Historial de interrupciones de Cloudinary

1. 13 de agosto de 2026 a las 17:04 UTCinvestigating

   Desde aproximadamente 12:30 UTC, algunos usuarios pueden experimentar problemas en los que los activos no aparecen al navegar carpetas en la Biblioteca de Medios. Los activos afectados siguen estando disponibles y pueden ser accesibles mediante la búsqueda. Nuestro equipo está investigando el problema y trabajando para restaurar la visibilidad normal de la carpeta. Proporcionaremos otra actualización tan pronto como esté disponible más información.

2. 13 de agosto de 2026 a las 19:10 UTCidentified

   Hemos identificado la causa raíz de la cuestión que afecta la visibilidad de los activos en la Biblioteca de Medios. Nuestro equipo de ingeniería está trabajando activamente en una resolución. La entrega de activos no está afectada. Proporcionaremos otra actualización tan pronto como esté disponible más información.

3. 13 de agosto de 2026 a las 20:11 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. 14 de agosto de 2026 a las 17:45 UTCresolved

   This incident has been resolved.

Traducido automáticamente desde la actualización oficial del incidente.

1. 29 de julio de 2026 a las 13:35 UTCinvestigating

   Desde aproximadamente 13:50 UTC, los usuarios no han podido instalar add-ons. Los intentos de instalación están fallando y pueden mostrar un mensaje “Instalación fallida”. Nuestro equipo está investigando el problema y trabajando para restaurar la funcionalidad de instalación. Proporcionaremos otra actualización tan pronto como esté disponible más información.

2. 29 de julio de 2026 a las 14:00 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. 29 de julio de 2026 a las 14:58 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 20 de julio de 2026 a las 23:09 UTCinvestigating

   Estamos investigando un problema que afecta las conexiones con el Cloudinary MCP Connector. Los usuarios pueden recibir un error de 502 Bad Gateway.

2. 21 de julio de 2026 a las 8:33 UTCmonitoring

   Se ha emitido una solución para abordar las fallas de conexión con nuestro conector MCP, y estamos monitoreando activamente para garantizar la estabilidad en curso.

3. 21 de julio de 2026 a las 11:25 UTCresolved

   El problema reciente que impacta al conector Cloudinary MCP ha sido resuelto con éxito. Podemos confirmar que todos los servicios están ahora de vuelta a la operación normal.

Traducido automáticamente desde la actualización oficial del incidente.

1. 14 de julio de 2026 a las 10:17 UTCresolved

   Debido a un cambio en los parámetros de seguridad, algunos clientes están experimentando fallos al intentar ingresar a Cloudinary a través del plugin Cloudinary Figma (https://www.figma.com/community/plugin/1451492041396730459/cloudinary)

Traducido automáticamente desde la actualización oficial del incidente.

1. 12 de julio de 2026 a las 10:20 UTCmonitoring

   An issue affecting requests that included the g_auto transformation resulted in elevated error rates beginning at approximately 09:00 UTC on Sunday, July 12. The issue has been resolved, and we are continuing to monitor.

2. 12 de julio de 2026 a las 12:44 UTCresolved

   The incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly.

1. 16 de junio de 2026 a las 15:19 UTCinvestigating

   We are currently experiencing delays in MediaFlows execution. Some flows may not run immediately after being triggered. Our team is actively investigating the issue. We expect all affected flow runs to be processed, though with delays. We will provide further updates as more information becomes available.

2. 16 de junio de 2026 a las 17:45 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 de junio de 2026 a las 6:36 UTCresolved

   This incident has been resolved.

1. 7 de junio de 2026 a las 13:30 UTCinvestigating

   We are currently investigating an issue affecting recently added, deleted, or modified assets that may not appear up to date when viewed via the DAM. The issue began at approximately 1:17 PM UTC on June 7, 2026. Although asset views in the DAM may not be reflected accurately, any actions taken on assets are still being applied, and the API continues to function as usual. Please continue to follow this page for updates, and contact [email protected] if you need any assistance. Thank you!

2. 7 de junio de 2026 a las 13:54 UTCmonitoring

   The issue was identified, and a fix has been implemented.

3. 8 de junio de 2026 a las 6:31 UTCresolved

   The issue has been resolved, and all services are operating normally.

1. 24 de marzo de 2026 a las 16:51 UTCinvestigating

   We want to inform you that starting 16:23 UTC, we're investigating issues affecting our customers relating to displaying/creating API secrets in the Management Console. The usage of API credentials is functioning as intended. Our team is actively investigating the issue to identify the root cause and implement a resolution.

2. 24 de marzo de 2026 a las 18:18 UTCmonitoring

   We have rolled out a fix on recent issue on displaying/creating API secrets in the Management Console and currently monitoring our system. All services appear to functioning normally.

3. 24 de marzo de 2026 a las 19:35 UTCresolved

   We confirm that the update rolled out today has fixed the issue.

1. 19 de marzo de 2026 a las 16:48 UTCinvestigating

   We're currently investigating a reported issue when users are attempting to sign up. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. 19 de marzo de 2026 a las 17:13 UTCmonitoring

   A fix for this issue has been deployed, and we are currently monitoring the results.

