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    Historial de interrupciones de Quavered

    41 incidentes de Quavered registrados desde octubre de 2018, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Curriculum Access Issues

    Comenzó 9 de octubre de 2025 a las 15:00 UTC · 20m

    OutageIncidente crítico
    Componentes afectados
    QuaverEd Products
    1. 9 de octubre de 2025 a las 15:06 UTCinvestigating

      We are currently investigating access to QuaverEd products.

    2. 9 de octubre de 2025 a las 15:08 UTCmonitoring

      Access to QuaverEd products is being restored, and services are becoming available. We are continuing to monitor closely.

    3. 9 de octubre de 2025 a las 15:20 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 9 de octubre de 2025 a las 15:21 UTCresolved

      Access to QuaverEd products has been restored.

    Curriculum Access Issues

    Comenzó 9 de octubre de 2025 a las 13:00 UTC · 37m

    OutageIncidente crítico
    Componentes afectados
    QuaverEd Products
    1. 9 de octubre de 2025 a las 13:08 UTCinvestigating

      We are currently investigating access to QuaverEd products.

    2. 9 de octubre de 2025 a las 13:13 UTCmonitoring

      Access to QuaverEd products is being restored, and services are becoming available. We are continuing to monitor closely.

    3. 9 de octubre de 2025 a las 13:37 UTCresolved

      Access to QuaverEd products has been restored.

    Curriculum Access Issues

    Comenzó 8 de octubre de 2025 a las 17:01 UTC · 3h 24m

    OutageIncidente mayor
    Componentes afectados
    QuaverEd Products
    1. 8 de octubre de 2025 a las 17:19 UTCinvestigating

      We are currently investigating access to QuaverEd products.

    2. 8 de octubre de 2025 a las 17:40 UTCmonitoring

      Product services are now available. We’re monitoring while we continue investigating the cause.

    3. 8 de octubre de 2025 a las 20:25 UTCresolved

      The incident has been resolved. An unusual spike in web server load temporarily prevented access to QuaverEd products.

    QuaverEd Service Outage

    Comenzó 12 de agosto de 2025 a las 14:41 UTC · 54m

    IssuesIncidente menor
    Componentes afectados
    QuaverEd ProductsSingle Sign-On into QuaverEdQuaverEd.com
    1. 12 de agosto de 2025 a las 14:41 UTCinvestigating

      We are aware of a site slowdown and are investigating the issue.

    2. 12 de agosto de 2025 a las 14:45 UTCinvestigating

      We are back online and monitoring for slowness.

    3. 12 de agosto de 2025 a las 15:09 UTCinvestigating

      The site came back online at 9:49 a.m. and is performing normally again.

    4. 12 de agosto de 2025 a las 15:35 UTCresolved

      This issue has been resolved, and all sites are operational.

    QuaverEd Outage

    Comenzó 4 de noviembre de 2024 a las 16:23 UTC · 1h 48m

    IssuesIncidente menor
    Componentes afectados
    QuaverEd Products
    1. 4 de noviembre de 2024 a las 16:23 UTCinvestigating

      We are experiencing technical issues affecting our product’s usability. Our team is working swiftly to resolve the issue. We apologize for the disruption and appreciate your patience. Please check back for updates.

    2. 4 de noviembre de 2024 a las 16:25 UTCidentified

      The issue has been identified, and we are implementing a fix.

    3. 4 de noviembre de 2024 a las 16:39 UTCmonitoring

      A fix has been implemented, and the products are stable. We will continue to monitor the issue.

    4. 4 de noviembre de 2024 a las 18:12 UTCresolved

      This incident has been resolved.

    5. 4 de noviembre de 2024 a las 18:12 UTCpostmortem

      There was a disruptive slowdown on the QuaverEd site. Our estimates show we had approximately an 80% drop in functionality/usability between the times of 9:43am and 10:14am

    Major Service Outage

    Comenzó 1 de julio de 2024 a las 15:17 UTC · 1h 52m

    Pending
    Componentes afectados
    QuaverEd.com
    1. 1 de julio de 2024 a las 15:17 UTCinvestigating

      We are aware of a problem accessing the site and are looking into it.

