Historial de interrupciones de Catchpoint

1. 12 de octubre de 2026 a las 3:18 UTCmonitoring

   Identificamos un problema que afecta a un subconjunto de pruebas Catchpoint a partir del 11 de octubre de 2026, a las 16:30 UTC, tras un reciente lanzamiento de clave raíz DNSSEC. Este problema impactó las pruebas utilizando la validación DNSSEC, lo que dio lugar a fallos de resolución DNS. Las pruebas que no utilizan la validación DNSSEC no son afectadas. Nuestro equipo de ingeniería ha implementado una solución, y estamos monitoreándolos activamente para garantizar la resolución del DNS y la ejecución de pruebas han vuelto a la normalidad.

2. 13 de octubre de 2026 a las 4:42 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 22 de septiembre de 2026 a las 21:24 UTCinvestigating

   Actualmente estamos investigando una cuestión que afecta a la disponibilidad de nodos en China. Los nodos en la región del CN pueden aparecer fuera de línea en el portal. Nuestro equipo está trabajando para restaurar el servicio normal y proporcionará nuevas actualizaciones a medida que se disponga de más información.

2. 22 de septiembre de 2026 a las 22:36 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. 23 de septiembre de 2026 a las 12:18 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 12 de septiembre de 2026 a las 9:02 UTCinvestigating

   Actualmente estamos investigando un problema que afecta a los nodos en la región EMEA. La cuestión comenzó aproximadamente a las 02:45 UTC el 12 de septiembre de 2026. Nuestro equipo está investigando activamente el tema. Proporcionaremos actualizaciones adicionales a medida que se disponga de más información.

2. 12 de septiembre de 2026 a las 9:56 UTCmonitoring

   Se ha aplicado una solución, y los datos afectados han sido respaldados con éxito. Seguiremos vigilando de cerca los servicios para garantizar la estabilidad permanente.

3. 13 de septiembre de 2026 a las 3:44 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 27 de agosto de 2026 a las 19:36 UTCidentified

   Actualmente estamos investigando un problema que afecta al Portal que afecta a un subconjunto muy pequeño de nuestros usuarios. Trabajamos con nuestro equipo de Ingeniería para resolver el problema.

2. 27 de agosto de 2026 a las 21:54 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. 28 de agosto de 2026 a las 14:20 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 14 de agosto de 2026 a las 13:44 UTCresolved

   We identified and resolved an issue affecting SSL tests running on the US East Backbone and Cloud nodes from August 14, 2026, at 10:28:00 UTC to 13:14:10 UTC.

1. 22 de junio de 2026 a las 19:57 UTCinvestigating

   Actualmente estamos investigando un problema que afecta a los nodos de columna vertebral en Australia. Todos los demás nodos funcionan normalmente. Trabajamos con nuestros proveedores regionales para resolver el problema lo antes posible y proporcionaremos actualizaciones cuando estén disponibles.

2. 26 de junio de 2026 a las 16:23 UTCinvestigating

   Hemos completado el impago de todos los nodos de monitoreo de Sydney y Melbourne, y ahora están totalmente operativos. Los nodos restantes en Adelaide, Brisbane y Perth están programados para ser no utilizados la próxima semana. Vamos a proporcionar otra actualización una vez completa. Gracias por su paciencia mientras continuamos restaurando el servicio en los lugares restantes.

3. 30 de junio de 2026 a las 8:05 UTCresolved

   Este incidente se resuelve ahora y todos los nodos se detienen ahora.

Traducido automáticamente desde la actualización oficial del incidente.

1. 11 de mayo de 2026 a las 20:04 UTCidentified

   We have identified an issue where certain alert emails may not be delivered to recipients. Our team is looking into this on priority and is currently investigating the cause and impact. We will provide an update as soon as we have more information. Please contact us at [email protected] if you need any further assistance or information.

2. 11 de mayo de 2026 a las 21:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 de mayo de 2026 a las 13:17 UTCresolved

   This incident has been resolved.

1. 8 de mayo de 2026 a las 11:53 UTCinvestigating

   We are currently investigating an issue affecting nodes in the APAC region (excluding China) that began around 11:20 UTC. Impacted nodes may not be running tests as expected. Our team is actively working to resolve the issue and restore normal operations.

2. 8 de mayo de 2026 a las 12:12 UTCmonitoring

   A fix was implemented around 11:46 UTC for the issue. Data collection and test execution have resumed, and we are continuing to monitor the services.

3. 11 de mayo de 2026 a las 7:02 UTCresolved

   This incident has been resolved.

