Historial de interrupciones de Bugcrowd

1. 15 de septiembre de 2026 a las 6:07 UTCinvestigating

   Hay un problema en la plataforma que afecta el procesamiento de trabajos asincrónicos, especialmente los relacionados con la búsqueda y los índices. Actualmente estamos investigando y actualizaremos en breve.

2. 15 de septiembre de 2026 a las 7:05 UTCidentified

   Creemos que hemos identificado la causa (un servicio dependiente lento dentro de una llamada de indexación asincrónica) y están en proceso de empujar una solución.

3. 15 de septiembre de 2026 a las 8:21 UTCidentified

   El cambio empujado no ha dado una solución, seguimos trabajando en el tema y exploramos la solución en mayor profundidad.

4. 15 de septiembre de 2026 a las 9:14 UTCidentified

   Se ha implementado una solución, y se están procesando colas de trabajo asincrónicas (así como el atraso).

5. 15 de septiembre de 2026 a las 9:15 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

6. 15 de septiembre de 2026 a las 10:00 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 26 de febrero de 2026 a las 5:08 UTCidentified

   We have identified an issue with Hacker / Researcher logins to the platform - currently you may receive a 500 error when logging in. We have applied a fix and are awaiting that to take effect.

2. 26 de febrero de 2026 a las 5:25 UTCmonitoring

   Logins should be functioning as normal, but we will continue monitoring the situation.

3. 26 de febrero de 2026 a las 5:33 UTCresolved

   This incident has been resolved.

1. 22 de octubre de 2025 a las 0:14 UTCinvestigating

   There's an ongoing issue in Tracker that is resulting in users experiencing 500 HTTP responses from the server. We have found a potential cause for this and currently working towards fixing this asap.

2. 22 de octubre de 2025 a las 0:30 UTCmonitoring

   We have applied a fix for this and currently monitoring the issue.

3. 22 de octubre de 2025 a las 0:50 UTCresolved

   This incident has been resolved.

1. 24 de julio de 2025 a las 21:33 UTCinvestigating

   We're currently working with a vendor to resolve an issue in our authentication processes, at the moment new users, users who haven't haven't logged in for awhile, and users who have changed their password will be unable to login to the platform.

2. 25 de julio de 2025 a las 1:28 UTCmonitoring

   We've implemented a remediation and are now recovering.

3. 25 de julio de 2025 a las 2:15 UTCresolved

   This incident has been resolved.

1. 10 de abril de 2025 a las 18:45 UTCidentified

   We've identified another issue that is preventing us from sending platform emails and are working with our vendor to get it resolved but there is no ETA currently.

2. 11 de abril de 2025 a las 6:50 UTCresolved

   Email sending from the platform is functional again.

1. 9 de abril de 2025 a las 1:18 UTCidentified

   We've identified an issue that is preventing us from sending platform emails (e.g. program updates, password resets, etc). We are working on a fix but there is no ETA currently.

2. 9 de abril de 2025 a las 5:20 UTCresolved

   Email sending from the platform is functional again.

1. 14 de noviembre de 2024 a las 3:02 UTCidentified

   An issue with request rate-limiting is/was preventing POST requests from competing correctly. A fix is being deployed.

2. 14 de noviembre de 2024 a las 3:21 UTCresolved

   This incident has been resolved.

1. 11 de septiembre de 2024 a las 1:24 UTCidentified

   A dependency upgrade has caused unexpected errors in our production environment. The team is reverting the code change and we expect the error to be resolved in the next 20 minutes.

2. 11 de septiembre de 2024 a las 1:51 UTCresolved

   This incident has been resolved.

1. 8 de agosto de 2024 a las 1:24 UTCinvestigating

   Currently the tracker portal, researcher portal and even the marketing site is down. We are investigating the issue. We will keep you posted on the progress.

2. 8 de agosto de 2024 a las 1:37 UTCresolved

   We have identified the problem and applied a fix for the issue. The services are now back up and we are currently monitoring the platform.

1. 4 de julio de 2024 a las 10:20 UTCidentified

   Monitoring has alerted us to an issue with incoming webhook processing. The issue with the backend service has been identified and we are taking steps to remediate it, but while this is occurring there will be delays in inbound webhook processing.

2. 4 de julio de 2024 a las 11:21 UTCmonitoring

   The backend service that processes inbound webhooks has recovered, and is processing the backlog of webhook events.

