Historial de interrupciones de Lob

1. 23 de octubre de 2026 a las 18:02 UTCinvestigating

   Lob está experimentando un nivel elevado de errores de API y nuestro equipo de ingeniería está actualmente investigando el problema.

2. 23 de octubre de 2026 a las 18:25 UTCmonitoring

   El pico de errores de API ha resuelto. El equipo de ingeniería de Lob sigue monitoreando activamente para asegurar que el sistema sea estable.

3. 23 de octubre de 2026 a las 20:17 UTCresolved

   Nuestro equipo de ingeniería ha confirmado que el incidente está cerrado ya que los errores de API han disminuido desde que se han implementado correcciones.

Traducido automáticamente desde la actualización oficial del incidente.

1. 23 de septiembre de 2026 a las 14:44 UTCinvestigating

   Actualmente estamos viendo cierta desaceleración en el procesamiento y estamos investigando la causa. Proporcionaremos actualizaciones adicionales a medida que se disponga de más información

2. 23 de septiembre de 2026 a las 15:50 UTCmonitoring

   Hemos identificado y resuelto la cuestión y estamos monitoreando el oleoducto para asegurar que siga siendo estable.

3. 24 de septiembre de 2026 a las 15:38 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 20 de agosto de 2026 a las 16:27 UTCinvestigating

   Actualmente estamos investigando un problema que afecta a los usuarios. Algunos usuarios pueden encontrar un error al intentar iniciar sesión. Nuestro equipo está trabajando activamente para identificar la causa raíz y restaurar la funcionalidad normal.

2. 20 de agosto de 2026 a las 16:59 UTCinvestigating

   Actualmente estamos investigando un problema que afecta a los logins. Algunos usuarios pueden encontrar un error al intentar iniciar sesión. Si usted está afectado, restablecer su contraseña de la página de inicio de sesión restaurará el acceso. Por favor, elija una contraseña única que no utilice en ningún otro sitio. Nuestro equipo está trabajando activamente para restaurar la funcionalidad normal, y proporcionaremos actualizaciones a medida que se disponga de más información.

Traducido automáticamente desde la actualización oficial del incidente.

1. 12 de agosto de 2026 a las 17:52 UTCinvestigating

   We are currently seeing an elevated error rate on the /v1/bulk/us_verifications endpoint. Our team is actively investigating and we will post an update as soon as we have more information.

2. 12 de agosto de 2026 a las 18:04 UTCmonitoring

   We applied a patch and the elevated error rate on the /v1/bulk/us_verifications endpoint has resolved. Our team is continuing to actively monitor.

3. 12 de agosto de 2026 a las 19:18 UTCresolved

   This incident has been resolved.

1. 12 de agosto de 2026 a las 14:22 UTCidentified

   We are currently experiencing an issue affecting ingestion of USPS tracking events. All tracking events will be delayed until this issue is resolved and the backlog of data is processed. Our team is aware of the issue and actively implementing a fix.

2. 12 de agosto de 2026 a las 15:29 UTCmonitoring

   We've resolved the issue that prevented ingestion of USPS tracking events. USPS has sent us a backfill file, and we are currently processing the skipped events. Customers should see all tracking events caught up by the end of business today.

3. 12 de agosto de 2026 a las 18:05 UTCresolved

   This incident has been resolved.

1. 24 de julio de 2026 a las 11:27 UTCmonitoring

   Se ha resuelto el problema que causa 500 errores en la API de laboratorio. Seguiremos vigilando el sistema para asegurar que siga estable.

2. 24 de julio de 2026 a las 17:53 UTCresolved

   El problema que causa errores La API de Lob se ha resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 10 de julio de 2026 a las 17:36 UTCinvestigating

   We're experiencing a temporary issue across our system due to an external service outage. We're actively working on resolving this issue

2. 10 de julio de 2026 a las 18:01 UTCmonitoring

   The external service is gradually recovering and we're now actively monitoring the recovery

3. 10 de julio de 2026 a las 18:56 UTCresolved

   The external service has been resolved and all our systems are operational

1. 8 de julio de 2026 a las 17:45 UTCinvestigating

   We are currently experiencing an issue affecting some export creation and are actively working to resolve it.

2. 9 de julio de 2026 a las 17:48 UTCresolved

   The issue affecting some export requests has been resolved, and processing has returned to normal.

1. 7 de julio de 2026 a las 17:08 UTCinvestigating

   We are currently investigating an issue affecting HTML templates. Users may encounter errors when proofing HTML templates or when sending mailpieces that use an HTML creative. Our team is actively working to identify the root cause and restore normal functionality. We will provide updates as more information becomes available.

