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    Historial de interrupciones de Dropboxsign

    52 incidentes de Dropboxsign registrados desde noviembre de 2022, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Investigación de cargas de archivos

    Comenzó 31 de agosto de 2026 a las 17:34 UTC · 53m

    IssuesIncidente menor
    Componentes afectados
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 31 de agosto de 2026 a las 17:34 UTCinvestigating

      Estamos investigando informes de rendimiento degradado con cargas de archivos e imágenes. Algunas subidas pueden ser más lentas de lo esperado o fallan intermitentemente. Nuestro equipo de ingeniería está investigando activamente.

    2. 31 de agosto de 2026 a las 18:02 UTCmonitoring

      Se ha implementado una solución, los archivos deben subir normalmente y estamos monitoreando.

    3. 31 de agosto de 2026 a las 18:18 UTCmonitoring

      Continuamos monitoreando cualquier otro problema.

    4. 31 de agosto de 2026 a las 18:28 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Actualmente estamos experimentando problemas con nuestra integración de Salesforce

    Comenzó 21 de agosto de 2026 a las 16:12 UTC · 6h 43m

    IssuesIncidente menor
    Componentes afectados
    Salesforce
    1. 21 de agosto de 2026 a las 16:12 UTCinvestigating

      Actualmente estamos experimentando problemas con nuestra integración de Salesforce. Si bien trabajamos para resolver el problema lo antes posible, recomendamos reconectar la integración como un paso de solución de problemas. Gracias por su paciencia.

    2. 21 de agosto de 2026 a las 22:55 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Investigating an issue affecting the "sign in with Dropbox" button

    Comenzó 18 de junio de 2026 a las 19:07 UTC · 2h 11m

    IssuesIncidente menor
    Componentes afectados
    Send signature requests
    1. 18 de junio de 2026 a las 19:07 UTCinvestigating

      We’re investigating an issue affecting the "sign in with Dropbox" button on the Sign website.

    2. 18 de junio de 2026 a las 20:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 de junio de 2026 a las 21:18 UTCresolved

      This incident has been resolved.

    Dropbox Sign was not working as expected for some users.

    Comenzó 8 de mayo de 2026 a las 0:30 UTC · 0m

    Pending
    1. 8 de mayo de 2026 a las 1:29 UTCresolved

      Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.

    Dropbox Sign is experiencing degraded performance

    Comenzó 21 de abril de 2026 a las 12:04 UTC · 26m

    Pending
    1. 21 de abril de 2026 a las 12:04 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21 de abril de 2026 a las 12:12 UTCidentified

      We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour

    3. 21 de abril de 2026 a las 12:30 UTCresolved

      This incident has been resolved.

    We’re investigating reports of degraded performance.

    Comenzó 21 de abril de 2026 a las 2:17 UTC · 19m

    Pending
    1. 21 de abril de 2026 a las 2:17 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21 de abril de 2026 a las 2:36 UTCresolved

      This incident has been resolved.

    Uploading is not working as expected

    Comenzó 2 de marzo de 2026 a las 18:16 UTC · 2h 11m

    Pending
    Componentes afectados
    Send signature requests
    1. 2 de marzo de 2026 a las 18:16 UTCinvestigating

      We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2 de marzo de 2026 a las 18:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 de marzo de 2026 a las 20:27 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing file upload issues

    Comenzó 13 de febrero de 2026 a las 8:29 UTC · 1h 33m

    Pending
    1. 13 de febrero de 2026 a las 8:29 UTCidentified

      We are currently experiencing file upload issues. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 13 de febrero de 2026 a las 10:02 UTCresolved

      This incident has been resolved.

    We are currently experiencing delays in sending Sign emails to our users

    Comenzó 14 de enero de 2026 a las 20:05 UTC · 29m

    IssuesIncidente menor
    Componentes afectados
    Finished document deliverySend signature requests
    1. 14 de enero de 2026 a las 20:05 UTCinvestigating

      We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 14 de enero de 2026 a las 20:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 de enero de 2026 a las 20:34 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing an outage.

    Comenzó 2 de enero de 2026 a las 20:13 UTC · 3h 12m

    OutageIncidente mayor
    Componentes afectados
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2 de enero de 2026 a las 20:13 UTCinvestigating

      Update: We're getting closer to a solution. Our engineers are working to fix this problem.

