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    Historial de interrupciones de Canva

    65 incidentes de Canva registrados desde junio de 2025, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Algunos usuarios pueden tener problemas usando Canva

    Comenzó 8 de octubre de 2026 a las 16:42 UTC · 38m

    OutageIncidente mayor
    1. 8 de octubre de 2026 a las 16:42 UTCinvestigating

      Algunos usuarios están teniendo problemas creando diseños de plantillas en la página principal.

    2. 8 de octubre de 2026 a las 17:20 UTCresolved

      Fix ha aterrizado y la cuestión se resuelve ahora.

    Traducido automáticamente desde la actualización oficial del incidente.

    Algunos usuarios pueden tener problemas con pagos en Canva

    Comenzó 31 de julio de 2026 a las 18:55 UTC · 1h 4m

    OutageIncidente mayor
    Componentes afectados
    Billing and subscriptions
    1. 31 de julio de 2026 a las 18:55 UTCinvestigating

      Algunos usuarios pueden tener problemas usando Canva. Nuestros equipos están investigando esto urgentemente y proporcionaremos una actualización pronto.

    2. 31 de julio de 2026 a las 19:02 UTCidentified

      Hemos identificado un problema que afecta a suscripciones, facturación y pagos en Canva. Nuestros equipos están trabajando para solucionar el problema.

    3. 31 de julio de 2026 a las 19:24 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    4. 31 de julio de 2026 a las 19:58 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Some users may have issues using Canva

    Comenzó 13 de julio de 2026 a las 22:57 UTC · 20m

    OutageIncidente mayor
    Componentes afectados
    Billing and subscriptions
    1. 13 de julio de 2026 a las 22:57 UTCinvestigating

      Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 13 de julio de 2026 a las 23:04 UTCidentified

      The issue has been identified: - Users are shown the wrong status of their subscription

    3. 13 de julio de 2026 a las 23:17 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may have issues downloading video designs

    Comenzó 12 de julio de 2026 a las 8:38 UTC · 8h 51m

    OutageIncidente mayor
    Componentes afectados
    Downloading designs
    1. 12 de julio de 2026 a las 8:38 UTCidentified

      Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

    2. 12 de julio de 2026 a las 17:29 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Users may have issue with Signup/Login via Microsoft

    Comenzó 9 de julio de 2026 a las 17:55 UTC · 6h 39m

    IssuesIncidente menor
    Componentes afectados
    Login and signup
    1. 9 de julio de 2026 a las 17:55 UTCinvestigating

      Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

    2. 9 de julio de 2026 a las 17:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 de julio de 2026 a las 23:23 UTCinvestigating

      We are continuing to investigate this issue and hope to have a fix in place soon.

    4. 10 de julio de 2026 a las 0:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    5. 10 de julio de 2026 a las 0:34 UTCresolved

      This incident has been resolved.

    Some users may have issues using Canva

    Comenzó 9 de julio de 2026 a las 12:50 UTC · 1h 13m

    IssuesIncidente menor
    1. 9 de julio de 2026 a las 12:50 UTCinvestigating

      Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 9 de julio de 2026 a las 13:51 UTCmonitoring

      Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

    3. 9 de julio de 2026 a las 14:04 UTCresolved

      This incident has been resolved.

    Some users may experience issues with formulas in downloaded Sheets

    Comenzó 6 de julio de 2026 a las 7:00 UTC · 18h 24m

    IssuesIncidente menor
    Componentes afectados
    Downloading designs
    1. 6 de julio de 2026 a las 7:00 UTCidentified

      Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

    2. 7 de julio de 2026 a las 1:24 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Users may experience errors uploading media

    Comenzó 2 de julio de 2026 a las 9:10 UTC · 1h 50m

    OutageIncidente mayor
    Componentes afectados
    Media uploads
    1. 2 de julio de 2026 a las 9:10 UTCinvestigating

      Users may experience errors uploading media to their Canva design

    2. 2 de julio de 2026 a las 9:12 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 de julio de 2026 a las 11:00 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users in Australia and New Zealand may experience slower load times when using Canva

    Comenzó 2 de julio de 2026 a las 0:44 UTC · 6h 0m

    IssuesIncidente menor
    1. 2 de julio de 2026 a las 0:44 UTCinvestigating

      We are currently investigating this issue.

