Historial de interrupciones de Practice Fusion

1. 19 de agosto de 2026 a las 14:34 UTCinvestigating

   Somos conscientes de un problema que impacta el software de facturación de Fusión práctica. Estamos trabajando para resolver el problema lo antes posible.

2. 19 de agosto de 2026 a las 14:38 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

3. 19 de agosto de 2026 a las 21:24 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 22 de julio de 2026 a las 13:35 UTCinvestigating

   Actualmente estamos investigando el problema que afecta a los casos de chat y web. Contacta con nosotros por teléfono al (415) 346-7700, o sin costo al (844) 903-7567, Lunes a Viernes, 9 AM - 7:45 PM EST.

2. 22 de julio de 2026 a las 13:40 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. 22 de julio de 2026 a las 13:54 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

4. 22 de julio de 2026 a las 13:57 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 11 de junio de 2026 a las 13:34 UTCinvestigating

   We are currently investigating this issue.

2. 11 de junio de 2026 a las 15:12 UTCidentified

   The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

3. 11 de junio de 2026 a las 15:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

4. 11 de junio de 2026 a las 15:31 UTCresolved

   This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

1. 10 de junio de 2026 a las 14:15 UTCinvestigating

   We are currently investigating this issue.

2. 10 de junio de 2026 a las 14:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10 de junio de 2026 a las 20:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 10 de junio de 2026 a las 20:37 UTCresolved

   This incident has been resolved.

1. 2 de junio de 2026 a las 20:43 UTCinvestigating

   We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

2. 2 de junio de 2026 a las 21:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 de junio de 2026 a las 21:05 UTCresolved

   This incident has been resolved.

1. 18 de mayo de 2026 a las 17:45 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 18 de mayo de 2026 a las 17:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18 de mayo de 2026 a las 18:00 UTCresolved

   This incident has been resolved.

1. 13 de mayo de 2026 a las 17:09 UTCmonitoring

   We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

2. 19 de mayo de 2026 a las 14:26 UTCresolved

   This incident has been resolved.

1. 7 de mayo de 2026 a las 18:52 UTCinvestigating

   We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

2. 7 de mayo de 2026 a las 18:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 de mayo de 2026 a las 19:03 UTCresolved

   This incident has been resolved.

1. 13 de abril de 2026 a las 15:44 UTCinvestigating

   We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

2. 13 de abril de 2026 a las 15:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 13 de abril de 2026 a las 15:53 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 13 de abril de 2026 a las 16:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 13 de abril de 2026 a las 16:01 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 13 de abril de 2026 a las 16:07 UTCresolved

   This incident has been resolved.

1. 9 de abril de 2026 a las 15:01 UTCresolved

   This incident has been resolved.

1. 3 de abril de 2026 a las 19:59 UTCinvestigating

   We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

2. 6 de abril de 2026 a las 13:54 UTCresolved

   This incident has been resolved.

1. 31 de marzo de 2026 a las 20:11 UTCidentified

   Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

2. 31 de marzo de 2026 a las 20:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2 de abril de 2026 a las 14:57 UTCresolved

   This incident has been resolved.

1. 26 de marzo de 2026 a las 1:06 UTCinvestigating

   We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

2. 26 de marzo de 2026 a las 1:24 UTCresolved

   This incident has been resolved.

1. 17 de marzo de 2026 a las 22:11 UTCinvestigating

   The EHR is temporarily offline to address a critical issue. We will post updates here.

2. 17 de marzo de 2026 a las 22:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 de marzo de 2026 a las 22:36 UTCresolved

   This incident has been resolved.

1. 9 de marzo de 2026 a las 18:56 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 9 de marzo de 2026 a las 19:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9 de marzo de 2026 a las 21:42 UTCresolved

   This incident has been resolved.

1. 24 de febrero de 2026 a las 23:30 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 25 de febrero de 2026 a las 0:30 UTCresolved

   This incident has been resolved.

1. 20 de febrero de 2026 a las 16:46 UTCinvestigating

   We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

2. 20 de febrero de 2026 a las 17:09 UTCmonitoring

   We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

3. 20 de febrero de 2026 a las 21:20 UTCresolved

   This incident has been resolved.

1. 17 de febrero de 2026 a las 16:27 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 17 de febrero de 2026 a las 16:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17 de febrero de 2026 a las 16:57 UTCresolved

   This incident has been resolved.

1. 12 de febrero de 2026 a las 16:33 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 12 de febrero de 2026 a las 16:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12 de febrero de 2026 a las 16:44 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 12 de febrero de 2026 a las 17:32 UTCresolved

   This incident has been resolved.

1. 3 de febrero de 2026 a las 23:45 UTCinvestigating

   We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

2. 4 de febrero de 2026 a las 0:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4 de febrero de 2026 a las 1:14 UTCresolved

   This incident has been resolved.