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    Historial de interrupciones de Cloudapp

    50 incidentes de Cloudapp registrados desde junio de 2017, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Increased error rates with workflow automations

    Comenzó 20 de octubre de 2025 a las 16:16 UTC · 8h 39m

    Pending
    Componentes afectados
    Website
    1. 20 de octubre de 2025 a las 16:16 UTCinvestigating

      We're experiencing an elevated level of issues caused by our upstream workflow provider. Many supported integrations are affected by this outage. Some webhooks and app events may not be sending data while the outage persists. We do not expect any data loss.

    2. 20 de octubre de 2025 a las 16:17 UTCmonitoring

      Issue was identified as coming from an upstream cloud service (AWS). We are monitoring the situation.

    3. 20 de octubre de 2025 a las 19:02 UTCmonitoring

      We are currently experiencing an issue with thumbnail loading, which appears to be related to an ongoing AWS incident. Our team is actively monitoring the situation and will provide updates as they become available.

    4. 21 de octubre de 2025 a las 0:55 UTCresolved

      This incident has been resolved.

    Marketing Websites (Zight & GetCloudApp.com) Unavailable

    Comenzó 2 de mayo de 2023 a las 20:15 UTC · 3h 57m

    OutageIncidente crítico
    Componentes afectados
    WebsiteViewerAPI
    1. 2 de mayo de 2023 a las 21:03 UTCmonitoring

      An upstream provider to Zight is having a regional outage that is affecting our www.zight.com & www.getcloudapp.com domains. The issue is known to the upstream provider, and they are working towards a fix. As a Zight (formerly CloudApp) user, your access to our core product, core API, and dashboard should not be interrupted and this only affects our marketing pages. You can continue to access the core product at https://share.getcloudapp.com/dashboard

    2. 3 de mayo de 2023 a las 1:12 UTCresolved

      Resolved and now experiencing peak performance

    Degraded performance

    Comenzó 24 de abril de 2023 a las 15:00 UTC · 0m

    IssuesIncidente menor
    1. 24 de abril de 2023 a las 16:49 UTCresolved

      This incident has been resolved.

    Degraded performance

    Comenzó 8 de noviembre de 2022 a las 15:00 UTC · 1h 28m

    IssuesIncidente menor
    Componentes afectados
    ViewerAPI
    1. 8 de noviembre de 2022 a las 16:22 UTCmonitoring

      We have an ongoing incident on the 3rd party system. We are monitoring the situation.

    2. 8 de noviembre de 2022 a las 16:28 UTCresolved

      This incident has been resolved.

    cl.ly domain interruption

    Comenzó 17 de mayo de 2022 a las 14:17 UTC · 0m

    IssuesIncidente menor
    Componentes afectados
    Viewer
    1. 17 de mayo de 2022 a las 14:17 UTCresolved

      The SSL certificate for the domain cl.ly had a successful but delayed renewal. The domain should now be fully accessible. This may have affected a small subset of customers.

    Custom domain misconfiguration

    Comenzó 26 de abril de 2022 a las 14:00 UTC · 0m

    Pending
    1. 26 de abril de 2022 a las 15:11 UTCresolved

      A misconfiguration set for custom domain accounts caused specific accounts to be inaccessible due to a gateway timeout

    API Degredation

    Comenzó 31 de marzo de 2022 a las 19:30 UTC · 0m

    Pending
    1. 11 de abril de 2022 a las 15:34 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    API Degredation

    Comenzó 1 de marzo de 2022 a las 8:00 UTC · 30d 23h

    Pending
    1. 11 de abril de 2022 a las 15:39 UTCresolved

      The incident was caused by an increase in traffic due to one of our customers performed a high load security scan. Users were unable to upload captures or view recorded screencasts. Some users were unable to view content on the web.

    There may be residual issues with CloudApp after our infrastructure provider, AWS, has had issues today.

    Comenzó 7 de diciembre de 2021 a las 18:18 UTC · 9h 30m

    Pending
    Componentes afectados
    WebsiteViewerAPI
    1. 7 de diciembre de 2021 a las 18:18 UTCmonitoring

      We are monitoring the platform.

    2. 8 de diciembre de 2021 a las 3:48 UTCresolved

      This incident has been resolved.

    Our hosting provider, AWS, is currently down/unavailable

    Comenzó 7 de diciembre de 2021 a las 16:10 UTC · 2h 7m

    OutageIncidente crítico
    Componentes afectados
    WebsiteViewerAPI
    1. 7 de diciembre de 2021 a las 16:10 UTCmonitoring

      We are monitoring the situation and expect that it will be available and resolved again very quickly.

