Historial de interrupciones de Dwolla

1. 9 de septiembre de 2026 a las 11:50 UTCidentified

   Estamos experimentando retrasos en el procesamiento por la mañana de transacciones ACH en la plataforma. Esto repercute en las actualizaciones del estado de transferencia de webhook y API para transacciones de crédito y débito ACH que se esperaba actualizar hoy. Pagos instantáneos también son impactados y están fallando durante este tiempo. Este es el resultado de una interrupción de conectividad con nuestro socio bancario. El socio ha confirmado la cuestión y está trabajando activamente en la resolución. No tenemos un ETA en este momento. Tenga en cuenta: la exportación de TC de 9:00 AM de transacciones de débito y crédito del mismo día puede ser impactado. Confirmaremos en una actualización de seguimiento.

2. 9 de septiembre de 2026 a las 13:12 UTCidentified

   Esta cuestión está en curso. Continuamos trabajando con nuestro socio bancario hacia la resolución y no tenemos un ETA en este momento. Nota: Como resultado, esto impacta la exportación de TC de 9:00 AM de transacciones de débito y crédito del mismo día. Se perderá la ventanilla del mismo día de las 9:00 AM y se espera que estas transacciones se exporten en el archivo 1:00 PM CT. Seguiremos proporcionando actualizaciones a medida que se disponga de más información.

3. 9 de septiembre de 2026 a las 14:35 UTCidentified

   Pagos instantáneos se han recuperado. Hemos visto el procesamiento de pagos instantáneos con éxito desde aproximadamente 9:12 TC. Pagos instantáneos que fallaron antes durante esta interrupción no se completaron y pueden ser retrigidos. El retraso en el procesamiento de ACH está en curso. La entrega de Webhook y las actualizaciones de estado de transferencia de API para las transacciones de crédito y débito de ACH siguen retrasadas, y seguimos trabajando con nuestro socio bancario para la resolución. Tenga en cuenta: la TC de 9:00 AM se perdió la ventana del mismo día. Se espera que esas transacciones se exporten en el archivo CT de 1:00 PM. Seguiremos proporcionando actualizaciones a medida que se disponga de más información.

4. 9 de septiembre de 2026 a las 15:22 UTCmonitoring

   Los fondos comienzan a despejarse y se están entregando consignas relacionadas con la transferencia para el día. Estamos monitoreando los resultados ya que los estados de transferencia de ACH continúan actualizando. Pagos instantáneos continúan procesando normalmente.

5. 9 de septiembre de 2026 a las 18:32 UTCresolved

   Este incidente ha sido resuelto. Todos los estados de transferencia de ACH han sido actualizados y se han entregado webhooks relacionados. Pagos instantáneos se han estado procesando normalmente desde aproximadamente 9:12 TC. Tenga en cuenta: Se perdió la exportación de TC de 9:00 AM de débito y transacciones de crédito ACH del mismo día. Estas transacciones exportadas en el archivo de TC de 1:00 PM y se espera que se liquiden a las 5:00 PM TC. Nos disculpamos por cualquier inconveniente causado por esta perturbación.

Traducido automáticamente desde la actualización oficial del incidente.

1. 1 de septiembre de 2026 a las 21:50 UTCidentified

   Hemos identificado un problema que causa errores HTTP 504 en los puntos finales de Sandbox API y la prevención de inicios de sesión de Sandbox. Hemos identificado el problema y estamos implementando una solución. Proporcionaremos actualizaciones a medida que avancemos.

2. 1 de septiembre de 2026 a las 22:14 UTCresolved

   La solución se ha desplegado y el incidente se resuelve.

Traducido automáticamente desde la actualización oficial del incidente.

1. 13 de agosto de 2026 a las 14:24 UTCinvestigating

   We are currently experiencing an issue affecting Instant Payments submitted through our API. Since approximately 7:35 AM CT, these payments have been failing with error code UR01. We are working with our partners to identify and resolve the issue. ACH transfers and other API functionality are not affected. Note: These transfers did not complete. Please wait to resubmit until we confirm service is restored. We appreciate your patience as we work to restore Instant Payments. Further updates will be provided as soon as they are available.

