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    Historial de interrupciones de Mailjet

    51 incidentes de Mailjet registrados desde diciembre de 2021, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Microsoft Incident Resulting in Delivery Issues to M365

    Comenzó 4 de septiembre de 2026 a las 12:23 UTC · 32m

    Pending
    1. 4 de septiembre de 2026 a las 12:23 UTCmonitoring

      A partir de las 08:00 UTC, Microsoft comenzó a experimentar un incidente causando un mayor volumen de correos electrónicos diferidos en todas las regiones de M365. Las respuestas afectadas están volviendo "451 4.7.500 Server ocupado". Nuestros equipos están monitoreando activamente la situación. Enviar a otros proveedores de correo electrónico no está afectado.

    2. 4 de septiembre de 2026 a las 12:55 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Support Ticket Creation Failures

    Comenzó 5 de junio de 2026 a las 10:01 UTC · 32m

    OutageIncidente crítico
    Componentes afectados
    Support
    1. 5 de junio de 2026 a las 10:01 UTCinvestigating

      We are currently investigating this issue.

    2. 5 de junio de 2026 a las 10:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 de junio de 2026 a las 10:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 de junio de 2026 a las 10:33 UTCresolved

      This incident has been resolved.

    Lag on Event API

    Comenzó 14 de octubre de 2025 a las 13:30 UTC · 14h 12m

    OutageIncidente mayor
    Componentes afectados
    Event API
    1. 14 de octubre de 2025 a las 13:30 UTCinvestigating

      Lag are identified we are investigating the issue

    2. 14 de octubre de 2025 a las 14:01 UTCidentified

      The issue has been identified and our team is working on a fix.

    3. 14 de octubre de 2025 a las 15:52 UTCidentified

      The fix is under review.

    4. 14 de octubre de 2025 a las 16:33 UTCidentified

      The fix is now under testing.

    5. 14 de octubre de 2025 a las 18:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 14 de octubre de 2025 a las 20:13 UTCmonitoring

      We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.

    7. 15 de octubre de 2025 a las 3:42 UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 15 de octubre de 2025 a las 3:42 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Comenzó 2 de octubre de 2025 a las 9:24 UTC · 1h 17m

    IssuesIncidente menor
    Componentes afectados
    Mailjet App
    1. 2 de octubre de 2025 a las 9:24 UTCinvestigating

      We are currently investigating this issue.

    2. 2 de octubre de 2025 a las 9:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 de octubre de 2025 a las 9:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 de octubre de 2025 a las 10:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 de octubre de 2025 a las 10:40 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Comenzó 1 de octubre de 2025 a las 8:12 UTC · 16h 31m

    IssuesIncidente menor
    Componentes afectados
    Statistics DisplayMailjet AppEvent API
    1. 1 de octubre de 2025 a las 8:12 UTCinvestigating

      We are currently investigating this issue.

    2. 1 de octubre de 2025 a las 9:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 de octubre de 2025 a las 10:56 UTCmonitoring

      We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.

    4. 1 de octubre de 2025 a las 11:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 1 de octubre de 2025 a las 20:30 UTCmonitoring

      We are continuing to actively monitor the system.

    6. 2 de octubre de 2025 a las 0:42 UTCresolved

      This incident has been resolved.

    Delays in emails processing and general app.mailjet.com login issues

    Comenzó 30 de septiembre de 2025 a las 10:21 UTC · 7h 44m

    OutageIncidente mayor
    Componentes afectados
    Outgoing SMTPStatistics DisplayMailjet AppWebsite (Mailjet.com)REST APISEND API
    1. 30 de septiembre de 2025 a las 10:21 UTCinvestigating

      We are currently investigating an issue impacting email processing along with app.mailjet.com login issues, reflecting into "wrong password" errors.

    2. 30 de septiembre de 2025 a las 10:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 30 de septiembre de 2025 a las 11:12 UTCidentified

      We have identified the root cause of the issue. While we are working on getting this resolved, clients will experience inability to log into app.mailjet.com as well as experience email processing delays.

