60 incidentes de Olo registrados desde agosto de 2025, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.
Estamos investigando un problema con nuestros oleoductos de datos que pueden causar datos obsoletos en partes de Dashboard y reportando.
Traducido automáticamente desde la actualización oficial del incidente.
Estamos investigando un problema con nuestros oleoductos de datos que pueden causar datos obsoletos en partes de Dashboard y reportando.
Se ha determinado la cuestión y se está aplicando una solución.
Se ha aplicado una solución y estamos monitoreando los resultados.
Seguimos viendo avances en la tramitación de la acumulación de datos. Seguimos supervisando cualquier otra cuestión.
Se ha resuelto el problema con nuestras tuberías de datos, tanto Dashboard como los datos de presentación de informes están actualizados.
Traducido automáticamente desde la actualización oficial del incidente.
Estamos investigando un problema con nuestros oleoductos de datos que pueden causar datos obsoletos en partes de Dashboard y reportando.
Seguimos investigando esta cuestión.
Se ha resuelto el problema con nuestras tuberías de datos, tanto Dashboard como los datos de presentación de informes están actualizados.
Traducido automáticamente desde la actualización oficial del incidente.
Menu Dieciocho eventos Seis están procesando más lento de lo normal, se ha identificado el problema y se está implementando una solución.
Se ha aplicado una solución y estamos monitoreando los resultados.
Menu Eighty Sixing procesos funcionan normalmente, este incidente se ha resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Estamos investigando problemas con el Menú Ocho Seis. Proporcionaremos actualizaciones cuando estén disponibles.
Estamos observando ochenta y seis eventos procesando a través de nuestros sistemas, las marcas podrían experimentar algunos retrasos mientras trabajamos a través del atraso de eventos. Los ingenieros están monitoreando activamente este tema, proporcionaremos actualizaciones cuando estén disponibles.
Ocho eventos de Sixing se están procesando a través de nuestros sistemas como se esperaba, este incidente se ha resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Estamos investigando una interrupción en el orden de capacidades para Switchboard y proporcionará actualizaciones a medida que estén disponibles.
Se ha aplicado una solución y estamos monitoreando los resultados.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Estamos experimentando un nivel elevado de errores de API y actualmente estamos investigando el problema.
Se ha determinado la cuestión y se está aplicando una solución.
Se ha aplicado una solución y estamos monitoreando los resultados.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
Estamos experimentando una interrupción del servicio con DoorDash que causaría problemas con las órdenes de Rails. Proporcionaremos actualizaciones cuando estén disponibles.
Estamos experimentando una interrupción del servicio con DoorDash que causaría problemas con las órdenes de Rails y actualizaciones de Courier Status. Proporcionaremos actualizaciones cuando estén disponibles.
El servicio con DoorDash ha vuelto a la normalidad y estamos monitoreando activamente en este momento.
Este incidente ha sido resuelto.
Traducido automáticamente desde la actualización oficial del incidente.
We're detecting elevated errors processing orders through NCR Cloud. Ordering may be affected at locations using NCR Cloud as their point of sale provider.
We are seeing orders being processed successfully through NCR. We are continuing to monitor the situation.
This incident has been resolved.
We are experiencing a service disruption with DoorDash that would cause problems with Rails orders. We will provide updates as they become available.
We are continuing to investigate this issue.
DoorDash has identified the issue and is implementing a fix.
Service with DoorDash has returned to normal and we are actively monitoring at this time.
This incident has been resolved.
FreedomPay has identified an issue on their end.
This incident has been resolved.
We are experiencing a service disruption with Postmates that would cause problems with Dispatch. We will provide updates as they become available.
This incident has been resolved.
We are investigating a known issue with the Serve iOS and Android app, we will provide updates as they become available.
We are continuing to investigate the issue, we will provide updates as they become available.
The issue has been identified and our engineering team is working through a fix. We will provide updates as they become available.
Our engineering team is continuing to work on a fix for this issue. We will provide updates as they become available.
A fix has been implemented and we're observing the results on our end. We'll provide updates as they become available.
This incident has been resolved.
We are experiencing a service disruption with Doordash that would cause problems with Dispatch. We will provide updates as they become available.
We've identified that only quotes and deliveries for Doordash are impacted. All other DSP's appear operational.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.
The issue has been identified and a backlog in reporting data is currently being processed. Customers may experience stale or missing data from their scheduled and Dashboard reports.
Reporting data is current and we are experiencing recovery.
This incident has been resolved.
Paytronix has identified an issue on their end.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're currently investigating an issue generating short links in Switchboard. Users may experience errors when attempting to pay with SMS. Operators should use Pay by Email as a workaround. We will provide updates as they become available.
We are continuing to investigate this issue.
The provider for our SMS links has confirmed that the issue is occurring within their system, and we are awaiting resolution.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating a disruption in ordering capabilities due to an AWS outage and will provide updates as they become available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're detecting elevated errors processing payments through Paymentech. Ordering may be affected at locations using Paymentech as their payment provider.
We are seeing Paymentech transactions return to normal and continue to monitor the situation.
This incident has been resolved.
We're detecting elevated errors processing payments through NCR. Ordering may be affected at locations using NCR as their payment provider.
NCR has identified the cause and is making the necessary changes to resolve the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
