Historial de interrupciones de Cradlepoint

1. 21 de agosto de 2026 a las 20:58 UTCmonitoring

   NetCloud Manager data processing is running behind for Geoview (both via NCM UI and API) which is causing inaccuracies in the reported data. Se ha aplicado una solución y estamos monitoreando los resultados. No se han perdido datos y esperamos que el sistema sea atrapado en breve.

2. 22 de agosto de 2026 a las 4:25 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 24 de julio de 2026 a las 11:28 UTCinvestigating

   NetCloud Manager actualmente no está disponible intermitentemente. Estamos experimentando una inesperada red de outage debido a un outage con uno de nuestros proveedores de servicios de terceros. Nuestro equipo de ingeniería está investigando el tema.

2. 24 de julio de 2026 a las 11:59 UTCinvestigating

   Seguimos investigando esta cuestión.

3. 24 de julio de 2026 a las 12:35 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. 24 de julio de 2026 a las 12:48 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 8 de julio de 2026 a las 22:49 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 8 de julio de 2026 a las 23:14 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8 de julio de 2026 a las 23:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9 de julio de 2026 a las 0:30 UTCresolved

   This incident has been resolved.

1. 16 de junio de 2026 a las 15:15 UTCinvestigating

   The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.

2. 16 de junio de 2026 a las 15:37 UTCresolved

   This incident has been resolved.

1. 27 de mayo de 2026 a las 19:40 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.

2. 27 de mayo de 2026 a las 20:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 27 de mayo de 2026 a las 20:33 UTCresolved

   This incident has been resolved.

1. 26 de marzo de 2026 a las 21:06 UTCinvestigating

   NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

2. 26 de marzo de 2026 a las 21:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 26 de marzo de 2026 a las 22:04 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 26 de marzo de 2026 a las 23:56 UTCidentified

   We are continuing to work on a fix for this issue.

5. 27 de marzo de 2026 a las 0:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 27 de marzo de 2026 a las 1:00 UTCresolved

   This incident has been resolved.

1. 13 de marzo de 2026 a las 22:13 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 13 de marzo de 2026 a las 22:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 de marzo de 2026 a las 22:45 UTCresolved

   This incident has been resolved.

1. 3 de marzo de 2026 a las 0:34 UTCinvestigating

   Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.

2. 3 de marzo de 2026 a las 0:38 UTCinvestigating

   We are currently investigating this issue.

3. 3 de marzo de 2026 a las 18:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 5 de marzo de 2026 a las 16:32 UTCresolved

   Oracle has confirmed that issue has been resolved.

1. 2 de marzo de 2026 a las 1:46 UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2 de marzo de 2026 a las 2:30 UTCinvestigating

   We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.

3. 2 de marzo de 2026 a las 3:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 de marzo de 2026 a las 3:23 UTCresolved

   This incident has been resolved.

1. 13 de febrero de 2026 a las 17:58 UTCinvestigating

   Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.

2. 13 de febrero de 2026 a las 19:37 UTCidentified

   We have identified the issue and are working with our third party provider to resolve as quickly as possible.

3. 17 de febrero de 2026 a las 16:01 UTCidentified

   We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.

4. 18 de febrero de 2026 a las 17:26 UTCresolved

   This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.

1. 25 de enero de 2026 a las 22:08 UTCinvestigating

   We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.

2. 26 de enero de 2026 a las 1:55 UTCidentified

   The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.

3. 26 de enero de 2026 a las 19:46 UTCinvestigating

   We are continuing to investigate this issue.

4. 26 de enero de 2026 a las 19:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 27 de enero de 2026 a las 4:38 UTCresolved

   This incident has been resolved.

1. 18 de noviembre de 2025 a las 11:53 UTCinvestigating

   NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 18 de noviembre de 2025 a las 11:59 UTCidentified

   The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.

3. 18 de noviembre de 2025 a las 14:11 UTCidentified

   We are continuing to monitor the status of our third party service provider and hope to have resolution soon.

