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    Historial de interrupciones de Payrange

    22 incidentes de Payrange registrados desde diciembre de 2017, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Salario

    Comenzó 23 de julio de 2026 a las 15:04 UTC · 12h 20m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 23 de julio de 2026 a las 15:04 UTCinvestigating

      En estos momentos estamos investigando el problema.

    2. 23 de julio de 2026 a las 15:34 UTCinvestigating

      Seguimos investigando el problema.

    3. 23 de julio de 2026 a las 17:35 UTCinvestigating

      Nuestra aplicación sigue bajando. Estamos trabajando en la cuestión y no tenemos un tiempo estimado de recuperación todavía. La consola Gestionar web está operando.

    4. 23 de julio de 2026 a las 18:51 UTCinvestigating

      Seguimos investigando esta cuestión.

    5. 23 de julio de 2026 a las 18:59 UTCmonitoring

      Se ha aplicado una solución y estamos vigilando la situación.

    6. 24 de julio de 2026 a las 3:25 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Outage

    Comenzó 26 de enero de 2025 a las 19:10 UTC · 49m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 26 de enero de 2025 a las 19:10 UTCinvestigating

      We are currently investigating the issue.

    2. 26 de enero de 2025 a las 19:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 26 de enero de 2025 a las 19:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 26 de enero de 2025 a las 20:00 UTCresolved

      This incident has been resolved.

    System Outage

    Comenzó 8 de abril de 2024 a las 19:56 UTC · 51m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 8 de abril de 2024 a las 19:56 UTCinvestigating

      We are currently investigating this issue.

    2. 8 de abril de 2024 a las 20:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 de abril de 2024 a las 20:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8 de abril de 2024 a las 20:48 UTCresolved

      This incident has been resolved.

    System outage

    Comenzó 7 de abril de 2024 a las 20:02 UTC · 1h 33m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 7 de abril de 2024 a las 20:02 UTCinvestigating

      We are currently investigating an outage.

    2. 7 de abril de 2024 a las 20:35 UTCinvestigating

      We are continuing to investigate the issue.

    3. 7 de abril de 2024 a las 21:07 UTCinvestigating

      We are working diligently to identify the issue.

    4. 7 de abril de 2024 a las 21:19 UTCinvestigating

      We have implemented a fix and are monitoring.

    5. 7 de abril de 2024 a las 21:35 UTCresolved

      This incident has been resolved.

    Android App unable to reach server

    Comenzó 10 de febrero de 2023 a las 4:12 UTC · 2h 13m

    OutageIncidente mayor
    Componentes afectados
    Mobile Apps
    1. 10 de febrero de 2023 a las 4:12 UTCinvestigating

      We are currently investigating an issue which is affecting our Android App (all versions). It is unable to reach our servers. IOS App is not affected.

    2. 10 de febrero de 2023 a las 5:00 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 de febrero de 2023 a las 5:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10 de febrero de 2023 a las 6:20 UTCmonitoring

      Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

    5. 10 de febrero de 2023 a las 6:25 UTCresolved

      This incident has been resolved. Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

    Outage

    Comenzó 3 de mayo de 2022 a las 2:11 UTC · 30m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 3 de mayo de 2022 a las 2:11 UTCinvestigating

      We are currently investigating this issue.

    2. 3 de mayo de 2022 a las 2:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 de mayo de 2022 a las 2:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 de mayo de 2022 a las 2:42 UTCresolved

      This incident has been resolved.

    Outage

    Comenzó 12 de abril de 2022 a las 2:29 UTC · 56m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 12 de abril de 2022 a las 2:29 UTCinvestigating

      We are currently investigating this issue.

    2. 12 de abril de 2022 a las 2:56 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12 de abril de 2022 a las 3:02 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 de abril de 2022 a las 3:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 12 de abril de 2022 a las 3:25 UTCresolved

      This incident has been resolved.

    System outage

    Comenzó 15 de diciembre de 2021 a las 15:59 UTC · 32m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 15 de diciembre de 2021 a las 15:59 UTCinvestigating

      We are currently investigating this issue.

    2. 15 de diciembre de 2021 a las 16:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 15 de diciembre de 2021 a las 16:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 15 de diciembre de 2021 a las 16:31 UTCresolved

      This incident has been resolved.

    System outage

    Comenzó 29 de agosto de 2021 a las 20:03 UTC · 44m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 29 de agosto de 2021 a las 20:03 UTCinvestigating

      We are currently investigating this issue.

    2. 29 de agosto de 2021 a las 20:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 de agosto de 2021 a las 20:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29 de agosto de 2021 a las 20:47 UTCresolved

      This incident has been resolved.

    Issue receiving authorization for machine

    Comenzó 19 de abril de 2021 a las 13:18 UTC · 38m

    OutageIncidente mayor
    Componentes afectados
    Mobile Apps
    1. 19 de abril de 2021 a las 13:18 UTCinvestigating

      We are currently investigating this issue.

    2. 19 de abril de 2021 a las 13:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 de abril de 2021 a las 13:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 de abril de 2021 a las 13:56 UTCresolved

      This incident has been resolved.

    Outage

    Comenzó 3 de marzo de 2021 a las 21:25 UTC · 49m

    Pending
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 3 de marzo de 2021 a las 21:25 UTCinvestigating

      We are currently investigating this issue.

