Historial de interrupciones de Myfitapp

1. 14 de octubre de 2026 a las 8:46 UTCinvestigating

   Actualmente, las opciones de ticketing online de Legend no están llegando a la aplicación. Esto está siendo investigado.

2. 14 de octubre de 2026 a las 11:12 UTCinvestigating

   Seguimos investigando esta cuestión con nuestros asociados. Apreciamos su paciencia.

3. 14 de octubre de 2026 a las 11:58 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

4. 14 de octubre de 2026 a las 15:36 UTCidentified

   La leyenda está trabajando en un arreglo. Actualmente se prevé que esto se despliegue durante la noche.

5. 14 de octubre de 2026 a las 16:00 UTCidentified

   Se está trabajando en una solución y se debe desplegar durante la noche si la prueba va bien. Actualizaremos cuando escuchemos más

6. 15 de octubre de 2026 a las 7:38 UTCidentified

   Seguimos esperando que se publique una solución. Apreciamos su paciencia.

7. 15 de octubre de 2026 a las 8:39 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

8. 15 de octubre de 2026 a las 9:32 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 17 de marzo de 2026 a las 12:24 UTCinvestigating

   We are currently investigating an issue with Marketing Automation where: 1) Conversations are not showing 2) Push messages are being sent but do not appear in a conversation 3) Push messages are being accessed from the phone but no message appears when pressed

2. 17 de marzo de 2026 a las 12:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 17 de marzo de 2026 a las 13:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 17 de marzo de 2026 a las 13:22 UTCresolved

   This incident has been resolved.

1. 4 de febrero de 2026 a las 7:27 UTCinvestigating

   We are currently investigating and working with Legend.

2. 4 de febrero de 2026 a las 7:36 UTCidentified

   We have identified an issue with the Legend strikes feature. This has been raised with Legend. Until this issue is resolved the Legend strikes feature will be disabled for all accounts. This will be happening in the next 5 mins.

3. 4 de febrero de 2026 a las 8:53 UTCidentified

   Further reports suggest this is not affect all Legend customers however a fix has been identified by Legend and is being worked on. This is planned to be released by 10:00UTC.

4. 4 de febrero de 2026 a las 10:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 4 de febrero de 2026 a las 10:31 UTCresolved

   This incident has been resolved.

1. 29 de enero de 2026 a las 12:22 UTCinvestigating

   We are currently investigating this issue as to why members are currently experiencing issues - "Service Unreachable" message on the app? code [MFA1004_502]

2. 29 de enero de 2026 a las 12:29 UTCidentified

   We have idenfitied the issue and we are working on a resolution

3. 29 de enero de 2026 a las 12:49 UTCidentified

   We believe the issue is with a third party and we are communicating with them - we can confirm that not every app is affected.

4. 29 de enero de 2026 a las 13:20 UTCmonitoring

   Third party issue has been resolved and we are monitoring. Normal service should start to resume

5. 29 de enero de 2026 a las 13:56 UTCresolved

   This issue has now been resolved. We thank you for your patience.

1. 15 de diciembre de 2025 a las 9:29 UTCinvestigating

   We are aware of two issues with Marketing Automation: 1) There is an issue where you can see other customers messages inside your cockpit. These messages have not been sent to your members. We are working on a resolution. 2) It is not currently possible to send a Marketing Automation message. We are working on a resolution

2. 15 de diciembre de 2025 a las 9:40 UTCinvestigating

   We are continuing to investigate this issue.

3. 15 de diciembre de 2025 a las 9:41 UTCresolved

   This incident has been resolved.

1. 20 de noviembre de 2025 a las 8:18 UTCinvestigating

   There are currently issues reported with the Legend platform. This is unrelated to myFitApp. We’re working to assist Legend where we can.

2. 20 de noviembre de 2025 a las 9:46 UTCresolved

   Legend has resolved the issue.

1. 6 de octubre de 2025 a las 16:21 UTCinvestigating

   We are currently investigating this issue.

