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    Historial de interrupciones de Drip

    49 incidentes de Drip registrados desde noviembre de 2020, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Drip App Disruption

    Comenzó 9 de junio de 2026 a las 16:05 UTC · 58m

    IssuesIncidente menor
    Componentes afectados
    User InterfaceWorkflows and RulesSupport SystemsEmail SendingNew People AddsAnalyticsREST and JavaScript APIs
    1. 9 de junio de 2026 a las 16:05 UTCinvestigating

      We are currently experiencing elevated errors in the Drip application for page loads and incoming API calls. Our development team is investigating the issue and will post an update as soon as we have more information.

    2. 9 de junio de 2026 a las 17:02 UTCresolved

      The issue affecting the app disruption has been resolved. Normal operations have resumed. Please reach out to [email protected] if you have any questions.

    Degraded Analytics and Timeline Events

    Comenzó 8 de mayo de 2026 a las 1:03 UTC · 2h 48m

    Pending
    Componentes afectados
    User InterfaceAnalytics
    1. 8 de mayo de 2026 a las 1:03 UTCinvestigating

      We are experiencing some delays in analytics and timeline events due to a third-party vendor. Some users may see delayed, incomplete, or unavailable analytics data. Core application functionality is not affected. We are monitoring and will provide updates as more information becomes available.

    2. 8 de mayo de 2026 a las 3:51 UTCresolved

      The issue affecting analytics has been fully resolved. All analytics functionality has returned to normal. Thank you for your patience while we worked through this issue. Please reach out to [email protected] for any questions.

    Workflow Action Node Outage

    Comenzó 20 de abril de 2026 a las 23:51 UTC · 1d 16h

    OutageIncidente mayor
    Componentes afectados
    Workflows and Rules
    1. 20 de abril de 2026 a las 23:51 UTCidentified

      We’re currently investigating a partial outage affecting workflows action nodes that removes a tag that started at 11:40 CST. Our team is actively working to fix the issue, and we’ll provide an update as soon as we have more information.

    2. 21 de abril de 2026 a las 18:22 UTCidentified

      We have identified all the people affected by the node action to remove tags, and we are working on fixing the issue. We will provide an update as soon as we have more details.

    3. 22 de abril de 2026 a las 16:22 UTCresolved

      Our team has successfully resolved the issue here, and has put measures in place to address those profiles affected. Our apologies for any inconvenience this caused and thanks so much for your patience. Please reach out to the Support team through the in-app widget or through email at [email protected] if you have any questions or concerns.

    Drip App Disruption

    Comenzó 2 de marzo de 2026 a las 11:20 UTC · 6h 19m

    IssuesIncidente menor
    Componentes afectados
    User InterfaceWorkflows and RulesSupport SystemsEmail SendingNew People AddsREST and JavaScript APIs
    1. 2 de marzo de 2026 a las 11:20 UTCinvestigating

      We are currently experiencing elevated errors in the Drip application. Our development team is investigating the issue and will post an update as soon as we have more information.

    2. 2 de marzo de 2026 a las 17:39 UTCresolved

      The issue affecting the app disruption has been resolved. Normal operations have resumed. Please reach out to [email protected] if you have any questions.

    Major Outage

    Comenzó 22 de diciembre de 2025 a las 0:46 UTC · 2h 30m

    OutageIncidente crítico
    Componentes afectados
    User InterfaceWorkflows and RulesSupport SystemsEmail SendingNew People AddsAnalyticsREST and JavaScript APIs
    1. 22 de diciembre de 2025 a las 0:46 UTCinvestigating

      We are currently investigating a major outage affecting all services. Users may be unable to access the application at this time. Our engineering team is fully engaged and working to identify the root cause. We apologize for the disruption and will provide another update as soon as we have more information.

    2. 22 de diciembre de 2025 a las 1:13 UTCmonitoring

      We have successfully restored service and are recovering. All systems are now operational and performing as expected. We are currently monitoring the platform closely to ensure continued stability before officially marking this as resolved.

    3. 22 de diciembre de 2025 a las 3:16 UTCresolved

      All systems are fully operational. Please reach out to [email protected] if you have any questions.

    Workflow Performance Issues

    Comenzó 22 de octubre de 2025 a las 1:38 UTC · 26m

    IssuesIncidente menor
    Componentes afectados
    Workflows and Rules
    1. 22 de octubre de 2025 a las 1:38 UTCinvestigating

      We’re currently investigating performance issues affecting workflows. Our team is actively working to identify the cause, and we’ll provide an update as soon as we have more information.