    2. 2 de julio de 2026 a las 2:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 de julio de 2026 a las 4:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 de julio de 2026 a las 6:44 UTCresolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    Comenzó 23 de junio de 2026 a las 23:01 UTC · 50m

    IssuesIncidente menor
    1. 23 de junio de 2026 a las 23:01 UTCinvestigating

      Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 23 de junio de 2026 a las 23:19 UTCidentified

      We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

    3. 23 de junio de 2026 a las 23:51 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may experience errors while accessing Canva Design Agent

    Comenzó 22 de junio de 2026 a las 4:16 UTC · 3h 13m

    OutageIncidente mayor
    1. 22 de junio de 2026 a las 4:16 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22 de junio de 2026 a las 7:28 UTCresolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    Comenzó 17 de junio de 2026 a las 2:53 UTC · 1h 2m

    OutageIncidente mayor
    Componentes afectados
    iOS appiPad app
    1. 17 de junio de 2026 a las 2:53 UTCinvestigating

      Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

    2. 17 de junio de 2026 a las 2:54 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 de junio de 2026 a las 3:07 UTCidentified

      Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

    4. 17 de junio de 2026 a las 3:26 UTCmonitoring

      A fix has been implemented and we are currently monitoring

    5. 17 de junio de 2026 a las 3:54 UTCresolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    Comenzó 15 de junio de 2026 a las 20:20 UTC · 43m

    OutageIncidente mayor
    Componentes afectados
    Downloading designs
    1. 15 de junio de 2026 a las 20:20 UTCinvestigating

      Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 15 de junio de 2026 a las 20:30 UTCidentified

      Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

    3. 15 de junio de 2026 a las 21:03 UTCresolved

      This incident has been resolved.

    Some users may experience slowness exporting video

    Comenzó 15 de junio de 2026 a las 11:34 UTC · 36m

    IssuesIncidente menor
    Componentes afectados
    Downloading designs
    1. 15 de junio de 2026 a las 11:34 UTCidentified

      The issue has been identified and our engineers are working to implement a fix.

    2. 15 de junio de 2026 a las 12:10 UTCresolved

      This incident has been resolved.

    Some users may experience errors exporting video

    Comenzó 15 de junio de 2026 a las 11:01 UTC · 22m

    OutageIncidente mayor
    1. 15 de junio de 2026 a las 11:01 UTCidentified

      Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

    2. 15 de junio de 2026 a las 11:22 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may experience intermittent issues using Canva

    Comenzó 12 de junio de 2026 a las 4:45 UTC · 1h 40m

    IssuesIncidente menor
    Componentes afectados
    Templates pageEditing designsSharing designsLogin and signupDownloading designsMedia uploadsViewing designsProjects pageHome page
    1. 12 de junio de 2026 a las 4:45 UTCidentified

      Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

    2. 12 de junio de 2026 a las 5:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12 de junio de 2026 a las 6:25 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users may have issues accessing designs on Canva

    Comenzó 9 de junio de 2026 a las 3:41 UTC · 39m

    OutageIncidente mayor
    Componentes afectados
    Editing designsViewing designs
    1. 9 de junio de 2026 a las 3:41 UTCinvestigating

      Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

    2. 9 de junio de 2026 a las 3:45 UTCidentified

      The issue has been identified and our engineers are working to implement a fix.

    3. 9 de junio de 2026 a las 4:19 UTCresolved

      This incident has been resolved.

    Some users may have issues accessing Canva

    Comenzó 29 de mayo de 2026 a las 1:46 UTC · 26m

    OutageIncidente mayor
    Componentes afectados
    Billing and subscriptions
    1. 29 de mayo de 2026 a las 1:48 UTCinvestigating

      Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

    2. 29 de mayo de 2026 a las 1:58 UTCmonitoring

      A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

    3. 29 de mayo de 2026 a las 2:12 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.

    Some users might experience intermittent errors in Canva

    Comenzó 22 de mayo de 2026 a las 3:34 UTC · 1h 7m

    OutageIncidente mayor
    1. 22 de mayo de 2026 a las 3:34 UTCinvestigating

      We are currently investigating the issue.

    2. 22 de mayo de 2026 a las 3:46 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22 de mayo de 2026 a las 4:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22 de mayo de 2026 a las 4:41 UTCresolved

      This incident has been resolved.

    Intermittent errors uploading images and videos or using media editing tools

    Comenzó 21 de mayo de 2026 a las 4:56 UTC · 1h 32m

    IssuesIncidente menor
    Componentes afectados
    Media uploads
    1. 21 de mayo de 2026 a las 4:56 UTCidentified

      Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

    2. 21 de mayo de 2026 a las 5:40 UTCmonitoring

      We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

    3. 21 de mayo de 2026 a las 6:28 UTCresolved

      This incident is now resolved. Thank you for your patience and understanding.