Historial de interrupciones de Clover

1. 21 de octubre de 2026 a las 1:54 UTCinvestigating

   Tenga en cuenta que Clover está experimentando un problema impactando los productos de comercio electrónico, incluyendo plugins de carrito de compras, pedidos en línea, terminal virtual y aplicaciones de comercio electrónico de terceros. El equipo de Clover Engineering está trabajando actualmente para resolver este problema. Apreciamos su paciencia.

2. 21 de octubre de 2026 a las 3:38 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. 21 de octubre de 2026 a las 4:40 UTCresolved

   La cuestión se ha resuelto y todos los sistemas de Clover funcionan como se espera. Si necesita más asistencia, comuníquese con Clover al 1-877-273-8191. Gracias de nuevo por su paciencia mientras trabajamos a través de este tema.

Traducido automáticamente desde la actualización oficial del incidente.

1. 8 de octubre de 2026 a las 20:05 UTCinvestigating

   Actualmente estamos investigando un problema que afecta a nuestras aplicaciones de compromiso de clientes. Los comerciantes y clientes afectados pueden notar que las características de la aplicación, incluyendo recompensas, promociones y retroalimentación, están desaparecidos de los paneles de dispositivo. Además, las redenciones de recompensa para las cuentas prepagadas y postpagadas de la bomba de velocidad se interrumpen actualmente. Nuestro equipo de ingeniería está trabajando activamente para identificar la causa raíz y restaurar la funcionalidad completa. Nos disculpamos por cualquier inconveniente y proporcionaremos otra actualización tan pronto como se disponga de más información.

2. 8 de octubre de 2026 a las 21:15 UTCinvestigating

   Nuestros equipos de ingeniería continúan investigando activamente la cuestión que afecta a las aplicaciones de compromiso de los clientes (incluyendo recompensas, promociones y retroalimentación), así como las redencións de recompensas prepagadas y postpagadas. Estamos aislando activamente la causa raíz y trabajando hacia una resolución. Nos disculpamos por cualquier inconveniente y proporcionaremos otra actualización tan pronto como se disponga de más información.

3. 8 de octubre de 2026 a las 21:26 UTCresolved

   La cuestión se ha resuelto y todos los sistemas de Clover funcionan como se espera. Si necesita más asistencia, comuníquese con Clover al 1-877-273-8191. Gracias de nuevo por su paciencia mientras trabajamos a través de este tema.

Traducido automáticamente desde la actualización oficial del incidente.

1. 22 de septiembre de 2026 a las 18:01 UTCinvestigating

   Actualmente estamos investigando un problema en el que un pequeño subconjunto de comerciantes que utilizan el navegador Safari no pueden iniciar sesión en el Web Dashboard o crear nuevas cuentas. Nuestro equipo de ingeniería está trabajando activamente en una solución para resolver este error. Mientras tanto, los usuarios afectados pueden evitar este problema iniciando sesión o registrando usando un navegador web alternativo, como Google Chrome, Mozilla Firefox o Microsoft Edge. Apreciamos su paciencia y compartiremos otra actualización tan pronto como se disponga de más información.

2. 22 de septiembre de 2026 a las 18:29 UTCresolved

   La cuestión se ha resuelto y todos los sistemas de Clover funcionan como se espera. Si necesita más asistencia, comuníquese con Clover al 1-877-273-8191. Gracias de nuevo por su paciencia mientras trabajamos a través de este tema.

Traducido automáticamente desde la actualización oficial del incidente.

1. 16 de septiembre de 2026 a las 12:31 UTCinvestigating

   Los comerciantes de Clover pueden experimentar problemas con la funcionalidad de Cloud Pay Display y los paneles web Merchant. Nuestros ingenieros están trabajando activamente en identificar la causa raíz. Agradecemos enormemente su paciencia mientras trabajamos para resolver este problema, y proporcionaremos una actualización una vez que tengamos un tiempo estimado para la resolución. Gracias por su comprensión.

