Historial de interrupciones de Payu Africa

1. 26 de octubre de 2026 a las 8:43 UTCinvestigating

   [Sudáfrica] Nos hemos dado cuenta de una cuestión que afecta actualmente a la FNB, que puede afectar las transacciones realizadas con tarjetas expedidas por la FNB. Los servicios de adquisición también pueden verse afectados. Estamos monitoreando la situación y proporcionaremos actualizaciones a medida que se disponga de más información.

2. 26 de octubre de 2026 a las 8:49 UTCmonitoring

   La cuestión fue identificada y remediada por el equipo de la FNB, seguiremos monitoreando.

3. 26 de octubre de 2026 a las 11:42 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 23 de octubre de 2026 a las 1:38 UTCidentified

   [Sudáfrica] Tenga en cuenta que el plugin Shopify no está disponible actualmente debido al mantenimiento de seguridad no planificado. El servicio será restaurado lo antes posible.

2. 23 de octubre de 2026 a las 6:46 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 8 de septiembre de 2026 a las 12:12 UTCidentified

   Sandbox / El entorno de Staging no está disponible actualmente. Los ingenieros están investigando para resolver lo antes posible. Tenga en cuenta que esto no afecta las transacciones diarias, sólo prueba la integración.

2. 8 de septiembre de 2026 a las 14:18 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 15 de julio de 2026 a las 8:13 UTCinvestigating

   Las altas tasas de fracaso observan las transacciones de Mastercard a través de 3DS. Estamos monitoreando la situación y proporcionaremos información.

2. 15 de julio de 2026 a las 14:10 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 15 de julio de 2026 a las 6:55 UTCidentified

   [PayU Sudáfrica] Actualmente se están afectando las transacciones de Discovery Miles. Parece afectar principalmente el flujo móvil. Los ingenieros están investigando con Discovery.

2. 21 de julio de 2026 a las 8:25 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 14 de julio de 2026 a las 13:39 UTCinvestigating

   [Sudáfrica] Tenga en cuenta que PayU ha recibido noticias de Capitec que están teniendo problemas con su App bancaria. Esto afecta todas las transacciones de Capitec Pay. Actualmente estamos en contacto con Capitec para asegurarnos de que podamos proporcionar actualizaciones tan pronto como estén disponibles.

2. 15 de julio de 2026 a las 6:54 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. 15 de julio de 2026 a las 8:14 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 4 de julio de 2026 a las 22:25 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Payers using Disco Miles payment method are not able to complete transactions successfully. Engineers are investigating with Discovery.

2. 5 de julio de 2026 a las 8:29 UTCmonitoring

   We noted recovery this morning, we will continue to monitor. Transactions are processing normally currently.

3. 5 de julio de 2026 a las 10:44 UTCresolved

   This incident has been resolved.

1. 25 de junio de 2026 a las 13:43 UTCinvestigating

   [PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.

2. 25 de junio de 2026 a las 13:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25 de junio de 2026 a las 13:58 UTCmonitoring

   The Capitec Pay service has recovered. They are monitoring it closely.

4. 26 de junio de 2026 a las 14:05 UTCresolved

   This incident has been resolved.

1. 25 de junio de 2026 a las 9:11 UTCidentified

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 25 de junio de 2026 a las 13:54 UTCidentified

   We are currently experiencing problems renewing our Staging public certificates. We are actively busy trying to resolve this. The test environment is still accessible but will give certificate expiry warnings.

3. 25 de junio de 2026 a las 14:02 UTCmonitoring

   Staging certificate issues has been resolved. We will keep a eye on things.

4. 25 de junio de 2026 a las 14:30 UTCresolved

   This incident has been resolved.

1. 24 de junio de 2026 a las 9:01 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.

2. 24 de junio de 2026 a las 9:11 UTCmonitoring

   A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.

3. 24 de junio de 2026 a las 12:55 UTCresolved

   This incident has been resolved.

1. 7 de junio de 2026 a las 7:17 UTCidentified

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 7 de junio de 2026 a las 10:06 UTCresolved

   We have noted that transactions are being completed. We will continue to monitor

1. 4 de junio de 2026 a las 8:18 UTCinvestigating

   [South Africa] Please note PayU has received word from Mobicred that they are having issues with their payments API. This affects all Mobicred transactions. We are constantly in touch with Mobicred to ensure we can provide updates as soon as they are available.

2. 4 de junio de 2026 a las 10:45 UTCresolved

   Mobicred has confirmed that their services are back to normal state.

1. 4 de junio de 2026 a las 7:44 UTCinvestigating

   PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.

2. 4 de junio de 2026 a las 7:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 de junio de 2026 a las 11:23 UTCmonitoring

   We have noted significant improvement, we will continue to monitor.

4. 4 de junio de 2026 a las 12:41 UTCresolved

   This incident has been resolved.

1. 25 de mayo de 2026 a las 10:05 UTCinvestigating

   Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.

2. 25 de mayo de 2026 a las 15:42 UTCresolved

   Nedbank has confirmed the issues was resolved

1. 14 de abril de 2026 a las 12:40 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 14 de abril de 2026 a las 23:27 UTCresolved

   This incident has been resolved.

1. 27 de marzo de 2026 a las 12:02 UTCinvestigating

   [South Africa] Transactions are currently being affected for RCS customers. Engineers are investigating.

2. 27 de marzo de 2026 a las 13:24 UTCresolved

   This incident has been resolved.

1. 16 de febrero de 2026 a las 14:28 UTCinvestigating

   [South Africa] Card transaction are currently being affected. Engineers are investigating.

2. 16 de febrero de 2026 a las 15:19 UTCmonitoring

   We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.

3. 16 de febrero de 2026 a las 17:50 UTCresolved

   This incident has been resolved.

1. 5 de febrero de 2026 a las 7:21 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.

2. 5 de febrero de 2026 a las 7:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 5 de febrero de 2026 a las 19:29 UTCresolved

   A fix was applied to address the issue. Bank card transactions are processing normally.

1. 5 de febrero de 2026 a las 1:55 UTCinvestigating

   Card transactions are currently being affected after earlier maintenance. We are currently investigating.

2. 5 de febrero de 2026 a las 2:17 UTCresolved

   Card processing has been fully restored. We will keep monitoring.

1. 28 de noviembre de 2025 a las 11:06 UTCidentified

   Payflex has informed us that are having system issues. They have confirmed that they will provide more information as it becomes available.

2. 28 de noviembre de 2025 a las 11:47 UTCresolved

   The payment provider has confirmed resolution of the issues.