    4. 30 de septiembre de 2025 a las 16:09 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 30 de septiembre de 2025 a las 17:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 30 de septiembre de 2025 a las 18:05 UTCresolved

      The incident has been resolved. Any missing statistics during the incident haven't been lost and will show up in the statistics page later today.

    Login issues with Mailjet Application and Intermittent Errors on REST API

    Comenzó 4 de septiembre de 2025 a las 6:54 UTC · 5h 36m

    OutageIncidente crítico
    Componentes afectados
    Mailjet EmbeddedMailjet AppForm BuilderREST API
    1. 4 de septiembre de 2025 a las 6:54 UTCinvestigating

      We are currently investigating this issue.

    2. 4 de septiembre de 2025 a las 8:34 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4 de septiembre de 2025 a las 8:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 4 de septiembre de 2025 a las 10:33 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 4 de septiembre de 2025 a las 11:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 4 de septiembre de 2025 a las 12:30 UTCresolved

      This incident has been resolved.

    Connection issues related to Event API

    Comenzó 6 de julio de 2025 a las 9:07 UTC · 19m

    OutageIncidente mayor
    Componentes afectados
    Event API
    1. 6 de julio de 2025 a las 9:07 UTCinvestigating

      Our team is currently investigating a potential issue impacting some customers on webhook connection.

    2. 6 de julio de 2025 a las 9:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6 de julio de 2025 a las 9:26 UTCresolved

      This incident has been resolved.

    Campaigns may experience getting queued and not sent

    Comenzó 31 de enero de 2025 a las 11:39 UTC · 2h 26m

    IssuesIncidente menor
    Componentes afectados
    Mailjet App
    1. 31 de enero de 2025 a las 11:39 UTCinvestigating

      We are currently investigating this issue.

    2. 31 de enero de 2025 a las 12:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 de enero de 2025 a las 13:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 de enero de 2025 a las 14:05 UTCresolved

      This incident has been resolved.

    Event sending issues related to Event API

    Comenzó 23 de octubre de 2024 a las 11:55 UTC · 3h 2m

    OutageIncidente mayor
    1. 23 de octubre de 2024 a las 11:55 UTCinvestigating

      We are currently investigating issues with our Event API partially sending events.

    2. 23 de octubre de 2024 a las 13:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23 de octubre de 2024 a las 13:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23 de octubre de 2024 a las 14:56 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Comenzó 1 de octubre de 2024 a las 12:24 UTC · 2h 44m

    OutageIncidente crítico
    Componentes afectados
    Mailjet App
    1. 1 de octubre de 2024 a las 12:24 UTCinvestigating

      We are currently investigating login issues on app

    2. 1 de octubre de 2024 a las 12:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1 de octubre de 2024 a las 15:08 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Comenzó 31 de julio de 2024 a las 5:44 UTC · 5h 19m

    OutageIncidente crítico
    Componentes afectados
    Mailjet App
    1. 31 de julio de 2024 a las 5:44 UTCidentified

      The issue has been identified and we are currently working through the fix

    2. 31 de julio de 2024 a las 8:13 UTCidentified

      The mitigation of the DDoS attack to our application is still in progress.

    3. 31 de julio de 2024 a las 8:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 de julio de 2024 a las 9:17 UTCmonitoring

      We have implemented measures to mitigate the DDoS attack on our application and are continuously making adjustments to better withstand the attack. Some customers may report intermittent periods where the application experiences slowness or becomes unresponsive.

    5. 31 de julio de 2024 a las 10:51 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 31 de julio de 2024 a las 11:03 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Comenzó 30 de julio de 2024 a las 12:25 UTC · 13h 30m

    OutageIncidente crítico
    Componentes afectados
    Mailjet App
    1. 30 de julio de 2024 a las 12:25 UTCinvestigating

      We are currently investigating this issue.

    2. 30 de julio de 2024 a las 12:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30 de julio de 2024 a las 16:29 UTCidentified

      We are continuing to work through the fix for this issue

    4. 30 de julio de 2024 a las 19:06 UTCidentified

      The mitigation of the DDoS attack to our application is still in progress.

    5. 30 de julio de 2024 a las 22:05 UTCmonitoring

      The service is back but we're continuing to monitor its state to ensure there's no further issues.