2. 16 de septiembre de 2026 a las 13:17 UTCinvestigating

   Los comerciantes de Clover pueden experimentar problemas con Web Dashboard login y sincronización entre dispositivos, Cloud Pay Display Payments, Refunds and Voids. Nuestros ingenieros están trabajando activamente para solucionar el problema. Agradecemos enormemente su paciencia mientras trabajamos para resolver este problema, y proporcionaremos una actualización una vez que tengamos un tiempo estimado para la resolución. Gracias por su comprensión.

3. 16 de septiembre de 2026 a las 14:57 UTCidentified

   Hemos identificado la cuestión. Estamos trabajando activamente para remediar esta cuestión. Apreciamos la paciencia.

4. 16 de septiembre de 2026 a las 15:50 UTCresolved

   Los servicios afectados se están recuperando activamente; seguiremos monitoreando hasta que se restablezca la salud total. Si necesita más asistencia, póngase en contacto con Clover Support. Gracias de nuevo por su paciencia mientras trabajamos a través de este tema.

Traducido automáticamente desde la actualización oficial del incidente.

1. 30 de agosto de 2026 a las 6:17 UTCinvestigating

   Estamos investigando un problema que afecta el procesamiento de pagos para algunos comerciantes. Nuestros equipos de ingeniería están trabajando activamente en una solución. Ofrecemos actualizaciones aquí tan pronto como esté disponible más información. Gracias por su paciencia.

2. 30 de agosto de 2026 a las 7:44 UTCresolved

   La cuestión se ha resuelto y todos los sistemas de Clover funcionan como se espera. Si necesita más asistencia, comuníquese con Clover al 1-877-273-8191. Gracias de nuevo por su paciencia mientras trabajamos a través de este tema.

Traducido automáticamente desde la actualización oficial del incidente.

1. 25 de agosto de 2026 a las 13:16 UTCinvestigating

   Los comerciantes de Clover pueden experimentar problemas con la funcionalidad de Cloud Pay Display en dispositivos conectados de terceros, así como un rendimiento degradado en dispositivos de acogida, pantallas Cloud Pay y paneles Merchant. Nuestros ingenieros están trabajando activamente en identificar la causa raíz. Agradecemos enormemente su paciencia mientras trabajamos para resolver este problema, y proporcionaremos una actualización una vez que tengamos un tiempo estimado para la resolución. Gracias por su comprensión.

2. 25 de agosto de 2026 a las 14:26 UTCresolved

   La cuestión se ha resuelto y todos los sistemas de Clover funcionan como se espera. Si necesita más asistencia, comuníquese con Clover al 1-877-273-8191. Gracias de nuevo por su paciencia mientras trabajamos a través de este tema.

Traducido automáticamente desde la actualización oficial del incidente.

1. 8 de julio de 2026 a las 14:46 UTCinvestigating

   We are currently experiencing a technical issue affecting our REST API for integrators operating in Latin America. As a result, Cloud Pay transactions processing via the REST API are temporarily unavailable. Our engineering team is actively investigating the root cause to restore full service as quickly as possible. If your integration relies on our REST API for payment routing or creation, you may receive connection timeouts or error responses during this window. Impact: REST API Transaction Processing (LATAM only)

2. 8 de julio de 2026 a las 17:14 UTCresolved

   We have successfully resolved the issue affecting transaction processing via the REST API for the LATAM region. All services are fully operational. Thank you for your patience while our teams worked to restore service.

1. 7 de julio de 2026 a las 22:14 UTCidentified

   Some Clover merchants in Australia using Telstra may have issues accessing the Wireless Manager app with SIM/cellular data. As a workaround, we suggest switching to Wi-Fi or a hardwired Ethernet connection for internet connectivity. If this isn't possible, we recommend processing offline.

