Historial de interrupciones de Personio

1. 13 de julio de 2026 a las 8:58 UTCinvestigating

   Actualmente estamos experimentando algunos problemas con la aplicación de contratación. Las siguientes características se ven afectadas: - No se pueden recibir mensajes de solicitante por un problema técnico con nuestro socio Mailjet Tenga en cuenta que el sistema restante es estable y funciona según las expectativas. Nuestros equipos de ingeniería ya están trabajando en una solución. Te mantendremos informado con la última información de esta página y te disculparemos por los inconvenientes.

2. 13 de julio de 2026 a las 11:15 UTCmonitoring

   Se ha aplicado una solución. Nuestros ingenieros están monitoreando los sistemas para asegurar que los problemas se resuelvan completamente.

3. 13 de julio de 2026 a las 14:52 UTCmonitoring

   Mailjet ha resuelto el problema al final. Se deben recibir nuevamente nuevos mensajes de solicitantes entrantes. Seguimos investigando los mensajes que no se recibieron durante el período de impacto.

4. 14 de julio de 2026 a las 7:07 UTCresolved

   La solución implementada por Mailjet está funcionando como se espera y la cuestión está totalmente resuelta. Nos disculpamos por cualquier inconveniente que esto pueda haber causado. ¡Gracias por su comprensión!

Traducido automáticamente desde la actualización oficial del incidente.

1. 2 de julio de 2026 a las 9:02 UTCinvestigating

   We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2 de julio de 2026 a las 9:07 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

3. 2 de julio de 2026 a las 11:29 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 30 de junio de 2026 a las 12:54 UTCinvestigating

   We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!

2. 30 de junio de 2026 a las 13:47 UTCresolved

   The system is stable again. We apologize for any inconvenience caused!

1. 30 de junio de 2026 a las 8:26 UTCinvestigating

   We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 30 de junio de 2026 a las 8:57 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 2 de julio de 2026 a las 8:06 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 29 de junio de 2026 a las 14:49 UTCinvestigating

   We are currently experiencing some issues with Payroll. The following features are affected: - Personio Payroll and Preliminary payroll may show outdated data - Approving the payroll in Personio Payroll is currently not possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 29 de junio de 2026 a las 17:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30 de junio de 2026 a las 12:08 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 29 de junio de 2026 a las 13:45 UTCinvestigating

   We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 29 de junio de 2026 a las 13:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29 de junio de 2026 a las 13:57 UTCidentified

   We are continuing to work on a fix for this issue.

4. 29 de junio de 2026 a las 16:33 UTCresolved

   This incident has been resolved.

1. 29 de junio de 2026 a las 8:41 UTCinvestigating

   We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 29 de junio de 2026 a las 8:44 UTCinvestigating

   We are continuing to wait for DATEV to address the issue.

3. 1 de julio de 2026 a las 6:31 UTCinvestigating

   We are still waiting for DATEV to address the issue on their end.

4. 3 de julio de 2026 a las 14:48 UTCinvestigating

   We continue to wait for DATEV to address the issue.

5. 6 de julio de 2026 a las 7:13 UTCresolved

   DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

1. 23 de junio de 2026 a las 10:58 UTCinvestigating

   We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 23 de junio de 2026 a las 13:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24 de junio de 2026 a las 7:15 UTCresolved

   This incident has been resolved.

1. 23 de junio de 2026 a las 10:07 UTCinvestigating

   We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 23 de junio de 2026 a las 11:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23 de junio de 2026 a las 12:15 UTCresolved

   This incident has been resolved.

1. 18 de junio de 2026 a las 10:53 UTCmonitoring

   We are currently experiencing some issues across multiple areas/modules. The following modules are affected: - Analytics - Performance & Development - Time Management - Workflows & Automations Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18 de junio de 2026 a las 15:37 UTCresolved

   This incident has been resolved.