    2. 22 de octubre de 2025 a las 2:04 UTCresolved

      The issue affecting workflow performance has been resolved. Normal operations have resumed. Please reach out to [email protected] if you have any questions.

    Analytics Delayed

    Comenzó 20 de octubre de 2025 a las 22:44 UTC · 14h 24m

    IssuesIncidente menor
    Componentes afectados
    Analytics
    1. 20 de octubre de 2025 a las 22:44 UTCidentified

      We’ve identified an issue affecting Analytics, which are currently failing to update in real time. All other analytics and services remain operational. There is no data loss — data is being captured as expected but is not yet reflected in reporting within the app. Our team is working to restore real-time updates as quickly as possible. We’ll provide another update once analytics are fully refreshed.

    2. 21 de octubre de 2025 a las 13:08 UTCresolved

      This incident has been resolved. There was no data loss during this incident — all click activity has been recorded and reflected accurately. Thank you for your patience while we worked to restore full functionality.

    App Performance Delays Ongoing

    Comenzó 20 de octubre de 2025 a las 13:41 UTC · 9h 1m

    IssuesIncidente menor
    Componentes afectados
    User InterfaceWorkflows and RulesEmail SendingREST and JavaScript APIs
    1. 20 de octubre de 2025 a las 13:41 UTCmonitoring

      Previously identified service disruptions in our system due to an outage on AWS are ongoing. The team is continuing to monitor. We apologize for any inconvenience this may be causing and will update you as we continue to monitor the situation closely.

    2. 20 de octubre de 2025 a las 14:26 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 de octubre de 2025 a las 16:25 UTCidentified

      Our team is continuing to monitor and implement workarounds to address the ongoing AWS outage.

    4. 20 de octubre de 2025 a las 16:55 UTCidentified

      We’re seeing an escalation in the ongoing AWS outage affecting our infrastructure. This may lead to broader service interruptions or degraded performance. Our team is continuing to monitor and implement workarounds where able.

    5. 20 de octubre de 2025 a las 21:25 UTCmonitoring

      Our web application is slowly coming back online as AWS restores functionality to its infrastructure, systems, and services. Email sending, especially single email campaigns are still failing and we're working to bring it back online. All single email campaigns will be eventually sent, many will be delayed as we bring our services back online.

    6. 20 de octubre de 2025 a las 21:39 UTCidentified

      Our web application is slowly coming back online as AWS restores functionality to its infrastructure, systems, and services. Email sending, especially single email campaigns are still failing and we're working to bring it back online. All single email campaigns will be eventually sent, many will be delayed as we bring our services back online.

    7. 20 de octubre de 2025 a las 22:21 UTCmonitoring

      Emails are now being sent successfully, though there is a large backlog due to the earlier outage. Messages may take additional time to process as the backlog clears. At this time, we believe all services are recovering and are under strict monitoring.

    8. 20 de octubre de 2025 a las 22:42 UTCresolved

      We’ve resolved the issue with AWS that has been affecting our systems. All services are now fully operational, and email sends have completed. We’ve cleared the backlog and confirmed that emails are sending normally. Our team will continue to monitor performance to ensure everything remains stable.

    App Performance Delays

    Comenzó 20 de octubre de 2025 a las 9:48 UTC · 1h 15m

    IssuesIncidente menor
    Componentes afectados
    User InterfaceWorkflows and RulesREST and JavaScript APIs
    1. 20 de octubre de 2025 a las 9:48 UTCmonitoring

      We have identified and are currently monitoring a service disruption in our system due to an outage on AWS. We apologize for any inconvenience this may be causing and will update you as we continue to monitor the situation closely.

    2. 20 de octubre de 2025 a las 11:03 UTCresolved

      The earlier outage has now been resolved. Please reach out to [email protected] if you see any lingering issues.

    Email Sends not reflected in Activity Timeline

    Comenzó 18 de agosto de 2025 a las 15:37 UTC · 4h 9m

    IssuesIncidente menor
    Componentes afectados
    User InterfaceEmail Sending
    1. 18 de agosto de 2025 a las 15:37 UTCinvestigating

      We are currently investigating a UI issue where email send and receipt data is not appearing on profiles. This is also affecting segmentation for recipients, which may show as blank. Please note that despite this display issue, emails are still being successfully sent. We apologize for any inconvenience this may cause and will provide an update as soon as we have more information.