    2. 3 de marzo de 2021 a las 21:31 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 de marzo de 2021 a las 21:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3 de marzo de 2021 a las 22:14 UTCresolved

      This incident has been resolved.

    Outage

    Comenzó 1 de marzo de 2021 a las 23:46 UTC · 3h 6m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 1 de marzo de 2021 a las 23:46 UTCinvestigating

      We are currently investigating this issue.

    2. 2 de marzo de 2021 a las 0:19 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2 de marzo de 2021 a las 0:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2 de marzo de 2021 a las 2:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2 de marzo de 2021 a las 2:52 UTCresolved

      This incident has been resolved.

    Outage

    Comenzó 1 de marzo de 2021 a las 2:25 UTC · 1h 35m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 1 de marzo de 2021 a las 2:25 UTCinvestigating

      We are currently investigating the issue.

    2. 1 de marzo de 2021 a las 2:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1 de marzo de 2021 a las 3:28 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 1 de marzo de 2021 a las 3:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 1 de marzo de 2021 a las 4:00 UTCresolved

      This incident has been resolved.

    System outage

    Comenzó 16 de noviembre de 2020 a las 18:10 UTC · 3h 7m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 16 de noviembre de 2020 a las 18:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 16 de noviembre de 2020 a las 19:24 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 16 de noviembre de 2020 a las 20:42 UTCinvestigating

      We are currently investigating this issue.

    4. 16 de noviembre de 2020 a las 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 16 de noviembre de 2020 a las 21:17 UTCresolved

      This incident has been resolved.

    Outage

    Comenzó 9 de junio de 2020 a las 22:15 UTC · 3h 14m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 9 de junio de 2020 a las 22:15 UTCinvestigating

      We are currently investigating an issue which is causing an outage.

    2. 9 de junio de 2020 a las 22:37 UTCidentified

      The issue has been identified. Our cloud service provider is having an outage which is affecting our Apps.

    3. 9 de junio de 2020 a las 23:40 UTCidentified

      We are still waiting on IBM Cloud to restore their service.

    4. 10 de junio de 2020 a las 0:23 UTCmonitoring

      Service has been restored and we are monitoring.

    5. 10 de junio de 2020 a las 1:29 UTCresolved

      All services are now back to normal.

    Outage

    Comenzó 19 de noviembre de 2019 a las 4:30 UTC · 1h 8m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 19 de noviembre de 2019 a las 4:30 UTCinvestigating

      We are currently investigating this issue.

    2. 19 de noviembre de 2019 a las 4:48 UTCinvestigating

      We are continuing to investigate this issue.

    3. 19 de noviembre de 2019 a las 5:07 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 19 de noviembre de 2019 a las 5:16 UTCmonitoring

      A fix has been implemented and all services are running again. We are continuing to monitor.

    5. 19 de noviembre de 2019 a las 5:38 UTCresolved

      This incident has been resolved.

    Outage

    Comenzó 17 de noviembre de 2019 a las 19:41 UTC · 2h 2m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 17 de noviembre de 2019 a las 19:41 UTCinvestigating

      We are currently investigating an outage caused by an update.

    2. 17 de noviembre de 2019 a las 20:21 UTCinvestigating

      We are continuing to investigate the issue.

    3. 17 de noviembre de 2019 a las 21:05 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 17 de noviembre de 2019 a las 21:07 UTCmonitoring

      All services are reporting normal now. We will continue to monitor.

    5. 17 de noviembre de 2019 a las 21:43 UTCresolved

      This incident has been resolved.

    Degraded performance

    Comenzó 17 de noviembre de 2019 a las 1:29 UTC · 2h 22m

    OutageIncidente mayor
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 17 de noviembre de 2019 a las 1:29 UTCinvestigating

      We are currently investigating an issue that is causing slow response from servers, which may cause Apps to display unknown errors.

    2. 17 de noviembre de 2019 a las 1:42 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17 de noviembre de 2019 a las 1:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 17 de noviembre de 2019 a las 3:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 17 de noviembre de 2019 a las 3:03 UTCmonitoring

      All services have returned to normal. We will continue monitoring.

    6. 17 de noviembre de 2019 a las 3:51 UTCresolved

      This incident has been resolved.

    Elevated Responses

    Comenzó 25 de julio de 2019 a las 0:51 UTC · 1h 14m

    OutageIncidente crítico
    Componentes afectados
    Management PortalAPI ServersMobile Apps
    1. 25 de julio de 2019 a las 0:51 UTCinvestigating

      We're experiencing elevated response times in our network. Our engineers are investigating. The issue may prevent login as well as completing transactions.

    2. 25 de julio de 2019 a las 1:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 de julio de 2019 a las 1:51 UTCmonitoring

      A fix has been implemented and we are monitoring. All services are back to normal.

    4. 25 de julio de 2019 a las 2:05 UTCresolved

      The incident has been resolved.

    Manage Web Console login issue

    Comenzó 28 de enero de 2019 a las 22:03 UTC · 26m

    OutageIncidente mayor
    Componentes afectados
    Management Portal
    1. 28 de enero de 2019 a las 22:03 UTCinvestigating

      We are currently investigating login issues to the Manage web console.

    2. 28 de enero de 2019 a las 22:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 de enero de 2019 a las 22:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results. Login to Manage console is currently working normally.

    4. 28 de enero de 2019 a las 22:29 UTCresolved

      The incident has been resolved. Login is working normally.