Historial de interrupciones de Chef

1. 15 de octubre de 2026 a las 13:57 UTCinvestigating

   Actualmente estamos investigando un problema que afecta a los servicios del Chef 360. Los clientes pueden experimentar dificultades para acceder o utilizar la funcionalidad Chef 360. Nuestros equipos de ingeniería y operaciones están trabajando activamente para restaurar el servicio. Proporcionaremos actualizaciones adicionales a medida que se disponga de más información.

2. 15 de octubre de 2026 a las 14:08 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. 15 de octubre de 2026 a las 15:17 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. 15 de octubre de 2026 a las 18:25 UTCresolved

   Se ha resuelto la cuestión que afecta a los servicios del Chef 360 y se ha restablecido el servicio normal. Nos disculpamos por cualquier inconveniente causado y apreciamos su paciencia mientras nuestros equipos trabajaron para resolver el problema.

Traducido automáticamente desde la actualización oficial del incidente.

1. 24 de junio de 2026 a las 16:49 UTCidentified

   Actualmente estamos experimentando un problema impactando el registro del usuario en el Supermercado. Nuestro equipo ha identificado el problema y está trabajando activamente para restaurar el servicio normal lo antes posible. En este momento, algunos usuarios pueden ser incapaces de iniciar sesión; sin embargo, las sesiones de inicio de sesión existentes seguirán funcionando. Comprendemos la molestia que esto puede causar y apreciar su paciencia mientras trabajamos en resolverlo. Seguiremos proporcionando actualizaciones a medida que se disponga de más información.

2. 25 de junio de 2026 a las 12:44 UTCresolved

   La cuestión que impacta el registro del usuario en el Supermercado ya se ha resuelto, y el servicio normal ha sido totalmente restaurado. Los usuarios deben ahora poder iniciar sesión sin ningún problema. Sinceramente nos disculpamos por la inconveniencia causada y apreciamos su paciencia mientras trabajamos para resolver este problema.

Traducido automáticamente desde la actualización oficial del incidente.

1. 16 de junio de 2026 a las 6:18 UTCinvestigating

   We are currently facing some technical issue with supermarket and we are investigating on it.

2. 16 de junio de 2026 a las 9:41 UTCmonitoring

   Issue with supermarket is resolved. Currently monitoring the systems.

3. 16 de junio de 2026 a las 9:41 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 16 de junio de 2026 a las 12:25 UTCresolved

   This incident has been resolved.

1. 13 de mayo de 2026 a las 21:50 UTCinvestigating

   We are currently facing some technical issue with supermarket. We are on it and we will keep this page updated

2. 13 de mayo de 2026 a las 22:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 de mayo de 2026 a las 23:37 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 14 de mayo de 2026 a las 2:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 14 de mayo de 2026 a las 10:33 UTCinvestigating

   The issue has re-surfaced and we are looking into it

6. 14 de mayo de 2026 a las 15:06 UTCmonitoring

   The issue with supermarket is fixed and we are monitoring the results.

7. 18 de mayo de 2026 a las 6:26 UTCresolved

   The issue with supermarket is resolved

1. 17 de febrero de 2026 a las 18:08 UTCinvestigating

   There are currently reports coming in from users about degraded performance with our CDN in some regions. Users may encounter timeouts when downloading binaries using the Chef download API endpoints. Current Actions: We are actively working with Fastly to identify the root cause and resolve this issue. We will provide updates as more information becomes available.

2. 18 de febrero de 2026 a las 17:41 UTCresolved

   The status has been resolved.

1. 24 de noviembre de 2025 a las 13:24 UTCresolved

   After our maintenance window today, we experienced issues with our download endpoint due to an underlying infrastructure problem. The team has resolved the issue. We apologize for any inconvenience caused.

1. 22 de mayo de 2025 a las 18:22 UTCinvestigating

   We have an isolated incident with our habitat database and we are investigating the issue. We will update when we are back online. Please check our Slack channel for updates. https://chefcommunity.slack.com/archives/CAW6DQBV2

2. 23 de mayo de 2025 a las 3:44 UTCresolved

   Issue is resolved, all Habitat service is functional now.

1. 12 de abril de 2023 a las 18:24 UTCresolved

   There was an incident with Hosted Chef today morning at 6:00AM UTC, the Hosted Chef application (manage.chef.io) was down for 15 mins. We identified the root cause and fixed the issue immediately. The systems are now healthy and up and running.

1. 21 de marzo de 2022 a las 14:33 UTCinvestigating

   We have identified that sign in for supermarket is not working. We are currently investigating the issue and we will keep you posted

2. 21 de marzo de 2022 a las 18:15 UTCresolved

   We have identified and fixed the issue, sign in is working as expected now. We will continue to monitor the system.

1. 22 de diciembre de 2021 a las 13:39 UTCinvestigating

   We are seeing increased Error rates in Hosted Chef , this seems to be because of an on going AWS network issue in us-east-1 region. Our Engineers are working on this and we will keep you posted.

2. 22 de diciembre de 2021 a las 15:27 UTCidentified

   We have identified our internal Search Service to be the problem and this is because of on-going AWS us-east-1 incident. Our Engineers are working to restore the service with normal performance.

