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    Historial de interrupciones de Polar

    51 incidentes de Polar registrados desde octubre de 2021, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Problemas de transferencia de datos MyFitnessPal

    Comenzó 19 de julio de 2026 a las 16:29 UTC · 3h 14m

    OutageIncidente crítico
    Componentes afectados
    Data transfer to MyFitnessPal
    1. 19 de julio de 2026 a las 16:29 UTCidentified

      Estamos experimentando problemas de transferencia de datos entre Polar Flow y MyFitnessPal. La sincronización de datos puede ser más lenta de lo normal o fracasar en conjunto. Estamos investigando la causa raíz y proporcionaremos una actualización lo antes posible. Todos los datos son seguros.

    2. 19 de julio de 2026 a las 19:42 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Todos los servicios en línea Polar bajan

    Comenzó 16 de julio de 2026 a las 8:17 UTC · 5h 32m

    OutageIncidente crítico
    Componentes afectados
    Polar Beat mobile applicationData transfer to NikePolar Club mobile applicationPolar Team ProPolar Flow web serviceData transfer to TrainingPeaksaccount.polar.comData transfer to komootPolar GoFit web servicePolar Flow mobile applicationData transfer to MyFitnessPalPolar GoFit mobile applicationPolar API/3rd party syncData transfer to StravaPolar Team Pro mobile application
    1. 16 de julio de 2026 a las 8:17 UTCinvestigating

      Desafortunadamente todos nuestros servicios en línea están por ahora. Estamos trabajando activamente para resolver el problema y publicaremos una actualización tan pronto como tengamos más noticias que compartir. Todos los datos son seguros. Polar.com y support.polar.com siguen trabajando normalmente, al igual que la tienda web.

    2. 16 de julio de 2026 a las 11:48 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    3. 16 de julio de 2026 a las 12:10 UTCmonitoring

      Continuamos monitoreando cualquier otro problema.

    4. 16 de julio de 2026 a las 13:48 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Polar web shops: add to shopping cart link is not working

    Comenzó 19 de mayo de 2026 a las 9:25 UTC · 1h 24m

    OutageIncidente crítico
    Componentes afectados
    Polar webstore
    1. 19 de mayo de 2026 a las 9:25 UTCinvestigating

      We are currently investigating this issue.

    2. 19 de mayo de 2026 a las 10:48 UTCresolved

      Polar webstore is back up again and it is possible to make purchases. Apologies for the inconvenience the downtime may have caused you.

    Strava data transfer issues

    Comenzó 12 de abril de 2026 a las 18:05 UTC · 1h 35m

    OutageIncidente mayor
    Componentes afectados
    Data transfer to Strava
    1. 12 de abril de 2026 a las 18:05 UTCinvestigating

      We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

    2. 12 de abril de 2026 a las 19:39 UTCresolved

      Issue over and data transfer works normally

    Flow app Android 7.35.0 activity data synchronization issue

    Comenzó 27 de febrero de 2026 a las 7:46 UTC · 13d 1h

    IssuesIncidente menor
    Componentes afectados
    Polar Flow mobile application
    1. 27 de febrero de 2026 a las 7:46 UTCinvestigating

      We are currently investigating this issue.

    2. 2 de marzo de 2026 a las 13:59 UTCmonitoring

      Polar Flow app Android hotfix version 7.35.1 released.

    3. 5 de marzo de 2026 a las 11:22 UTCmonitoring

      Polar Flow app Android hotfix version 7.35.2 released. This release includes additional fixes to the issue that prevented activity data from appearing correctly in the app. We've also made small enhancements to ensure everything keeps running smoothly.

    4. 12 de marzo de 2026 a las 8:58 UTCresolved

      This incident has been resolved.

    Degraded performance in support.polar.com

    Comenzó 5 de febrero de 2026 a las 13:22 UTC · 4m

    IssuesIncidente menor
    Componentes afectados
    support.polar.com
    1. 5 de febrero de 2026 a las 13:22 UTCinvestigating

      We are currently investigating this issue.

    2. 5 de febrero de 2026 a las 13:25 UTCinvestigating

      We are continuing to investigate this issue.

    3. 5 de febrero de 2026 a las 13:26 UTCresolved

      This incident has been resolved.

    Data transfer issue affecting Flow-to-AccessLink API partners on Jan 7th

    Comenzó 8 de enero de 2026 a las 8:55 UTC · 74d 23h

    Pending
    Componentes afectados
    Polar API/3rd party sync
    1. 8 de enero de 2026 a las 8:55 UTCinvestigating

      We are investigating a data transfer issue affecting Flow-to-AccessLink API partners. The issue began on January 7th at 07:00 UTC and continued until midnight. After midnight data transfer has worked normally. We will keep you updated on the investigation at status.polar.com. We apologize for the inconvenience and thank you for your patience.

