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    Historial de interrupciones de Cradlepoint

    54 incidentes de Cradlepoint registrados desde septiembre de 2020, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    ANA no estará disponible betwwn 5 30 AM PST a 9 AM PST

    Comenzó 23 de septiembre de 2026 a las 10:58 UTC · En curso

    Pending
    Componentes afectados
    Visibility, Analytics, and Insights
    1. 23 de septiembre de 2026 a las 10:58 UTCinvestigating

      ANA bajará entre 5 30 AM PST a 9 AM PST para un mantenimiento regular

    2. 23 de septiembre de 2026 a las 15:24 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    Traducido automáticamente desde la actualización oficial del incidente.

    NetCloud Manager Performance Degradation

    Comenzó 22 de septiembre de 2026 a las 21:46 UTC · 9h 12m

    IssuesIncidente menor
    Componentes afectados
    Visibility, Analytics, and InsightsEndpoint Management
    1. 22 de septiembre de 2026 a las 21:46 UTCinvestigating

      NetCloud Manager está experimentando actualmente la degradación del rendimiento con la gestión de puntos finales, incluyendo el estado en línea/offline, gestión de configuración, y métrica visibilidad y paneles en NetCloud Manager. Nuestro equipo de ingeniería está investigando el tema y esperamos que se resuelva rápidamente.

    2. 23 de septiembre de 2026 a las 1:02 UTCinvestigating

      Actualmente estamos investigando esta cuestión.

    3. 23 de septiembre de 2026 a las 2:26 UTCinvestigating

      Seguimos investigando esta cuestión.

    4. 23 de septiembre de 2026 a las 3:39 UTCidentified

      Se ha determinado la cuestión y se está aplicando una solución.

    5. 23 de septiembre de 2026 a las 4:35 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    6. 23 de septiembre de 2026 a las 6:58 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    NetCloud Manager actualmente no está disponible

    Comenzó 15 de septiembre de 2026 a las 19:43 UTC · 4h 52m

    OutageIncidente mayor
    Componentes afectados
    Endpoint Management
    1. 15 de septiembre de 2026 a las 19:43 UTCinvestigating

      Estamos experimentando una salida inesperada para aplicaciones SDK. Nuestro equipo de ingeniería está investigando el tema y esperamos que se resuelva rápidamente.

    2. 15 de septiembre de 2026 a las 20:22 UTCidentified

      Se ha determinado la cuestión y se está aplicando una solución.

    3. 15 de septiembre de 2026 a las 21:06 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    4. 16 de septiembre de 2026 a las 0:35 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    NetCloud Manager Data Processing Delays

    Comenzó 21 de agosto de 2026 a las 20:58 UTC · 7h 27m

    IssuesIncidente menor
    Componentes afectados
    Visibility, Analytics, and Insights
    1. 21 de agosto de 2026 a las 20:58 UTCmonitoring

      NetCloud Manager data processing is running behind for Geoview (both via NCM UI and API) which is causing inaccuracies in the reported data. Se ha aplicado una solución y estamos monitoreando los resultados. No se han perdido datos y esperamos que el sistema sea atrapado en breve.

    2. 22 de agosto de 2026 a las 4:25 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    NetCloud Manager Actualmente no está disponible

    Comenzó 24 de julio de 2026 a las 11:28 UTC · 1h 20m

    Pending
    Componentes afectados
    Zero Trust Portal and AuthenticationAccount Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 24 de julio de 2026 a las 11:28 UTCinvestigating

      NetCloud Manager actualmente no está disponible intermitentemente. Estamos experimentando una inesperada red de outage debido a un outage con uno de nuestros proveedores de servicios de terceros. Nuestro equipo de ingeniería está investigando el tema.

    2. 24 de julio de 2026 a las 11:59 UTCinvestigating

      Seguimos investigando esta cuestión.

    3. 24 de julio de 2026 a las 12:35 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    4. 24 de julio de 2026 a las 12:48 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    NetCloud Manager Performance Degradation

    Comenzó 8 de julio de 2026 a las 22:49 UTC · 1h 42m

    Pending
    Componentes afectados
    Endpoint Management
    1. 8 de julio de 2026 a las 22:49 UTCinvestigating

      NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 8 de julio de 2026 a las 23:14 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 de julio de 2026 a las 23:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 de julio de 2026 a las 0:30 UTCresolved

      This incident has been resolved.