2. 6 de octubre de 2025 a las 16:46 UTCmonitoring

   An issue with the smart tile client going down and not reconnecting has been identified. If the smart tile client doesn't restart automatically then a manual restart should resolve the problem.

3. 6 de octubre de 2025 a las 20:48 UTCresolved

   This incident has been resolved.

1. 7 de agosto de 2025 a las 8:24 UTCinvestigating

   We have had reports of users not being able to cancel classes. At this stage this appears to be a Legend wide issue. Legend are aware.

2. 7 de agosto de 2025 a las 12:56 UTCresolved

   Legend have applied a fix for the issue noted earlier where users were not able to cancel a class in the app when it was booked through the app. They are monitoring going forward but the issue now seems to be resolved.

1. 3 de julio de 2025 a las 10:04 UTCidentified

   We have Identified some further issues that relate to https://status.myfitapp.com/incidents/03xx33khgs7f. We can continuing to work on fixing the issues and will keep this incident update with progress.

2. 3 de julio de 2025 a las 10:05 UTCidentified

   We are continuing to work on a fix for this issue.

3. 3 de julio de 2025 a las 13:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3 de julio de 2025 a las 15:48 UTCresolved

   This incident has been resolved. New campaigns should be operating fine now. Campaigns that were active during the incident period may still be affected.

1. 2 de julio de 2025 a las 12:19 UTCinvestigating

   We're aware that some users may be receiving multiple Marketing automation messages and push messages from certain campaigns. Our team is currently investigating the cause and working to resolve the issue.

2. 2 de julio de 2025 a las 15:17 UTCmonitoring

   We’ve deployed a potential fix and are now in monitoring mode. We’ll keep a close eye on the same and provide further updates.

3. 2 de julio de 2025 a las 16:38 UTCresolved

   This incident has been resolved.

1. 2 de julio de 2025 a las 7:22 UTCidentified

   We’re currently seeing issues with event bookings and related features (like attendance and guest check-in) for some customers using a specific MFA provider. Our team is working to fix this and expects it to be resolved within the next 30–60 minutes. All other services are working as expected.

2. 2 de julio de 2025 a las 9:10 UTCresolved

   This incident has been resolved.

1. 9 de abril de 2025 a las 8:11 UTCinvestigating

   We're receiving reports that Legend Online Services is experiencing an outage affecting most customers. As such the identity and booking features for Legend customers within the app are not functioning.

2. 9 de abril de 2025 a las 11:06 UTCinvestigating

   We are continuing to coordinate with Legend to obtain the latest updates on the situation.

3. 9 de abril de 2025 a las 11:47 UTCmonitoring

   Legend has reported that the solution should be back up and working. We're monitoring to check.

4. 9 de abril de 2025 a las 12:22 UTCresolved

   This incident has been resolved.

1. 31 de enero de 2025 a las 15:41 UTCinvestigating

   Wir untersuchen derzeit ein gemeldetes Problem mit der Integration von Magicline (MySports). We are currently investigating a reported issue with the integration with Magicline (MySports).

2. 31 de enero de 2025 a las 16:56 UTCidentified

   Wir haben festgestellt, dass das Problem anscheinend mit einer möglichen Änderung in der MySports-Umgebung zusammenhängt. Wir haben Magicline kontaktiert, um die Ursache und mögliche Lösungen weiter zu untersuchen. Wir werden hier Updates posten, sobald sie verfügbar sind. ------------------------------------------------------------ We have identified the issue appears to be related to a potential change in the MySports environment. We have contacted Magicline to investigate further the cause and possible resolutions. We will post updates here when they are available.

3. 31 de enero de 2025 a las 17:20 UTCmonitoring

   Nach der Zusammenarbeit mit Magicline hat Magicline Änderungen in der MySports-Umgebung vorgenommen und Teile der Integration sind wieder verfügbar und funktionsfähig. Wir überprüfen das weiterhin, um sicherzustellen, dass alle Teile der Plattform funktionieren. --------------------------------------------------------------- Further to working with Magicline, Magicline have made changes within the MySports environment and parts of the integration are back up and working. We're still checking to ensure all parts of the platform are working.