4. 18 de noviembre de 2025 a las 14:50 UTCmonitoring

   Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.

5. 18 de noviembre de 2025 a las 16:09 UTCmonitoring

   We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.

6. 18 de noviembre de 2025 a las 17:12 UTCmonitoring

   The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.

7. 18 de noviembre de 2025 a las 17:30 UTCresolved

   The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.

1. 2 de septiembre de 2025 a las 20:02 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 2 de septiembre de 2025 a las 20:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 2 de septiembre de 2025 a las 21:40 UTCidentified

   We are continuing to work on a fix for this issue.

4. 2 de septiembre de 2025 a las 22:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2 de septiembre de 2025 a las 22:57 UTCresolved

   This incident has been resolved.

1. 21 de agosto de 2025 a las 18:34 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 21 de agosto de 2025 a las 19:14 UTCinvestigating

   Our engineering team is continuing to work on addressing the issue

3. 21 de agosto de 2025 a las 20:16 UTCidentified

   We have a fix for the issue in progress and are preparing to deploy the change.

4. 21 de agosto de 2025 a las 22:35 UTCidentified

   We have a fix for the issue in progress and are continuing preparations to deploy the change.

5. 22 de agosto de 2025 a las 0:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 22 de agosto de 2025 a las 1:02 UTCresolved

   This incident has been resolved.

1. 22 de marzo de 2025 a las 1:07 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.

2. 22 de marzo de 2025 a las 1:51 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 de marzo de 2025 a las 1:58 UTCresolved

   This incident has been resolved.

1. 4 de febrero de 2025 a las 21:37 UTCinvestigating

   NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 4 de febrero de 2025 a las 22:12 UTCinvestigating

   We are continuing to investigate this issue. We apologize for any inconvenience.

3. 4 de febrero de 2025 a las 23:10 UTCidentified

   We have identified the root cause and we are continuing to work on addressing the issue.

4. 4 de febrero de 2025 a las 23:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 5 de febrero de 2025 a las 0:49 UTCresolved

   This incident has been resolved.

1. 21 de enero de 2025 a las 18:32 UTCinvestigating

   NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

2. 21 de enero de 2025 a las 18:49 UTCidentified

   The issue has been identified and we are working to address and restore service as soon as possible.

3. 21 de enero de 2025 a las 19:15 UTCidentified

   We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.

4. 21 de enero de 2025 a las 19:53 UTCidentified

   We continue to actively work on a fix for this issue to restore services as soon as possible.

5. 21 de enero de 2025 a las 20:15 UTCmonitoring

   A fix has been applied and we are closely monitoring while the services are recovering.

6. 21 de enero de 2025 a las 20:57 UTCmonitoring

   We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.

7. 21 de enero de 2025 a las 21:35 UTCmonitoring

   We are continuing to closely monitor until all services fully recover.

8. 21 de enero de 2025 a las 22:44 UTCmonitoring

   We are continuing to monitor for any further issues.

9. 22 de enero de 2025 a las 1:39 UTCresolved

   This incident is resolved. We apologize for any inconvenience

1. 7 de octubre de 2024 a las 22:46 UTCidentified

   NetCloud Manager is currently experiencing performance degradation with Device Configuration and Device online state. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 7 de octubre de 2024 a las 23:51 UTCidentified

   We have identified the issue and are implementing the fix now.

3. 8 de octubre de 2024 a las 1:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8 de octubre de 2024 a las 3:22 UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 12 de junio de 2024 a las 13:19 UTCinvestigating

   NetCloud Manager is currently experiencing performance degradation with Remote Connect features. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 12 de junio de 2024 a las 13:55 UTCidentified

   We have identified the issue and are implementing the fix now.

3. 12 de junio de 2024 a las 14:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 de junio de 2024 a las 15:05 UTCresolved

   This incident is resolved. We apologize for any inconvenience.

1. 25 de abril de 2024 a las 16:42 UTCinvestigating

   We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

2. 26 de abril de 2024 a las 3:34 UTCresolved

   This incident is resolved. We apologize for any inconvenience.