    2. 7 de diciembre de 2021 a las 16:10 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 7 de diciembre de 2021 a las 18:17 UTCresolved

      This incident has been resolved and AWS infrastructure is now back & operational.

    We are experiencing elevated error rates

    Comenzó 9 de agosto de 2021 a las 15:17 UTC · 2h 38m

    Pending
    Componentes afectados
    WebsiteViewerAPI
    1. 9 de agosto de 2021 a las 15:17 UTCidentified

      We are currently investigating the issue

    2. 9 de agosto de 2021 a las 17:55 UTCresolved

      This incident has been resolved.

    Slow loading in viewer and website

    Comenzó 20 de abril de 2021 a las 15:23 UTC · 54m

    OutageIncidente mayor
    Componentes afectados
    WebsiteViewer
    1. 20 de abril de 2021 a las 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20 de abril de 2021 a las 16:16 UTCresolved

      This incident has been resolved.

    Experiencing downtime

    Comenzó 22 de febrero de 2021 a las 18:58 UTC · 6m

    OutageIncidente crítico
    Componentes afectados
    API
    1. 22 de febrero de 2021 a las 18:58 UTCinvestigating

      We are currently investigating this issue.

    2. 22 de febrero de 2021 a las 19:05 UTCresolved

      This incident has been resolved.

    Viewer outage

    Comenzó 19 de febrero de 2021 a las 16:55 UTC · 30m

    Pending
    Componentes afectados
    Viewer
    1. 19 de febrero de 2021 a las 16:55 UTCinvestigating

      We are currently investigating this issue.

    2. 19 de febrero de 2021 a las 17:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 de febrero de 2021 a las 17:25 UTCresolved

      This incident has been resolved.

    Upload performance issue.

    Comenzó 6 de enero de 2021 a las 17:40 UTC · 4h 30m

    OutageIncidente mayor
    Componentes afectados
    API
    1. 6 de enero de 2021 a las 17:40 UTCinvestigating

      We are currently investigating this issue.

    2. 6 de enero de 2021 a las 22:09 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6 de enero de 2021 a las 22:09 UTCresolved

      This incident has been resolved.

    Google Authentication Down

    Comenzó 15 de julio de 2020 a las 19:03 UTC · 1h 21m

    OutageIncidente mayor
    Componentes afectados
    Website
    1. 15 de julio de 2020 a las 19:03 UTCinvestigating

      We are currently investigating an issue with Google authetication. It is partially affecting users and redirecting them to a error page.

    2. 15 de julio de 2020 a las 20:24 UTCresolved

      We diagnosed and pulled back an update to the website and now it's working!

    Web Viewer & Upload

    Comenzó 12 de junio de 2020 a las 16:50 UTC · 34m

    OutageIncidente mayor
    Componentes afectados
    Viewer
    1. 12 de junio de 2020 a las 16:50 UTCinvestigating

      We are experiencing some temporary issues with upload and web viewer.

    2. 12 de junio de 2020 a las 16:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 de junio de 2020 a las 17:14 UTCmonitoring

      The situation was caused by an acting out deploy. We've taken back that deploy and monitoring the situation.

    4. 12 de junio de 2020 a las 17:24 UTCresolved

      We have seen that viewer & upload are fully operational now.

    Google Sign-in

    Comenzó 19 de mayo de 2020 a las 18:39 UTC · 48m

    OutageIncidente mayor
    Componentes afectados
    Website
    1. 19 de mayo de 2020 a las 18:39 UTCinvestigating

      We are currently investigating an issue with Google sign-in. Currently, it is not logging in and redirecting to the login page.

    2. 19 de mayo de 2020 a las 18:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 de mayo de 2020 a las 19:27 UTCresolved

      We've identified the issue, and sent a fix. :)

    Elevated API Errors

    Comenzó 27 de marzo de 2020 a las 16:00 UTC · 9m

    IssuesIncidente menor
    1. 27 de marzo de 2020 a las 16:00 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 27 de marzo de 2020 a las 16:10 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    Comenzó 24 de marzo de 2020 a las 15:59 UTC · 1m

    Pending
    Componentes afectados
    WebsiteViewerAPI
    1. 24 de marzo de 2020 a las 15:59 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 24 de marzo de 2020 a las 16:00 UTCresolved

      Resolved and now experiencing peak performance