56 incidentes de Brivo registrados desde junio de 2024, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.
Actualmente estamos investigando informes de rendimiento degradado que afectan a Brivo Smart Home y Brivo Mobile. Los usuarios de estas aplicaciones pueden experimentar mayor latencia o errores.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Actualmente estamos trabajando en resolver problemas con nuestra API. Las integraciones y nuestras aplicaciones móviles pueden no estar funcionando normalmente.
Hemos identificado un problema con la utilización de bases de datos que afectan el acceso api, y hemos implementado una solución.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Actualmente estamos trabajando en resolver problemas con las comunicaciones de grupos especiales. Los eventos y comandos de panel pueden no ser procesados normalmente.
Actualmente estamos trabajando en resolver problemas con las comunicaciones de grupos especiales. Los eventos y comandos de panel pueden no ser procesados normalmente.
Esta fue una breve interrupción que se ha recuperado desde entonces. El servicio funciona normalmente.
Traducido automáticamente desde la actualización oficial del incidente.
Actualmente estamos trabajando en resolver problemas con las comunicaciones de grupos especiales. Los eventos y comandos de panel pueden no ser procesados normalmente.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Actualmente estamos trabajando en resolver problemas con las comunicaciones de grupos especiales. Los eventos y comandos de panel pueden no ser procesados normalmente.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Se han restaurado operaciones normales para la API de Brivo. Recientemente, se hizo una actualización que causó que la API devolviera 400 errores de Bad Request para solicitudes que contenían parámetros de consulta extra y sin soporte. Hemos regresado para asegurar que sus solicitudes de éxito anteriores continúen trabajando como se esperaba. El incidente ocurrió de 3:30AM ET a 5:20PM ET.
Traducido automáticamente desde la actualización oficial del incidente.
We are currently investigating issues logging into Brivo applications.
Brivo Login is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible. The issue has been identified and a fix is being implemented.
A fix has been implemented by the service provider, and we are monitoring the results.
This incident has been resolved.
Assigning new mobile passes is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
This incident has been resolved.
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We are currently investigating tenant synchronization issues with some Entrata properties.
This is a configuration issue
We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home. This incident does not impact Brivo Access or Eagle Eye video.
This incident has been resolved.
We are currently investigating issues with our API. Integrations and our Mobile Applications may not be performing normally.
This incident has been resolved.
We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
We have taken steps to resolve this issue and we are continuing to monitor the results.
This incident has been resolved.
We are currently investigating reports of increased errors with Brivo Security Suite and other Brivo services.
The issue has been identified, and we are implementing a fix.
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
A fix has been implemented, and we are monitoring the results.
This incident has been resolved
We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
The issue has been identified and a fix is being implemented.
We have taken steps to resolve this issue and we are continuing to monitor the results. Some degradation of performance on Brivo Smart Home may be experienced at this time.
This incident has been resolved.
We are aware that some panels are not following Daylight Savings Time. The issue has been identified, and a fix is being implemented.
A fix has been implemented and we are monitoring the results
This incident has been resolved
From 11:03AM to 12:57PM, Administrators with custom roles were unable to use Brivo Access.
We are currently experiencing issues with our toll-free numbers. Brivo Customer Care is still available through our interactive chat or by calling 855-500-0027. We apologize for the inconvenience.
All toll-free numbers have been restored and are once again available to customers and resellers. Thank you for your patience.