    2. 9 de enero de 2026 a las 12:59 UTCinvestigating

      We are continuing to investigate the issue.

    3. 20 de enero de 2026 a las 13:00 UTCmonitoring

      The fix has been deployed, and data consistency checks are in progress.

    4. 24 de marzo de 2026 a las 8:32 UTCresolved

      This incident has been resolved.

    Issue in Team Pro data synchronization

    Comenzó 30 de octubre de 2025 a las 8:58 UTC · 4h 57m

    IssuesIncidente menor
    Componentes afectados
    Polar Team ProPolar Team Pro mobile application
    1. 30 de octubre de 2025 a las 8:58 UTCinvestigating

      We are currently investigating why some customers are experiencing issues in data synchronization. Sync seems to work, but data is not available in web service. We apologize the trouble caused and thank you for your patience!

    2. 30 de octubre de 2025 a las 13:56 UTCresolved

      This incident has been resolved.

    Slowness and sync problems caused by Daylight Saving Time

    Comenzó 26 de octubre de 2025 a las 6:14 UTC · 13h 49m

    IssuesIncidente menor
    Componentes afectados
    Data transfer to TrainingPeaksData transfer to komootData transfer to MyFitnessPalPolar API/3rd party syncData transfer to Strava
    1. 26 de octubre de 2025 a las 6:14 UTCidentified

      Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!

    2. 26 de octubre de 2025 a las 20:03 UTCresolved

      This incident has been resolved.

    Strava and TrainingPeaks data transfer issues

    Comenzó 20 de octubre de 2025 a las 18:38 UTC · 1d 17h

    OutageIncidente mayor
    Componentes afectados
    Data transfer to TrainingPeaksData transfer to Strava
    1. 20 de octubre de 2025 a las 18:38 UTCinvestigating

      We are experiencing data transfer issues between Polar Flow and Strava/TrainingPeaks . Data synchronization may be slower than normal or fail altogether. We will provide an update as soon as possible. All data is safe.

    2. 20 de octubre de 2025 a las 19:20 UTCmonitoring

      Issue has been identified in 3rd party services, we are monitoring the issue.

    3. 20 de octubre de 2025 a las 20:11 UTCmonitoring

      Data transfer to Strava is now operating normally

    4. 22 de octubre de 2025 a las 11:59 UTCresolved

      This incident has been resolved.

    Data transfer unstable

    Comenzó 7 de octubre de 2025 a las 11:14 UTC · 1h 25m

    OutageIncidente mayor
    Componentes afectados
    Polar Flow web servicePolar Flow mobile application
    1. 7 de octubre de 2025 a las 11:14 UTCidentified

      Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

    2. 7 de octubre de 2025 a las 12:39 UTCresolved

      This incident has been resolved.

    Services recovering from maintenance

    Comenzó 29 de abril de 2025 a las 7:04 UTC · 4h 4m

    IssuesIncidente menor
    Componentes afectados
    Polar Beat mobile applicationPolar webstoreData transfer to NikePolar Club mobile applicationPolar Team ProPolar Flow web serviceData transfer to TrainingPeakssupport.polar.compolar.com websiteaccount.polar.comData transfer to komootPolar GoFit web servicePolar Flow mobile applicationData transfer to MyFitnessPalPolar GoFit mobile applicationPolar API/3rd party syncData transfer to StravaPolar Team Pro mobile application
    1. 29 de abril de 2025 a las 7:04 UTCmonitoring

      We have now performed the maintenance tasks and all services are back online. Services are still, however, recovering so you may experience for example slowness for a few hours. If you run into any issues, please try again a bit later.

    2. 29 de abril de 2025 a las 10:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 29 de abril de 2025 a las 11:09 UTCresolved

      This incident has been resolved.

    Partial outage in Polar online stores

    Comenzó 25 de abril de 2025 a las 11:26 UTC · 269d 21h

    OutageIncidente mayor
    Componentes afectados
    Polar webstore
    1. 25 de abril de 2025 a las 11:26 UTCmonitoring

      The login and registration function in all of Polar's online stores has been disabled for now. We are working on restoring this functionality, but meanwhile, it is safe to make purchases as a guest user without logging in.

    2. 20 de enero de 2026 a las 9:16 UTCresolved

      This incident has been resolved.