2. 13 de agosto de 2026 a las 14:50 UTCresolved

   This incident has been resolved. Instant Payments are now processing normally. The last UR01 error was observed at 9:33 AM CT. Transfers that failed with UR01 during the disruption did not complete and may be retried. We appreciate your patience.

1. 22 de julio de 2026 a las 22:42 UTCresolved

   Experimentamos un problema afectando la entrega de webhook y la funcionalidad de acceso de dashboard en el entorno Sandbox entre 12:47pm CT y 4:44pm CT. Esta cuestión se resuelve ahora.

Traducido automáticamente desde la actualización oficial del incidente.

1. 13 de julio de 2026 a las 17:03 UTCinvestigating

   Actualmente estamos investigando tasas de error elevadas (HTTP 500) que afectan las solicitudes a los clientes, fuentes de financiación y puntos finales de API de pagos masivos. Algunas solicitudes a estos puntos finales pueden fallar o perder tiempo. Nuestro equipo de ingeniería está investigando activamente. Proporcionaremos una actualización dentro tan pronto como tengamos más información.

2. 13 de julio de 2026 a las 17:15 UTCmonitoring

   Se ha implementado una solución y las tasas de error están regresando a la normalidad en los puntos finales afectados y el Dashboard. Estamos monitoreando para confirmar la recuperación completa.

3. 13 de julio de 2026 a las 19:20 UTCresolved

   Esta cuestión se resuelve.

Traducido automáticamente desde la actualización oficial del incidente.

1. 11 de junio de 2026 a las 19:09 UTCinvestigating

   We have identified an issue causing the "Delivery Status" for Operational Notifications within the Dwolla Dashboard to lag or not update correctly. Please note: Outbound emails are successfully delivering to your end-users in real-time. This is strictly an interface reporting delay within the Dashboard "Notifications" tab. Your end-users are receiving their transactional and account alerts normally, and no action is required on your part. We are working to restore real-time status updates to the dashboard view.

2. 11 de junio de 2026 a las 19:30 UTCmonitoring

   A fix has been implemented to resolve the status sync delay. The "Delivery Status" indicators within the Dwolla Dashboard are beginning to catch up and accurately reflect actual delivery states. We are actively monitoring the dashboard queues until all historical notification statuses are fully backfilled and up to date. As a reminder, actual email delivery to end-users was unaffected during this window.

3. 11 de junio de 2026 a las 19:45 UTCresolved

   The issue affecting the dashboard display for Operational Notification statuses has been fully resolved. All delivery statuses within the Dwolla Dashboard are now updating in real-time and accurately reflect historical deliveries. Thank you for your patience.

1. 9 de junio de 2026 a las 21:04 UTCresolved

   We experienced a brief service disruption in our Production environment between 3:14 PM and 3:35 PM CT. The issue was related to intermittent resource contention which impacted the processing of balance-related requests. This resulted in elevated error rates for: - Balance Inquiries: Retrieving account or funding source balances (/funding-sources/{id}/balance). System performance stabilized at 3:35 PM CT and error rates have returned to normal. This incident has been resolved.

1. 2 de junio de 2026 a las 11:38 UTCidentified

   We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Due to today being a high processing day, we expect this issue to cause impacts with the 9:00 AM CT Same-day ACH debit and credit transactions.  These transactions will likely be delayed to the 1PM CT Same-day ACH window. Our support team is working as quickly as possible to recover from this. We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

2. 2 de junio de 2026 a las 13:14 UTCresolved

   This incident has been resolved. All transfers statuses have been updated and webhooks are being delivered. Please note: As a result, this impacts the 9:00 AM CT export of Same-day ACH debit and credit transactions. These transactions will now export at 1:00 PM CT.

1. 14 de mayo de 2026 a las 15:08 UTCidentified

   The FED has experienced system issues this morning causing a delay in Same Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners, and will update this status when we have more information about when those transfers will be processed. We apologize for any inconvenience caused by this disruption.

