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    Historial de interrupciones de Quantify Technologies

    13 incidentes de Quantify Technologies registrados desde marzo de 2020, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    App in Jira does not respond

    Comenzó 14 de noviembre de 2023 a las 15:55 UTC · 4h 41m

    OutageIncidente mayor
    Componentes afectados
    Quantify Frontend
    1. 14 de noviembre de 2023 a las 15:55 UTCinvestigating

      The app in Jira doesn't load. Backend services operate in normal mode. No data loss is expected.

    2. 14 de noviembre de 2023 a las 17:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 de noviembre de 2023 a las 20:36 UTCresolved

      This incident has been resolved.

    Incorrect subscription status

    Comenzó 19 de septiembre de 2023 a las 21:26 UTC · 18h 56m

    IssuesIncidente menor
    Componentes afectados
    Quantify Frontend
    1. 19 de septiembre de 2023 a las 21:26 UTCinvestigating

      We are currently investigating this issue.

    2. 19 de septiembre de 2023 a las 21:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20 de septiembre de 2023 a las 5:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20 de septiembre de 2023 a las 16:22 UTCresolved

      This incident has been resolved.

    App pages don't respond

    Comenzó 4 de abril de 2023 a las 23:54 UTC · 2h 3m

    OutageIncidente mayor
    Componentes afectados
    Quantify Backend
    1. 4 de abril de 2023 a las 23:54 UTCinvestigating

      We are currently investigating this issue.

    2. 5 de abril de 2023 a las 1:57 UTCresolved

      This incident has been resolved.

    Outage

    Comenzó 14 de septiembre de 2022 a las 9:00 UTC · 11h 0m

    OutageIncidente mayor
    Componentes afectados
    Quantify Frontend
    1. 14 de septiembre de 2022 a las 17:53 UTCinvestigating

      We are currently investigating this issue.

    2. 14 de septiembre de 2022 a las 18:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14 de septiembre de 2022 a las 18:31 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 14 de septiembre de 2022 a las 20:00 UTCresolved

      This incident has been resolved.

    Database outage

    Comenzó 16 de agosto de 2021 a las 21:12 UTC · 9d 5h

    OutageIncidente mayor
    Componentes afectados
    Quantify BackendQuantify Frontend
    1. 16 de agosto de 2021 a las 21:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 17 de agosto de 2021 a las 1:59 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17 de agosto de 2021 a las 3:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18 de agosto de 2021 a las 2:26 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 19 de agosto de 2021 a las 17:23 UTCmonitoring

      Mitigation activities are still in progress.

    6. 23 de agosto de 2021 a las 16:39 UTCmonitoring

      We've made good progress over the weekend with a number of optimizations and reduced the backlog of data processing. However, service remains in the downgraded state with some potential interruptions.

    7. 26 de agosto de 2021 a las 2:18 UTCresolved

      This incident has been resolved.

    Service Temporarily Unavailable

    Comenzó 24 de mayo de 2021 a las 22:29 UTC · 5h 40m

    OutageIncidente crítico
    Componentes afectados
    Quantify Frontend
    1. 24 de mayo de 2021 a las 22:29 UTCinvestigating

      We are currently investigating this issue.

    2. 24 de mayo de 2021 a las 22:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 de mayo de 2021 a las 3:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 de mayo de 2021 a las 4:09 UTCresolved

      This incident has been resolved.

    App is unresponsive

    Comenzó 2 de marzo de 2021 a las 22:44 UTC · 1h 57m

    OutageIncidente mayor
    Componentes afectados
    Quantify BackendQuantify Frontend
    1. 2 de marzo de 2021 a las 22:44 UTCinvestigating

      We are currently investigating this issue.

    2. 3 de marzo de 2021 a las 0:05 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3 de marzo de 2021 a las 0:38 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3 de marzo de 2021 a las 0:41 UTCresolved

      The issue was caused by the cloud firewall that started blocking traffic. Firewall rules were updated with further investigation of the root cause.

    Static assets don't load in some environments

    Comenzó 4 de enero de 2021 a las 21:18 UTC · 19h 51m

    IssuesIncidente menor
    Componentes afectados
    Quantify Frontend
    1. 4 de enero de 2021 a las 21:18 UTCinvestigating

      We are currently investigating this issue.

    2. 5 de enero de 2021 a las 2:16 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5 de enero de 2021 a las 2:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5 de enero de 2021 a las 17:09 UTCresolved

      This incident has been resolved.

    Delayed data processing

    Comenzó 10 de noviembre de 2020 a las 4:12 UTC · 12h 30m

    IssuesIncidente menor
    Componentes afectados
    Quantify Backend
    1. 10 de noviembre de 2020 a las 4:12 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 10 de noviembre de 2020 a las 16:42 UTCresolved

      This incident has been resolved.

    High number of errors

    Comenzó 3 de agosto de 2020 a las 18:39 UTC · 18h 9m

    IssuesIncidente menor
    Componentes afectados
    Quantify Backend
    1. 3 de agosto de 2020 a las 18:39 UTCinvestigating

      We are currently investigating this issue.

    2. 4 de agosto de 2020 a las 0:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 de agosto de 2020 a las 12:48 UTCresolved

      This incident has been resolved.

    Delayed data processing due to data migration

    Comenzó 9 de junio de 2020 a las 19:22 UTC · 2d 23h

    Pending
    Componentes afectados
    Quantify Backend
    1. 9 de junio de 2020 a las 19:22 UTCmonitoring

      This is a planned operation. Apologies for the inconvenience.

    2. 12 de junio de 2020 a las 18:55 UTCresolved

      This incident has been resolved.

    Backend data processing is delayed

    Comenzó 7 de abril de 2020 a las 23:46 UTC · 6h 29m

    IssuesIncidente menor
    Componentes afectados
    Quantify Backend
    1. 7 de abril de 2020 a las 23:46 UTCinvestigating

      We are currently investigating this issue.

    2. 8 de abril de 2020 a las 4:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8 de abril de 2020 a las 19:30 UTCresolved

      This incident has been resolved.

    Issues with DNS

    Comenzó 16 de marzo de 2020 a las 5:26 UTC · 19m

    OutageIncidente mayor
    Componentes afectados
    Quantify BackendQuantify Frontend
    1. 16 de marzo de 2020 a las 5:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 16 de marzo de 2020 a las 19:36 UTCresolved

      This incident has been resolved.