3. 22 de diciembre de 2021 a las 23:06 UTCmonitoring

   The issue is fixed and both Hosted Chef Web console and Hosted Chef API are performing normally now. We will continue to monitor for a while.

4. 22 de diciembre de 2021 a las 23:18 UTCresolved

   This Incident is resolved and services are back to normal. Thanks for your patience.

1. 31 de agosto de 2021 a las 19:00 UTCidentified

   We are experiencing network performance degradation due to a vendor.

2. 31 de agosto de 2021 a las 21:36 UTCmonitoring

   We have implemented a workaround which should alleviate timeouts and error rates. We are continuing to monitor the upstream vendor outage.

3. 31 de agosto de 2021 a las 21:46 UTCmonitoring

   Error rates have improved for package distribution infrastructure. We will continue to monitor the upstream outage.

4. 31 de agosto de 2021 a las 23:36 UTCresolved

   Vendor has resolved their incident.

1. 23 de junio de 2021 a las 19:58 UTCinvestigating

   We are facing issues with our Package Distribution Infrastructure. We are Working on identifying the issue and a resolution.

2. 23 de junio de 2021 a las 20:26 UTCresolved

   This incident has been resolved.

1. 21 de abril de 2021 a las 17:57 UTCidentified

   We are facing increased 5xx Error rate on Hosted Chef. We have identified the problem and are working to resolve the issue. We will keep you updated.

2. 21 de abril de 2021 a las 20:14 UTCidentified

   We have not been able to fix the issue yet and are continuing our work to resolve the issue. Thanks for being patient.

3. 21 de abril de 2021 a las 22:20 UTCresolved

   We have fixed the issue and Error rate is close to 0. We will continue to monitor for a while. Thank you for your patience.

1. 11 de marzo de 2021 a las 6:09 UTCinvestigating

   We are currently investigating increased error rate in Hosted Chef. We will keep you posted.

2. 11 de marzo de 2021 a las 7:32 UTCresolved

   The issue has been resolved. We were facing error with our indexing cluster and that lead to increased 5xx for the API calls.

1. 2 de julio de 2020 a las 12:22 UTCinvestigating

   We are investigating an issue with Hosted Chef - Manage UI functionality. Please note this does not affect the Hosted Chef API and Knife functionality is still available.

2. 2 de julio de 2020 a las 15:46 UTCresolved

   We have deployed a previous release of Manage to Hosted Chef to fix the UI bug until we can fix it in the latest version of manage.

1. 16 de abril de 2020 a las 23:06 UTCinvestigating

   After upgrading PostgreSQL we are seeing database connections and CPU spikes. We're resizing the database to get more system resources and will provide additional updates as we have them.

2. 17 de abril de 2020 a las 0:00 UTCinvestigating

   We're investigating an unexpected elevation in fetches by the authz service from the database.

3. 17 de abril de 2020 a las 1:58 UTCinvestigating

   We're isolating the issue with authz service's database queries that is taking an abnormally long time to complete.

4. 17 de abril de 2020 a las 2:13 UTCinvestigating

   We've implemented a short term workaround to restore service. We're monitoring the service.

5. 17 de abril de 2020 a las 2:24 UTCinvestigating

   Traffic patterns and service have normalized to regular levels observed prior to the maintenance window. We will conduct an incident analysis and write up a blog post for this next week. Thank you for your patience and I'm sorry that this impacted your workflows.

6. 17 de abril de 2020 a las 2:37 UTCresolved

   This incident has been resolved.

1. 6 de febrero de 2020 a las 15:36 UTCinvestigating

   We are investigating increased error rates and timeouts with supermarket.chef.io

2. 6 de febrero de 2020 a las 17:56 UTCinvestigating

   We're investigating what is causing the load balancer to remove hosts sporadically.

3. 6 de febrero de 2020 a las 21:26 UTCinvestigating

   The load balancers removing hosts sporadically was a symptom. We're continuing to investigate what appears to be regularly occuring spikes in cache gets at the :00 and :30 minute marks each hour.

4. 6 de febrero de 2020 a las 22:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 6 de febrero de 2020 a las 23:21 UTCresolved

   This incident has been resolved.

1. 10 de enero de 2020 a las 1:12 UTCinvestigating

   We are investigating increased error rates for Hosted Chef services

2. 10 de enero de 2020 a las 1:16 UTCmonitoring

   Backend services have stabilized, engineers are monitoring

3. 10 de enero de 2020 a las 2:53 UTCresolved

   This incident has been resolved.

1. 10 de diciembre de 2019 a las 17:01 UTCinvestigating

   We are investigating problems in the Hosted Chef backend. Unfortunately, we expect chef-client communications to be severely impacted at this time. We will post further info regularly, as we find it.

2. 10 de diciembre de 2019 a las 17:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 de diciembre de 2019 a las 17:28 UTCresolved

   This incident has been resolved.

1. 11 de octubre de 2019 a las 16:16 UTCresolved

   https://omnitruck.chef.io/install.sh serves up bootstrap scripts for use by unattended installs like autoscaling and `knife bootstrap ...` initiated bootstraps. We have become aware of an omnitruck.chef.io issue affecting downloads of the bootstrap install script from opscode.com/chef/install.sh as well. Please upgrade if running older chef-client/knife code that would point at opscode.com We expect the issue to have been cleared at 2019-10-11 8am Pacific US