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51 Jw Player incidents · mayo de 2025 — official updates, affected components, duration and resolution details.
Expedición del proveedor de terceros impactando Instant Live.
Seguimos trabajando en una solución para esta cuestión.
Se ha aplicado una solución y estamos monitoreando los resultados.
Traducido automáticamente desde la actualización oficial del incidente.
Expedición del proveedor de terceros impactando Instant Live.
Se ha aplicado una solución y estamos monitoreando los resultados.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Entre 16:15 y 16:20 UTC se desconectó un pequeño número de corrientes vivas. Transmisiones activas en vivo fueron capaces de reconectar y reanudar, y no hay ningún impacto a largo plazo a los contenidos DVR o VOD de los flujos en vivo afectados aparte de reanudar un nuevo ID de activos. Todos los sistemas están en funcionamiento y estamos monitoreando los sistemas ingerentes en vivo.
No se observaron otras cuestiones durante el período de vigilancia. Instant Live streams are operational.
Traducido automáticamente desde la actualización oficial del incidente.
Expedición del proveedor de terceros impactando Instant Live.
Un pequeño número de flujos en vivo fueron desconectados alrededor de 13:10 UTC, terminando el Asset correspondiente. Transmisiones activas en vivo fueron capaces de reconectar y reanudar, y no hay ningún impacto a largo plazo a los contenidos DVR o VOD de los flujos en vivo afectados aparte de reanudar un nuevo ID de activos. Todos los sistemas son actualmente verdes.
Traducido automáticamente desde la actualización oficial del incidente.
Actualmente estamos investigando un problema que está impidiendo que los usuarios vuelvan a cargar los medios a través del Dashboard.
Hemos identificado el problema y estamos probando una posible solución.
Seguimos trabajando en una solución para esta cuestión.
Se ha aplicado una solución y estamos monitoreando los resultados.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Third party provider issue impacting Instant Live.
We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery and continuing to monitor.
Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.
The incident has been resolved.
Between approximately 9:00 AM and 12:10 PM EST, some publishers experienced an interruption in player and ad rendering. The issue has been identified and resolved.
We are investigating issue with media stuck in processing after upload
The issue has been identified and a fix is being implemented.
Our Playlists service is also affected. Streaming and playback of existing media remain unimpacted. We will provide another update shortly.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Third party provider issue impacting Instant Live.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Third party provider issue impacting Instant Live.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Third party provider issue impacting Instant Live.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Third party provider issue impacting Instant Live.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
The incident has been resolved.
Geo-location enforcement is currently degraded for Studio DRM customers using the Geo Location API and token geo settings. We are actively investigating.
A fix has been implemented and we are monitoring the results
This incident has been resolved.
Increased latency and 5xx on DRM platform requests
We have applied a fix and are monitoring performance
This incident has been resolved.
We are currently investigating an issue affecting video uploads. Our engineering team is investigating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Third party provider issue impacting Instant Live.
The incident has been resolved.
We are currently investigating delays in video ingestion and webhook delivery. Our teams are investigating and we will share an update once we have more information.
We are continuing to investigate this issue.
Our teams have identified the cause of the delays and are actively working on recovery.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue causing uploads to direct upload endpoints to fail for some customers. URL based ingest is not affected.
A fix has been implemented and we are monitoring the results. Some customers may have experienced a low number of playback failures during the incident.
We are continuing to monitor for any further issues.
The issue has been resolved and all systems are operational.
We are currently investigating an an issue where new monetization campaigns cannot be started.
The issue has been identified and a fix is being implemented.
This incident has been resolved.