Historial de interrupciones de Diligent

1. 24 de agosto de 2026 a las 15:20 UTCinvestigating

   Los usuarios de la región de Estados Unidos pueden experimentar problemas de acceso intermitente al utilizar Proyectos, incluyendo fallos al cargar o acceder a contenidos. El problema está afectando la disponibilidad de algunos usuarios en la región de Estados Unidos.

2. 24 de agosto de 2026 a las 15:56 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. 24 de agosto de 2026 a las 15:57 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

Traducido automáticamente desde la actualización oficial del incidente.

1. 20 de agosto de 2026 a las 5:53 UTCinvestigating

   Actualmente estamos experimentando un outage que impide a los usuarios acceder a nuestro servicio. Nuestros ingenieros están investigando. ¡Gracias por su comprensión y paciencia!

2. 20 de agosto de 2026 a las 5:56 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. 20 de agosto de 2026 a las 5:57 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. 20 de agosto de 2026 a las 6:03 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 16 de julio de 2026 a las 13:42 UTCinvestigating

   Actualmente estamos investigando un problema que afecta a Boards Cloud que puede impedir que algunos usuarios accedan con éxito a la plataforma. Nos disculpamos por la molestia y apreciamos su paciencia mientras trabajamos para resolver este problema.

2. 16 de julio de 2026 a las 13:48 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. 16 de julio de 2026 a las 15:18 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. 16 de julio de 2026 a las 15:51 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 4 de julio de 2026 a las 21:29 UTCinvestigating

   Boards and Entities users in the US region are experiencing service connectivity issues, resulting in intermittent access and degraded application availability. The team is actively investigating the issue and working to restore normal service.

2. 4 de julio de 2026 a las 21:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4 de julio de 2026 a las 21:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4 de julio de 2026 a las 21:52 UTCresolved

   This incident has been resolved.

1. 22 de junio de 2026 a las 13:09 UTCinvestigating

   Users are unable to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 22 de junio de 2026 a las 13:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22 de junio de 2026 a las 17:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 22 de junio de 2026 a las 17:44 UTCresolved

   This incident has been resolved.

1. 28 de mayo de 2026 a las 3:23 UTCidentified

   Users are currently experiencing service degradation in non-US regions. The Results app remains accessible via the highbond.com domain while we investigate the issue. Thank you for your understanding and patience!

2. 28 de mayo de 2026 a las 4:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 28 de mayo de 2026 a las 5:00 UTCresolved

   This incident has been resolved.

1. 27 de mayo de 2026 a las 20:03 UTCinvestigating

   We are currently investigating this issue.

2. 27 de mayo de 2026 a las 20:16 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27 de mayo de 2026 a las 20:18 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 27 de mayo de 2026 a las 20:26 UTCresolved

   This incident has been resolved.

1. 24 de mayo de 2026 a las 8:14 UTCinvestigating

   Users are intermittently experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience.

2. 24 de mayo de 2026 a las 8:47 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 de mayo de 2026 a las 11:53 UTCidentified

   Boards, BoardEffect, and Entities are currently stable, and all services have recovered except **BoardDocs**, which continues to experience intermittent performance issues. Our teams are actively working to resolve the remaining impact and will provide additional updates as progress is made.

4. 24 de mayo de 2026 a las 13:09 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 24 de mayo de 2026 a las 15:51 UTCresolved

   This incident has been resolved.

1. 22 de mayo de 2026 a las 9:54 UTCidentified

   Users are not able to access the site in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 22 de mayo de 2026 a las 11:06 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 22 de mayo de 2026 a las 11:16 UTCresolved

   This incident has been resolved.

1. 20 de mayo de 2026 a las 2:54 UTCinvestigating

   Users are not able to access the application in the APAC region. We are currently investigating. Thank you for your understanding and patience!

2. 20 de mayo de 2026 a las 2:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 de mayo de 2026 a las 3:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 de mayo de 2026 a las 4:03 UTCresolved

   This incident has been resolved.

1. 12 de mayo de 2026 a las 10:00 UTCinvestigating

   Users are not able to access the application in the EU region. We are currently investigating. Thank you for your understanding and patience!

2. 12 de mayo de 2026 a las 10:03 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 de mayo de 2026 a las 10:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12 de mayo de 2026 a las 10:37 UTCresolved

   This incident has been resolved.

1. 1 de mayo de 2026 a las 15:30 UTCinvestigating

   We are currently investigating this issue.

2. 1 de mayo de 2026 a las 22:55 UTCinvestigating

   We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.

3. 1 de mayo de 2026 a las 23:58 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 1 de mayo de 2026 a las 23:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 4 de mayo de 2026 a las 12:27 UTCmonitoring

   A fix has been implemented and our senior engineers continue to monitor the results. We appreciate your continued support and apologize for any disruption. Please continue to monitor this page for the most up to date information.