    NetCloud SASE Partial Outage

    Comenzó 16 de junio de 2026 a las 15:15 UTC · 22m

    OutageIncidente mayor
    Componentes afectados
    Phoenix POPAshburn POP
    1. 16 de junio de 2026 a las 15:15 UTCinvestigating

      The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.

    2. 16 de junio de 2026 a las 15:37 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Comenzó 27 de mayo de 2026 a las 19:40 UTC · 53m

    Pending
    Componentes afectados
    Endpoint Management
    1. 27 de mayo de 2026 a las 19:40 UTCidentified

      NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.

    2. 27 de mayo de 2026 a las 20:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 de mayo de 2026 a las 20:33 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Comenzó 26 de marzo de 2026 a las 21:06 UTC · 3h 54m

    Pending
    Componentes afectados
    Account Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint Management
    1. 26 de marzo de 2026 a las 21:06 UTCinvestigating

      NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

    2. 26 de marzo de 2026 a las 21:35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 de marzo de 2026 a las 22:04 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 26 de marzo de 2026 a las 23:56 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 27 de marzo de 2026 a las 0:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 27 de marzo de 2026 a las 1:00 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Comenzó 13 de marzo de 2026 a las 22:13 UTC · 32m

    Pending
    Componentes afectados
    Endpoint Management
    1. 13 de marzo de 2026 a las 22:13 UTCinvestigating

      NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 13 de marzo de 2026 a las 22:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13 de marzo de 2026 a las 22:45 UTCresolved

      This incident has been resolved.

    NetCloud SASE - Degraded Service — Infrastructure Provider Outage (US East Region/Ashburn)

    Comenzó 3 de marzo de 2026 a las 0:34 UTC · 2d 15h

    IssuesIncidente menor
    Componentes afectados
    Ashburn POP
    1. 3 de marzo de 2026 a las 0:34 UTCinvestigating

      Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

    2. 3 de marzo de 2026 a las 0:38 UTCinvestigating

      We are currently investigating this issue.

    3. 3 de marzo de 2026 a las 18:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 de marzo de 2026 a las 16:32 UTCresolved

      Oracle has confirmed that issue has been resolved.

    NetCloud Manager is currently unavailable

    Comenzó 2 de marzo de 2026 a las 1:46 UTC · 1h 37m

    Pending
    Componentes afectados
    Account Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 2 de marzo de 2026 a las 1:46 UTCinvestigating

      NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 2 de marzo de 2026 a las 2:30 UTCinvestigating

      We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.

    3. 2 de marzo de 2026 a las 3:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 de marzo de 2026 a las 3:23 UTCresolved

      This incident has been resolved.

    Access to Ericsson Enterprise Wireless University is Unavailable

    Comenzó 13 de febrero de 2026 a las 17:58 UTC · 4d 23h

    OutageIncidente mayor
    1. 13 de febrero de 2026 a las 17:58 UTCinvestigating

      Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.

    2. 13 de febrero de 2026 a las 19:37 UTCidentified

      We have identified the issue and are working with our third party provider to resolve as quickly as possible.

    3. 17 de febrero de 2026 a las 16:01 UTCidentified

      We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.

    4. 18 de febrero de 2026 a las 17:26 UTCresolved

      This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.

    NCC Client & NCX Configuration Push outage

    Comenzó 25 de enero de 2026 a las 22:08 UTC · 1d 6h

    IssuesIncidente menor
    Componentes afectados
    Zero Trust Portal and AuthenticationPolicy Management
    1. 25 de enero de 2026 a las 22:08 UTCinvestigating

      We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.

    2. 26 de enero de 2026 a las 1:55 UTCidentified

      The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.

    3. 26 de enero de 2026 a las 19:46 UTCinvestigating

      We are continuing to investigate this issue.

    4. 26 de enero de 2026 a las 19:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 27 de enero de 2026 a las 4:38 UTCresolved

      This incident has been resolved.

    NetCloud Manager is currently Experiencing Intermittent Issues

    Comenzó 18 de noviembre de 2025 a las 11:53 UTC · 5h 37m

    Pending
    Componentes afectados
    Zero Trust Portal and AuthenticationAccount Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 18 de noviembre de 2025 a las 11:53 UTCinvestigating

      NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 18 de noviembre de 2025 a las 11:59 UTCidentified

      The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.

