59 incidentes de Geckoboard registrados desde enero de 2024, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.
Actualmente estamos investigando errores intermitentes en algunos widgets. Proporcionaremos actualizaciones a medida que aprendamos más.
Nuestra investigación no encontró ningún problema en curso, y estamos cerrando esta alerta. Nos disculpamos por cualquier confusión y apreciamos su paciencia.
Traducido automáticamente desde la actualización oficial del incidente.
Estamos investigando un problema que afecta a algunos clientes en los que los paneles pueden aparecer en blanco. Nuestro equipo está trabajando activamente para identificar la causa y restaurar la funcionalidad de panel de control normal. Proporcionaremos otra actualización tan pronto como tengamos más información.
Hemos identificado el problema impidiendo que algunos paneles se carguen correctamente, y nuestro equipo está trabajando en una solución. Vamos a proporcionar más actualizaciones ya que tenemos más información.
Hemos lanzado una actualización para resolver el problema, y los tableros deberían estar cargando como se esperaba. Seguiremos vigilando la situación.
El problema que afecta a algunos tableros de control de no mostrar correctamente se ha resuelto ahora. Gracias por su paciencia. Póngase en contacto con nosotros en [email protected] si experimenta otros problemas.
Traducido automáticamente desde la actualización oficial del incidente.
Algunos clientes están experimentando problemas con sus widgets de Dropbox que no se cargan debido a un incidente de Dropbox en curso: https://status.dropbox.com/incidents/q9v98cvgfbms. Estamos monitoreando la situación y compartiremos otra actualización tan pronto como tengamos más información.
Dropbox implementó una solución a las 14:26 UTC, y los widgets están volviendo gradualmente en línea. Continuamos monitoreando la situación.
Se ha resuelto el problema que afecta a las cuentas de Dropbox, y los widgets están cargando normalmente. Si sigues teniendo problemas, por favor contacta con nuestro equipo en [email protected], y te ayudaremos más.
Traducido automáticamente desde la actualización oficial del incidente.
Somos conscientes de una salida de servicio con nuestro proveedor de plataformas de pago que está afectando la facturación recurrente y la API de gestión de suscripción, que puede evitar que algunos usuarios realicen pagos o cambien planes. Proporcionaremos más actualizaciones a medida que la información esté disponible.
Nuestro proveedor de pagos ha resuelto la salida que afecta a la facturación y la API de gestión de suscripción. Si está experimentando algún problema con su suscripción, póngase en contacto con nuestro equipo directamente en [email protected] para obtener más asistencia.
Traducido automáticamente desde la actualización oficial del incidente.
Somos conscientes de un incidente que afectará al Monitor de la Campaña (https://status.campaignmonitor.com/incident/692706), que afectará a los widgets del cliente utilizando la integración. Su equipo es consciente de la cuestión y está trabajando en una solución.
La cuestión del Monitor de Campaña ha sido resuelta por su equipo.
Traducido automáticamente desde la actualización oficial del incidente.
Somos conscientes de un problema que impide a algunos clientes firmar a través de Single Sign-On (SSO). Esto es causado por un outage en un proveedor de autenticación de terceros, y su equipo está trabajando activamente en una solución. Los usuarios que se inscriban con una dirección de correo electrónico y contraseña pueden iniciar sesión como de costumbre. Todas las demás partes de nuestra plataforma siguen siendo plenamente operacionales. Estamos monitoreando de cerca y publicaremos actualizaciones aquí como sabemos más.
Se ha resuelto la cuestión que afecta a la firma SSO. The upstream provider deployed a fix and confirmed recovery, and SSO logins are working normally again (https://status.workos.com/) Toda la otra funcionalidad de plataforma no se vio afectada en todo el mundo. Si sigues teniendo problemas para firmar, contacta a [email protected].
Traducido automáticamente desde la actualización oficial del incidente.
We’re investigating an issue affecting some customers using our legacy dashboards, in which they may fail to load. We’ve identified the root cause and are actively working on a fix. We’ll provide another update as soon as we have more information.
