Historial de interrupciones de Duda

1. 4 de septiembre de 2026 a las 8:00 UTCinvestigating

   Actualmente estamos investigando un problema que hace que Duda Vibe Chat no responda. Impacto: Vibe Chat no está disponible o no responde. Los sitios en vivo funcionan normalmente y no se ven afectados. Proporcionaremos otra actualización tan pronto como tengamos más información.

2. 4 de septiembre de 2026 a las 9:06 UTCmonitoring

   Vibe Chat ha sido restaurado y actualmente funciona normalmente. Seguimos vigilando el servicio para garantizar la estabilidad. Nuestra investigación encontró que el tema estaba relacionado con un incidente mundial de la NPM, que impactó la capacidad de Vibe Chat para responder. Los sitios en vivo siguieron funcionando durante todo el incidente y no se vieron afectados. Seguiremos monitorizando y proporcionaremos nuevas actualizaciones si es necesario.

3. 4 de septiembre de 2026 a las 9:49 UTCresolved

   La cuestión que afecta a Vibe Chat se ha resuelto completamente. Vibe Chat está operando normalmente. Hemos confirmado que el servicio es estable y consideramos este incidente resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 31 de agosto de 2026 a las 10:13 UTCidentified

   Algunas funcionalidades de Duda Bookings están actualmente fallando, lo que puede afectar la capacidad de los usuarios de utilizar ciertas características de reserva. Nuestro equipo está trabajando activamente en una solución, y proporcionaremos actualizaciones a medida que se disponga de más información.

2. 31 de agosto de 2026 a las 10:25 UTCresolved

   Se ha resuelto la cuestión que afecta a algunas funcionalidades de las reservas de Duda. Todos los servicios funcionan normalmente. Gracias por su paciencia mientras trabajamos para restaurar la funcionalidad completa.

Traducido automáticamente desde la actualización oficial del incidente.

1. 5 de agosto de 2026 a las 2:44 UTCinvestigating

   We're investigating an issue where some tabs in the editor controls are not responding as expected. Our team is actively working to identify the root cause and restore normal functionality. We'll provide updates as more information becomes available. Thank you for your patience.

2. 5 de agosto de 2026 a las 3:24 UTCresolved

   The fix has been deployed, and we are currently monitoring the system to ensure stability and confirm that the issue does not recur. Thank you for your patience while we worked to resolve this incident.

1. 21 de julio de 2026 a las 7:57 UTCidentified

   Actualmente estamos investigando una cuestión que afecta a algunas funcionalidades de Duda Booking. Una solución está en marcha, y estamos trabajando para restaurar el servicio completo lo antes posible. Las actualizaciones se publicarán aquí cuando estén disponibles.

2. 21 de julio de 2026 a las 9:34 UTCresolved

   Se ha resuelto la cuestión que afecta a algunas funcionalidades de Duda Bookings y todos los servicios funcionan normalmente. Nos disculpamos por cualquier inconveniente y apreciamos su paciencia.

Traducido automáticamente desde la actualización oficial del incidente.

1. 23 de junio de 2026 a las 17:17 UTCmonitoring

   A fix to the previous incident impacting Duda Bookings has been implemented and we are now monitoring the results.

2. 24 de junio de 2026 a las 1:01 UTCresolved

   This incident has been resolved.

1. 23 de junio de 2026 a las 13:47 UTCidentified

   We are currently experiencing degraded performance with Duda Bookings. Some functionalities may be failing or responding more slowly than expected. Our team has identified the issue and is actively working on a fix. We will provide further updates as more information becomes available.

2. 23 de junio de 2026 a las 16:59 UTCmonitoring

   A fix has been implemented and we are now monitoring the results.

3. 23 de junio de 2026 a las 17:10 UTCresolved

   This incident has been resolved.

1. 16 de junio de 2026 a las 19:55 UTCinvestigating

   We have received several reports of issues with the storefront on our third party store integration. We are working with our vendor to resolved this as soon as possible. We will continue to update here with more information.

2. 16 de junio de 2026 a las 19:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 de junio de 2026 a las 20:04 UTCmonitoring

   We now believe this issue is resolved, and we are continuing to monitor.

4. 16 de junio de 2026 a las 20:57 UTCresolved

   This incident has been resolved.

1. 5 de junio de 2026 a las 10:01 UTCidentified

   We are currently experiencing degraded performance affecting the Editor and Dashboard. Users may notice slower loading times or intermittent issues when using these areas. Our team has identified the issue and is actively working on a resolution. We will provide further updates as soon as more information becomes available or once the issue is resolved. Thank you for your patience.

2. 5 de junio de 2026 a las 10:45 UTCmonitoring

   We have deployed a fix for the issue causing degraded performance in the Editor and Dashboard. The system is currently under monitoring to ensure stability and confirm full resolution. We will continue to observe system performance and provide further updates if needed.

3. 5 de junio de 2026 a las 11:29 UTCresolved

   The issue causing degraded performance in the Editor and Dashboard has been resolved. A fix has been deployed and the system has been monitored to confirm stability. All services are now operating normally. Thank you for your patience while we addressed this issue.

1. 22 de abril de 2026 a las 15:16 UTCinvestigating

   We’ve detected an issue affecting the editor and are currently investigating the root cause. We’ll share updates as soon as we have more information. Thanks for your patience.