2. 14 de mayo de 2026 a las 18:17 UTCresolved

   The Federal Reserve experienced system issues this morning, causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will now clear at 5:00 PM CT. We apologize for any inconvenience caused by this disruption.

1. 28 de abril de 2026 a las 16:43 UTCinvestigating

   We are currently investigating reports of intermittent failures and elevated error rates (500 Internal Server Errors) affecting balance checks and balance-sourced transfers within our Production API. Our engineering team is actively working to identify the root cause. We will provide an update as soon as more information is available.

2. 28 de abril de 2026 a las 16:55 UTCmonitoring

   We experienced a service disruption in our Production environment between 11:25 AM and 11:36 AM CT. The issue was related to intermittent resource contention which impacted the processing of balance-related requests. This resulted in elevated error rates for: - Balance Inquiries: Retrieving account or funding source balances. - Transfer Requests: Initiating transfers, particularly those involving balance sources. System performance stabilized at 11:36 AM CT and error rates have returned to normal. We are continuing to monitor our systems to ensure sustained stability while we complete our internal review.

3. 28 de abril de 2026 a las 19:10 UTCresolved

   This incident has been resolved.

1. 23 de abril de 2026 a las 20:25 UTCresolved

   We experienced a temporary outage that impacted the /customers endpoint. Between 2:22:57 PM and 2:32:38 PM CT, the system was returning HTTP 500 errors due to a brief disruption in service. The issue has been resolved, and the system is stable. We apologize for any inconvenience this may have caused.

1. 13 de abril de 2026 a las 15:38 UTCresolved

   We experienced a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions that were expected to clear at 12:00 PM CT will now clear at 5:00 PM CT. We apologize for any inconvenience caused by this disruption.

1. 3 de abril de 2026 a las 21:21 UTCinvestigating

   We're investigating increased API 500 errors on the customers/{accoundId}/transfers and accounts/{accountId}/transfers endpoints. This affects the API and the Dashboard. We will provide updates as they are available.

2. 3 de abril de 2026 a las 21:44 UTCresolved

   A fix has been deployed and the errors have stopped occurring.

1. 26 de marzo de 2026 a las 12:51 UTCinvestigating

   We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Our support team is working as quickly as possible to recover from this and avoid downstream impacts with the 9:00 AM CT export of Same-day ACH debit and credit transactions. We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

2. 26 de marzo de 2026 a las 14:34 UTCresolved

   This incident has been resolved. All transfers statuses have been updated and webhooks have been delivered. There was no impact to the 9:00 AM CT export of Same-day ACH debit and credit transactions. All Same-day transfers have exported.

1. 25 de marzo de 2026 a las 22:05 UTCidentified

   We have identified an issue impacting sandbox transfer searches via the dashboard and api. The team is working on a fix and will provide updates as they become available. This impacts the sandbox environment only.

2. 25 de marzo de 2026 a las 22:38 UTCidentified

   A fix has been identified and is being deployed.

3. 26 de marzo de 2026 a las 0:14 UTCresolved

   The fix is deployed and sandbox transfer search in the dashboard and api are functioning normally.

1. 18 de marzo de 2026 a las 14:58 UTCresolved

   We experienced a brief disruption with the Sandbox API that impacted funding source creation and retrieval, as well as transfer creation and retrieval for all Sandbox users. The issue occurred between 9:06 AM CT and 9:27 AM CT and has since been resolved.

1. 8 de marzo de 2026 a las 18:23 UTCinvestigating

   We are currently investigating an issue with instant payments status updates. The Dwolla platform is currently able to successfully create and process instant payments, but their statuses are not being updated in our system. Clients using instant payments will see these statuses marked as "pending". We are actively investigating and will provide updates as we make progress.

2. 8 de marzo de 2026 a las 18:57 UTCmonitoring

   A fix has been applied, and the team is processing the backlog of status updates. We will provide an update when this is completed.

3. 8 de marzo de 2026 a las 22:00 UTCresolved

   This incident is resolved. All pending instant payment statuses have been updated.

