Historial de interrupciones de Mavenlink undefined

1. 16 de septiembre de 2026 a las 14:06 UTCinvestigating

   El servicio de terceros (Salesforce) que utilizamos para nuestras ofertas de soporte (Live Help, Support Cases y Support Portal) está actualmente bajo. Estamos monitoreando su estado y actualizaremos tan pronto como reporten que sus sistemas están de vuelta en línea.

2. 16 de septiembre de 2026 a las 17:49 UTCmonitoring

   Los servicios de Salesforce se están recuperando, pero aún no se ha resuelto totalmente la cuestión. Los clientes pueden seguir experimentando problemas para acceder al Portal de Soporte. Continuamos monitoreando la situación y proporcionaremos otra actualización una vez que el servicio esté completamente restaurado.

3. 16 de septiembre de 2026 a las 19:25 UTCresolved

   El equipo de tecnología Salesforce ha informado ahora a los usuarios de que la estabilidad y el rendimiento de la plataforma están ahora de nuevo a niveles esperados, y el incidente se ha resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 31 de agosto de 2026 a las 15:22 UTCinvestigating

   Nuestra infraestructura de procesamiento de datos se encuentra detrás de la cual está causando que las exportaciones de datos de Insights no sean procesadas.

2. 31 de agosto de 2026 a las 15:51 UTCidentified

   Hemos encontrado la causa subyacente del problema y ahora estamos trabajando en una solución.

3. 31 de agosto de 2026 a las 16:17 UTCmonitoring

   Hemos implementado una solución y ahora estamos monitoreando los resultados. Las cosas deben volver a la normalidad, pero seguiremos manteniendo un reloj cercano.

4. 31 de agosto de 2026 a las 16:53 UTCresolved

   Este incidente ha sido resuelto. Insights Data Exports ahora se procesan como normales. Gracias por su paciencia.

Traducido automáticamente desde la actualización oficial del incidente.

1. 18 de agosto de 2026 a las 14:33 UTCmonitoring

   Actualmente hay un retraso en la generación de eventos suscritos. Hemos identificado la cuestión y se ha aplicado una solución. Los eventos anteriores todavía son accesibles. No se espera ninguna pérdida de datos. Nuevos eventos continúan generando pero con un retraso.

2. 18 de agosto de 2026 a las 16:33 UTCresolved

   Este incidente ha sido resuelto. Los nuevos eventos están generando normalmente en la API de eventos suscritos, incluyendo eventos durante el período del incidente. Nos disculpamos por cualquier inconveniente que este asunto pueda haber causado.

Traducido automáticamente desde la actualización oficial del incidente.

1. 27 de julio de 2026 a las 0:04 UTCinvestigating

   Estamos investigando un problema con cargas de datos estándar Insights. Algunas cuentas no reciben sus datos ni la reciben en un horario retrasado. Para saber cómo ver el estado de sus subidas, consulte nuestro artículo de Base de Conocimiento de Insights Overview.

2. 27 de julio de 2026 a las 0:11 UTCmonitoring

   Hemos implementado una solución y ahora estamos monitoreando los resultados. Las cosas deben volver a la normalidad, pero seguiremos manteniendo un reloj cercano.

3. 27 de julio de 2026 a las 0:32 UTCresolved

   Este incidente ha sido resuelto. Todas las áreas de Kantata OX vuelven a la normalidad. ¡Gracias por su paciencia!

Traducido automáticamente desde la actualización oficial del incidente.

1. 18 de junio de 2026 a las 20:12 UTCinvestigating

   We are investigating reports that the tasks reordering in templates is not working correctly.

2. 18 de junio de 2026 a las 20:31 UTCidentified

   The likely cause of the issue has been identified and a potential fix is in the works.

3. 18 de junio de 2026 a las 21:54 UTCidentified

   We are continuing to work on a fix for this issue.

4. 18 de junio de 2026 a las 22:54 UTCidentified

   We have identified the issue and are deploying a fix.

5. 18 de junio de 2026 a las 23:20 UTCresolved

   We have a deployed a fix and task reordering in templates is functioning correctly again.

1. 15 de junio de 2026 a las 13:10 UTCinvestigating

   We are currently investigating this issue.

2. 15 de junio de 2026 a las 13:45 UTCinvestigating

   We continue to investigate the issue and believe we have discovered the root cause. Thank you for your patience as we work to implement and deploy a fix.

3. 15 de junio de 2026 a las 14:11 UTCinvestigating

   We are continuing to investigate this issue.