3. 19 de marzo de 2026 a las 18:38 UTCresolved

   The recent sign-up issue has been resolved. All services are now operating normally.

1. 11 de marzo de 2026 a las 18:19 UTCinvestigating

   We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

2. 11 de marzo de 2026 a las 20:36 UTCmonitoring

   We have resolved the issues and are monitoring.

3. 12 de marzo de 2026 a las 9:23 UTCresolved

   The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.

1. 26 de febrero de 2026 a las 12:50 UTCidentified

   We want to inform you that we have identified an issue affecting Saved Searches when using Structured Metadata fields that contain spaces in their name (for example, “production type”). As a result, some saved searches may not behave as expected. We are currently performing final testing and deploying a fix.

2. 26 de febrero de 2026 a las 16:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26 de febrero de 2026 a las 18:22 UTCresolved

   This incident has been resolved.

1. 10 de febrero de 2026 a las 15:44 UTCinvestigating

   From 2:30 PM UTC, we are seeing degraded performance when accessing the Cloudinary console. We are currently investigating the issue.

2. 10 de febrero de 2026 a las 17:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11 de febrero de 2026 a las 7:04 UTCresolved

   The issue has been resolved, and system performance has returned to normal.

1. 10 de febrero de 2026 a las 8:21 UTCidentified

   Started around 04:30 UTC, search API functionality may be non-functional and newly uploaded assets may not be visible in the Media Library.

2. 10 de febrero de 2026 a las 12:02 UTCresolved

   This incident has been resolved.

1. 8 de enero de 2026 a las 15:47 UTCinvestigating

   Starting 2:45 PM UTC, we are seeing degraded performance when accessing the Media Library via the console and the widget. We are currently investigating the issue.

2. 8 de enero de 2026 a las 15:56 UTCmonitoring

   Our team identified the cause of the issue and reverted to a known working version. We expect the Media Library's functionality to be fully restored, and we are continually monitoring the status.

3. 8 de enero de 2026 a las 17:05 UTCresolved

   This incident has been resolved.

1. 4 de enero de 2026 a las 17:51 UTCinvestigating

   We’re currently experiencing an issue affecting a subset of PDF uploads and deliveries. Some PDF processing operations may fail under specific conditions such as q_auto.

2. 4 de enero de 2026 a las 19:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 de enero de 2026 a las 20:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 de enero de 2026 a las 7:52 UTCresolved

   A fix has been implemented and this issue has been resolved

1. 4 de enero de 2026 a las 8:06 UTCmonitoring

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

2. 4 de enero de 2026 a las 8:42 UTCresolved

   During the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved.

1. 21 de diciembre de 2025 a las 10:50 UTCmonitoring

   At approximately 9:20 AM until 10:20 AM UTC, some users may have experienced outages in the following areas: - Billing dashboard (whole billing submenu) - Plan Upgrade / Downgrade - Signing up for a paid plan Issues were acknowledged quickly, and the system has returned to normal. Cloudinary support is continuing to monitor. Please open a support ticket if you experience any issues or have any questions.

2. 21 de diciembre de 2025 a las 14:43 UTCresolved

   This incident has been resolved.

1. 15 de diciembre de 2025 a las 15:10 UTCidentified

   We are currently working to resolve a reported issue when using both Strict Transformations and the Auto-Upload feature. Until we resolve the issue, you may see "Transformation ... is not allowed" errors on requests that should trigger an auto upload from a remote URL or bucket. Until we resolve the issue, you can work around the issue by temporarily disabling Strict Transformations or using another method to allow the transformation to proceed such as signing the URL or adding an Strict Referral Domain: https://cloudinary.com/documentation/control_access_to_media#strict_transformations

2. 15 de diciembre de 2025 a las 16:51 UTCidentified

   We are working on deploying a fix for this issue; we'll provide a further update after the deployment is complete

3. 15 de diciembre de 2025 a las 17:42 UTCmonitoring

   A fix has been deployed and affected requests should now be working as expected. We'll resolve the incident after some further monitoring.

4. 15 de diciembre de 2025 a las 19:32 UTCresolved

   This incident has been resolved.

1. 10 de diciembre de 2025 a las 12:30 UTCidentified

   Following Yesterday's deployment, we have identified an error in the login flow via the Media Library Widget. Our development team is currently working on a fix.

2. 10 de diciembre de 2025 a las 12:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10 de diciembre de 2025 a las 13:18 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 10 de diciembre de 2025 a las 13:18 UTCresolved

   This incident has been resolved.

1. 5 de diciembre de 2025 a las 9:16 UTCinvestigating

   We are currently investigating an incident where Cloudinary's support site is not accessible. Affected users may be unable to view existing tickets or submit new requests through the portal. Our support portal is powered by a third-party vendor, and the outage does not affect any Cloudinary services. Existing tickets and data are not affected and remain safe.

2. 5 de diciembre de 2025 a las 9:24 UTCidentified

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

3. 5 de diciembre de 2025 a las 9:24 UTCmonitoring

   Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.

4. 5 de diciembre de 2025 a las 14:04 UTCresolved

   This incident has been resolved.