Historial de interrupciones de Goodtime

1. 30 de julio de 2026 a las 12:44 UTCinvestigating

   Actualmente estamos investigando esta cuestión.

2. 30 de julio de 2026 a las 14:14 UTCmonitoring

   Goodtime's AI Agents experimentó una carga más alta de lo habitual y los servicios Cori / agenteic siguen bajando. El equipo está trabajando en el tema. Se dispone de servicios regulares de programación.

3. 30 de julio de 2026 a las 16:18 UTCmonitoring

   Se ha identificado la cuestión y el equipo está aplicando una solución.

4. 30 de julio de 2026 a las 16:19 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

5. 30 de julio de 2026 a las 16:58 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

6. 30 de julio de 2026 a las 16:59 UTCmonitoring

   Continuamos monitoreando cualquier otro problema.

7. 30 de julio de 2026 a las 17:05 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 17 de abril de 2026 a las 16:59 UTCinvestigating

   Lever is currently experiencing a partial outage. As a result, GoodTime customers using the Lever integration may experience sync failures and missing candidate or job data. Details on the issue are available on Lever's status page: https://status.lever.co/ Our team is actively monitoring the situation and coordinating with Lever. We will provide updates here as new information becomes available. We apologize for the inconvenience.

2. 17 de abril de 2026 a las 23:12 UTCresolved

   The issue has been resolved by Lever / Cloudflare.

1. 4 de noviembre de 2025 a las 14:12 UTCinvestigating

   Some users have reported that new candidates are not appearing when using the search bar. We are actively investigating this issue.

2. 4 de noviembre de 2025 a las 14:23 UTCidentified

   Search results are now up to date but with reduced information showing in the search panel. We will continue to work on resolving this issue.

3. 5 de noviembre de 2025 a las 13:14 UTCresolved

   This incident has been resolved.

1. 24 de octubre de 2025 a las 14:44 UTCinvestigating

   Goodtime users may experience degraded performance while using Goodtime Hire. The team is looking the cause.

2. 24 de octubre de 2025 a las 15:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 de octubre de 2025 a las 15:14 UTCmonitoring

   The issue has been identified and mitigated. Response times should return to normal for all customers

4. 24 de octubre de 2025 a las 15:53 UTCresolved

   This incident has been resolved.

1. 20 de octubre de 2025 a las 8:52 UTCinvestigating

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

2. 20 de octubre de 2025 a las 8:53 UTCidentified

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

3. 20 de octubre de 2025 a las 9:50 UTCmonitoring

   AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.

4. 20 de octubre de 2025 a las 14:53 UTCmonitoring

   Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation

5. 20 de octubre de 2025 a las 19:12 UTCmonitoring

   We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.

6. 20 de octubre de 2025 a las 21:51 UTCmonitoring

   AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation

7. 20 de octubre de 2025 a las 23:47 UTCresolved

   The incident has been resolved. We will continue monitoring all services.

1. 9 de octubre de 2025 a las 16:25 UTCinvestigating

   Some customers have reported issues with the candidate search. We are investigating this issue.

2. 9 de octubre de 2025 a las 16:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 de octubre de 2025 a las 16:36 UTCresolved

   This incident has been resolved.

1. 16 de abril de 2025 a las 19:25 UTCidentified

   Due to a Zoom outage, we are seeing elevated numbers of issues when attempting to utilize Zoom.

2. 16 de abril de 2025 a las 21:01 UTCresolved

   We are no longer seeing errors when accessing Zoom. If you continue experiencing Zoom issues, please refer to this page: https://status.zoom.us/

1. 26 de marzo de 2025 a las 20:14 UTCidentified

   We are receiving an elevated rate of Greenhouse API errors for a subset of Greenhouse customers. We are reaching out to the Greenhouse team to report the issue

2. 26 de marzo de 2025 a las 23:25 UTCresolved

   Greenhouse has resolved the Performance Degradation incident on their platform. For more details, please visit their status page https://status.greenhouse.io/incidents/xq17ymcypyb1

1. 14 de marzo de 2025 a las 16:43 UTCinvestigating

   Goodtime is experiencing sync issues with Google Calendar events. We are currently investigating the issue

2. 14 de marzo de 2025 a las 19:23 UTCmonitoring

   The issue has been resolved. WE are monitoring the situation

3. 14 de marzo de 2025 a las 21:05 UTCresolved

   This incident has been resolved.