1. 7 de julio de 2026 a las 17:08 UTCinvestigating

   We are currently investigating an issue affecting HTML templates. Users may encounter errors when proofing HTML templates or when sending mailpieces that use an HTML creative. Our team is actively working to identify the root cause and restore normal functionality. We will provide updates as more information becomes available.

2. 7 de julio de 2026 a las 17:56 UTCresolved

   The issue causing errors in proofing HTML has been resolved, and processing has returned to normal. We will continue to monitor the system to ensure it remains stable.

1. 3 de julio de 2026 a las 5:48 UTCinvestigating

   We are currently experiencing elevated rendering times, which may cause delays in processing some requests. Our team is investigating the issue and will provide updates as more information becomes available.

2. 3 de julio de 2026 a las 7:41 UTCresolved

   The issue causing elevated rendering times has been resolved, and processing has returned to normal. We will continue to monitor the system to ensure it remains stable.

1. 30 de junio de 2026 a las 3:11 UTCidentified

   We experienced a temporary issue with our international address verification service this evening that caused some requests to fail. The issue has been resolved and the service is operating normally.

2. 30 de junio de 2026 a las 3:12 UTCresolved

   We experienced a temporary issue with our international address verification service this evening that caused some requests to fail. The issue has been resolved and the service is operating normally

1. 18 de junio de 2026 a las 22:33 UTCinvestigating

   Our endpoint/service is currently experiencing an outage. As a result, users may be experiencing errors, degraded performance, or inability to access certain features. Our team has identified the issue and is actively investigating the root cause.

2. 18 de junio de 2026 a las 22:58 UTCresolved

   The issue has resolved and API endpoints resolve as expected.

1. 18 de junio de 2026 a las 14:35 UTCidentified

   We identified an issue causing some API endpoints to incorrectly return 401 Unauthorized responses. This has been resolved and all endpoints are functioning as expected. impact from the issue is over.

2. 18 de junio de 2026 a las 18:57 UTCresolved

   We identified an issue causing some API endpoints to incorrectly return 401 Unauthorized responses. This has been resolved and all endpoints are functioning as expected.

1. 10 de junio de 2026 a las 21:50 UTCmonitoring

   Customers may have experienced a temporary outage related to creating letters and obtaining information about previously created letters.  The root cause has been identified and the issue resolved.

2. 10 de junio de 2026 a las 22:00 UTCresolved

   We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

1. 20 de mayo de 2026 a las 16:38 UTCinvestigating

   We are aware of an issue affecting customers attempting to verify bank accounts with micro deposits through the Lob dashboard or API. We are investigating and working on a resolution. We apologize for the inconvenience and will provide an update as soon as we have more information.

2. 20 de mayo de 2026 a las 18:56 UTCmonitoring

   We have implemented a mitigation that restores bank account verification for sending Checks. New bank account verification should now work as expected. If you created a bank account within the last 7 days and are still unable to complete verification, please reach out to our support team at [email protected] or visit https://help.lob.com/resources/getting-support for additional contact options. We will be providing an update in the coming week about longer-term changes to bank account verification, before they take effect. We apologize for any disruption this caused.

3. 29 de mayo de 2026 a las 20:30 UTCresolved

   We think the impact from the issue is over.

1. 5 de mayo de 2026 a las 17:34 UTCinvestigating

   Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard. We have identified the issue and are actively working on a fix

2. 5 de mayo de 2026 a las 18:08 UTCmonitoring

   Issue seem to be resolved. We are monitoring.

3. 5 de mayo de 2026 a las 21:40 UTCresolved

   This incident has been resolved.

1. 23 de abril de 2026 a las 17:16 UTCinvestigating

   Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard. We have identified the issue and are actively working on a fix

2. 23 de abril de 2026 a las 18:52 UTCresolved

   Our rendering system is back to being fully operational without any delays. Issue is resolved.

1. 10 de abril de 2026 a las 22:32 UTCidentified

   We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

2. 10 de abril de 2026 a las 22:32 UTCresolved

   We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

1. 7 de abril de 2026 a las 17:32 UTCinvestigating

   Our rendering system is experiencing delays so proofs and thumbnails may lake longer than expected to appear in the dashboard, we have identified the issue and are actively fixing it

2. 7 de abril de 2026 a las 18:46 UTCresolved

   All systems are operating normally. Issue is resolved.