3. 4 de julio de 2024 a las 11:28 UTCresolved

   Backlog processing has completed, systems have returned to normal.

1. 8 de marzo de 2024 a las 5:21 UTCinvestigating

   One of our internal services is experiencing errors. We have initiated a workaround and meanwhile investigating the cause. You may notice several parts of the tracker and researcher portal might be resulting in errors as a result of this.

2. 8 de marzo de 2024 a las 6:02 UTCinvestigating

   We have applied a temporary fix for the issue and the error rate has dropped. We are continuing to monitor and also investigating the root cause.

3. 8 de marzo de 2024 a las 6:27 UTCresolved

   Root cause has been identified and the issue has been resolved. We will continue to monitor though.

1. 14 de junio de 2023 a las 2:01 UTCinvestigating

   We are currently experiencing issues with the outbound webhooks being broken. We are diagnosing this and will update the progress along the way.

2. 14 de junio de 2023 a las 2:34 UTCidentified

   Our proxy was experiencing problems due to unexpected behaviour of the dependant AWS service(s). The exact root cause is still unclear and we have filed a support ticket with AWS to understand the same.

3. 14 de junio de 2023 a las 2:40 UTCresolved

   The issue has resolved automatically. Will co-ordinate with the cloud provider support team for the RCA.

1. 14 de marzo de 2023 a las 6:22 UTCidentified

   We've identified that there is an issue with the tracker and researcher portal currently that is causing the site to either not load, or load very slowly. We are working to rectify the problem.

2. 14 de marzo de 2023 a las 7:06 UTCmonitoring

   A fix is rolling out and site performance should be returning to normal.

3. 14 de marzo de 2023 a las 7:46 UTCresolved

   This incident has been resolved.

1. 8 de febrero de 2023 a las 1:54 UTCidentified

   We are investigating an issue with indexed submissions and search currently - some functions involving submission retrieval are impacted at the moment.

2. 8 de febrero de 2023 a las 2:29 UTCidentified

   We have identified a fix and are currently rolling it out.

3. 8 de febrero de 2023 a las 2:48 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 de febrero de 2023 a las 3:13 UTCresolved

   This incident has been resolved.

1. 3 de diciembre de 2022 a las 22:22 UTCidentified

   A mail provider is having issues which is leading to researcher emails going to bugcrowdninja.com addresses being delayed or not delivered. We are currently working with the provider to rectify the issue.

2. 4 de diciembre de 2022 a las 3:08 UTCresolved

   The mail provider has resolved the issue.

1. 28 de junio de 2022 a las 2:14 UTCmonitoring

   The previous maintenance was resolved early, and maintenance is still continuing. We will update on this new incident until the maintenance is complete.

2. 28 de junio de 2022 a las 2:33 UTCresolved

   Database maintenance has been completed.

1. 21 de junio de 2022 a las 6:46 UTCidentified

   We have identified a current issue with our CDN that fronts all of the Bugcrowd sites. While this is ongoing, Bugcrowd is currently unavailable. Incoming and outgoing webhooks are unaffected.

2. 21 de junio de 2022 a las 7:24 UTCmonitoring

   The CDN has recovered and our sites are accessible. We are monitoring the situation.

3. 21 de junio de 2022 a las 9:06 UTCresolved

   This incident has been resolved.

1. 8 de junio de 2021 a las 10:24 UTCidentified

   www.bugcrowd.com and numerous other sites on the internet are currently suffering from an external provider's outage. We are continuing to monitor the situation and will provide further updates as they become available.

2. 8 de junio de 2021 a las 11:22 UTCmonitoring

   The external provider issue is reportedly resolved and we are continuing to monitor availability.

3. 8 de junio de 2021 a las 13:30 UTCresolved

   The external provider has resolved the issue, and www.bugcrowd.com is continuing to function normally.

1. 11 de febrero de 2021 a las 23:07 UTCinvestigating

   Our API is experiencing elevated error rates. We are investigating and will keep you posted.

2. 12 de febrero de 2021 a las 0:07 UTCresolved

   This incident has been resolved.

1. 13 de septiembre de 2020 a las 7:13 UTCinvestigating

   Our hosting provider for our home page is having issues. We are investigating

2. 13 de septiembre de 2020 a las 7:29 UTCmonitoring

   Our provider appears to have resolved the issue. We will continue to monitor

3. 13 de septiembre de 2020 a las 7:51 UTCresolved

   This incident has been resolved.