4. 15 de junio de 2026 a las 14:14 UTCidentified

   The root cause of the issue has been verified and we are now actively reverting the file changes for deployment.

5. 15 de junio de 2026 a las 14:34 UTCidentified

   We are continuing to work on a fix for this issue.

6. 15 de junio de 2026 a las 14:43 UTCmonitoring

   A partial fix has been deployed that re-enables the export functionality. There continues to be a known styling issue related to the form. This will also be fixed soon.

7. 15 de junio de 2026 a las 14:55 UTCresolved

   The project time and expense export functionality is now available again.

1. 12 de junio de 2026 a las 16:55 UTCinvestigating

   We are investigating an issue where projects in the Resource Center Projects tab are missing dropdown arrow.

2. 12 de junio de 2026 a las 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12 de junio de 2026 a las 17:52 UTCresolved

   This incident has been resolved.

1. 2 de junio de 2026 a las 18:40 UTCinvestigating

   We are currently investigating this issue.

2. 2 de junio de 2026 a las 19:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 2 de junio de 2026 a las 19:31 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2 de junio de 2026 a las 20:01 UTCmonitoring

   A fix has been deployed and we are monitoring the results.

5. 2 de junio de 2026 a las 20:21 UTCresolved

   This incident has been resolved.

1. 13 de mayo de 2026 a las 20:29 UTCinvestigating

   Some users have reported that tasks are not moving to their intended position when reordering in the task tracker. We are currently investigating the issue.

2. 13 de mayo de 2026 a las 20:32 UTCidentified

   The issue has been identified and a fix is being rolled out.

3. 13 de mayo de 2026 a las 20:34 UTCmonitoring

   The fix has been implemented and we are monitoring the results.

4. 13 de mayo de 2026 a las 20:34 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 13 de mayo de 2026 a las 20:38 UTCresolved

   This incident has been resolved.

1. 30 de abril de 2026 a las 23:01 UTCinvestigating

   We are investigating an issue with standard Insights. A small subset of accounts are unable to view their dashboards. We have contacted our BI Partner and they are working on a fix. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 1 de mayo de 2026 a las 0:08 UTCinvestigating

   Our BI partner is continuing to work on a fix. We're unable to provide an ETA at this time, but we will update with more information as we receive it.

3. 1 de mayo de 2026 a las 2:17 UTCresolved

   The issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience.

1. 21 de abril de 2026 a las 12:17 UTCinvestigating

   We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 21 de abril de 2026 a las 12:38 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 21 de abril de 2026 a las 13:13 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 21 de abril de 2026 a las 13:14 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 21 de abril de 2026 a las 13:24 UTCresolved

   This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!

1. 6 de abril de 2026 a las 15:21 UTCinvestigating

   We are currently noticing data sync issues on MBridge.

2. 6 de abril de 2026 a las 15:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6 de abril de 2026 a las 15:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results. You may experience some delays as we work through the backlog of jobs.

4. 6 de abril de 2026 a las 16:19 UTCresolved

   This incident has been resolved.

1. 1 de abril de 2026 a las 23:09 UTCidentified

   Audit Logs data has not been updated since March 30, 4:30pm Pacific. All reports are functional but will not reflect recent updates. The problem has been identified and the fix is running. No data has been lost, and we expect the system to take time to catch up. We will monitor progress and update status when we have an estimate of the time to complete.

2. 1 de abril de 2026 a las 23:31 UTCmonitoring

   We estimate that it will take between 6-7 hours for the system to have all data up to date. Progress will continue to be monitored, and we will update status regularly.

3. 2 de abril de 2026 a las 2:32 UTCmonitoring

   Processing the data backlog took less time than expected. All data in audit logs should be nearly up to date, and will be completely up to date soon.

4. 2 de abril de 2026 a las 2:39 UTCresolved

   All data in audit logs is now up to date.

1. 26 de marzo de 2026 a las 17:29 UTCinvestigating

   We are currently aware of an issue that is preventing Pulse surveys from loading and are actively working on a solution.

2. 26 de marzo de 2026 a las 17:42 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 26 de marzo de 2026 a las 17:48 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 26 de marzo de 2026 a las 18:45 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 14 de enero de 2026 a las 15:41 UTCinvestigating

   We’re noticing a higher number of errors than usual in Kantata OX. We’re working to resolve this as quickly as possible. Thanks for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

2. 14 de enero de 2026 a las 16:17 UTCinvestigating

   We’re continuing to investigate the issue and working to resolve this as quickly as possible. Thank you for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

3. 14 de enero de 2026 a las 16:24 UTCinvestigating

   We are continuing to investigate this issue.