2. 7 de julio de 2026 a las 23:17 UTCidentified

   Telstra is continuing to work on restoring cellular services in Australia. Some Clover merchants using Telstra SIMs may still face issues opening the Wireless Manager app. If you are affected, please switch your device to Wi-Fi or Ethernet. If you cannot switch connections, we recommend processing payments offline until Telstra resolves the disruption.

3. 8 de julio de 2026 a las 0:19 UTCidentified

   There are no new changes to report at this time. Telstra is still working to restore full cellular service for affected merchants in Australia. We are continuing to monitor the situation closely and will provide another update in an hour, or sooner if new information becomes available. Reminder: If you are experiencing issues with the Wireless Manager app, please switch your Clover device to Wi-Fi or Ethernet, or use offline processing.

4. 8 de julio de 2026 a las 1:01 UTCmonitoring

   We are seeing initial signs of recovery. Telstra has begun restoring cellular services across Australia, and connectivity is starting to stabilize for some Clover merchants. We are monitoring the situation closely to ensure full stability across all devices. If you are still experiencing issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is fully complete.

5. 8 de julio de 2026 a las 2:14 UTCmonitoring

   Telstra has communicated that network services are now 90% restored across Australia. While we are seeing these strong signs of recovery and connectivity is stabilizing for most Clover merchants, we are continuing to monitor the situation closely to ensure full stability across all devices. If you are still experiencing connectivity issues with the Wireless Manager app, please continue to use Wi-Fi, Ethernet, or offline processing until the restoration is 100% complete.

6. 8 de julio de 2026 a las 5:42 UTCresolved

   Telstra has fully restored their network services, resolving the nationwide cellular outage. The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact support. Thank you again for your patience through this issue.

1. 8 de mayo de 2026 a las 19:09 UTCinvestigating

   We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.

2. 8 de mayo de 2026 a las 19:23 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 29 de abril de 2026 a las 3:33 UTCinvestigating

   We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

2. 29 de abril de 2026 a las 4:18 UTCidentified

   We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.

3. 29 de abril de 2026 a las 4:38 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. Thank you again for your patience while we worked through this issue.

1. 22 de abril de 2026 a las 21:24 UTCidentified

   We are currently experiencing technical issues with our phone systems, which may result in longer wait times for Clover Support. Our engineering teams are working to restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience.

2. 22 de abril de 2026 a las 22:32 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 22 de noviembre de 2025 a las 16:32 UTCinvestigating

   The issue affecting Clover systems has been resolved. However, please note the following impact on funding: - Affected Batches: Late closeouts from Friday, November 21. - New Deposit Date: Funds will be available on Monday, November 24 (instead of Saturday). - Action Required: None. Please do not worry if you do not see Friday's funds yet; they are in the queue for Monday. If you have questions outside of this specific delay, you may contact Clover Support at 1-877-273-8191.

2. 24 de noviembre de 2025 a las 21:47 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 21 de noviembre de 2025 a las 20:10 UTCinvestigating

   Clover is experiencing an issue impacting post-payment activities (including voids, refunds, tips, and adjustments), and some payment transactions may not be successful and need to be re-tried. Lastly, if you are connected to Clover via Cloud Pay display, you are also likely not able to connect to us at this time. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.

2. 21 de noviembre de 2025 a las 21:28 UTCinvestigating

   We continue to investigate the issue and appreciate your patience. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. Our engineering team is actively working to resolve the issue, and we'll provide further updates as soon as possible. We apologize for the inconvenience and appreciate your patience as we restore services

3. 21 de noviembre de 2025 a las 23:31 UTCinvestigating

   We are continuing to investigate this issue.

