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    Historial de interrupciones de Mapbox

    53 incidentes de Mapbox registrados desde marzo de 2023, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Intermittent Routing Disruptions in US-East

    Comenzó 20 de octubre de 2026 a las 18:43 UTC · 12h 38m

    IssuesIncidente menor
    Componentes afectados
    API
    1. 20 de octubre de 2026 a las 18:43 UTCinvestigating

      El 20 de octubre de 2026, entre las 14:45 y las 15:47 UTC, las restricciones temporales de capacidad regional causaron perturbaciones intermitentes a los servicios de navegación en la región sudoriental. Esto dio lugar a períodos breves y recurrentes de latencia elevada y los resultados de la ruta que faltaron durante esta ventana. Nuestros servicios han regresado a la operación normal, y nuestro equipo de ingeniería continúa investigando.

    2. 21 de octubre de 2026 a las 7:21 UTCinvestigating

      Esta cuestión se ha resuelto.

    3. 21 de octubre de 2026 a las 7:22 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Disrupción en Routing Disponibilidad en US-Este

    Comenzó 19 de octubre de 2026 a las 21:38 UTC · 0m

    Pending
    Componentes afectados
    API
    1. 19 de octubre de 2026 a las 21:38 UTCresolved

      Entre 19:18 y 19:41 UTC, experimentamos un problema que afecta a la API de Instrucciones y la API de emparejamiento de mapa en la región de Estados Unidos-Este. Esto causó una elevada latencia y falta de datos de ruta para una parte significativa del tráfico regional. La cuestión ha sido identificada y resuelta, y todas las métricas de servicio han regresado plenamente a la operación normal.

    Traducido automáticamente desde la actualización oficial del incidente.

    Elevated Rate of Partial Response (206) and Not Found (404) Errors in the Search Box API

    Comenzó 29 de junio de 2026 a las 8:53 UTC · 6h 22m

    OutageIncidente mayor
    Componentes afectados
    Search
    1. 29 de junio de 2026 a las 8:53 UTCinvestigating

      Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses.

    2. 29 de junio de 2026 a las 9:03 UTCidentified

      A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

    3. 29 de junio de 2026 a las 15:15 UTCresolved

      This incident has been resolved.

    Degraded live traffic in Europe

    Comenzó 10 de febrero de 2026 a las 17:23 UTC · 17h 8m

    IssuesIncidente menor
    Componentes afectados
    Mapbox Traffic DataTraffic Congestion Visual Layer
    1. 10 de febrero de 2026 a las 17:23 UTCidentified

      Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

    2. 10 de febrero de 2026 a las 19:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11 de febrero de 2026 a las 10:31 UTCresolved

      The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

    Delayed delivery of Mapbox Traffic Data

    Comenzó 6 de diciembre de 2025 a las 0:46 UTC · 2d 22h

    IssuesIncidente menor
    Componentes afectados
    Mapbox Traffic Data
    1. 6 de diciembre de 2025 a las 0:46 UTCidentified

      We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

    2. 8 de diciembre de 2025 a las 23:08 UTCresolved

      This incident has been resolved.

    High failure rate for live traffic tile requests

    Comenzó 29 de noviembre de 2025 a las 3:09 UTC · 45m

    OutageIncidente mayor
    Componentes afectados
    API
    1. 29 de noviembre de 2025 a las 3:09 UTCinvestigating

      Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

    2. 29 de noviembre de 2025 a las 3:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 29 de noviembre de 2025 a las 3:54 UTCresolved

      This incident has been resolved.

    AWS outage impacting Mapbox core services

    Comenzó 20 de octubre de 2025 a las 10:59 UTC · 13h 41m

    IssuesIncidente menor
    Componentes afectados
    APIMapbox Traffic DataTelemetryAPI
    1. 20 de octubre de 2025 a las 10:59 UTCidentified

      We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

    2. 20 de octubre de 2025 a las 23:55 UTCmonitoring

      We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

    3. 21 de octubre de 2025 a las 0:12 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 21 de octubre de 2025 a las 0:40 UTCresolved

      This incident has been resolved.

    Elevated level of partial response in Search Box API

    Comenzó 14 de octubre de 2025 a las 9:48 UTC · 0m

    Pending
    Componentes afectados
    Search
    1. 14 de octubre de 2025 a las 9:48 UTCresolved

      From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

    Missing Closures Icons in Traffic Maps v1

    Comenzó 21 de septiembre de 2025 a las 22:42 UTC · 3h 10m

    IssuesIncidente menor
    Componentes afectados
    Mapbox Traffic Data
    1. 21 de septiembre de 2025 a las 22:42 UTCinvestigating

      We are currently investigating this issue.

    2. 22 de septiembre de 2025 a las 1:53 UTCresolved

      This incident has been resolved.