    2. 2 de enero de 2026 a las 21:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 de enero de 2026 a las 23:25 UTCresolved

      We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

    Issues detected with both logging in and sending signature requests

    Comenzó 1 de octubre de 2025 a las 15:12 UTC · 4h 15m

    IssuesIncidente menor
    Componentes afectados
    Send signature requests
    1. 1 de octubre de 2025 a las 15:12 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1 de octubre de 2025 a las 17:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 de octubre de 2025 a las 19:27 UTCresolved

      This incident has been resolved.

    Issues detected with both logging in and sending signature requests

    Comenzó 1 de octubre de 2025 a las 13:55 UTC · 1h 0m

    IssuesIncidente menor
    Componentes afectados
    Send signature requests
    1. 1 de octubre de 2025 a las 13:55 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1 de octubre de 2025 a las 14:55 UTCresolved

      This incident has been resolved.

    We are currently investigating performance problems with our API endpoints

    Comenzó 4 de agosto de 2025 a las 11:43 UTC · 4h 29m

    IssuesIncidente menor
    Componentes afectados
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFinished document deliverySend signature requests
    1. 4 de agosto de 2025 a las 11:43 UTCinvestigating

      We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

    2. 4 de agosto de 2025 a las 13:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 de agosto de 2025 a las 14:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4 de agosto de 2025 a las 16:13 UTCresolved

      This incident has been resolved.

    Sign features in PDF editor and Dropbox Mobile might not be working for some users.

    Comenzó 4 de agosto de 2025 a las 4:44 UTC · 36m

    IssuesIncidente menor
    Componentes afectados
    Document signing through Dropbox Sign and FaxSend signature requests
    1. 4 de agosto de 2025 a las 4:44 UTCinvestigating

      Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

    2. 4 de agosto de 2025 a las 5:20 UTCresolved

      This incident has been resolved.

    We're having some trouble with our Sign services

    Comenzó 31 de julio de 2025 a las 17:42 UTC · 2h 4m

    IssuesIncidente menor
    Componentes afectados
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignEmbedded signing through Dropbox SignFinished document deliverySend signature requests
    1. 31 de julio de 2025 a las 17:42 UTCidentified

      We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

    2. 31 de julio de 2025 a las 19:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 31 de julio de 2025 a las 19:13 UTCmonitoring

      A fix has been implemented and we are monitoring this issue.

    4. 31 de julio de 2025 a las 19:47 UTCresolved

      This incident has been resolved.

    Sign is not working as expected for some users

    Comenzó 15 de julio de 2025 a las 10:06 UTC · 1h 38m

    IssuesIncidente menor
    Componentes afectados
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 15 de julio de 2025 a las 10:06 UTCinvestigating

      We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 15 de julio de 2025 a las 11:44 UTCresolved

      This incident has been resolved.

    Sign is not working as expected.

    Comenzó 2 de julio de 2025 a las 18:47 UTC · 1h 11m

    OutageIncidente crítico
    Componentes afectados
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2 de julio de 2025 a las 18:47 UTCinvestigating

      We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2 de julio de 2025 a las 19:58 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users.

    Comenzó 14 de mayo de 2025 a las 18:35 UTC · 44m

    IssuesIncidente menor
    1. 14 de mayo de 2025 a las 18:35 UTCinvestigating

      We are currently investigating this issue.

    2. 14 de mayo de 2025 a las 18:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 de mayo de 2025 a las 19:18 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users

    Comenzó 1 de mayo de 2025 a las 21:54 UTC · 4h 17m

    IssuesIncidente menor
    Componentes afectados
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignFinished document deliveryReceive faxesSend signature requests
    1. 1 de mayo de 2025 a las 21:54 UTCinvestigating

      Sign may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

    2. 1 de mayo de 2025 a las 22:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 de mayo de 2025 a las 1:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 de mayo de 2025 a las 2:11 UTCresolved

      This incident has been resolved.

    Sending signature requests is not working as expected.

    Comenzó 9 de enero de 2025 a las 1:45 UTC · 6m

    IssuesIncidente menor
    Componentes afectados
    Document signing through Dropbox Sign and Fax
    1. 9 de enero de 2025 a las 1:45 UTCinvestigating

      We are currently experiencing delays with sending signature requests, uploading files, finalizing documents. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 9 de enero de 2025 a las 1:51 UTCresolved

      This incident has been resolved.