    3. 18 de noviembre de 2025 a las 14:11 UTCidentified

      We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

    4. 18 de noviembre de 2025 a las 14:50 UTCmonitoring

      Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.

    5. 18 de noviembre de 2025 a las 16:09 UTCmonitoring

      We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.

    6. 18 de noviembre de 2025 a las 17:12 UTCmonitoring

      The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.

    7. 18 de noviembre de 2025 a las 17:30 UTCresolved

      The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.

    NetCloud Manager Performance Degradation

    Comenzó 2 de septiembre de 2025 a las 20:02 UTC · 2h 55m

    IssuesIncidente menor
    Componentes afectados
    Endpoint Management
    1. 2 de septiembre de 2025 a las 20:02 UTCinvestigating

      NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 2 de septiembre de 2025 a las 20:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 de septiembre de 2025 a las 21:40 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 2 de septiembre de 2025 a las 22:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 de septiembre de 2025 a las 22:57 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Comenzó 21 de agosto de 2025 a las 18:34 UTC · 6h 28m

    IssuesIncidente menor
    Componentes afectados
    Endpoint Management
    1. 21 de agosto de 2025 a las 18:34 UTCinvestigating

      NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 21 de agosto de 2025 a las 19:14 UTCinvestigating

      Our engineering team is continuing to work on addressing the issue

    3. 21 de agosto de 2025 a las 20:16 UTCidentified

      We have a fix for the issue in progress and are preparing to deploy the change.

    4. 21 de agosto de 2025 a las 22:35 UTCidentified

      We have a fix for the issue in progress and are continuing preparations to deploy the change.

    5. 22 de agosto de 2025 a las 0:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 22 de agosto de 2025 a las 1:02 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Comenzó 22 de marzo de 2025 a las 1:07 UTC · 51m

    IssuesIncidente menor
    Componentes afectados
    Subscription Management
    1. 22 de marzo de 2025 a las 1:07 UTCidentified

      NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.

    2. 22 de marzo de 2025 a las 1:51 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22 de marzo de 2025 a las 1:58 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Comenzó 4 de febrero de 2025 a las 21:37 UTC · 3h 12m

    Pending
    Componentes afectados
    Subscription Management
    1. 4 de febrero de 2025 a las 21:37 UTCinvestigating

      NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

    2. 4 de febrero de 2025 a las 22:12 UTCinvestigating

      We are continuing to investigate this issue. We apologize for any inconvenience.

    3. 4 de febrero de 2025 a las 23:10 UTCidentified

      We have identified the root cause and we are continuing to work on addressing the issue.

    4. 4 de febrero de 2025 a las 23:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 5 de febrero de 2025 a las 0:49 UTCresolved

      This incident has been resolved.

    NetCloud Manager Performance Degradation

    Comenzó 21 de enero de 2025 a las 18:32 UTC · 7h 7m

    IssuesIncidente menor
    Componentes afectados
    Zero Trust Portal and AuthenticationAccount Login / User Interface / APIVisibility, Analytics, and InsightsEndpoint ManagementSubscription ManagementPolicy Management
    1. 21 de enero de 2025 a las 18:32 UTCinvestigating

      NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

    2. 21 de enero de 2025 a las 18:49 UTCidentified

      The issue has been identified and we are working to address and restore service as soon as possible.

    3. 21 de enero de 2025 a las 19:15 UTCidentified

      We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.

    4. 21 de enero de 2025 a las 19:53 UTCidentified

      We continue to actively work on a fix for this issue to restore services as soon as possible.

    5. 21 de enero de 2025 a las 20:15 UTCmonitoring

      A fix has been applied and we are closely monitoring while the services are recovering.

    6. 21 de enero de 2025 a las 20:57 UTCmonitoring

      We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.

    7. 21 de enero de 2025 a las 21:35 UTCmonitoring

      We are continuing to closely monitor until all services fully recover.

    8. 21 de enero de 2025 a las 22:44 UTCmonitoring

      We are continuing to monitor for any further issues.

    9. 22 de enero de 2025 a las 1:39 UTCresolved

      This incident is resolved. We apologize for any inconvenience