    Strava data transfer issues

    Comenzó 30 de marzo de 2025 a las 17:26 UTC · 1h 44m

    IssuesIncidente menor
    Componentes afectados
    Data transfer to Strava
    1. 30 de marzo de 2025 a las 17:26 UTCmonitoring

      We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We have identified and the root cause and applied a fix and we will provide an update as soon as possible. All data is safe.

    2. 30 de marzo de 2025 a las 19:10 UTCresolved

      This incident has been resolved.

    Logging in to services is not working

    Comenzó 28 de marzo de 2025 a las 12:49 UTC · 32m

    OutageIncidente mayor
    Componentes afectados
    Polar Beat mobile applicationPolar Club mobile applicationPolar Team ProPolar Flow web serviceaccount.polar.comPolar Flow mobile applicationPolar API/3rd party syncPolar Team Pro mobile application
    1. 28 de marzo de 2025 a las 12:49 UTCinvestigating

      We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doing our best to get the matter resolved as quickly as possible. We apologize for any trouble this causes you.

    2. 28 de marzo de 2025 a las 13:21 UTCresolved

      Everything looking good again. Thanks for your patience!

    Temporary break in all services

    Comenzó 26 de febrero de 2025 a las 6:11 UTC · 45m

    OutageIncidente mayor
    Componentes afectados
    Polar Beat mobile applicationData transfer to NikePolar Club mobile applicationPolar Team ProPolar Flow web serviceData transfer to TrainingPeaksaccount.polar.comData transfer to komootPolar GoFit web servicePolar Flow mobile applicationData transfer to MyFitnessPalPolar GoFit mobile applicationPolar API/3rd party syncData transfer to StravaPolar Team Pro mobile application
    1. 26 de febrero de 2025 a las 6:11 UTCinvestigating

      We have a temporary service break in all our services. The estimated length is 15 minutes, and during this time it is not possible to use Polar services or sync your watches. We apologize for any inconvenience and will keep you updated on here.

    2. 26 de febrero de 2025 a las 6:29 UTCinvestigating

      Unfortunately we are still experiencing a temporary service break in all our services. You may notice this as slowness, difficulty in signing in or syncing your device. We are working hard to get the services back to full speed.

    3. 26 de febrero de 2025 a las 6:56 UTCresolved

      This incident has been resolved. Thanks for understanding!

    Delay in deleting certain Polar Accounts

    Comenzó 14 de febrero de 2025 a las 10:13 UTC · 10d 3h

    IssuesIncidente menor
    Componentes afectados
    account.polar.com
    1. 14 de febrero de 2025 a las 10:13 UTCinvestigating

      We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This technical issue does not affect our products and services in any other way. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

    2. 21 de febrero de 2025 a las 6:22 UTCinvestigating

      Unfortunately we are still experiencing a delay in the deletion process of requested and unused Polar accounts. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.

    3. 24 de febrero de 2025 a las 13:35 UTCresolved

      This incident has been resolved.

    Strava data transfer issues

    Comenzó 18 de enero de 2025 a las 12:02 UTC · 3h 5m

    OutageIncidente crítico
    Componentes afectados
    Data transfer to Strava
    1. 18 de enero de 2025 a las 12:02 UTCidentified

      We are experiencing data transfer issues between Polar Flow and Strava . Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

    2. 18 de enero de 2025 a las 15:08 UTCresolved

      This incident has been resolved.

    MyFitnessPal, Stava, Komoot and Training Peaks data transfer issues

    Comenzó 27 de octubre de 2024 a las 16:06 UTC · 13h 56m

    IssuesIncidente menor
    Componentes afectados
    Data transfer to TrainingPeaksData transfer to komootData transfer to MyFitnessPalData transfer to Strava
    1. 27 de octubre de 2024 a las 16:06 UTCinvestigating

      Data transfer between Polar Flow and MyFitnessPal, Stava, Komoot and Training Peaks is partially down. We are working on finding the root cause - updates to follow as soon as available. Rest assured all data is safe.

    2. 27 de octubre de 2024 a las 16:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28 de octubre de 2024 a las 6:02 UTCresolved

      This incident has been resolved.

    Data transfer unstable

    Comenzó 2 de octubre de 2024 a las 9:39 UTC · 2h 45m

    IssuesIncidente menor
    Componentes afectados
    Polar Beat mobile applicationPolar Flow web serviceaccount.polar.comPolar Flow mobile application
    1. 2 de octubre de 2024 a las 9:39 UTCinvestigating

      Our online services are experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

    2. 2 de octubre de 2024 a las 10:20 UTCmonitoring

      The problem has been identified and a fix has been deployed to address the data transfer issues. Our engineers are currently monitoring the situation to ensure stability and performance. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

    3. 2 de octubre de 2024 a las 12:24 UTCresolved

      This incident has been resolved.