4. 21 de noviembre de 2025 a las 23:56 UTCinvestigating

   We continue to investigate the issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with payments and post-payment activities, including purchases, refunds, voids, tips, and adjustments, as well as access to the Merchant Dashboard. We'll provide further updates as soon as they are available. We apologize for the inconvenience and appreciate your patience as we restore services

5. 22 de noviembre de 2025 a las 0:46 UTCinvestigating

   We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, but Cloud Pay display connectivity is still impacted. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

6. 22 de noviembre de 2025 a las 2:26 UTCidentified

   We continue to investigate this issue and appreciate your patience as Clover engineers work to resolve the issue. You may be experiencing issues with some payment and post-payment activities, including purchases, order syncing, refunds, voids, tips, and adjustments, as well as access to our Merchant Dashboard. Payments can be retried if needed. Our main APIs are healthy, and Cloud Pay display connectivity has been fully restored. We'll provide further updates as soon as they are available. We apologize for the ongoing inconvenience and appreciate your patience as we restore services

7. 22 de noviembre de 2025 a las 3:12 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 6 de noviembre de 2025 a las 6:07 UTCinvestigating

   We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes

2. 6 de noviembre de 2025 a las 6:32 UTCinvestigating

   Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

3. 6 de noviembre de 2025 a las 7:16 UTCidentified

   We have identified the issue. We are actively working to remediate this issue and will send another update shortly.

4. 6 de noviembre de 2025 a las 8:03 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 20 de octubre de 2025 a las 14:58 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

2. 20 de octubre de 2025 a las 16:15 UTCidentified

   Clover merchants might continue to experience issues with Twilio's SMS/texting service. As a result, merchants who have enabled multi-factor authentication may have difficulty accessing their Clover dashboard, receiving texts, and delivering text promotions. We are working with Twilio and will share an update soon. Thank you for your patience.

3. 20 de octubre de 2025 a las 18:23 UTCidentified

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

4. 20 de octubre de 2025 a las 21:19 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 20 de octubre de 2025 a las 10:53 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.

2. 20 de octubre de 2025 a las 12:00 UTCinvestigating

   We continue investigating this issue and appreciate your patience.

3. 20 de octubre de 2025 a las 12:29 UTCidentified

   We continue investigating this issue and appreciate your patience.

4. 20 de octubre de 2025 a las 12:36 UTCinvestigating

   Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. We are continuing to investigate this issue.

5. 20 de octubre de 2025 a las 13:27 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

1. 13 de octubre de 2025 a las 15:48 UTCinvestigating

   We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.

2. 13 de octubre de 2025 a las 17:12 UTCresolved

   The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

1. 27 de septiembre de 2025 a las 15:13 UTCinvestigating

   Clover merchants may be experiencing intermittent service disruptions. Transactions and orders are not syncing across multiple devices. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2. 27 de septiembre de 2025 a las 16:56 UTCinvestigating

   Our teams are continuing to actively investigate the service disruption that is preventing transactions and orders from syncing correctly across multiple devices. Restoring full functionality remains our top priority. We will provide another update if new information becomes available. We apologize for any inconvenience this may cause.

3. 27 de septiembre de 2025 a las 19:14 UTCidentified

   The service is currently experiencing a partial recovery from the disruption. Some merchants may now see that transaction and order syncing is beginning to function again. Our teams are actively working toward a full resolution to restore complete service for all users. We apologize for the inconvenience.

4. 27 de septiembre de 2025 a las 20:10 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

1. 24 de septiembre de 2025 a las 4:20 UTCinvestigating

   Clover merchants might be experiencing issues with dashboards. The payment processing is working fine. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.

2. 24 de septiembre de 2025 a las 4:46 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue

1. 18 de septiembre de 2025 a las 8:19 UTCinvestigating

   Clover merchants may be experiencing service disruptions. Merchants may be unable to log onto their terminals to complete authorizations. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.

2. 18 de septiembre de 2025 a las 9:49 UTCidentified

   The Clover Engineering Team has identified the issue and is actively working to resolve it.

3. 18 de septiembre de 2025 a las 12:04 UTCidentified

   We're currently aware of an issue affecting Clover merchants who are unable to access the Launcher to take payments. Our teams are actively investigating and working to resolve this as quickly as possible. We apologize for the inconvenience and appreciate your patience.

4. 18 de septiembre de 2025 a las 12:40 UTCresolved

   We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.