4. 14 de enero de 2026 a las 16:29 UTCidentified

   The issue has been identified and a fix is being implemented. Thank you for your patience while we work to resolve this issue.

5. 14 de enero de 2026 a las 16:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 14 de enero de 2026 a las 16:57 UTCinvestigating

   We are continuing to observe elevated error rates. We're continuing to work to resolve this as quickly as possible. Thank you for your patience!

7. 14 de enero de 2026 a las 17:53 UTCmonitoring

   We have identified the issue and deployed a fix. Error rates are now decreasing and we will continue to monitor performance and errors until returning to normal operation. Thank you for your patience as we work to fully resolve this.

8. 14 de enero de 2026 a las 18:25 UTCresolved

   This incident has been resolved. Users and integrations that encountered 502 or 504 errors are safe to retry operations. Some M-Bridge and Connect integrations may have automatically disabled due to elevated error rates and may need to be manually re-enabled.

1. 16 de diciembre de 2025 a las 17:42 UTCinvestigating

   We are currently noticing slowness across Kantata OX. We appreciate your patience as we investigate this issue.

2. 16 de diciembre de 2025 a las 18:00 UTCinvestigating

   Site load times have returned to normal.

3. 16 de diciembre de 2025 a las 18:20 UTCidentified

   We have identified the issue and we are working on a fix for it.

4. 16 de diciembre de 2025 a las 18:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 16 de diciembre de 2025 a las 19:34 UTCresolved

   This incident has been resolved.

1. 21 de noviembre de 2025 a las 0:44 UTCinvestigating

   We’re noticing a higher number of errors than usual with our Project Agent and Status Report Agent. We’re working to resolve this as quickly as possible. Thanks for your patience!

2. 21 de noviembre de 2025 a las 17:30 UTCidentified

   We’ve found the underlying cause of the problem to be an issue with one of our AI sub-processors and are now working on a fix.

3. 24 de noviembre de 2025 a las 17:31 UTCidentified

   We are continuing to work on a fix for the issue with one of our AI sub-processors. Thank you for your patience.

4. 26 de noviembre de 2025 a las 0:40 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

5. 26 de noviembre de 2025 a las 2:44 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 29 de octubre de 2025 a las 18:28 UTCidentified

   Our Business Intelligence Partner is currently offline, they are undergoing emergency maintenance. We are continuing to monitor the situation.

2. 29 de octubre de 2025 a las 18:35 UTCidentified

   Our Business Intelligence Partner has identified the issue and they are working on a fix.

3. 29 de octubre de 2025 a las 19:04 UTCidentified

   Our Business Intelligence Partner is working on a fix for this issue. We are continuing to monitor the situation.

4. 29 de octubre de 2025 a las 19:13 UTCidentified

   The issue has been resolved, and Insights reports are now accessible. Data refreshes will be resumed when we have confirmed those systems are accessible.

5. 29 de octubre de 2025 a las 19:29 UTCmonitoring

   Our BI partner has confirmed that all systems are operational. Data refreshes are resumed, and we expect all data to be up to date within an hour.

6. 29 de octubre de 2025 a las 20:05 UTCresolved

   Data refreshes have completed for all accounts, and Insights reports will reflect up to date data. Thank you for your patience regarding this issue.

1. 20 de octubre de 2025 a las 16:04 UTCinvestigating

   We’re noticing issues that are preventing access to Smart Upload Manager right now. We’re looking into it and will keep you updated. Thanks for your understanding.

2. 20 de octubre de 2025 a las 16:20 UTCidentified

   Our third party provider is experiencing a service disruption that is affecting Smart Upload Manager. We are working with our provider to resolve the issue.

3. 20 de octubre de 2025 a las 18:02 UTCmonitoring

   The application is now accessible but some features and functions may still present intermittent issues. We will continue to monitor until performance is fully restored.

4. 20 de octubre de 2025 a las 19:13 UTCresolved

   The incident is now resolved. Thank you for your patience.

1. 29 de septiembre de 2025 a las 22:45 UTCinvestigating

   We are investigating an issue with delayed Insights data loads. All accounts appear to be affected at this time. We will provide more information as we have it.

2. 29 de septiembre de 2025 a las 22:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 de septiembre de 2025 a las 22:52 UTCmonitoring

   The issue has been identified. Users can expect their Insights data loads to be refreshed within the next 20-30 minutes.

4. 29 de septiembre de 2025 a las 23:02 UTCresolved

   This incident has been resolved.