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    Historial de interrupciones de Gusto

    52 incidentes de Gusto registrados desde febrero de 2023, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Gusto is down

    Comenzó 25 de junio de 2026 a las 22:06 UTC · 21m

    OutageIncidente mayor
    Componentes afectados
    Gusto MobilePayroll, Benefits, HRGusto.com website
    1. 25 de junio de 2026 a las 22:06 UTCinvestigating

      We’re investigating now. We’ll keep this page updated as we fix the problem.

    2. 25 de junio de 2026 a las 22:27 UTCresolved

      This incident has been resolved.

    Some Customers may be unable to run payroll at this time

    Comenzó 23 de junio de 2026 a las 18:20 UTC · 56m

    OutageIncidente crítico
    Componentes afectados
    Payroll, Benefits, HR
    1. 23 de junio de 2026 a las 18:20 UTCinvestigating

      Some customers may be unable to run payroll at this time.

    2. 23 de junio de 2026 a las 19:16 UTCresolved

      This incident has been resolved.

    All administrators are unable to run payroll

    Comenzó 25 de marzo de 2026 a las 23:45 UTC · 2h 6m

    OutageIncidente crítico
    Componentes afectados
    Gusto MobilePayroll, Benefits, HRAPI
    1. 25 de marzo de 2026 a las 23:45 UTCinvestigating

      Some administrators are unable to run payroll

    2. 26 de marzo de 2026 a las 1:50 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 de marzo de 2026 a las 1:51 UTCresolved

      This incident has been resolved.

    We are aware that customers may be experiencing issues when accessing Gusto.

    Comenzó 16 de diciembre de 2025 a las 18:16 UTC · 2h 40m

    OutageIncidente crítico
    Componentes afectados
    Gusto MobilePayroll, Benefits, HRGusto.com websiteAPI
    1. 16 de diciembre de 2025 a las 18:16 UTCinvestigating

      We are currently investigating this issue.

    2. 16 de diciembre de 2025 a las 18:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 de diciembre de 2025 a las 20:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.

    4. 16 de diciembre de 2025 a las 20:57 UTCresolved

      This incident has been resolved.

    Chat channel unavailable

    Comenzó 7 de noviembre de 2025 a las 14:35 UTC · 1h 12m

    OutageIncidente crítico
    Componentes afectados
    Chat System
    1. 7 de noviembre de 2025 a las 14:35 UTCinvestigating

      We are currently investigating an outage with our chat channel, please consider phone or email for support.

    2. 7 de noviembre de 2025 a las 15:46 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 de noviembre de 2025 a las 15:46 UTCresolved

      We are continuing to investigate this issue.

    Investigating issues with Payroll Processing for some users

    Comenzó 24 de octubre de 2025 a las 19:39 UTC · 15m

    OutageIncidente mayor
    Componentes afectados
    Payroll, Benefits, HR
    1. 24 de octubre de 2025 a las 19:39 UTCinvestigating

      We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.

    2. 24 de octubre de 2025 a las 19:54 UTCresolved

      On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.

    We are aware that some customers may be experiencing issues accessing Gusto.com.

    Comenzó 26 de junio de 2025 a las 18:45 UTC · 1h 47m

    OutageIncidente crítico
    Componentes afectados
    Gusto.com websiteAPI
    1. 26 de junio de 2025 a las 18:45 UTCinvestigating

      We are currently investigating this issue.

    2. 26 de junio de 2025 a las 19:00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 de junio de 2025 a las 19:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 de junio de 2025 a las 20:32 UTCresolved

      This incident has been resolved.

    Gusto settings page performance degradation

    Comenzó 17 de febrero de 2025 a las 19:24 UTC · 50m

    IssuesIncidente menor
    Componentes afectados
    Payroll, Benefits, HR
    1. 17 de febrero de 2025 a las 19:24 UTCidentified

      Performance is currently degraded on the Gusto settings page, Gusto is aware and working on a resolution.

    2. 17 de febrero de 2025 a las 20:13 UTCresolved

      This incident has been resolved.

    Customers are experiencing slowness and errors when accessing Gusto

    Comenzó 22 de noviembre de 2024 a las 19:09 UTC · 1h 48m

    OutageIncidente crítico
    Componentes afectados
    Gusto.com websiteAPI
    1. 22 de noviembre de 2024 a las 19:09 UTCinvestigating

      We are currently investigating an issue where customers are unable to access their Gusto accounts. This is also impacting the performance of our API.

    2. 22 de noviembre de 2024 a las 19:16 UTCinvestigating

      We are continuing to investigate this issue.

    3. 22 de noviembre de 2024 a las 19:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 22 de noviembre de 2024 a las 20:57 UTCresolved

      Customers should no longer be experiencing slowness and errors in Gusto.