    6. 31 de julio de 2024 a las 1:55 UTCresolved

      The service is back to normal.

    Latency and login issues with Mailjet Application

    Comenzó 31 de mayo de 2024 a las 8:07 UTC · 1h 41m

    OutageIncidente crítico
    Componentes afectados
    Mailjet App
    1. 31 de mayo de 2024 a las 8:07 UTCinvestigating

      We are currently investigating this issue.

    2. 31 de mayo de 2024 a las 8:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31 de mayo de 2024 a las 8:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31 de mayo de 2024 a las 9:48 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Comenzó 27 de mayo de 2024 a las 15:54 UTC · 2h 18m

    IssuesIncidente menor
    Componentes afectados
    Mailjet EmbeddedMailjet App
    1. 27 de mayo de 2024 a las 15:54 UTCinvestigating

      We are currently investigating this issue.

    2. 27 de mayo de 2024 a las 16:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27 de mayo de 2024 a las 18:11 UTCresolved

      This incident has been resolved.

    Login Issues with Mailjet Application

    Comenzó 27 de mayo de 2024 a las 13:23 UTC · 50m

    OutageIncidente crítico
    Componentes afectados
    Mailjet EmbeddedMailjet App
    1. 27 de mayo de 2024 a las 13:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27 de mayo de 2024 a las 13:48 UTCinvestigating

      We are currently investigating this issue.

    3. 27 de mayo de 2024 a las 13:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 de mayo de 2024 a las 14:13 UTCresolved

      This incident has been resolved.

    Message Sending Delay

    Comenzó 11 de diciembre de 2023 a las 15:23 UTC · 4h 5m

    IssuesIncidente menor
    Componentes afectados
    Outgoing SMTP
    1. 11 de diciembre de 2023 a las 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 11 de diciembre de 2023 a las 16:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11 de diciembre de 2023 a las 16:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 11 de diciembre de 2023 a las 17:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 11 de diciembre de 2023 a las 18:15 UTCmonitoring

      Different fixes are being implemented and we are monitoring the results.

    6. 11 de diciembre de 2023 a las 18:31 UTCmonitoring

      Remediation is still in progress and outbound mail continues to be delayed.

    7. 11 de diciembre de 2023 a las 19:28 UTCresolved

      This incident has been resolved.

    Customers might experience a delay in statistics or showing messages in queued status. All emails are processed and sent

    Comenzó 9 de octubre de 2023 a las 10:12 UTC · 5h 43m

    IssuesIncidente menor
    Componentes afectados
    Statistics DisplayEvent API
    1. 9 de octubre de 2023 a las 10:12 UTCinvestigating

      We are currently investigating this issue.

    2. 9 de octubre de 2023 a las 10:13 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9 de octubre de 2023 a las 11:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 9 de octubre de 2023 a las 14:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 9 de octubre de 2023 a las 15:55 UTCresolved

      This incident has been resolved.

    Message Sending Delay

    Comenzó 15 de septiembre de 2023 a las 3:00 UTC · 1h 39m

    IssuesIncidente menor
    Componentes afectados
    Outgoing SMTPSEND API
    1. 15 de septiembre de 2023 a las 3:00 UTCinvestigating

      Mailjet Engineering is investigating an email sending delay.

    2. 15 de septiembre de 2023 a las 4:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 de septiembre de 2023 a las 4:40 UTCresolved

      This incident has been resolved.

    Degraded performance on campaign scheduling

    Comenzó 28 de junio de 2023 a las 7:59 UTC · 1h 53m

    IssuesIncidente menor
    Componentes afectados
    Outgoing SMTP
    1. 28 de junio de 2023 a las 7:59 UTCinvestigating

      Some customers may report that scheduled campaigns are not being sent. Our teams are currently investigating this issue.

    2. 28 de junio de 2023 a las 8:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 de junio de 2023 a las 8:47 UTCidentified

      Some customers may report degraded performance on sending campaigns or campaigns scheduled not being sent. Our teams are currently investigating this issue.

    4. 28 de junio de 2023 a las 9:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 28 de junio de 2023 a las 9:52 UTCresolved

      This incident has been resolved.