1. 3 de marzo de 2026 a las 13:23 UTCidentified

   We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Our support team is working as quickly as possible to recover from this. This may have an impact on the 9:00 AM CT export of Same-day ACH debit and credit transactions. We will provide an update as we have more information to share. We apologize for any inconvenience caused by this disruption.

2. 3 de marzo de 2026 a las 14:07 UTCmonitoring

   The issue is ongoing due to a disruption with Federal Reserve ACH processing. Please note: As a result, this impacts the 9:00 AM CT export of Same-day ACH debit and credit transactions. The 9:00 AM CT Same-day window will be missed, and these transactions will now export in the 1:00 PM CT file. We will continue to provide updates as more information becomes available.

3. 3 de marzo de 2026 a las 17:11 UTCmonitoring

   The issues at the Federal Reserve continue to impact the Dwolla platform. The Dwolla team is monitoring this closely and will initiate internal processes to update ACH credit and debit transactions and send webhooks as soon as possible.

4. 3 de marzo de 2026 a las 17:57 UTCmonitoring

   The Dwolla team has initiated the process to update ACH credit and debit transactions and send webhooks. Webhooks should begin arriving at client endpoints in the near future.

5. 3 de marzo de 2026 a las 21:05 UTCmonitoring

   All affected ACH transfer statuses from this morning have been updated, and related webhooks are being delivered. Same-day ACH debit and credit transactions originally scheduled to settle at 11:00 AM CT are now expected to settle at 5:00 PM CT. The Dwolla team continues to monitor the systems and will provide an update later this afternoon.

6. 3 de marzo de 2026 a las 22:30 UTCmonitoring

   The Federal Reserve is continuing to experience delays. This will delay the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update at 5pm today. The Dwolla team is monitoring this closely and will initiate the process as soon as possible.

7. 3 de marzo de 2026 a las 23:58 UTCresolved

   ACH transfer statuses that were expected to update at 5pm have all been updated, and related webhooks are being delivered. This incident is resolved.

1. 5 de febrero de 2026 a las 23:19 UTCresolved

   The Fed experienced a delay processing our Same-Day ACH transactions that should have exported today at 3:00 PM CT. This impacts the webhook delivery and API transfer status updates for Same-Day ACH credit and debit transactions that were expected to process at 5:00 PM CT today. As a result, these transfers are now expected be processed tomorrow morning 02/06/2026. We apologize for the inconvenience.

1. 29 de enero de 2026 a las 22:42 UTCidentified

   Dwolla has issued some 1099k forms to end users with the amounts higher than expected. If your business has customers who are receiving a 1099k from Dwolla, they may have received a form 1099k with the wrong amount. The Dwolla team is aware of the issue and is taking steps to correct it. We will provide more information on the steps taken as it becomes available. Note that Dwolla's payment platform and API are not impacted by this issue.

2. 30 de enero de 2026 a las 0:36 UTCidentified

   We have sent an email to all affected end users explaining what happened and informing them that corrected Form 1099-K will be issued, sent to them, and filed with the appropriate tax authorities. We are working through the process to send the corrected 1099-K forms to end users, and we will get those sent and filed by the February 2, 2026 deadline. Note that Dwolla's payment platform and API are not impacted by this issue.

3. 30 de enero de 2026 a las 23:47 UTCidentified

   We have resolved the issue that caused incorrect amounts. We intend to file the updated 1099K forms with the appropriate tax authorities on Monday morning to avoid any operational impact over the weekend. We will provide an update when this is complete.

4. 2 de febrero de 2026 a las 23:54 UTCidentified

   Most of the incorrect 1099K forms that were sent to end users were stopped before they were filed with tax agencies. These 1099K forms have been updated and filed. A small number of 1099K forms were filed with tax agencies and require corrections. The team is working through the corrections process. We will provide an update when this is complete.

5. 4 de febrero de 2026 a las 15:51 UTCresolved

   The team has completed the Form 1099K corrections and filed them with the appropriate tax agencies. This incident is resolved.