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    Historial de interrupciones de Dochub

    5 incidentes de Dochub registrados desde julio de 2021, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Database connection issues

    Comenzó 22 de junio de 2022 a las 21:30 UTC · 8m

    Pending
    1. 22 de junio de 2022 a las 21:30 UTCidentified

      The issue has been identified and services will be operational shortly

    2. 22 de junio de 2022 a las 21:38 UTCresolved

      This incident has been resolved.

    DNS provider service degradation

    Comenzó 21 de junio de 2022 a las 6:45 UTC · 0m

    Pending
    1. 21 de junio de 2022 a las 7:26 UTCresolved

      Cloudflare, our DNS provider had service degradation over several regions including Europe and America which resulted in DocHub being unaccessible for approximately 45 minutes

    PDFs are incorrectly sized

    Comenzó 16 de agosto de 2021 a las 14:34 UTC · 1h 57m

    Pending
    1. 16 de agosto de 2021 a las 14:34 UTCinvestigating

      We are currently investigating this issue.

    2. 16 de agosto de 2021 a las 14:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 de agosto de 2021 a las 15:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 de agosto de 2021 a las 17:43 UTCresolved

      This incident has been resolved.

    Unable to import new documents

    Comenzó 9 de agosto de 2021 a las 16:00 UTC · 50m

    OutageIncidente mayor
    1. 9 de agosto de 2021 a las 16:00 UTCinvestigating

      We are currently investigating issues with DocHub failing to load new imported documents.

    2. 9 de agosto de 2021 a las 16:14 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 de agosto de 2021 a las 16:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 de agosto de 2021 a las 16:50 UTCresolved

      This incident has been resolved.

    Outage

    Comenzó 23 de julio de 2021 a las 9:00 UTC · 0m

    OutageIncidente mayor
    1. 23 de julio de 2021 a las 15:12 UTCresolved

      Some users in the European region were impacted DocHub may have been slow or unavailable. Resolution: users may need to clear browser's cache.