4. 31 de enero de 2025 a las 17:55 UTCmonitoring

   Unsere Untersuchungen haben ergeben, dass die Auflistung der Kurse jetzt korrekt funktioniert, aber das Einloggen, die Anzeige meiner Buchungen und das Vornehmen/Stornieren von Buchungen ist immer noch nicht möglich. Wir stehen weiterhin in Kontakt mit MagicLine, um zu sehen, ob weitere Änderungen in der MySports-Umgebung erforderlich sind, um diese Funktionen wieder zu aktivieren. ------------------------------------------------ Further to our investigations listing of classes is now functioning correctly however logging in, viewing my bookings and making/cancelling bookings is still not operational. We continue to communicate with MagicLine to see if there is further changes needed in the MySports environment to bring these features back up.

5. 1 de febrero de 2025 a las 9:51 UTCmonitoring

   We’re continuing to try and resolve the issues outstanding with the MySports integration. Please rest assured this is a high priority. - Wir versuchen weiterhin, die noch offenen Probleme mit der MySports-Integration zu beheben. Bitte seid versichert, dass das eine hohe Priorität hat.

6. 3 de febrero de 2025 a las 10:04 UTCmonitoring

   Wir versuchen weiterhin, die noch offenen Probleme mit der MySports-Integration zu beheben. Bitte seid versichert, dass dass das hohe Priorität hat. ------------------------------------------------- We are actively working with MagicLine to help them resolve the remaining issues with the MySports integration. Please be assured that this is a top priority for us.

7. 25 de febrero de 2025 a las 9:46 UTCresolved

   This incident has been resolved.

1. 14 de noviembre de 2024 a las 12:50 UTCidentified

   We’re currently experiencing a small issue in the Cockpit component -Lead Generation module. This however does not affect the functionality of the lead generation module within the app. Our team is on it and working to resolve the issue smoothly. We apologize for the inconvenience and appreciate your patience.

2. 14 de noviembre de 2024 a las 14:47 UTCresolved

   This incident has been resolved.

1. 13 de agosto de 2024 a las 7:44 UTCidentified

   We have identified an issue with the SSL certificate for the Gladstone Cockpit. The cause has been identified and we're working with Gladstone to resolve the issue.

2. 13 de agosto de 2024 a las 8:50 UTCresolved

   The certificates have been updated and the Cockpit is now operational again.

1. 12 de junio de 2024 a las 14:16 UTCresolved

   New downloaded app initial opens were affected whilst there was a partial outage of the AWS Frankfurt Region. Normal service resumed at 16:50 GMT.

1. 3 de junio de 2024 a las 14:44 UTCresolved

   Planned maintenance to upgrade our database infrastructure. This upgrade aims to enhance performance and reliability, with no expected downtime during the process.

1. 15 de marzo de 2024 a las 8:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

2. 15 de marzo de 2024 a las 8:38 UTCmonitoring

   Services are back but we're continuing to monitor the system.

3. 15 de marzo de 2024 a las 8:48 UTCresolved

   This incident is now resolved. Investigation is on going as to the cause of the issue.

1. 12 de marzo de 2024 a las 16:13 UTCinvestigating

   We are currently investigating this issue.

2. 12 de marzo de 2024 a las 16:21 UTCmonitoring

   A third party has resolved the problem and we are monitoring the situation.

3. 12 de marzo de 2024 a las 16:32 UTCresolved

   This incident has been resolved.

1. 23 de marzo de 2023 a las 4:20 UTCinvestigating

   We are currently experiencing issues with cockpit and mobile app services for some customers. We are investigating the issue with high priority.

2. 23 de marzo de 2023 a las 4:28 UTCidentified

   The issue has been identified and we are in the process of rolling out a fix for the same.

3. 23 de marzo de 2023 a las 4:47 UTCresolved

   We have successfully fixed this issue. The platform should be working again. We are taking all measures to avoid such incidents in the future. We apologize for any inconvenience caused.