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    Historial de interrupciones de Papertrail

    50 incidentes de Papertrail registrados desde mayo de 2022, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Delayed log ingestion

    Comenzó 18 de noviembre de 2025 a las 13:59 UTC · 4h 38m

    IssuesIncidente menor
    Componentes afectados
    WebsiteLog CollectionSearch AlertsLog Search
    1. 18 de noviembre de 2025 a las 13:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18 de noviembre de 2025 a las 15:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18 de noviembre de 2025 a las 18:37 UTCresolved

      This incident has been resolved.

    Delayed log ingestion

    Comenzó 5 de noviembre de 2025 a las 19:32 UTC · 4h 18m

    IssuesIncidente menor
    Componentes afectados
    Log CollectionSearch AlertsLog Search
    1. 5 de noviembre de 2025 a las 19:32 UTCinvestigating

      We are currently investigating this issue.

    2. 5 de noviembre de 2025 a las 23:50 UTCresolved

      This incident has been resolved.

    Delayed log ingestion

    Comenzó 3 de noviembre de 2025 a las 13:48 UTC · 1d 5h

    IssuesIncidente menor
    Componentes afectados
    Log CollectionSearch AlertsLog Search
    1. 3 de noviembre de 2025 a las 13:48 UTCinvestigating

      We are currently investigating this issue.

    2. 4 de noviembre de 2025 a las 19:10 UTCresolved

      This incident has been resolved.

    Delayed log ingestion

    Comenzó 31 de octubre de 2025 a las 15:15 UTC · 3h 36m

    IssuesIncidente menor
    Componentes afectados
    Log CollectionSearch AlertsLog Search
    1. 31 de octubre de 2025 a las 15:15 UTCinvestigating

      We are currently investigating this issue.

    2. 31 de octubre de 2025 a las 18:51 UTCresolved

      This incident has been resolved.

    Delayed log ingestion

    Comenzó 31 de octubre de 2025 a las 2:48 UTC · 38m

    IssuesIncidente menor
    Componentes afectados
    Log CollectionSearch AlertsLog Search
    1. 31 de octubre de 2025 a las 2:48 UTCinvestigating

      We are currently investigating this issue.

    2. 31 de octubre de 2025 a las 3:26 UTCresolved

      This incident has been resolved.

    Alerts delayed

    Comenzó 20 de octubre de 2025 a las 16:02 UTC · 2h 33m

    IssuesIncidente menor
    Componentes afectados
    Search Alerts
    1. 20 de octubre de 2025 a las 16:02 UTCidentified

      Alerts service disruption due outage at provider: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760944260

    2. 20 de octubre de 2025 a las 18:07 UTCidentified

      The alert service latencies have returned to normal, but changes to port destinations are delayed.

    3. 20 de octubre de 2025 a las 18:36 UTCresolved

      This incident has been resolved.

    Alerts delayed

    Comenzó 20 de octubre de 2025 a las 9:34 UTC · 1h 27m

    IssuesIncidente menor
    Componentes afectados
    Search Alerts
    1. 20 de octubre de 2025 a las 9:34 UTCinvestigating

      Alerts delayed due to outage at provider: https://health.aws.amazon.com/health/status#multipleservices-us-east-1_1760944260

    2. 20 de octubre de 2025 a las 9:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 de octubre de 2025 a las 11:01 UTCresolved

      This incident has been resolved.

    Delayed logs and search alerts

    Comenzó 21 de agosto de 2025 a las 17:56 UTC · 2h 11m

    IssuesIncidente menor
    Componentes afectados
    Search AlertsLog Search
    1. 21 de agosto de 2025 a las 17:56 UTCinvestigating

      We are currently investigating this issue.

    2. 21 de agosto de 2025 a las 19:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 de agosto de 2025 a las 20:07 UTCresolved

      This incident has been resolved.

    Some logs delivered from the Heroku AddOn may not arrive.

    Comenzó 9 de julio de 2025 a las 23:31 UTC · 22m

    IssuesIncidente menor
    Componentes afectados
    Log Collection
    1. 9 de julio de 2025 a las 23:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 9 de julio de 2025 a las 23:54 UTCresolved

      This incident has been resolved.

    Delayed log ingestion and alerts

    Comenzó 7 de julio de 2025 a las 8:36 UTC · 2h 8m

    IssuesIncidente menor
    Componentes afectados
    Log CollectionSearch AlertsLog Search
    1. 7 de julio de 2025 a las 8:36 UTCinvestigating

      We are currently investigating this issue.

    2. 7 de julio de 2025 a las 10:44 UTCresolved

      This incident has been resolved.

    Logs from some of the applications on Heroku platform are not received in Papertrail

    Comenzó 10 de junio de 2025 a las 8:28 UTC · 17h 14m

    OutageIncidente mayor
    Componentes afectados
    Log Collection
    1. 10 de junio de 2025 a las 8:28 UTCmonitoring

      We are observing an issue with log delivery from Heroku to Papertrail due to an ongoing Heroku incident. This may affect a subset of customers using the Heroku plug-in to send logs to Papertrail. More details on the Heroku incident are available at https://status.heroku.com/incidents/2822.

