We are aware of an issue affecting login access to Pulumi Cloud and are investigating.
monitoring
We have taken mitigation steps and are seeing signs of recovery. We are continuing to monitor the situation.
monitoring
We are continuing to monitor for any further issues.
resolved
This incident has been resolved.
Degraded performance on Pulumi APIs
Comenzó 22 de junio de 2026 a las 18:06 UTC · 1h 46m
IssuesIncidente menor
Componentes afectados
SearchDeploymentsAPI
investigating
We are aware of degraded performance on Pulumi APIs and are actively investigating the issue.
investigating
We are continuing to investigate this issue.
identified
We have identified a likely cause and are working on steps to address the issue.
monitoring
A fix has been rolled out and we are monitoring results
monitoring
We are continuing to monitor for any further issues.
resolved
This incident has been resolved.
Bitbucket authentication failures affecting sign-in and Bitbucket-backed accounts
Comenzó 11 de junio de 2026 a las 22:20 UTC · 1h 57m
IssuesIncidente menor
Componentes afectados
APIConsole
investigating
We are investigating an issue affecting customers who sign in to Pulumi Cloud
with a Bitbucket identity or use Bitbucket-connected accounts.
Beginning at approximately 06:00 UTC on June 11, requests to refresh Bitbucket
authentication tokens began failing. Affected users may experience failed
sign-ins with Bitbucket, as well as intermittent errors in the Pulumi Console
and API after their current Bitbucket session token expires (these tokens
expire every two hours). Integrations that rely on Bitbucket credentials may
also be affected.
Our investigation indicates the failures originate from Bitbucket's OAuth
token service rather than Pulumi infrastructure, and we have engaged Atlassian
support. Customers using GitHub, GitLab, email, or SSO identities
are unaffected.
Workaround: Customers whose Pulumi account has an additional sign-in method
(GitHub, GitLab, email/password, or SSO) can continue to sign in using that
method.
We will post updates as the investigation progresses.
identified
Atlassian has acknowledged an incident affecting Bitbucket OAuth login,
which is the cause of the Bitbucket sign-in and authentication failures
affecting Pulumi Cloud. Their incident is being tracked at:
https://bitbucket.status.atlassian.com/incidents/h51sr145gsmx
The issue is external to Pulumi, and no action is required from Pulumi
customers. Until Atlassian resolves their incident, customers signing in
with a Bitbucket identity may continue to experience failed sign-ins and
intermittent Console and API errors after their current session token
expires. Customers using GitHub, GitLab, email, or SSO identities remain
unaffected.
Workaround: Customers whose Pulumi account has an additional sign-in method
(GitHub, GitLab, email/password, or SSO) can continue to sign in using that
method.
monitoring
Atlassian has deployed a fix for their incident affecting Bitbucket OAuth login, and we have confirmed that Bitbucket authentication requests from Pulumi Cloud are succeeding again. Error rates have returned to normal levels and sign-in with Bitbucket is working.
resolved
The incident has now been resolved and the service is operating normally for all customers.
Elevated API error rates and latency
Comenzó 12 de mayo de 2026 a las 21:05 UTC · 2h 9m
IssuesIncidente menor
Componentes afectados
API
investigating
Investigating elevated API error rates and response times, particularly with ESC endpoints
monitoring
A fix has been deployed and error rates and response times have recovered. We are continuing to monitor.
resolved
The incident has been resolved.
Elevated errors when decrypting ESC environments
Comenzó 20 de abril de 2026 a las 10:30 UTC · 0m
Pending
resolved
Some Pulumi Cloud organizations experienced elevated errors when decrypting ESC environments. A subset of environment revisions were affected, and those revisions failed to decrypt 100% of the time during the window. Overall, 3.32% of decrypt-attempt requests across Pulumi Cloud failed due to this issue.
At the start of the window, we rolled out a change that prevented secret ciphertext copied from an ESC environment from being decrypted in other environments. Customers who had previously copied ciphertext between environments were affected. Users saw a message: “decryption failed. If this secret's ciphertext was copied from a different environment, copy and paste the plaintext instead.” This change was intended as a security improvement, but the customer impact was higher than expected, so the change was rolled back.
The ESC team has conducted an internal postmortem to understand the misjudged customer impact, improve our responsiveness to scenarios like this, and created a plan to launch this security improvement without customer disruption.
Bitbucket Authentication Unavailable
Comenzó 15 de abril de 2026 a las 9:43 UTC · 4h 28m
OutageIncidente mayor
Componentes afectados
APIConsole
investigating
Users authenticating with Bitbucket are currently unable to sign in to Pulumi Cloud or use the Pulumi Cloud API. This affects all operations that rely on Bitbucket authentication, including CLI usage and API calls.
Other authentication methods are not affected.
We have identified the cause of the issue and are actively working on a fix. We will provide an update once the fix has been deployed.
identified
We have started deploying a fix for this issue. We will provide an update once the deployment is complete.
monitoring
The fix has been deployed and we are seeing recovery. We are continuing to monitor to confirm the issue is fully resolved.
resolved
This incident has been resolved.
