Historial de interrupciones de Kajabi

1. 17 de agosto de 2026 a las 18:02 UTCmonitoring

   Recibimos informes de errores al guardar cambios en varias áreas de Kajabi. Se ha implementado una solución para los errores que afectan el ahorro en múltiples áreas de Kajabi, y el ahorro ahora debe estar funcionando como se espera. Nuestro equipo está monitoreando activamente para confirmar la resolución completa. Los héroes que siguen experimentando problemas deben intentar refrescar su navegador, y pueden ponerse en contacto con nuestro equipo de soporte si el problema persiste.

2. 17 de agosto de 2026 a las 20:04 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 14 de agosto de 2026 a las 17:21 UTCidentified

   Los héroes pueden ver valores anteriores después de guardar cambios en el contenido del Curso. Las actualizaciones están siendo procesadas y aplicadas normalmente, pero no pueden mostrarse inmediatamente. Puedes refrescar la página para ver el contenido actualizado mientras tanto. Nuestro equipo de ingeniería está investigando y compartiremos otra actualización ya que tenemos más información.

2. 14 de agosto de 2026 a las 19:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14 de agosto de 2026 a las 20:41 UTCresolved

   This incident has been resolved.

Traducido automáticamente desde la actualización oficial del incidente.

1. 6 de agosto de 2026 a las 15:09 UTCinvestigating

   We're investigating an issue affecting countdown timer blocks in email campaigns. Affected users may see errors when editing, previewing, or sending emails that contain a countdown block. Our team is actively looking into this with a vendor and we will post an update as soon as we have more information.

2. 6 de agosto de 2026 a las 16:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6 de agosto de 2026 a las 17:10 UTCresolved

   This incident has been resolved.

1. 4 de agosto de 2026 a las 16:29 UTCidentified

   We have identified the cause of the error occurring when accessing the Communities product. Our engineering team is implementing a fix and working as quickly as possible to restore normal functionality. We will share another update once the fix has been deployed.

2. 4 de agosto de 2026 a las 16:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 de agosto de 2026 a las 17:46 UTCresolved

   This incident has been resolved.

1. 3 de agosto de 2026 a las 14:24 UTCidentified

   Hemos notado algunos problemas que afectan nuestras interacciones de apoyo. Puede haber un retraso en la respuesta de nuestros agentes. Nuestro proveedor de chat está investigando y buscando resolver el asunto. Vamos a proporcionar una actualización en cuanto tengamos más información. Por favor contacte a [email protected] para sus necesidades. Gracias por su paciencia continua, continuaremos actualizando esta página a medida que la situación evoluciona.

2. 3 de agosto de 2026 a las 17:09 UTCresolved

   Nuestro proveedor ha implementado una solución y esto ya está resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 29 de julio de 2026 a las 0:22 UTCidentified

   Nuestro equipo ha identificado un problema en Comunidades que nuestro equipo de ingeniería está trabajando activamente para resolver. Algunos vídeos recién subidos pueden mostrar miniaturas perdidas o pegadas, y algunas nuevas notificaciones de correo pueden no haberse enviado. La reproducción de vídeo en las aplicaciones iOS y Android también puede ser afectada.

2. 29 de julio de 2026 a las 18:26 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. 29 de julio de 2026 a las 19:06 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 15 de julio de 2026 a las 19:08 UTCidentified

   Hemos identificado la causa del problema del panel de control Community Meetup y nuestro equipo de ingeniería está trabajando en una solución. Apreciamos su paciencia mientras resolvemos esto.

2. 15 de julio de 2026 a las 19:10 UTCidentified

   Somos conscientes de que la página Community Meetup es inaccesible y nuestro equipo de ingeniería está trabajando en una solución. Apreciamos su paciencia mientras resolvemos esto.

3. 15 de julio de 2026 a las 19:42 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. 15 de julio de 2026 a las 20:02 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 30 de junio de 2026 a las 9:49 UTCinvestigating

   We’re currently investigating reports of slow page loads and intermittent issues accessing Kajabi. Our engineering team is actively investigating and will provide updates as more information becomes available.

2. 30 de junio de 2026 a las 11:29 UTCinvestigating

   We're continuing to investigate reports of slow page loads and issues accessing Kajabi. Our engineering team is actively working to identify the root cause and restore normal performance as quickly as possible. We'll continue to provide updates as more information becomes available.

3. 30 de junio de 2026 a las 11:38 UTCmonitoring

   A fix has been implemented, and we are seeing the platform recover. Users are once again able to access Kajabi, and services are returning to normal. We will continue to closely monitor to ensure stability and will provide additional updates if necessary.

4. 30 de junio de 2026 a las 13:37 UTCresolved

   This incident has been resolved.

1. 26 de junio de 2026 a las 17:41 UTCinvestigating

   We've identified an issue affecting the text field in email campaigns. Our engineering team is investigating the root cause and working to resolve this as quickly as possible. We'll provide updates as soon as we have more information.

2. 26 de junio de 2026 a las 17:50 UTCidentified

   We've identified the root cause of the text field issue in email campaigns. Our engineering team is actively working on a fix and will deploy it as soon as it's ready. Thank you for your patience.

3. 26 de junio de 2026 a las 18:28 UTCidentified

   We are continuing to work on a fix for this issue. We've identified that this also affects Coaching live room sessions. We'll continue to provide updates as soon as we have more information.

4. 26 de junio de 2026 a las 18:50 UTCmonitoring

   A fix has been implemented. We're monitoring the situation closely to ensure everything is working as expected.