    2. 18 de agosto de 2025 a las 15:42 UTCmonitoring

      The team has identified and pushed out a fix to address the issue. Affected events are recovering, we're continuing to monitor.

    3. 18 de agosto de 2025 a las 19:46 UTCresolved

      The team has confirmed all delivery events have been recovered and are displayed on affected profiles. Issue resolved.

    Increased Loading Times

    Comenzó 23 de mayo de 2025 a las 16:36 UTC · 51m

    IssuesIncidente menor
    Componentes afectados
    User Interface
    1. 23 de mayo de 2025 a las 16:36 UTCinvestigating

      We have received reports that some users are seeing longer-than-normal loading times when accessing some pages within the application. Our team is investigating, and updates will be provided as soon as they become available.

    2. 23 de mayo de 2025 a las 17:27 UTCresolved

      We are happy to report that page loading issues have been successfully resolved. If you have any additional questions or concerns, please don't hesitate to reach out to us at [email protected]. Thank you for your patience and we apologize for any inconvenience this caused.

    Event processing delays

    Comenzó 17 de marzo de 2025 a las 13:29 UTC · 2h 31m

    OutageIncidente mayor
    Componentes afectados
    User InterfaceWorkflows and RulesEmail SendingREST and JavaScript APIs
    1. 17 de marzo de 2025 a las 13:29 UTCinvestigating

      We are currently experiencing a delay in processing events related to segmentation, workflows, analytics and email deliveries. Our team is working to identify the problem and deploy a fix at which point we'll begin processing through the backlog of events to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.

    2. 17 de marzo de 2025 a las 14:48 UTCinvestigating

      We are continuing to investigate this issue. 500 errors have been reported for some posts to the API.

    3. 17 de marzo de 2025 a las 15:32 UTCmonitoring

      Our team has identified the problem and has deployed a fix. We're currently processing through the backlog of events to restore the expected processing time for all events.

    4. 17 de marzo de 2025 a las 16:00 UTCresolved

      We have resolved the delays and are back to normal. If you see any other issues from this, please reach out to [email protected]

    Increased Loading Times Reported

    Comenzó 13 de marzo de 2025 a las 14:00 UTC · 2h 0m

    IssuesIncidente menor
    Componentes afectados
    User Interface
    1. 13 de marzo de 2025 a las 14:00 UTCinvestigating

      We have received reports that some users are seeing longer than normal loading times when accessing some pages within the application. Our team is investigating, and updates will be provided as soon as they become available.

    2. 13 de marzo de 2025 a las 15:20 UTCidentified

      The team has identified the source of the issue and how it was affecting load times, and they are working to resolve it currently. We expect to make another update shortly.

    3. 13 de marzo de 2025 a las 16:00 UTCresolved

      We are happy to report that page loading issues have been successfully resolved. If you have any additional questions or concerns, please don't hesitate to reach out to us at [email protected]. Thank you for your patience and we apologize for any inconvenience this caused.

    Drip App Disruption

    Comenzó 27 de febrero de 2025 a las 15:24 UTC · 1h 18m

    IssuesIncidente menor
    Componentes afectados
    User Interface
    1. 27 de febrero de 2025 a las 15:24 UTCinvestigating

      We are currently experiencing elevated errors in the Drip application. Our development team is investigating the issue and will post an update as soon as we have more information.

    2. 27 de febrero de 2025 a las 15:44 UTCmonitoring

      A fix has been implemented and we're monitoring the results.

    3. 27 de febrero de 2025 a las 15:48 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 27 de febrero de 2025 a las 16:42 UTCresolved

      We are pleased to report that our service has been fully restored. Thank you for your patience and please contact our support team at [email protected] if you have any additional questions.

    Event processing delay

    Comenzó 20 de noviembre de 2024 a las 22:27 UTC · 40m

    IssuesIncidente menor
    Componentes afectados
    User InterfaceWorkflows and Rules
    1. 20 de noviembre de 2024 a las 22:27 UTCidentified

      We are currently experiencing a delay in processing events related to segmentation, workflows and purchase analytics. Our team has already identified the problem and has deployed a fix. We're currently processing through the backlog of events to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.

    2. 20 de noviembre de 2024 a las 22:50 UTCmonitoring

      Backlog of events has been processed and the team is monitoring to ensure there are no further delays.