6. 4 de mayo de 2026 a las 21:57 UTCmonitoring

   The BoardDocs system is online and stable at this time. We are actively monitoring the results and are prepared to act should any further issues occur. Please continue to monitor this page for the most up to date information.

7. 7 de mayo de 2026 a las 15:17 UTCinvestigating

   We are currently investigating an issue that is preventing users from accessing BoardDocs. We sincerely apologize for the inconvenience. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date status.

8. 7 de mayo de 2026 a las 15:52 UTCmonitoring

   The BoardDocs system is online and available at this time. We are performing additional maintenance to increase capacity. Please continue to monitor this page for the most up to date information. If you are unable to login, please follow the instructions at this page (https://www.diligent.com/support/boarddocs-incident-update) to ensure there is no local browser issue impacting your ability to log in.

9. 15 de mayo de 2026 a las 15:23 UTCresolved

   This incident has been resolved.

1. 27 de abril de 2026 a las 13:07 UTCinvestigating

   Users are unable to access their sites in the US region. We are currently investigating. Thank you for your understanding and patience!

2. 27 de abril de 2026 a las 16:41 UTCidentified

   .The issue has been identified and a fix is being implemented.

3. 27 de abril de 2026 a las 17:35 UTCidentified

   The issue has been identified and a fix is being implemented

4. 27 de abril de 2026 a las 20:08 UTCinvestigating

   Please be aware that teams are still actively engaged and working on this issue. We understand this issue is frustrating and are doing everything we can to resolve it as quickly as possible.

5. 27 de abril de 2026 a las 20:27 UTCinvestigating

   We are currently investigating this issue.

6. 28 de abril de 2026 a las 13:03 UTCinvestigating

   Our senior engineering team continues to actively investigate a performance issue impacting BoardDocs. The issue is being treated as a priority, and we have engaged the vendor to assist with resolution

7. 28 de abril de 2026 a las 18:30 UTCidentified

   The issue has been identified and a fix is being implemented.

8. 28 de abril de 2026 a las 18:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

9. 28 de abril de 2026 a las 22:08 UTCresolved

   This incident has been resolved.

1. 20 de abril de 2026 a las 10:47 UTCinvestigating

   Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.

2. 20 de abril de 2026 a las 11:04 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 20 de abril de 2026 a las 11:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 de abril de 2026 a las 12:38 UTCresolved

   This incident has been resolved.

1. 19 de abril de 2026 a las 0:38 UTCinvestigating

   Users in the UK region are experiencing temporary difficulty accessing the Diligent Data Room. During this time, the application is unavailable and the issue is being addressed as quickly as possible.

2. 19 de abril de 2026 a las 2:33 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19 de abril de 2026 a las 3:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 19 de abril de 2026 a las 3:36 UTCresolved

   This incident has been resolved.

1. 13 de abril de 2026 a las 8:23 UTCinvestigating

   We are currently investigating this incident. Thank you for your patience.

2. 13 de abril de 2026 a las 8:34 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13 de abril de 2026 a las 8:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13 de abril de 2026 a las 9:14 UTCresolved

   This incident has been resolved.

1. 17 de marzo de 2026 a las 5:37 UTCinvestigating

   We are currently experiencing a service disruption from Salesforce and following up with the Salesforce team. We apologize for any inconvenience.

2. 17 de marzo de 2026 a las 6:36 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 de marzo de 2026 a las 8:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 de marzo de 2026 a las 8:32 UTCresolved

   This incident has been resolved.

1. 27 de febrero de 2026 a las 23:22 UTCinvestigating

   We are currently investigating this issue.

2. 28 de febrero de 2026 a las 1:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 de febrero de 2026 a las 1:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28 de febrero de 2026 a las 1:47 UTCresolved

   This incident has been resolved.

1. 27 de febrero de 2026 a las 13:41 UTCinvestigating

   Users are currently unable to reach the Support Team via the UK support number (+44-800-234-6580). We are actively investigating the issue with our third party provider. In the meantime, you can reach us through our global support number (+1-973-939-9381) or via email ([email protected]). Thank you for your understanding and patience!

2. 27 de febrero de 2026 a las 15:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28 de febrero de 2026 a las 13:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 28 de febrero de 2026 a las 13:36 UTCresolved

   This incident has been resolved.

1. 24 de febrero de 2026 a las 19:52 UTCinvestigating

   Third Party Manager is unavailable in the US Region

2. 24 de febrero de 2026 a las 19:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 24 de febrero de 2026 a las 19:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 24 de febrero de 2026 a las 20:25 UTCresolved

   This incident has been resolved.