    Customers are experiencing slowness and errors

    Comenzó 20 de noviembre de 2024 a las 17:09 UTC · 13m

    IssuesIncidente menor
    Componentes afectados
    Payroll, Benefits, HRAPI
    1. 20 de noviembre de 2024 a las 17:09 UTCinvestigating

      We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

    2. 20 de noviembre de 2024 a las 17:22 UTCresolved

      Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

    Customers are experiencing slowness and errors

    Comenzó 19 de noviembre de 2024 a las 20:08 UTC · 25m

    IssuesIncidente menor
    Componentes afectados
    Payroll, Benefits, HRAPI
    1. 19 de noviembre de 2024 a las 20:08 UTCinvestigating

      We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

    2. 19 de noviembre de 2024 a las 20:33 UTCresolved

      Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

    Some customers are experiencing slowness and errors in their Gusto dashboard

    Comenzó 31 de octubre de 2024 a las 17:09 UTC · 1h 11m

    OutageIncidente mayor
    Componentes afectados
    Payroll, Benefits, HRGusto.com website
    1. 31 de octubre de 2024 a las 17:09 UTCinvestigating

      We're aware that some customers may experience slowness resulting in an error. We are actively investigating the issue.

    2. 31 de octubre de 2024 a las 17:17 UTCmonitoring

      Customers should no longer be experiencing slowness and errors due to this issue.

    3. 31 de octubre de 2024 a las 18:20 UTCresolved

      This incident has been resolved.

    All customers are unable to use our chat option for support.

    Comenzó 17 de octubre de 2024 a las 14:35 UTC · 1h 33m

    OutageIncidente crítico
    Componentes afectados
    Chat System
    1. 17 de octubre de 2024 a las 14:35 UTCinvestigating

      We are currently investigating this issue. For support, please request a call through the Support tab of your Gusto account.

    2. 17 de octubre de 2024 a las 15:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 de octubre de 2024 a las 16:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 de octubre de 2024 a las 16:08 UTCresolved

      This incident has been resolved.

    Some customers may experience longer wait times when calling Gusto

    Comenzó 19 de septiembre de 2024 a las 14:16 UTC · 1h 2m

    IssuesIncidente menor
    Componentes afectados
    Phone System
    1. 19 de septiembre de 2024 a las 14:16 UTCinvestigating

      We have identified an issue that has resulted in longer wait times when calling Gusto. Feel free to use chat for immediate assistance. We are working to resolve this issue as quickly as possible.

    2. 19 de septiembre de 2024 a las 15:19 UTCresolved

      This incident has been resolved.

    Some customers are experiencing an error when accessing Gusto.

    Comenzó 17 de septiembre de 2024 a las 1:31 UTC · 3h 19m

    OutageIncidente mayor
    Componentes afectados
    Gusto.com websiteAPI
    1. 17 de septiembre de 2024 a las 1:31 UTCinvestigating

      We are currently investigating this issue.

    2. 17 de septiembre de 2024 a las 2:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17 de septiembre de 2024 a las 3:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17 de septiembre de 2024 a las 4:50 UTCresolved

      No issues have been seen since 8:42p PT, we consider this issue resolved.

    Some Users are unable to access Gusto

    Comenzó 10 de septiembre de 2024 a las 20:57 UTC · 38m

    OutageIncidente mayor
    Componentes afectados
    Payroll, Benefits, HRGusto.com website
    1. 10 de septiembre de 2024 a las 20:57 UTCinvestigating

      We are currently investigating this issue.

    2. 10 de septiembre de 2024 a las 21:03 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 de septiembre de 2024 a las 21:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10 de septiembre de 2024 a las 21:17 UTCmonitoring

      We are continuing to monitor for any further issues. Some pages are loading slowly.

    5. 10 de septiembre de 2024 a las 21:34 UTCresolved

      This incident has been resolved.

    We are aware that some customers are experiencing issues running payroll.

    Comenzó 5 de agosto de 2024 a las 22:04 UTC · 10m

    OutageIncidente mayor
    Componentes afectados
    Payroll, Benefits, HR
    1. 5 de agosto de 2024 a las 22:04 UTCinvestigating

      We are currently investigating this issue.

    2. 5 de agosto de 2024 a las 22:12 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 de agosto de 2024 a las 22:14 UTCresolved

      This incident has been resolved.

    Experiencing Issues with Cloudflare CDN/Cache and Cloudflare Network

    Comenzó 20 de junio de 2024 a las 19:36 UTC · 1h 0m

    IssuesIncidente menor
    Componentes afectados
    API
    1. 20 de junio de 2024 a las 19:36 UTCinvestigating

      We are currently investigating this issue.

    2. 20 de junio de 2024 a las 20:35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20 de junio de 2024 a las 20:36 UTCresolved

      This incident has been resolved.

    We are aware of some users experiencing site slowness or time outs. Our team is actively working to resolve this issue with an anticipated resolution by 11am PST. We apologize for any inconvenience.

    Comenzó 15 de abril de 2024 a las 16:36 UTC · 1h 22m

    Pending
    Componentes afectados
    Gusto.com website
    1. 15 de abril de 2024 a las 16:36 UTCinvestigating

      We are currently investigating this issue.

    2. 15 de abril de 2024 a las 17:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15 de abril de 2024 a las 17:59 UTCresolved

      This incident has been resolved.

    We are currently experiencing higher than normal call volume. During this time, please leverage help center for support. Thank you for your patience.

    Comenzó 19 de marzo de 2024 a las 21:13 UTC · 43m

    OutageIncidente crítico
    Componentes afectados
    Phone System
    1. 19 de marzo de 2024 a las 21:13 UTCinvestigating

      We are currently investigating this issue.

    2. 19 de marzo de 2024 a las 21:55 UTCresolved

      This incident has been resolved.