1. 18 de junio de 2026 a las 10:27 UTCmonitoring

   We are currently experiencing some recurring issues with the reminders module. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18 de junio de 2026 a las 10:38 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 18 de junio de 2026 a las 10:40 UTCresolved

   This incident has been resolved.

1. 18 de junio de 2026 a las 9:24 UTCinvestigating

   We are currently experiencing some issues with the reminders module. The reminders tab is currently unavailable Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18 de junio de 2026 a las 9:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 de junio de 2026 a las 9:52 UTCresolved

   This incident has been resolved.

1. 17 de junio de 2026 a las 15:02 UTCinvestigating

   We are currently experiencing some issues with Personio Payroll. The following features are affected: - Approving the payroll may not be possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18 de junio de 2026 a las 6:55 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

3. 18 de junio de 2026 a las 8:00 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 16 de junio de 2026 a las 15:52 UTCinvestigating

   Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.

2. 16 de junio de 2026 a las 17:38 UTCresolved

   This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!

1. 15 de junio de 2026 a las 14:21 UTCinvestigating

   We are currently experiencing some issues with the Recruiting app. The following features are affected: - Sending recruiting emails via our Microsoft and Google integrations Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 15 de junio de 2026 a las 14:32 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 15 de junio de 2026 a las 14:57 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

4. 15 de junio de 2026 a las 15:31 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 9 de junio de 2026 a las 10:08 UTCidentified

   We are currently experiencing some issues with the Recruiting module. The following features are affected: - replying to applicant messages Please be aware that the remaining system is stable and running according to expectations. The issue has been identified. A fix is being currently implemented.

2. 9 de junio de 2026 a las 10:46 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved.

1. 8 de junio de 2026 a las 12:58 UTCinvestigating

   We are currently experiencing some issues with Personio Recruiting. The following features are affected: - It is not possible to schedule interviews in Recruiting when using scheduling links or smart scheduling Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 8 de junio de 2026 a las 13:31 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 8 de junio de 2026 a las 13:41 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

4. 8 de junio de 2026 a las 14:15 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 3 de junio de 2026 a las 12:15 UTCinvestigating

   We are currently experiencing some issues with the Time Off module. The following features are affected: - eAUs might be marked as failed and not retrieved although certificates present in DATEV Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 5 de junio de 2026 a las 8:00 UTCidentified

   eAUs may be displayed as failed or not received due to a service disruption at DATEV. We are currently waiting for DATEV to address the issue.

3. 8 de junio de 2026 a las 7:38 UTCidentified

   We are still waiting for DATEV to address the issue.

4. 15 de junio de 2026 a las 14:47 UTCidentified

   We are continuing to wait for DATEV to address the issue.

5. 18 de junio de 2026 a las 15:14 UTCidentified

   We are still continuing to wait for DATEV to address the issue.

6. 25 de junio de 2026 a las 12:36 UTCresolved

   We see the situation improve and eAUs seem to work as expected again. We apologize for any inconvenience this may have caused and thank for your understanding!

1. 19 de mayo de 2026 a las 8:03 UTCinvestigating

   We are currently experiencing some issues with the payroll module. The following features are affected: - Approvals might be blocked - The Payroll module might not load Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 19 de mayo de 2026 a las 8:17 UTCidentified

   The issue has been identified. Salary-related product areas, like the employee profile salary tab or salary reports might also not load. A fix is being currently implemented.

3. 19 de mayo de 2026 a las 8:33 UTCidentified

   Deleting employees might also not be possible. We are continuing to work on a fix.

4. 19 de mayo de 2026 a las 10:19 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

5. 19 de mayo de 2026 a las 12:26 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 18 de mayo de 2026 a las 9:19 UTCidentified

   We are currently experiencing some issues with the module payroll. All payroll related apps, including the salary tab, are affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18 de mayo de 2026 a las 9:28 UTCidentified

   We are continuing to work on a fix for this issue.

3. 18 de mayo de 2026 a las 10:16 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 18 de mayo de 2026 a las 10:49 UTCresolved

   This incident has been resolved.