2. 22 de abril de 2026 a las 16:05 UTCresolved

   This incident has been resolved.

1. 8 de enero de 2026 a las 17:16 UTCinvestigating

   We are currently investigating reports of errors and slowness in the Duda Editor. We will update here as soon as we have more information.

2. 8 de enero de 2026 a las 18:37 UTCmonitoring

   We have implemented a fix and will continue to monitor for instability and errors.

3. 8 de enero de 2026 a las 20:49 UTCresolved

   This issue has been resolved. If you are experiencing any additional issues, please reach out to support.

1. 30 de diciembre de 2025 a las 18:08 UTCinvestigating

   We are investigating reports of slowness and inaccessibility of the Editor. We will update as soon as we have more information.

2. 30 de diciembre de 2025 a las 18:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 30 de diciembre de 2025 a las 19:09 UTCmonitoring

   A fix has been implemented and we are continuing to monitor the Editor behavior.

4. 30 de diciembre de 2025 a las 21:12 UTCinvestigating

   We continue to see degraded performance in the editor and are investigating.

5. 30 de diciembre de 2025 a las 21:33 UTCmonitoring

   The Editor is functioning normally and we will continue to monitor.

6. 30 de diciembre de 2025 a las 22:19 UTCresolved

   This incident has been resolved.

1. 26 de diciembre de 2025 a las 19:35 UTCinvestigating

   We have received reports that several Apps in the Duda App Store are currently unable to be installed. We are investigating this issue and will provide an update as soon as one is available.

2. 26 de diciembre de 2025 a las 21:30 UTCresolved

   This issue has been resolved.

1. 18 de noviembre de 2025 a las 12:46 UTCidentified

   We've identified the service we use for our native Booking is experiencing downtime due to Cloudflare issues

2. 18 de noviembre de 2025 a las 13:59 UTCidentified

   We've identified that our Native Ecommerce's automatic shipping rate service, Easyship, is also being impacted by Cloudflare's issues

3. 18 de noviembre de 2025 a las 19:01 UTCresolved

   We have confirmed all issues have now been resolved. If you continue to see any issues, please reach out to Support.

1. 22 de octubre de 2025 a las 9:06 UTCinvestigating

   Our third-party store provider has identified degraded performance on the Storefront and Store Admin page. Some live stores are also experiencing disruptions as a result, some store pages may not be active. Their team is actively investigating the root cause. We will provide updates as more information becomes available. Native Duda stores are not effected and are operational

2. 22 de octubre de 2025 a las 14:05 UTCresolved

   Our third-party store provider has resolved the issue causing degraded performance on the Storefront and Store Admin page. All services are now operating normally. We will continue to monitor to ensure full stability.

1. 20 de octubre de 2025 a las 16:30 UTCinvestigating

   We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

2. 20 de octubre de 2025 a las 19:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 de octubre de 2025 a las 19:49 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20 de octubre de 2025 a las 23:42 UTCresolved

   This incident has been resolved.

1. 20 de octubre de 2025 a las 7:59 UTCinvestigating

   We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

2. 20 de octubre de 2025 a las 8:04 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 de octubre de 2025 a las 8:56 UTCidentified

   AWS has identified an infrastructure issue affecting multiple services. We are monitoring the situation closely as it impacts our platform’s functionality. Impact: Some users may experience issues logging in to the dashboard and using native store features. Next Update: We will share another update as soon as AWS provides more information or the issue is resolved.

4. 20 de octubre de 2025 a las 9:36 UTCmonitoring

   AWS reports significant signs of recovery, and most requests are now succeeding. Some residual impact may remain as AWS works through a backlog of queued requests. Our services are also showing improvement, and we’ll continue to monitor until full recovery is confirmed.

5. 20 de octubre de 2025 a las 10:06 UTCresolved

   AWS has reported that the issue has been fully resolved. All our services have returned to normal operation, and monitoring confirms system stability. We’ll continue to keep an eye on performance, but no further impact is expected.

1. 25 de junio de 2025 a las 19:45 UTCinvestigating

   Issue regarding reports of errors in the editor has been resolved.

2. 25 de junio de 2025 a las 19:54 UTCresolved

   This incident has been resolved.

1. 10 de junio de 2025 a las 14:49 UTCidentified

   We are currently experiencing issues with our AI-powered features due to an ongoing incident with the OpenAI API, which powers our AI features. OpenAI has identified the root cause and is actively working on a mitigation. This may result in elevated errors or slower performance when using AI features on our platform. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.

2. 10 de junio de 2025 a las 19:43 UTCresolved

   This incident has been resolved.

1. 9 de junio de 2025 a las 19:17 UTCinvestigating

   We are currently investigating issues with collections and will provide an update as soon as possible.

2. 9 de junio de 2025 a las 19:41 UTCinvestigating

   We are continuing to investigate this issue.

3. 9 de junio de 2025 a las 22:16 UTCresolved

   This incident has been resolved.

1. 8 de mayo de 2025 a las 13:08 UTCinvestigating

   Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.

2. 8 de mayo de 2025 a las 13:39 UTCidentified

   Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.

3. 8 de mayo de 2025 a las 13:57 UTCmonitoring

   A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.

4. 8 de mayo de 2025 a las 14:32 UTCresolved

   The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.