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    Historial de interrupciones de Proton Mail

    14 incidentes de Proton Mail registrados desde marzo de 2026, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Partial outage on Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic

    Comenzó 25 de junio de 2026 a las 7:30 UTC · 2h 46m

    Pending
    1. 25 de junio de 2026 a las 7:30 UTCinvestigating

      Some Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican Republic are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 25 de junio de 2026 a las 10:16 UTCresolved

      This incident has been resolved.

    Partial outage affecting Proton VPN CH servers only

    Comenzó 24 de junio de 2026 a las 21:41 UTC · 2h 4m

    OutageIncidente mayor
    1. 24 de junio de 2026 a las 21:41 UTCidentified

      One of our providers is currently experiencing a partial outage, affecting some of our CH server fleet. The service remains otherwise operational, and we are working on a solution.

    2. 24 de junio de 2026 a las 22:58 UTCidentified

      A power cut in an upstream datacenter affected some of our Swiss servers. It has been resolved and we are proceeding with restoring the most critical servers.

    3. 24 de junio de 2026 a las 23:41 UTCmonitoring

      All servers are now booting,

    4. 24 de junio de 2026 a las 23:45 UTCresolved

      All servers have been restored.

    Investigating sporadic connection reports from a small number of users

    Comenzó 16 de junio de 2026 a las 12:27 UTC · 51m

    OutageIncidente mayor
    1. 16 de junio de 2026 a las 12:27 UTCinvestigating

      The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.

    2. 16 de junio de 2026 a las 12:27 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 de junio de 2026 a las 12:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16 de junio de 2026 a las 13:18 UTCresolved

      We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.

    Service Maintenance, June 18th

    Comenzó 15 de junio de 2026 a las 13:16 UTC · 2d 17h

    MaintenanceEvento de mantenimiento
    1. 15 de junio de 2026 a las 13:16 UTCscheduled

      On Thursday, June 18th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 18 de junio de 2026 a las 5:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 18 de junio de 2026 a las 6:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 18 de junio de 2026 a las 7:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, June 4th

    Comenzó 3 de junio de 2026 a las 10:12 UTC · 20h 48m

    MaintenanceEvento de mantenimiento
    1. 3 de junio de 2026 a las 10:12 UTCscheduled

      On Thursday, June 4th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During that time, Proton Mail users may experience availability issues (e.g., mailboxes will appear read-only). The maintenance will last up to 2 minutes.

    2. 4 de junio de 2026 a las 5:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 4 de junio de 2026 a las 6:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 4 de junio de 2026 a las 7:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, May 29th

    Comenzó 27 de mayo de 2026 a las 14:19 UTC · 1d 16h

    MaintenanceEvento de mantenimiento
    1. 27 de mayo de 2026 a las 14:19 UTCscheduled

      On Friday, May 29th, between 08:00 am and 09:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. During this time, Proton Drive users may experience availability issues (e.g., volumes will appear read-only). The maintenance will last up to 2 minutes. Thank you for your understanding!

    2. 29 de mayo de 2026 a las 5:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 29 de mayo de 2026 a las 6:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 29 de mayo de 2026 a las 7:00 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on Proton VPN servers in Andorra

    Comenzó 20 de mayo de 2026 a las 11:25 UTC · 2h 37m

    Pending
    1. 20 de mayo de 2026 a las 11:25 UTCinvestigating

      Proton VPN servers in Andorra are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 20 de mayo de 2026 a las 14:01 UTCresolved

      This incident has been resolved.

    Proton VPN issue affecting Windows 7 users

    Comenzó 15 de mayo de 2026 a las 20:47 UTC · 1d 0h

    IssuesIncidente menor
    1. 15 de mayo de 2026 a las 20:47 UTCinvestigating

      We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7. If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations

    2. 16 de mayo de 2026 a las 10:45 UTCmonitoring

      The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved.

    3. 17 de mayo de 2026 a las 1:36 UTCresolved

      The issue is completely resolved. There are no further problems on Windows 7.

    Server outage on Proton VPN servers in the District Of Columbia

    Comenzó 7 de mayo de 2026 a las 14:23 UTC · 5d 17h

    Pending
    1. 7 de mayo de 2026 a las 14:23 UTCinvestigating

      Proton VPN servers in the District Of Columbia are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 13 de mayo de 2026 a las 8:08 UTCresolved

      This incident has been resolved.

    Proton VPN port-forwarding functionality degraded in Canada

    Comenzó 1 de mayo de 2026 a las 7:54 UTC · 1h 59m

    IssuesIncidente menor
    1. 1 de mayo de 2026 a las 7:54 UTCinvestigating

      We are investigating reporting that port-forwarding is not fully functional on part of the Proton VPN infrastructure. Our team is investigating.

    2. 1 de mayo de 2026 a las 8:21 UTCidentified

      The issue affects specifically Canadian servers. Port-forwarding is working on any other country supporting it.

    3. 1 de mayo de 2026 a las 9:52 UTCresolved

      The faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.

    Server outage in Cambodia and Vietnam

    Comenzó 29 de abril de 2026 a las 8:18 UTC · 56d 23h

    MaintenanceEvento de mantenimiento
    1. 29 de abril de 2026 a las 8:18 UTCscheduled

      Proton VPN servers in Cambodia and Vietnam are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 29 de abril de 2026 a las 8:19 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    3. 29 de abril de 2026 a las 8:53 UTCin_progress

      Scheduled maintenance is still in progress. We will provide updates as necessary.

    4. 29 de abril de 2026 a las 13:12 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 23rd

    Comenzó 22 de abril de 2026 a las 8:47 UTC · 63d 12h

    MaintenanceEvento de mantenimiento
    1. 22 de abril de 2026 a las 8:47 UTCscheduled

      On Thursday, April 23rd, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 30 seconds during this time, Proton Meet will be unavailable; additionally, some Mail and Drive users may experience availability issues (e.g., inbox or drive appearing read-only, or may experience temporary login issues for Proton services). Thank you for your understanding!

    2. 23 de abril de 2026 a las 5:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 23 de abril de 2026 a las 6:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 23 de abril de 2026 a las 7:00 UTCcompleted

      The scheduled maintenance has been completed.

    Service Maintenance, April 9th

    Comenzó 7 de abril de 2026 a las 16:51 UTC · 69d 19h

    MaintenanceEvento de mantenimiento
    1. 7 de abril de 2026 a las 16:51 UTCscheduled

      on Thursday, April 9th, between 8:00 am and 9:00 am CEST (UTC +2; EDT -6), we'll conduct scheduled maintenance to strengthen our infrastructure. For up to 60 seconds during this time, Mail users may experience availability issues (their mailbox will appear read-only). Thank you for your understanding!

    2. 9 de abril de 2026 a las 5:00 UTCscheduled

      Maintenance will begin as scheduled in 60 minutes.

    3. 9 de abril de 2026 a las 6:00 UTCin_progress

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

    4. 9 de abril de 2026 a las 7:32 UTCcompleted

      The scheduled maintenance has been completed.

    Server outage on ProtonVPN server in Bangladesh

    Comenzó 24 de marzo de 2026 a las 14:00 UTC · 16d 1h

    Pending
    1. 24 de marzo de 2026 a las 14:00 UTCinvestigating

      Proton VPN servers in Bangladesh are currently unavailable. We are working with the upstream datacenter in order to solve the issue as soon as possible. We apologize for the inconvenience.

    2. 9 de abril de 2026 a las 15:07 UTCresolved

      This incident has been resolved.