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    Historial de interrupciones de Lyyti

    54 incidentes de Lyyti registrados desde junio de 2023, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Salida del motor del editor de mensajes

    Comenzó 14 de octubre de 2026 a las 12:28 UTC · 3m

    OutageIncidente crítico
    Componentes afectados
    Messaging
    1. 14 de octubre de 2026 a las 12:28 UTCinvestigating

      Nuestro servicio de editor de mensajes está experimentando un gran outage, lo sentimos por cualquier inconveniente.

    2. 14 de octubre de 2026 a las 12:29 UTCidentified

      Se ha determinado la cuestión y se está aplicando una solución.

    3. 14 de octubre de 2026 a las 12:29 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    4. 14 de octubre de 2026 a las 12:31 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Salida parcial con inicio de sesión Single Sign-On

    Comenzó 21 de septiembre de 2026 a las 6:51 UTC · 1h 24m

    OutageIncidente mayor
    Componentes afectados
    Lyyti iOS applicationEvent WebsitesLyyti PortalLyyti Android applicationPulse EVS
    1. 21 de septiembre de 2026 a las 6:51 UTCinvestigating

      Actualmente estamos investigando esta cuestión.

    2. 21 de septiembre de 2026 a las 7:36 UTCinvestigating

      Seguimos investigando esta cuestión.

    3. 21 de septiembre de 2026 a las 8:08 UTCidentified

      Se ha determinado la cuestión y se está aplicando una solución.

    4. 21 de septiembre de 2026 a las 8:15 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Interrupción de los servicios de apoyo

    Comenzó 16 de septiembre de 2026 a las 8:44 UTC · 4h 18m

    OutageIncidente mayor
    Componentes afectados
    Lyyti Support
    1. 16 de septiembre de 2026 a las 8:44 UTCinvestigating

      Actualmente estamos experimentando una perturbación de nuestros servicios de apoyo debido a un outage con nuestro proveedor de servicios. Usted puede experimentar retrasos en los tiempos de respuesta o dificultad para llegar a nuestro equipo de apoyo a través de todos los canales.

    2. 16 de septiembre de 2026 a las 11:34 UTCmonitoring

      Se implementó una solución y nuestros servicios de apoyo parecen estar disponibles de nuevo. Tenga en cuenta que todavía pueden ocurrir demoras y perturbaciones. Estamos monitoreando la situación.

    3. 16 de septiembre de 2026 a las 13:02 UTCresolved

      Los servicios de apoyo están plenamente operativos sin interrupciones.

    Traducido automáticamente desde la actualización oficial del incidente.

    Problemas de entrega de correo electrónico a las direcciones Microsoft 365

    Comenzó 4 de septiembre de 2026 a las 12:11 UTC · 1h 16m

    IssuesIncidente menor
    Componentes afectados
    Messaging
    1. 4 de septiembre de 2026 a las 12:11 UTCidentified

      Debido a un problema global en el entorno Microsoft 365, estamos experimentando problemas de entrega de correo electrónico a Microsoft direcciones de correo electrónico hospedadas. Estamos monitoreando la situación.

    2. 4 de septiembre de 2026 a las 13:27 UTCresolved

      El problema global de Microsoft 365 ha sido resuelto, y la entrega de correo electrónico ha vuelto a la normalidad. Cualquier correo electrónico retrasado afectado por el outage está siendo actualmente resentido.

    Traducido automáticamente desde la actualización oficial del incidente.

    Major outage

    Comenzó 1 de julio de 2026 a las 7:06 UTC · 2h 20m

    OutageIncidente mayor
    Componentes afectados
    Lyyti iOS applicationAPI & IntegrationsEvent WebsitesLyyti registrationLyyti PortalLyyti Android applicationPulse EVSLyyti Support
    1. 1 de julio de 2026 a las 7:06 UTCinvestigating

      We are currently investigating this issue.

    2. 1 de julio de 2026 a las 7:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 de julio de 2026 a las 7:30 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 1 de julio de 2026 a las 7:48 UTCidentified

      We're currently experiencing unusual high amounts of traffic.

    5. 1 de julio de 2026 a las 8:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 1 de julio de 2026 a las 9:26 UTCresolved

      This incident has been resolved.

    7. 2 de julio de 2026 a las 10:12 UTCpostmortem

      **Status update: Service disruption on 1 July 2026** On Monday 2026-07-01, between 07:00 and 08:55 UTC, Lyyti experienced unavailability and degraded performance affecting Lyyti core, including Portal, registration pages, API, integrations and mobile apps. Due to unforeseen circumstances, a high-traffic registration event triggered multiple edge cases in our system, resulting in significantly higher than expected load on our servers, which in turn caused slowness and disruption to our normal services. This was more than a routine traffic spike, and our team worked throughout the incident to restore full service. As part of our post-mortem analysis, we have identified the underlying causes. We have since deployed fixes to mitigate the identified issues and prevent this from happening again. We apologize for the inconvenience caused by this outage. If you have any further questions regarding this incident, do not hesitate to contact us.

