Historial de interrupciones de Privy

1. 19 de octubre de 2026 a las 13:15 UTCinvestigating

   Estamos recibiendo informes de Popups y Embedded Forms que no se muestran para algunas tiendas Shopify. Nuestro equipo de ingeniería está investigando activamente. Si tiene preguntas, comuníquese con nuestro equipo de apoyo en [email protected].

2. 19 de octubre de 2026 a las 19:56 UTCmonitoring

   Las Popups Privy y las Formas Embedded están funcionando para Shopify tiendas. Nuestro equipo está trabajando con Shopify en este tema, y seguimos monitoreando la situación.

3. 19 de octubre de 2026 a las 20:28 UTCresolved

   Las Popups Privy y las formas Embedded funcionan correctamente.

Traducido automáticamente desde la actualización oficial del incidente.

1. 18 de octubre de 2026 a las 0:34 UTCmonitoring

   Estamos investigando un problema que ha tomado el panel Privy fuera de línea. Nuestro equipo de ingeniería está trabajando activamente en ello, y publicaremos actualizaciones aquí mientras aprendemos más. El envío de correo electrónico y SMS no se impacta. Lo sentimos por la perturbación y apreciamos su paciencia. Si tiene preguntas o necesita ayuda mientras tanto, póngase en contacto con nuestro equipo de apoyo en [email protected].

2. 18 de octubre de 2026 a las 3:27 UTCresolved

   Estamos consolidando este incidente con https://status.privy.com/incidents/sj8sw3b7yz8l

Traducido automáticamente desde la actualización oficial del incidente.

1. 17 de octubre de 2026 a las 22:34 UTCidentified

   Nuestro equipo es consciente e investiga activamente un problema en las pantallas Privy. Las pantallas Privy incluyen Popups, Formas Embedded y landing Pages. En este punto los tres están fuera de línea y no funcionan. Mientras que las pantallas están fuera de línea, Popups no aparecerá en su sitio web y Landing Pages y Embedded Forms no son operativos. Si tiene preguntas, contacte con nuestro equipo en [email protected]

2. 18 de octubre de 2026 a las 0:30 UTCidentified

   Privy's Dashboard and Privy Displays, incluyendo Popups, Embedded Forms, y Landing Pages están fuera de línea. Nuestro equipo continúa investigando el tema.

3. 18 de octubre de 2026 a las 2:20 UTCmonitoring

   Privy's Dashboard y la aplicación están en línea. Las pantallas Privy, incluyendo Popups, Embedded Forms y Landing Pages ahora están en funcionamiento.

4. 18 de octubre de 2026 a las 3:24 UTCidentified

   Las pantallas, incluyendo Popups, Embedded Forms y Landing Pages están fuera de línea. Nuestro equipo de ingeniería continúa trabajando en el tema.

5. 18 de octubre de 2026 a las 17:18 UTCidentified

   Nuestro equipo ha identificado y resuelto un problema que afecta a Email Delivery Analytics y métricas. Estamos viendo Email Delivery Analytics se han recuperado por correo electrónico enviado hoy. Las pantallas, incluyendo Popups, Embedded Forms y Landing Pages todavía están fuera de línea y nuestro equipo ha identificado una solución y está trabajando en la implementación de la solución.

6. 18 de octubre de 2026 a las 21:00 UTCidentified

   Nuestro equipo sigue trabajando en una solución para este problema.

7. 18 de octubre de 2026 a las 23:01 UTCmonitoring

   Hemos implementado una solución que ha resuelto los problemas para casi todas las pantallas, incluyendo Popups, Embedded Forms y Landing Pages. Continuamos trabajando para resolver los problemas restantes que aún afectan a un pequeño número de pantallas y volveremos a actualizar una vez que hayamos resuelto esos problemas.

8. 19 de octubre de 2026 a las 3:30 UTCresolved

   Este incidente ha sido resuelto. Todas las pantallas Privy están en línea.

