Historial de interrupciones de Canva

1. 31 de julio de 2026 a las 18:55 UTCinvestigating

   Algunos usuarios pueden tener problemas usando Canva. Nuestros equipos están investigando esto urgentemente y proporcionaremos una actualización pronto.

2. 31 de julio de 2026 a las 19:02 UTCidentified

   Hemos identificado un problema que afecta a suscripciones, facturación y pagos en Canva. Nuestros equipos están trabajando para solucionar el problema.

3. 31 de julio de 2026 a las 19:24 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. 31 de julio de 2026 a las 19:58 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 13 de julio de 2026 a las 22:57 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 13 de julio de 2026 a las 23:04 UTCidentified

   The issue has been identified: - Users are shown the wrong status of their subscription

3. 13 de julio de 2026 a las 23:17 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 de julio de 2026 a las 8:38 UTCidentified

   Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

2. 12 de julio de 2026 a las 17:29 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 9 de julio de 2026 a las 17:55 UTCinvestigating

   Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

2. 9 de julio de 2026 a las 17:58 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 de julio de 2026 a las 23:23 UTCinvestigating

   We are continuing to investigate this issue and hope to have a fix in place soon.

4. 10 de julio de 2026 a las 0:13 UTCidentified

   The issue has been identified and a fix is being implemented.

5. 10 de julio de 2026 a las 0:34 UTCresolved

   This incident has been resolved.

1. 9 de julio de 2026 a las 12:50 UTCinvestigating

   Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 9 de julio de 2026 a las 13:51 UTCmonitoring

   Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

3. 9 de julio de 2026 a las 14:04 UTCresolved

   This incident has been resolved.

1. 6 de julio de 2026 a las 7:00 UTCidentified

   Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

2. 7 de julio de 2026 a las 1:24 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2 de julio de 2026 a las 9:10 UTCinvestigating

   Users may experience errors uploading media to their Canva design

2. 2 de julio de 2026 a las 9:12 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 de julio de 2026 a las 11:00 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 2 de julio de 2026 a las 0:44 UTCinvestigating

   We are currently investigating this issue.

2. 2 de julio de 2026 a las 2:21 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 de julio de 2026 a las 4:19 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 de julio de 2026 a las 6:44 UTCresolved

   This incident has been resolved.

1. 23 de junio de 2026 a las 23:01 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 23 de junio de 2026 a las 23:19 UTCidentified

   We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

3. 23 de junio de 2026 a las 23:51 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 22 de junio de 2026 a las 4:16 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 22 de junio de 2026 a las 7:28 UTCresolved

   This incident has been resolved.

1. 17 de junio de 2026 a las 2:53 UTCinvestigating

   Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

2. 17 de junio de 2026 a las 2:54 UTCinvestigating

   We are continuing to investigate this issue.

3. 17 de junio de 2026 a las 3:07 UTCidentified

   Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

4. 17 de junio de 2026 a las 3:26 UTCmonitoring

   A fix has been implemented and we are currently monitoring

5. 17 de junio de 2026 a las 3:54 UTCresolved

   This incident has been resolved.

1. 15 de junio de 2026 a las 20:20 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 15 de junio de 2026 a las 20:30 UTCidentified

   Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

3. 15 de junio de 2026 a las 21:03 UTCresolved

   This incident has been resolved.

1. 15 de junio de 2026 a las 11:34 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

2. 15 de junio de 2026 a las 12:10 UTCresolved

   This incident has been resolved.

1. 15 de junio de 2026 a las 11:01 UTCidentified

   Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

2. 15 de junio de 2026 a las 11:22 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 de junio de 2026 a las 4:45 UTCidentified

   Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

2. 12 de junio de 2026 a las 5:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 de junio de 2026 a las 6:25 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 9 de junio de 2026 a las 3:41 UTCinvestigating

   Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

2. 9 de junio de 2026 a las 3:45 UTCidentified

   The issue has been identified and our engineers are working to implement a fix.

3. 9 de junio de 2026 a las 4:19 UTCresolved

   This incident has been resolved.

1. 29 de mayo de 2026 a las 1:48 UTCinvestigating

   Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

2. 29 de mayo de 2026 a las 1:58 UTCmonitoring

   A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

3. 29 de mayo de 2026 a las 2:12 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 22 de mayo de 2026 a las 3:34 UTCinvestigating

   We are currently investigating the issue.

2. 22 de mayo de 2026 a las 3:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 de mayo de 2026 a las 4:07 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 de mayo de 2026 a las 4:41 UTCresolved

   This incident has been resolved.

1. 21 de mayo de 2026 a las 4:56 UTCidentified

   Users may experience intermittent issues uploading new images and videos, or using functionality which edits or transforms images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

2. 21 de mayo de 2026 a las 5:40 UTCmonitoring

   We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

3. 21 de mayo de 2026 a las 6:28 UTCresolved

   This incident is now resolved. Thank you for your patience and understanding.

1. 12 de mayo de 2026 a las 4:15 UTCinvestigating

   Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

2. 12 de mayo de 2026 a las 4:42 UTCresolved

   This incident has been resolved.