1. 18 de febrero de 2025 a las 15:31 UTCidentified

   Some customers may experience intermittent issues with the Lever integration. More information on the outage can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

2. 18 de febrero de 2025 a las 19:03 UTCmonitoring

   Lever has indicated that service should be returning to normal. We will continue to monitor. More information on the issue can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

3. 18 de febrero de 2025 a las 19:45 UTCresolved

   This incident has been resolved.

1. 14 de febrero de 2025 a las 17:01 UTCinvestigating

   Some customers are experiencing sync issues with the Greenhouse sync. Our engineering team is investigating

2. 14 de febrero de 2025 a las 20:19 UTCinvestigating

   Greenhouse is investigating the issue and will get back to us shortly.

3. 14 de febrero de 2025 a las 22:29 UTCinvestigating

   We are continuing to investigate this issue.

4. 17 de febrero de 2025 a las 20:22 UTCresolved

   This incident has been resolved.

1. 13 de febrero de 2025 a las 14:51 UTCidentified

   We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

2. 13 de febrero de 2025 a las 16:29 UTCidentified

   Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

3. 13 de febrero de 2025 a las 17:13 UTCmonitoring

   We are seeing emails return to normal.

4. 13 de febrero de 2025 a las 18:06 UTCmonitoring

   We are continuing to monitor email send rates

5. 13 de febrero de 2025 a las 18:44 UTCresolved

   This incident has been resolved.

1. 25 de noviembre de 2024 a las 18:29 UTCmonitoring

   This issue may impact scheduling for customer using O365. We will continue to monitor this situation.

2. 25 de noviembre de 2024 a las 18:30 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 26 de noviembre de 2024 a las 16:09 UTCresolved

   This incident has been resolved.

1. 13 de noviembre de 2024 a las 14:30 UTCinvestigating

   Some users have reported issues with the availability window on Schedule Now and Request Availability. We are investigating.

2. 13 de noviembre de 2024 a las 14:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13 de noviembre de 2024 a las 14:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13 de noviembre de 2024 a las 14:47 UTCresolved

   This incident has been resolved.

1. 4 de noviembre de 2024 a las 18:05 UTCmonitoring

   Greenhouse has been identified and remediated the issue. All systems have been stable since 12:50PM EST. See more at: https://status.greenhouse.io/

2. 5 de noviembre de 2024 a las 3:42 UTCresolved

   This incident has been resolved.

1. 30 de octubre de 2024 a las 15:31 UTCmonitoring

   Some customers have reported issues with information syncs for Workday. This issue has been identified and we are monitoring as information syncs catch up.

2. 30 de octubre de 2024 a las 20:23 UTCresolved

   This incident has been resolved.

1. 17 de septiembre de 2024 a las 17:38 UTCresolved

   We identified an elevated level of API errors and immediately resolved the issue.

1. 20 de agosto de 2024 a las 17:28 UTCinvestigating

   Greenhouse updated their UI - As a result, the buttons "Open in Goodtime" and "Message in Goodtime" are only visible when the user scrolls down in the Candidate Profile UI. To avoid the issues, we are asking all our Greenhouse customers to switch to the legacy profile in the Greenhouse Settings page. A link for the Settings page is provided in the upper right corner of the Candidate Profile UI

2. 20 de agosto de 2024 a las 17:29 UTCinvestigating

   We are continuing to investigate this issue.

3. 20 de agosto de 2024 a las 17:29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 22 de agosto de 2024 a las 20:24 UTCresolved

   Goodtime has released a new version of the Goodtime Greenhouse extension to address the issue. Please update your current version.

1. 19 de julio de 2024 a las 16:07 UTCmonitoring

   Goodtime is aware of the Global IT Outage. We are closely monitoring the situation and will keep you updated

2. 22 de julio de 2024 a las 14:33 UTCresolved

   This incident has been resolved.

1. 18 de julio de 2024 a las 21:53 UTCidentified

   A recent change in Lever API had an unintended impact to our feedback form integration. The Lever engineering team is currently addressing the issue with the highest priority.

2. 19 de julio de 2024 a las 17:20 UTCmonitoring

   Lever has implemented a fix and we are monitoring the integration.

3. 22 de julio de 2024 a las 14:48 UTCresolved

   This incident has been resolved.