    2. 10 de junio de 2025 a las 18:55 UTCmonitoring

      The Heroku incident is not yet resolved but log delivery from Heroku to Papertrail is nearly back to normal.

    3. 11 de junio de 2025 a las 1:42 UTCresolved

      Log delivery from Heroku to Papertrail has returned to normal. If it appears that Heroku isn't sending logs to your Papertrail account please follow the instructions at https://status.heroku.com/incidents/2822 and/or contact Heroku support.

    Alert Delivery

    Comenzó 6 de mayo de 2025 a las 9:20 UTC · 1h 7m

    IssuesIncidente menor
    Componentes afectados
    Search Alerts
    1. 6 de mayo de 2025 a las 9:20 UTCinvestigating

      We are currently investigating this issue.

    2. 6 de mayo de 2025 a las 10:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6 de mayo de 2025 a las 10:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 6 de mayo de 2025 a las 10:26 UTCresolved

      This incident has been resolved.

    Delays in log ingestion

    Comenzó 18 de marzo de 2025 a las 20:41 UTC · 2h 23m

    IssuesIncidente menor
    Componentes afectados
    Log CollectionSearch AlertsLog Search
    1. 18 de marzo de 2025 a las 20:41 UTCinvestigating

      We are currently investigating this issue.

    2. 18 de marzo de 2025 a las 22:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18 de marzo de 2025 a las 22:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 de marzo de 2025 a las 23:04 UTCresolved

      This incident has been resolved.

    Delay in log ingestion

    Comenzó 27 de febrero de 2025 a las 14:45 UTC · 41m

    IssuesIncidente menor
    Componentes afectados
    Log CollectionLog Search
    1. 27 de febrero de 2025 a las 14:45 UTCinvestigating

      We are currently investigating this issue.

    2. 27 de febrero de 2025 a las 15:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27 de febrero de 2025 a las 15:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27 de febrero de 2025 a las 15:26 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 27 de febrero de 2025 a las 15:26 UTCresolved

      This incident has been resolved.

    Some Search Alerts searched partial data.

    Comenzó 24 de enero de 2025 a las 21:30 UTC · 0m

    IssuesIncidente menor
    1. 24 de enero de 2025 a las 23:32 UTCresolved

      From 21:49 to 22:43 on 2025-01-24 UTC some Search Alerts searched partial data

    Delay in log ingestion

    Comenzó 5 de diciembre de 2024 a las 2:05 UTC · 59m

    IssuesIncidente menor
    Componentes afectados
    Log CollectionSearch AlertsLog Search
    1. 5 de diciembre de 2024 a las 2:05 UTCinvestigating

      We are currently investigating this issue.

    2. 5 de diciembre de 2024 a las 2:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5 de diciembre de 2024 a las 3:04 UTCresolved

      This incident has been resolved.

    Delayed log ingestion

    Comenzó 9 de noviembre de 2024 a las 1:42 UTC · 27m

    IssuesIncidente menor
    Componentes afectados
    Log CollectionSearch AlertsLog Search
    1. 9 de noviembre de 2024 a las 1:42 UTCinvestigating

      We are currently investigating this issue.

    2. 9 de noviembre de 2024 a las 1:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 de noviembre de 2024 a las 2:09 UTCresolved

      This incident has been resolved.

    papertrailapp.com is unavailable

    Comenzó 21 de octubre de 2024 a las 13:46 UTC · 58m

    OutageIncidente crítico
    Componentes afectados
    Website
    1. 21 de octubre de 2024 a las 13:46 UTCinvestigating

      We are currently investigating this issue.

    2. 21 de octubre de 2024 a las 14:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21 de octubre de 2024 a las 14:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21 de octubre de 2024 a las 14:44 UTCresolved

      This incident has been resolved.

    Log ingestion delayed

    Comenzó 16 de octubre de 2024 a las 19:37 UTC · 1h 25m

    IssuesIncidente menor
    Componentes afectados
    Search AlertsLog Search
    1. 16 de octubre de 2024 a las 19:37 UTCinvestigating

      We are currently investigating this issue.

    2. 16 de octubre de 2024 a las 20:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16 de octubre de 2024 a las 20:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 de octubre de 2024 a las 21:02 UTCresolved

      This incident has been resolved.

    Connections to web site delayed or timing out

    Comenzó 20 de agosto de 2024 a las 22:49 UTC · 28m

    OutageIncidente mayor
    Componentes afectados
    Website
    1. 20 de agosto de 2024 a las 22:49 UTCinvestigating

      We are currently investigating this issue.

    2. 20 de agosto de 2024 a las 22:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20 de agosto de 2024 a las 23:17 UTCresolved

      This incident has been resolved.