    Major Outage

    Comenzó 16 de junio de 2026 a las 9:14 UTC · 43m

    OutageIncidente crítico
    Componentes afectados
    Lyyti iOS applicationAPI & IntegrationsMessagingEvent WebsitesLyyti registrationLyyti PortalLyyti Android applicationPulse EVS
    1. 16 de junio de 2026 a las 9:14 UTCinvestigating

      We're currently investigating a major outage, no data is lost or corrupted.

    2. 16 de junio de 2026 a las 9:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16 de junio de 2026 a las 9:57 UTCresolved

      This incident has been resolved.

    Issues with generating invoices

    Comenzó 15 de mayo de 2026 a las 7:41 UTC · 47m

    IssuesIncidente menor
    Componentes afectados
    Lyyti registration
    1. 15 de mayo de 2026 a las 7:41 UTCinvestigating

      We are currently investigating this issue.

    2. 15 de mayo de 2026 a las 7:43 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15 de mayo de 2026 a las 7:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 15 de mayo de 2026 a las 8:28 UTCresolved

      This incident has been resolved.

    Issues with the email editor

    Comenzó 30 de abril de 2026 a las 9:44 UTC · 9m

    IssuesIncidente menor
    Componentes afectados
    MessagingLyyti Portal
    1. 30 de abril de 2026 a las 9:44 UTCinvestigating

      We are currently investigating this issue.

    2. 30 de abril de 2026 a las 9:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 de abril de 2026 a las 9:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30 de abril de 2026 a las 9:53 UTCresolved

      This incident has been resolved.

    Partial outage with Support services

    Comenzó 27 de abril de 2026 a las 11:43 UTC · 1h 47m

    OutageIncidente mayor
    Componentes afectados
    Lyyti Support
    1. 27 de abril de 2026 a las 11:43 UTCinvestigating

      We are currently investigating this issue.

    2. 27 de abril de 2026 a las 12:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 de abril de 2026 a las 13:30 UTCresolved

      This incident has been resolved.

    Knowledge base unavailable (Lyyti Portal is working as usual)

    Comenzó 23 de marzo de 2026 a las 8:37 UTC · 3h 6m

    IssuesIncidente menor
    Componentes afectados
    Lyyti Support
    1. 23 de marzo de 2026 a las 8:37 UTCinvestigating

      We are currently experiencing issues with our knowledge base and Lyyti's help articles are therefore unavailable. We're investigating the issue and hope to resolve it quickly.

    2. 23 de marzo de 2026 a las 9:45 UTCinvestigating

      We are continuing to investigate this issue.

    3. 23 de marzo de 2026 a las 11:44 UTCresolved

      Knowledge base is available again!

    Issues with Material bank file uploads

    Comenzó 18 de marzo de 2026 a las 7:47 UTC · 11m

    IssuesIncidente menor
    Componentes afectados
    Lyyti Portal
    1. 18 de marzo de 2026 a las 7:47 UTCinvestigating

      We are currently investigating this issue.

    2. 18 de marzo de 2026 a las 7:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 de marzo de 2026 a las 7:58 UTCresolved

      This incident has been resolved.

    Message statuses not reflected

    Comenzó 20 de febrero de 2026 a las 17:00 UTC · 2d 21h

    IssuesIncidente menor
    1. 23 de febrero de 2026 a las 13:55 UTCresolved

      Statuses for outbound email messages were not properly reflected in the messaging statistics in Lyyti Portal. The status update was out of order between Friday 18:50 UTC and Monday 13:25 UTC, and mail statuses updated during this time will unfortunately not be reflected in the messaging statistics in Lyyti Portal. Rest assured that the incident only concerns the visibility of message statuses. Email messages has been delivered as normal during the whole period of this incident. We are sorry for the inconvenience caused by this issue.

    Message statuses are not reflected properly

    Comenzó 18 de febrero de 2026 a las 12:53 UTC · 2h 46m

    IssuesIncidente menor
    Componentes afectados
    Messaging
    1. 18 de febrero de 2026 a las 12:53 UTCinvestigating

      Since approximately 8:40 UTC today, statuses for outbound email messages are not properly reflected in the messaging statistics in Lyyti Portal. This causes all messages to be shown as 'sent' regardless of the actual status. In other words, statuses like 'opened', 'clicked', 'bounced', 'blocked', are not currently reflected for most messages sent today. Rest assured that messages are being delivered as normal, and the issue at hand only concerns the statistics and the visibility of statuses for specific messages. We are investigating the issue together with the email service provider, and we will let you know once the issue has been resolved.

    2. 18 de febrero de 2026 a las 13:33 UTCmonitoring

      The cause for the issue with the statuses has been located and the issue has been resolved. Email status updates are currently flowing normally, but it will take a moment for the statuses for the last few hours to be updated within Lyyti. We are monitoring the situation and will close the incident once all statuses have been properly updated.