Slowed API response times
Comenzó 10 de abril de 2026 a las 17:58 UTC · 12m
IssuesIncidente menor
Componentes afectados
SearchDeploymentsAPIConsole
identified
We are aware of reduced response times across Pulumi Cloud APIs. We have identified the cause and are working on a fix
resolved
This incident has been resolved.
Machine tokens unable to open referenced environments when running stack previews.
Comenzó 6 de marzo de 2026 a las 11:29 UTC · 22m
IssuesIncidente menor
Componentes afectados
DeploymentsAPI
investigating
We are aware of issues with machine tokens having issues opening environments as part of running previews. We are currently investigating
investigating
We are continuing to investigate this issue.
identified
We are working on a rollback that should resolve this incident. As this rollback is deploying, you may see error rates decrease for a time until the deploy is complete.
monitoring
Rollback has deployed. We are continuing to monitor
resolved
This incident has been resolved.
Errors when creating new Pulumi Neo tasks
Comenzó 3 de febrero de 2026 a las 23:26 UTC · 7m
OutageIncidente mayor
Componentes afectados
Pulumi Neo
investigating
We have received reports of errors when creating new Pulumi Neo tasks. We are investigating the issue.
resolved
We've identified and rolled back the change that caused the issue. The incident is now resolved.
get.pulumi.com unreachable
Comenzó 18 de noviembre de 2025 a las 13:44 UTC · 2h 2m
Pending
identified
Cloudflare is having an outage which is impacting certain regions ability to resolve artifacts via get.pulumi.com
resolved
Cloudflare has restored the impacted services.
AWS outage
Comenzó 20 de octubre de 2025 a las 15:05 UTC · 12h 20m
OutageIncidente mayor
Componentes afectados
DocsRegistryDeployments
identified
These are affected by the global AWS outage
identified
Customers in the eastern part of the United States may experience intermittent errors loading documentation and registry pages
identified
We are continuing to work on a fix for this issue.
resolved
All impacted areas have recovered
Issue displaying some previews in Pulumi Cloud
Comenzó 8 de septiembre de 2025 a las 17:27 UTC · 1h 54m
IssuesIncidente menor
Componentes afectados
Console
investigating
We are currently experiencing issues with displaying some previews in Pulumi Cloud. Our team is actively investigating the problem and working toward a resolution. We will provide updates as soon as more information is available.
identified
We’ve identified the root cause of the preview display issues in Pulumi Cloud and are actively rolling out a fix. Thanks for your patience — we’ll share another update once the rollout is complete.
resolved
The issue affecting previews in Pulumi Cloud has been resolved. Previews are functioning normally again. Please note that affected previews during the incident window (between 11pm UTC Sept 7, 2025 and 7pm UTC Sept 8, 2025) were not recoverable and will not be available in your history.
Major outage
Comenzó 28 de julio de 2025 a las 16:42 UTC · 8m
OutageIncidente crítico
Componentes afectados
API
investigating
We are currently investigating a major issue with a release this morning. We are in the process of rolling this back.
monitoring
We are noticing a significant drop in error rates and are continuing to monitor.
resolved
This incident has been resolved.
We identified many endpoints returning 301 causing infinite redirection for certain stacks.
Comenzó 12 de junio de 2025 a las 14:42 UTC · 2m
IssuesIncidente menor
Componentes afectados
API
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Old stacks not loading logs and outputs
Comenzó 11 de junio de 2025 a las 13:56 UTC · 1h 45m
IssuesIncidente menor
Componentes afectados
API
identified
As part of a programmed maintenance, old stacks might not load logs or outputs. We are actively working on resolving this issue
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
We detected deployments failing to run due authorization errors
Comenzó 1 de mayo de 2025 a las 19:03 UTC · 1h 5m
IssuesIncidente menor
Componentes afectados
Deployments
identified
The issue has been identified and a fix is being implemented.
identified
A fix has been implemented and is being deployed. We are monitoring rollout, ETA of approx 30 minutes.
resolved
This incident has been resolved.
High error rate running program updates
Comenzó 29 de abril de 2025 a las 18:41 UTC · 28m
OutageIncidente mayor
Componentes afectados
API
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Update logs aren't appearing
Comenzó 28 de marzo de 2025 a las 9:45 UTC · 1h 44m
OutageIncidente mayor
Componentes afectados
API
investigating
We are currently tracking an issue where logs for updates aren't being saved and displayed
identified
A fix is being prepared.
resolved
This incident has been resolved.
We are aware of an issue producing deployments to time out.
Comenzó 4 de marzo de 2025 a las 20:43 UTC · 52m
IssuesIncidente menor
Componentes afectados
Deployments
investigating
We are currently investigating this issue.
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Issues rendering stack update logs in web console
Comenzó 27 de febrero de 2025 a las 17:05 UTC · 2h 7m
IssuesIncidente menor
Componentes afectados
Console
identified
[duplicate message]
investigating
We are aware of an issue preventing users from viewing stack update logs in the web console.
identified
We have identified a fix and are in the process of deploying it.
identified
We are in the process of rolling out a secondary fix.
resolved
We've applied the fix, the incident has been resolved. We will continue to monitor error reports related to this issue throughout the day.