Traducido automáticamente desde la actualización oficial del incidente.

1. 30 de septiembre de 2026 a las 19:32 UTCinvestigating

   Estamos investigando informes de usuarios que reciben errores de timeout al acceder a la aplicación Privy.

2. 30 de septiembre de 2026 a las 20:06 UTCmonitoring

   Los niveles y sistemas de tráfico se han estabilizado. Estamos monitoreando el tráfico para asegurar que el sitio siga estable

3. 30 de septiembre de 2026 a las 21:32 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 24 de septiembre de 2026 a las 15:25 UTCinvestigating

   Actualmente estamos discutiendo un problema con landing pages devolviendo un error de certificado SSL

2. 24 de septiembre de 2026 a las 15:36 UTCmonitoring

   Hemos implementado una remediación a nuestras páginas de aterrizaje para resolver el número de certificado SSL.

3. 26 de septiembre de 2026 a las 3:18 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 23 de febrero de 2026 a las 15:02 UTCinvestigating

   We are experiencing issues with Privy users accessing the Dashboard. Website Visitors in the UK may have issues loading Privy Displays. Our engineers are investigating the issue and will provide a status update once we have more information.

2. 23 de febrero de 2026 a las 17:35 UTCinvestigating

   We are currently testing a potential solution to resolve this issue and will provide further updates as soon as we have more information.

3. 23 de febrero de 2026 a las 20:01 UTCidentified

   We have implemented an initial routing fix which is showing positive results for UK traffic. Further improvements are currently in progress.

4. 23 de febrero de 2026 a las 21:26 UTCmonitoring

   The fix has been rolled out globally. We are currently monitoring performance and conducting further testing to confirm full resolution.

5. 24 de febrero de 2026 a las 16:35 UTCresolved

   Privy services are back up and running. If you continue to experience trouble accessing Privy's Dashboard please reach out to [email protected]. Thank you for your patience as we resolved these issues.

1. 18 de noviembre de 2025 a las 12:59 UTCidentified

   Access to Privy’s dashboard is experiencing intermittent unavailability. We’ve identified the issue and are working with a vendor to resolve it. We do not believe this is impacting scheduled or sent emails or sms.

2. 18 de noviembre de 2025 a las 13:28 UTCidentified

   A fix is in place and we are continuing to monitor service performance.

3. 18 de noviembre de 2025 a las 13:55 UTCidentified

   Access to the Privy dashboard has stabilized. We are monitoring intermittent performance for landing pages and embedded forms.

4. 18 de noviembre de 2025 a las 14:23 UTCidentified

   The ongoing issues with Privy Landing Pages and Embedded Forms have been traced to an issue with one of our vendors, Cloudflare. We’re monitoring the issue, but you can also view their incident here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

5. 18 de noviembre de 2025 a las 15:23 UTCresolved

   This incident has been resolved.

1. 27 de agosto de 2025 a las 15:05 UTCidentified

   We’re experiencing an interruption in SMS delivery currently due to an issue with our provider. We are working to resolve the issue as quickly as possible. SMS delivery is currently offline.

2. 28 de agosto de 2025 a las 0:28 UTCidentified

   SMS sending is still impacted for some customers. Our engineering team is making progress on resolution of this issue. We'll have another update in the morning.

3. 28 de agosto de 2025 a las 20:19 UTCidentified

   This issue has been resolved for many customers and we're monitoring and continuing to work to resolve remaining issues. If you're experiencing this issue still, please reach out directly to Privy support in the app or to your customer success manager.

4. 28 de agosto de 2025 a las 22:18 UTCmonitoring

   We've implemented a fix and are continuing to monitor to ensure that all brands are successfully sending SMS. If you're still experiencing issues, please reach out directly to Privy support in the app or to your customer success manager.

5. 3 de septiembre de 2025 a las 20:12 UTCresolved

   This incident is resolved.