    3. 18 de febrero de 2026 a las 15:39 UTCresolved

      Retroactive email statuses that had accumulated during the day have been updated, and statuses are updating in real-time as of approximately 14:05 UTC. This incident has been resolved.

    Support services are down

    Comenzó 5 de diciembre de 2025 a las 9:10 UTC · 15m

    OutageIncidente crítico
    Componentes afectados
    Lyyti Support
    1. 5 de diciembre de 2025 a las 9:10 UTCinvestigating

      Our support services are currently unavailable due to a major Cloudfare outage. We're monitoring the situation.

    2. 5 de diciembre de 2025 a las 9:19 UTCmonitoring

      Our support services are slowly up and running again.

    3. 5 de diciembre de 2025 a las 9:25 UTCresolved

      The incident has been resolved and our support services are up and running again.

    Lyyti modules inaccessible

    Comenzó 7 de noviembre de 2025 a las 13:28 UTC · 33m

    OutageIncidente mayor
    Componentes afectados
    Event WebsitesPulse EVS
    1. 7 de noviembre de 2025 a las 13:28 UTCinvestigating

      We are currently investigating this issue.

    2. 7 de noviembre de 2025 a las 13:40 UTCidentified

      The initial root cause is still being investigated. An operational issue affecting a cluster compute node was identified and the node has been recreated. Service has been restored, and we are monitoring the cluster for full stability.

    3. 7 de noviembre de 2025 a las 13:55 UTCmonitoring

      The operational issue has been mitigated, and services are now reporting as operational. We are under a period of enhanced monitoring. A key cluster compute node, which was previously unavailable, has been successfully recreated and brought back online. We are now closely monitoring the stability and performance of the cluster. We continue to investigate the root cause of the initial compute node failure.

    4. 7 de noviembre de 2025 a las 14:01 UTCresolved

      This incident has been resolved.

    Issues with Event Websites and Pulse EVS

    Comenzó 2 de octubre de 2025 a las 6:34 UTC · 35m

    OutageIncidente crítico
    Componentes afectados
    Event WebsitesPulse EVS
    1. 2 de octubre de 2025 a las 6:34 UTCinvestigating

      We are currently investigating this issue.

    2. 2 de octubre de 2025 a las 6:37 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2 de octubre de 2025 a las 6:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2 de octubre de 2025 a las 7:09 UTCresolved

      This incident has been resolved.

    Delay in email send outs

    Comenzó 30 de septiembre de 2025 a las 10:28 UTC · 4h 21m

    IssuesIncidente menor
    Componentes afectados
    Messaging
    1. 30 de septiembre de 2025 a las 10:28 UTCinvestigating

      We are currently experiencing a delay in email send outs. Messages will be delivered, but with a delay. We're currently investigating the issue with our email service provider.

    2. 30 de septiembre de 2025 a las 11:24 UTCidentified

      The issue has been identified and a fix is being implemented by our email service provider.

    3. 30 de septiembre de 2025 a las 14:49 UTCresolved

      This incident has been resolved.

    Modules backend unresponsive

    Comenzó 11 de septiembre de 2025 a las 8:45 UTC · 21m

    OutageIncidente mayor
    Componentes afectados
    Event WebsitesPulse EVS
    1. 11 de septiembre de 2025 a las 8:45 UTCinvestigating

      We are currently investigating this issue.

    2. 11 de septiembre de 2025 a las 8:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 de septiembre de 2025 a las 9:06 UTCresolved

      This incident has been resolved.

    Intermittent unavailability of web services

    Comenzó 12 de agosto de 2025 a las 15:00 UTC · 0m

    OutageIncidente mayor
    1. 14 de agosto de 2025 a las 6:12 UTCresolved

      Due to abnormally high load on some production servers, our web services experienced an intermittent outage between 15:00-15:10 UTC. This resulted in momentary inability to access event registration pages and other web services. The underlying causes have been analyzed and fixes are being implemented to prevent similar outages from occurring in the future. We are sorry for the inconvenience caused by this outage.

    Major service outage

    Comenzó 7 de agosto de 2025 a las 10:21 UTC · 43m

    OutageIncidente crítico
    Componentes afectados
    Lyyti iOS applicationAPI & IntegrationsMessagingEvent WebsitesLyyti registrationLyyti PortalLyyti Android applicationPulse EVSLyyti Support
    1. 7 de agosto de 2025 a las 10:21 UTCinvestigating

      We are currently investigating this issue.

    2. 7 de agosto de 2025 a las 10:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7 de agosto de 2025 a las 10:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7 de agosto de 2025 a las 11:03 UTCresolved

      This incident has been resolved. The root cause for the incident was related to code changes that were deployed into production by our production team. Despite being properly reviewed and approved, the code changes caused unforeseen issues under certain circumstances. As a result, there were issues accessing Lyyti's services between 10:00-10:23 UTC. We are sorry for the inconvenience caused by this outage.