    Matrix API Planned Closures (remove icons)

    Comenzó 21 de septiembre de 2025 a las 22:41 UTC · 3h 11m

    IssuesIncidente menor
    Componentes afectados
    API
    1. 21 de septiembre de 2025 a las 22:41 UTCinvestigating

      We are currently investigating this issue.

    2. 22 de septiembre de 2025 a las 1:52 UTCresolved

      This incident has been resolved.

    Mapbox Tiling Service job delays

    Comenzó 6 de septiembre de 2025 a las 22:37 UTC · 47m

    IssuesIncidente menor
    Componentes afectados
    API
    1. 6 de septiembre de 2025 a las 22:37 UTCinvestigating

      We are currently investigating this issue.

    2. 6 de septiembre de 2025 a las 22:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 de septiembre de 2025 a las 23:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 de septiembre de 2025 a las 23:24 UTCresolved

      This incident has been resolved.

    Degraded ETA and Traffic Visualization

    Comenzó 14 de julio de 2025 a las 19:30 UTC · 10h 31m

    IssuesIncidente menor
    Componentes afectados
    Mapbox Traffic DataAPITraffic Congestion Visual Layer
    1. 14 de julio de 2025 a las 19:30 UTCinvestigating

      Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

    2. 15 de julio de 2025 a las 4:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 de julio de 2025 a las 6:01 UTCresolved

      This incident has been resolved.

    Navigation API: Missing live-traffic data

    Comenzó 8 de julio de 2025 a las 11:30 UTC · 0m

    IssuesIncidente menor
    1. 15 de julio de 2025 a las 16:24 UTCresolved

      Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

    Traffic Maps v1, Matrix API - Delayed Live Traffic Updates

    Comenzó 2 de junio de 2025 a las 19:00 UTC · 0m

    IssuesIncidente menor
    1. 3 de junio de 2025 a las 2:07 UTCresolved

      On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

    Increased Searchbox latency for eu-west-1 P95

    Comenzó 13 de mayo de 2025 a las 23:59 UTC · 8h 39m

    Pending
    Componentes afectados
    Search
    1. 13 de mayo de 2025 a las 23:59 UTCinvestigating

      We are currently investigating this issue.

    2. 14 de mayo de 2025 a las 0:54 UTCidentified

      Bottleneck has been identified. We are increasing the capacity of the Search Box system

    3. 14 de mayo de 2025 a las 2:28 UTCmonitoring

      Latency Anomaly mitigation is in-place. Latency is back to normal.

    4. 14 de mayo de 2025 a las 5:51 UTCmonitoring

      Another correction/Hot fix was applied to reduce the load.

    5. 14 de mayo de 2025 a las 8:39 UTCresolved

      After last correction latency is back to normal. Incident report will be shared soon.

    Increased latency and errors on Tile APIs

    Comenzó 13 de marzo de 2025 a las 12:40 UTC · 23h 52m

    OutageIncidente crítico
    Componentes afectados
    API
    1. 13 de marzo de 2025 a las 12:40 UTCinvestigating

      We are investigating increased error rates and latency on our vector tile endpoints.

    2. 13 de marzo de 2025 a las 12:43 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13 de marzo de 2025 a las 16:21 UTCinvestigating

      We are continuing to investigate and remediate this issue

    4. 13 de marzo de 2025 a las 21:06 UTCmonitoring

      The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

    5. 13 de marzo de 2025 a las 23:24 UTCmonitoring

      Service remains stable, we'll continue to monitor overnight.

    6. 14 de marzo de 2025 a las 12:33 UTCresolved

      This incident has been resolved.

    The sporadic false road closures might potentially degrade the navigation experience

    Comenzó 31 de enero de 2025 a las 16:44 UTC · 0m

    Pending
    1. 31 de enero de 2025 a las 16:44 UTCresolved

      In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.

    Traffic Maps V1 Degraded Performance

    Comenzó 9 de enero de 2025 a las 18:37 UTC · 7h 40m

    OutageIncidente mayor
    Componentes afectados
    Traffic Congestion Visual Layer
    1. 9 de enero de 2025 a las 18:37 UTCidentified

      We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

    2. 9 de enero de 2025 a las 23:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10 de enero de 2025 a las 2:16 UTCresolved

      This incident has been resolved.

    Delayed delivery of Mapbox Traffic Data

    Comenzó 10 de diciembre de 2024 a las 17:37 UTC · 7d 4h

    IssuesIncidente menor
    Componentes afectados
    Mapbox Traffic Data
    1. 10 de diciembre de 2024 a las 17:37 UTCidentified

      We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

    2. 10 de diciembre de 2024 a las 17:37 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17 de diciembre de 2024 a las 22:08 UTCresolved

      This incident has been resolved.

    Navigation API: Missing live-traffic data

    Comenzó 19 de septiembre de 2024 a las 12:00 UTC · 0m

    IssuesIncidente menor
    1. 19 de septiembre de 2024 a las 15:56 UTCresolved

      Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.