1. 29 de mayo de 2025 a las 18:39 UTCinvestigating

   We're receiving reports that link redirection is resulting in "not found" errors. Our engineering team is investing this issue.

2. 29 de mayo de 2025 a las 20:24 UTCinvestigating

   Our engineers have identified the problem with link redirection and are working on a solution

3. 30 de mayo de 2025 a las 0:15 UTCmonitoring

   We're actively working on a fix. Email redirect links will be restored gradually.

4. 30 de mayo de 2025 a las 0:25 UTCresolved

   Issue resolved. Email redirect links are now working normally.

1. 15 de mayo de 2025 a las 15:46 UTCidentified

   The issue causing slow dashboard renders has been identified. We are actively working on a fix.

2. 15 de mayo de 2025 a las 15:50 UTCmonitoring

   We have implemented a solution for the slow dashboard renders and are now monitoring performance closely.

3. 15 de mayo de 2025 a las 16:07 UTCresolved

   This incident has been resolved.

1. 18 de marzo de 2025 a las 20:41 UTCidentified

   Our engineering team has identified an issue causing a delay in email delivery and email event processing. We're working on a fix and will update this page once we have more information.

2. 18 de marzo de 2025 a las 21:06 UTCmonitoring

   A fix has been deployed. Emails are going out and events are being processed. Our engineering team is continuing to monitor the situation.

3. 18 de marzo de 2025 a las 22:28 UTCresolved

   This incident has been resolved.

1. 30 de enero de 2025 a las 16:01 UTCinvestigating

   We are aware of reports that the Email Editor is not saving properly. We're actively working on a fix.

2. 30 de enero de 2025 a las 16:57 UTCmonitoring

   We've identified the issue as an outage with one of our vendors. A fix is in progress. We believe that the email editor should be working correctly for most users. If you're still experiencing issues with the email editor, please reach out to support.

3. 30 de enero de 2025 a las 20:39 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 30 de enero de 2025 a las 20:40 UTCresolved

   This incident has been resolved.

1. 19 de abril de 2024 a las 20:52 UTCmonitoring

   Our partner Klaviyo has identified an issue with their API that's impacting our Klaviyo integration. We're monitoring the situation and will provide updates as we have them.

2. 19 de abril de 2024 a las 21:30 UTCresolved

   This incident has been resolved.

1. 22 de marzo de 2024 a las 16:08 UTCinvestigating

   We are currently investigating this issue.

2. 22 de marzo de 2024 a las 17:02 UTCidentified

   Our engineering team has identified some issues and is working toward a fix.

3. 22 de marzo de 2024 a las 17:41 UTCmonitoring

   We've implemented a fix and systems are operating again. We're monitoring the impact of the fix.

4. 22 de marzo de 2024 a las 20:38 UTCresolved

   This incident has been resovled

1. 10 de enero de 2024 a las 21:09 UTCinvestigating

   Our engineering team has noted an issue with the Privy <> Klaviyo integration which are occurring for some Privy users. We're investigating this issue and will provide more information as we are able.

2. 10 de enero de 2024 a las 23:00 UTCinvestigating

   Our engineering team is continuing to investigate this issue.

3. 10 de enero de 2024 a las 23:00 UTCinvestigating

   We are continuing to investigate this issue.

4. 11 de enero de 2024 a las 15:38 UTCmonitoring

   This issue has been mitigated and we're monitoring the system to ensure it's resovled.

5. 11 de enero de 2024 a las 22:54 UTCresolved

   We have not seen any recurrence of this issue in 24 hours. If you have any issues with your Klaviyo integration, please reach out to our support team.

1. 11 de diciembre de 2023 a las 18:17 UTCinvestigating

   Our engineering team has identified an issue causing a small number of email campaigns to be delayed in sending. We're investigating this issue.

2. 11 de diciembre de 2023 a las 21:58 UTCidentified

   Our engineering team has identified the cause of the issue and a fix is being implemented.