    3. 20 de noviembre de 2024 a las 23:07 UTCresolved

      We have resolved the delays and are back to normal. If you see any other issues from this, please reach out to [email protected]

    Delays in workflow triggers and decisions

    Comenzó 29 de julio de 2024 a las 18:39 UTC · 2h 27m

    IssuesIncidente menor
    Componentes afectados
    Workflows and Rules
    1. 29 de julio de 2024 a las 18:39 UTCidentified

      We are currently working to address delays in people processing through workflow triggers and decisions. We understand the inconvenience this can cause and are actively working to address the issue. We'll provide an update here as soon as we have more information.

    2. 29 de julio de 2024 a las 21:06 UTCresolved

      We have resolved the delays and are back to normal. If you see any other issues from this, please reach out to [email protected]

    Workflow event processing experiencing delays

    Comenzó 15 de mayo de 2024 a las 17:09 UTC · 4h 22m

    Pending
    Componentes afectados
    Workflows and Rules
    1. 15 de mayo de 2024 a las 17:09 UTCinvestigating

      We are currently experiencing a delay in processing events specific to workflow actions. Our team is working diligently to restore the expected processing time for all events. We apologize for any inconvenience this may be causing and we will be back here with an update shortly. Thank you for your patience.

    2. 15 de mayo de 2024 a las 21:31 UTCresolved

      Our engineers have found and resolved the root cause of the event processing delays. Processing times are now back to normal, we apologize for any inconvenience this has caused and appreciate your understanding.

    Campaign scheduling disabled

    Comenzó 31 de enero de 2024 a las 14:49 UTC · 59m

    IssuesIncidente menor
    Componentes afectados
    User InterfaceEmail Sending
    1. 31 de enero de 2024 a las 14:49 UTCidentified

      The "Schedule immediately" button for Single Email Campaigns is disabled for some users. The root issue has been identified and a resolution will be implemented ASAP. This status page will be updated as soon as functionality is returned.

    2. 31 de enero de 2024 a las 15:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results. Please reach out to [email protected] if you are still unable to schedule Single Email Campaigns.

    3. 31 de enero de 2024 a las 15:48 UTCresolved

      This incident has been resolved. Thank you for your patience while our teams investigated the issue! Please reach out to [email protected] if you are experiencing any further issues with scheduling Single Email Campaigns.

    Delays with the User Interface

    Comenzó 24 de noviembre de 2023 a las 16:28 UTC · 7h 38m

    IssuesIncidente menor
    Componentes afectados
    User InterfaceWorkflows and Rules
    1. 24 de noviembre de 2023 a las 16:28 UTCidentified

      We are currently experiencing a delay processing events in our system. Our team is working diligently to restore expected processing time for all events. We apologize for any inconvenience this may be causing and will provide updates as we have them. Thank you for your patience.

    2. 24 de noviembre de 2023 a las 17:30 UTCidentified

      Events are currently processing as normal and the system that displays events to our User Interface is delayed. Thank you for your patience while our team works to resolve this issue. We will continue to post new information as it becomes available.

    3. 24 de noviembre de 2023 a las 17:39 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 25 de noviembre de 2023 a las 0:05 UTCresolved

      We are happy to report the delays in processing and displaying events has been resolved. Please reach out to [email protected] if you continue to see issues or have any additional concerns. Thank you for sticking with us!

    Subscriber Profiles and Email Series Unable to Load

    Comenzó 28 de septiembre de 2023 a las 20:58 UTC · 8h 3m

    OutageIncidente mayor
    Componentes afectados
    User InterfaceWorkflows and RulesEmail SendingNew People AddsREST and JavaScript APIs
    1. 28 de septiembre de 2023 a las 20:58 UTCinvestigating

      Drip is currently experiencing some service interruptions that are impacting the ability to load subscriber profiles and email series lists. Our team is investigating and we will provide an update as soon as we have more information.

    2. 29 de septiembre de 2023 a las 1:21 UTCidentified

      We've identified the root of the degradation and believe that an underlying issue with one of our upstream providers is causing delays as well as performance slowdowns. Until that issue has been resolved, we expect performance within Drip to continue to be impacted. Our team is continuing to investigate other solutions and will post additional updates as we have them.

    3. 29 de septiembre de 2023 a las 5:00 UTCresolved

      We are happy to report that all systems have returned to normal. If you are still seeing issues with performance, please reach out to our support team via [email protected]. Thank you for sticking with us!