5. 26 de junio de 2026 a las 19:41 UTCresolved

   This incident has been resolved.

1. 24 de junio de 2026 a las 21:00 UTCinvestigating

   The Kajabi platform is currently unavailable. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.

2. 24 de junio de 2026 a las 21:04 UTCinvestigating

   The Kajabi platform may currently be unavailable for some Heroes. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.

3. 24 de junio de 2026 a las 21:09 UTCmonitoring

   A fix has been implemented and we are seeing the platform recover. We will continue to monitor the situation.

4. 24 de junio de 2026 a las 21:21 UTCresolved

   This incident has been resolved.

1. 17 de junio de 2026 a las 19:16 UTCinvestigating

   Some Heroes and members are currently unable to access their Kajabi Communities and/or are experiencing other issues within the Community. Our engineering team is actively investigating. We will provide updates as soon as more information is available.

2. 17 de junio de 2026 a las 22:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 de junio de 2026 a las 22:59 UTCresolved

   This incident has been resolved.

1. 12 de junio de 2026 a las 15:13 UTCinvestigating

   We're currently investigating an issue affecting Community Direct Messages (DMs) on both the web and the Kajabi Mobile App (KMA), where users may be unable to load previous messages or new messages may not appear. Our engineering team is actively looking into the issue. We'll share more updates as soon as we've identified the root cause. We highly appreciate your patience at this time.

2. 12 de junio de 2026 a las 15:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 de junio de 2026 a las 15:56 UTCmonitoring

   We have identified the root cause and pushed out a fix. Your Community DMs should now be loading up properly. We'll continue to monitor the situation for any changes.

4. 12 de junio de 2026 a las 16:26 UTCresolved

   This incident has been resolved.

1. 3 de junio de 2026 a las 16:11 UTCidentified

   We are currently investigating reports that mykajabi.com subdomains are inaccessible for users located in Turkey. This may also impact Users making changing to their content.

2. 3 de junio de 2026 a las 16:11 UTCidentified

   We have identified the cause of the issue affecting mykajabi.com subdomains for users in Turkey. We will continue to provide updates as we make progress.

3. 7 de junio de 2026 a las 1:32 UTCresolved

   This incident has been resolved.

1. 2 de junio de 2026 a las 17:13 UTCinvestigating

   We are currently investigating reports of participants being unexpectedly disconnected from Live Rooms sessions. Our team is actively looking into the issue and will provide updates as they become available. We apologize for the disruption.

2. 2 de junio de 2026 a las 19:20 UTCinvestigating

   We are continuing to investigate this issue and will continue to provide further updates as they become available. We appreciate your patience.

3. 2 de junio de 2026 a las 20:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2 de junio de 2026 a las 22:39 UTCresolved

   This incident has been resolved.

1. 31 de mayo de 2026 a las 2:45 UTCmonitoring

   One of our vendors is undergoing scheduled maintenance from 7:30 PM – 8:30 PM PST. During this window, video and audio uploads may be delayed or appear stuck. We'll continue to provide updates here as they come.

2. 31 de mayo de 2026 a las 3:30 UTCresolved

   The maintenance has completed successfully.

1. 29 de mayo de 2026 a las 17:03 UTCinvestigating

   We are currently investigating reports of errors affecting community access. Some users may be unable to load or interact with community content. Our team has been alerted and is actively looking into the issue.

2. 29 de mayo de 2026 a las 20:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29 de mayo de 2026 a las 21:32 UTCresolved

   This incident has been resolved.

1. 27 de mayo de 2026 a las 15:29 UTCinvestigating

   We are currently investigating reports of slower than expected response times with CoFounder. Our team is actively looking into the cause and working to restore normal performance as quickly as possible. We'll provide updates as we learn more.

2. 27 de mayo de 2026 a las 16:32 UTCidentified

   We've identified the cause as an ongoing incident with OpenAI, which CoFounder relies on. CoFounder response times will remain delayed until OpenAI resolves the upstream issue. You can monitor OpenAI's status directly at https://status.openai.com. We'll continue to provide updates here as we learn more.

3. 28 de mayo de 2026 a las 15:07 UTCresolved

   This incident has been resolved.

1. 14 de mayo de 2026 a las 15:48 UTCidentified

   We are aware of an issue where the "Respond to dispute" button on disputed transactions is not responding when clicked. We will update this status once we have more information.

2. 14 de mayo de 2026 a las 16:23 UTCmonitoring

   A fix has been deployed for the issue affecting the "Respond to dispute" button on disputed transactions. We are monitoring to confirm stability.

3. 14 de mayo de 2026 a las 16:42 UTCresolved

   Functionality has been restored and the "Respond to dispute" button is working as expected.

1. 13 de mayo de 2026 a las 14:05 UTCinvestigating

   We are currently investigating reports of Heroes being unable to access the support portal through the "Contact support" on the top right menu in Kajabi. Our team is actively working to identify the cause and resolve this as quickly as possible. As a temporary workaround, you can access our help center directly at help.kajabi.com for assistant or contact our support team via email at [email protected].

2. 13 de mayo de 2026 a las 15:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13 de mayo de 2026 a las 17:21 UTCresolved

   This incident has been resolved.

1. 6 de mayo de 2026 a las 20:39 UTCidentified

   We have identified an issue where users are experiencing errors when attempting to access the Webhooks page via Settings > Integrations & Webhooks > Webhooks. Our engineering team is actively working on a fix and we are moving as quickly as possible to restore full functionality. We will continue to provide updates as we make progress.

2. 6 de mayo de 2026 a las 20:47 UTCresolved

   This incident has been resolved.