3. 11 de diciembre de 2023 a las 22:57 UTCmonitoring

   A fix has been implemented and we are monitoring. All email should be sending normally now.

4. 12 de diciembre de 2023 a las 1:42 UTCresolved

   All systems are operating normally.

1. 14 de abril de 2023 a las 14:56 UTCmonitoring

   We’re performing routine database maintenance. The app may intermittently be unavailable for brief periods. All messages will still be queued and sent and we don’t expect any significant delays in delivery.

2. 14 de abril de 2023 a las 18:33 UTCmonitoring

   Database maintenance is proceeding and all systems are still operational. We're continuing to monitor for anything unexpected.

3. 14 de abril de 2023 a las 21:17 UTCresolved

   We've finished this maintenance.

1. 24 de febrero de 2023 a las 22:31 UTCidentified

   Our engineers have identified an issue with a 3rd party which is causing SMS sends to be delayed.

2. 24 de febrero de 2023 a las 23:31 UTCmonitoring

   We have confirmed that the 3rd party service is recovering from the incident. SMS sending performance is back to normal.

3. 24 de febrero de 2023 a las 23:52 UTCresolved

   This incident has been resolved.

1. 18 de enero de 2023 a las 1:49 UTCinvestigating

   Our engineers have discovered an issue which is causing email sends to be delayed. Our team is investigating this issue and we will provide updates as we have them.

2. 18 de enero de 2023 a las 3:18 UTCinvestigating

   Our engineers are continuing to investigate this issue. We'll provide updates as we have them.

3. 18 de enero de 2023 a las 5:08 UTCidentified

   Our engineers have identified the problem and we're working on determining a solution.

4. 18 de enero de 2023 a las 7:41 UTCidentified

   Our engineers have identified a solution and a fix is in progress. Email sends continue to be delayed, but will be delivered once the outage is resolved.

5. 18 de enero de 2023 a las 15:26 UTCidentified

   Our engineers are continuing to work on this issue. The fix we deployed last night did not fully resolve the situation and we are exploring additional options. Thank you for your patience.

6. 18 de enero de 2023 a las 20:13 UTCidentified

   We are continuing to explore additional solutions. Email sends continues to be delayed at this time. We will provide another update around 5pm ET. Thank you for your continued patience.

7. 18 de enero de 2023 a las 21:46 UTCmonitoring

   Our engineering team has deployed a solution and our team is monitoring the fix. Emails are being sent. You may continue to see delays while the system catches up on the backlog.

8. 19 de enero de 2023 a las 0:07 UTCresolved

   Our engineers have resolved this incident. Email send performance is back to normal.

1. 30 de septiembre de 2022 a las 14:54 UTCinvestigating

   We are seeing a higher volume of Emails and Text messages failing to send.

2. 30 de septiembre de 2022 a las 18:02 UTCidentified

   We've identified the issue that's causing Email and Text sending errors. We are continuing working to address the issue. Text messaging sending is online but we're still seeing elevated sending error rates. We've temporarily paused email sending for Newsletters, Automations, and Autoresponders: these emails are being enqueued and will be sent out upon resolution. EDIT: Text messaging was also paused around 12:40 EDT. Text messages are being enqueued.

3. 30 de septiembre de 2022 a las 19:54 UTCidentified

   We are continuing to work to fix this issue. There may be some brief downtime in the coming hours as we work to resolve the issue.

4. 30 de septiembre de 2022 a las 19:55 UTCidentified

   We are continuing to work on a fix for this issue.

5. 1 de octubre de 2022 a las 0:24 UTCidentified

   We are continuing to work on a fix for this issue. Emails and Texts are continuing being enqueued.

6. 1 de octubre de 2022 a las 15:32 UTCmonitoring

   Emails and Texts are sending. We are continuing to monitor for any further issues.

7. 1 de octubre de 2022 a las 17:00 UTCresolved

   This incident has been resolved.