1. 29 de abril de 2026 a las 14:39 UTCmonitoring

   We identified an issue that affected a small number of users and API requests, impacting data loading on Record, Smartboard, and the REST API between 10:07 and 10:17 ET. A fix has been deployed and the issue is now resolved. We are continuing to monitor the system to ensure stability.

2. 30 de abril de 2026 a las 9:46 UTCresolved

   This incident has been resolved.

1. 24 de abril de 2026 a las 7:57 UTCinvestigating

   We are currently investigating an intermittent issue affecting capture server data collection for a subset of test runs, including Film Strip, screenshots, headers, and response content. Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will continue to share updates as more information becomes available.

2. 24 de abril de 2026 a las 8:47 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 de abril de 2026 a las 11:59 UTCresolved

   This incident has been resolved.

1. 23 de abril de 2026 a las 11:20 UTCinvestigating

   We are currently investigating an issue affecting capture server data collection, including Film Strip, screenshots, headers, and response content. Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will provide updates as more information becomes available.

2. 23 de abril de 2026 a las 11:48 UTCinvestigating

   We are continuing to investigate this issue.

3. 23 de abril de 2026 a las 15:14 UTCresolved

   This incident has been resolved.

1. 21 de abril de 2026 a las 8:51 UTCmonitoring

   We have identified and resolved an issue that affected a subset of enterprise node customers between 07:09 and 08:42 UTC. Our investigation confirms that there was no impact to customer data. All services are now operating normally. We will continue to monitor the system to ensure stability.

2. 21 de abril de 2026 a las 11:14 UTCresolved

   This incident has been resolved.

1. 15 de abril de 2026 a las 11:01 UTCinvestigating

   We are currently experiencing an issue with our email support channel, which may impact our ability to receive or respond to emails in a timely manner. In the meantime, we request you to reach out to us using Live Chat or by opening a ticket through the Resource Center in the portal for faster assistance. Our team is actively working to resolve this issue and will provide updates as soon as more information becomes available. We appreciate your patience and understanding.

2. 15 de abril de 2026 a las 12:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15 de abril de 2026 a las 14:15 UTCresolved

   This incident has been resolved.

1. 10 de marzo de 2026 a las 21:53 UTCmonitoring

   Some Chrome-based tests were temporarily switched to Chrome Stable Version 89 between March 10, 2026 – 19:52 UTC and 20:15 UTC. As a result, tests configured to run on a higher Chrome browser version may have experienced failures during this time due to the version downgrade impacting monitoring behaviour. The issue has been resolved and all affected tests have been restored to their intended configurations.

2. 11 de marzo de 2026 a las 3:10 UTCresolved

   This incident has been resolved.

1. 6 de febrero de 2026 a las 10:28 UTCinvestigating

   We are currently investigating an issue where recent modifications to tests are not going live. We will share updates as more information becomes available.

2. 6 de febrero de 2026 a las 10:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 de febrero de 2026 a las 5:52 UTCresolved

   This incident has been resolved.

1. 16 de enero de 2026 a las 6:52 UTCinvestigating

   A subset of historical capture data in the US-West region is currently unavailable. All real-time capture data is working expected.

2. 16 de enero de 2026 a las 14:29 UTCresolved

   This incident has been resolved.

1. 13 de enero de 2026 a las 15:09 UTCmonitoring

   We have identified an issue that resulted in a data gap between 14:37:22 and 14:49:01 UTC. The affected data has backfilled and We are closely monitoring the situation and will share updates as needed.

2. 13 de enero de 2026 a las 15:34 UTCresolved

   This incident has been resolved.

1. 12 de diciembre de 2025 a las 6:03 UTCinvestigating

   We are currently investigating an issue impacting the catchpoint portal. Some users may experience a blank page after logging in or when attempting to view records. Please note that tests and alerts continue to function as expected. Our team is actively working to resolve this as quickly as possible.

2. 12 de diciembre de 2025 a las 6:17 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 de diciembre de 2025 a las 6:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 de diciembre de 2025 a las 6:43 UTCresolved

   This incident has been resolved.

1. 11 de diciembre de 2025 a las 20:53 UTCinvestigating

   We are currently investigating an increase in reported ISP-related incidents in Internet Sonar. Further updates will be shared as soon as more information is available.

2. 11 de diciembre de 2025 a las 21:24 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 de diciembre de 2025 a las 1:42 UTCresolved

   This incident has been resolved.

1. 11 de diciembre de 2025 a las 15:17 UTCinvestigating

   We are investigating an issue that affected the REST API calls during 14:53 - 15:03 UTC. The tests and alerts were running as expected but the REST API calls might have failed intermittently.

2. 11 de diciembre de 2025 a las 16:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 de diciembre de 2025 a las 4:04 UTCresolved

   This incident has been resolved.