We've released an update to resolve the issue. All dashboards should be loading seamlessly again. We'll continue monitoring the situation and update you shortly.
The issue affecting legacy dashboards has now been resolved. Thank you for your patience while we worked on a fix. If you continue to experience any issues, please contact us at [email protected].
We are currently investigating an issue preventing some users from adding or editing dashboard widgets. We will provides updates as more information is available.
A fix has been implemented for the issue preventing some users from adding or editing dashboard widgets, and widgets can now be added and edited normally. If you continue to experience any unexpected behavior, please reach out to our team at [email protected] for further assistance.
We are currently investigating issues with Spreadsheets widgets. We'll provide updates as we learn more.
We've released an update to resolve the issues with the Spreadsheets widgets. We'll continue monitoring the situation and update you shortly
Service incident related to Spreadsheets is now resolved. Thank you for your patience. Please contact us at [email protected] if you experience any further issues.
We are currently investigating an issue with our Shopify integration, and we'll provide updates as we learn more.
We are currently investigating whether this is related to an ongoing outage on Shopify's side affecting admins, storefronts, checkouts, and Retail POS. You can follow Shopify's own status updates at https://www.shopifystatus.com. We will update this page as we learn more.
A fix has been implemented, and we are monitoring.
The issue impacting Shopify connections has been resolved. Please reach out to [email protected] if you are experiencing any further issues.
We are currently investigating potential issues with widgets not refreshing. We'll provide updates as we learn more.
We have identified the root cause for the issue that is currently preventing widgets from refreshing and are currently working on its fix. More info to follow.
We've released an update to resolve the issues with widgets not refreshing. We'll continue monitoring the situation and update you shortly
Service incident related to widgets not refreshing is now resolved. Please contact us at [email protected] if you experience any further issues.
Due to Klaviyo's outage, the widgets are no longer working. We are currently investigating this issue, and we'll provide updates as we learn more.
We have identified the root cause and are currently working on a fix.
We've released an update, and everything should be working as expected again. We'll continue monitoring the situation.
Service incident related to the Klaviyo integration is now resolved. Please contact us at [email protected] if you experience any further issues.
We have identified the root cause of the issue affecting HubSpot, Aircall and Pipedrive refresh times
Service incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. Please contact us at [email protected] if you experience any further issues.
We're aware of an issue which may be causing some users to be unable to load the Geckoboard app or post to their Datasets endpoints. We've identified the cause and are working on a fix.
Our engineers have isolated the cause and we're working on ensuring that the issue does not recur. We'll update you once the issue is fully resolved.
We've successfully resolved the underlying issue. Thank you for your patience.
We are experiencing an issue that may prevent connecting with MS Teams, as well as degraded performance with snapshots/notifications posting to MS Teams channels. We are currently investigating and awaiting further information from Microsoft on the scope of the issue. We will provide further details as they are available.
The issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at [email protected] if you have any further trouble with your MS Teams connections.
We are currently investigating an issue preventing users from creating new Slack connections. We'll provide updates as we learn more.
We've released an update to resolve the issues with Slack connections and are continuing to monitor the situation. We will provide further updates as they are available.
The incident involving Slack connections has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
We are currently investigating an issue causing some dashboard widgets to fail to load over TV connections. We have identified the cause and are currently working to resolve it. We'll provide another update soon.
A fix has been implemented for widgets failing to load on TV screens, and we are monitoring the results. We will provide further updates as they are available.
The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
We’re currently investigating an issue affecting users attempting to create new Aircall integrations. Existing Aircall connections remain unaffected at this time.
The fix is out! All connections, including newly created ones, are functioning as expected. Please get in touch if you still notice any issues.
The issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at [email protected] if you experience any further issues.
We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.
We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026). The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email. For any further questions, please feel free to contact our support team at [email protected].
We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections. Thank you for your patience. Please contact us at [email protected] if you experience any further issues or have questions.
We are currently investigating issues with password resets. We'll provide updates as we learn more.
We have identified the root cause of the password reset issue and are currently working on a solution.
This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at [email protected].
