.
We are currently experiencing issues with network connectivity - both wired and wireless. Our team is working on resolving this issue and this message will be updated as more information is available. we apologize for any inconvenience and thank you for your patience.
Root cause Identified and a fix is being applied. Wireless and Wired connectivity will continue be intermittent.
Network connectivity (wired and wireless) has been restored
ITS Services is aware of an issue where some applications started through AppsAnywhere will not launch or do not function properly. Our staff are working with the vendor to determine the cause and a resolution. This message will updated as more information is available.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This issues has been resolved and IT Services staff are in the process of updating Windows images for the impacted computer labs
2025-Aug-18 started before 8:00 am We are currently experiencing issues with wired network connections. Please use wifi The team is working on this and this message will be updated as more information is available
This incident has been resolved.
Due to the high volume in contacts during Flex learning registration this morning, the following are experiencing intermittent connection issues: ... Programs and Course search from the Main BCIT website (bcit.ca/study) ... searching for courses from the Student Self Service Portal
issues with the @bcit.ca website have been resolved
This incident has been resolved.
The following websites are currently unavailable bcit.ca kb.bcit.ca (knowledge base)
We are continuing to investigate this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The following websites are currently unavailable bcit.ca kb.bcit.ca (knowledge base)
The
myBCIT is currently unavailable. Clients are getting the "User Name Not Found" error. Our team is working to resolve this issue as quickly as possible. Access to following are still available through the direct links: @my.bcit.ca email - mail.my.bcit.ca the Learning Hub - learn.bcit.ca
This incident has been resolved.
Due to the high volume in contacts during Flex learning registration this morning, the BCIT public web site is experiencing intermittent connection issues
We are continuing to investigate this issue.
This incident has been resolved.