    2. 1 de julio de 2024 a las 17:09 UTCresolved

      This incident has been resolved.

    Database Server Connection Issues

    Comenzó 12 de febrero de 2024 a las 19:35 UTC · 5m

    IssuesIncidente menor
    Componentes afectados
    Single Sign-On into QuaverEd
    1. 12 de febrero de 2024 a las 19:35 UTCinvestigating

      QuaverEd is tracking issues with connections to our database servers. Assignments and Google SSO are two areas of the QuaverEd platform that are currently affected.

    2. 12 de febrero de 2024 a las 19:40 UTCresolved

      This issue has been resolved.

    Site Outage

    Comenzó 14 de septiembre de 2023 a las 15:00 UTC · 0m

    OutageIncidente mayor
    1. 14 de septiembre de 2023 a las 15:53 UTCresolved

      System outage due to database cluster unreachable. A system restart was required to correct issue. Outage from 10:05 - 10:35 CDT.

    Partial Degradation of Service

    Comenzó 7 de septiembre de 2023 a las 12:00 UTC · 0m

    OutageIncidente mayor
    1. 7 de septiembre de 2023 a las 13:29 UTCresolved

      One of our quavered.com servers went offline this morning resulting in partial degradation of service until that server could be removed from our network.

    SSO down for all users

    Comenzó 15 de mayo de 2023 a las 14:02 UTC · 35m

    OutageIncidente crítico
    Componentes afectados
    Single Sign-On into QuaverEd
    1. 15 de mayo de 2023 a las 14:02 UTCinvestigating

      We are investigating this issue.

    2. 15 de mayo de 2023 a las 14:38 UTCresolved

      This incident has been resolved.

    Server Outage

    Comenzó 1 de febrero de 2023 a las 17:07 UTC · 6h 16m

    OutageIncidente mayor
    Componentes afectados
    QuaverEd.com
    1. 1 de febrero de 2023 a las 17:07 UTCinvestigating

      We are currently investigating the issue.

    2. 1 de febrero de 2023 a las 17:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 1 de febrero de 2023 a las 22:25 UTCinvestigating

      We've identified the issue and are working to resolve it though we're still seeing partial outages. We appreciate your patience in the interim.

    4. 1 de febrero de 2023 a las 23:23 UTCresolved

      This incident has been resolved.

    Temporary Network Outage

    Comenzó 12 de enero de 2023 a las 17:00 UTC · 0m

    Pending
    1. 12 de enero de 2023 a las 17:58 UTCresolved

      Due to a mis-applied network configuration there was a period of approximately 12 minutes of downtime between 11:14 CST and 11:26 CST. During this period all services and resources were unavailable. This issue has been corrected. We will continue to monitor the situation to ensure no additional issues occur.

    Site Slowdowns

    Comenzó 4 de enero de 2022 a las 21:16 UTC · 1d 18h

    Pending
    Componentes afectados
    QuaverEd.com
    1. 4 de enero de 2022 a las 21:16 UTCmonitoring

      Two site slowdowns occurred today, January 4th, 2022. - 9:00am to 9:30 CST - 1:30pm to 1:46pm CST We are currently monitoring the situation.

    2. 6 de enero de 2022 a las 16:01 UTCresolved

      This incident has been resolved. The site is stable for all Users at this time.

    Error on Login

    Comenzó 3 de agosto de 2021 a las 1:05 UTC · 45m

    Pending
    1. 3 de agosto de 2021 a las 1:05 UTCinvestigating

      We are aware of an issue logging into our sites right now. We are investigating the cause.

    2. 3 de agosto de 2021 a las 1:07 UTCinvestigating

      This login issue appears to be intermittent... We are continuing to investigate.

    3. 3 de agosto de 2021 a las 1:50 UTCresolved

      This incident has been resolved

    Error on login

    Comenzó 3 de agosto de 2021 a las 0:19 UTC · 39m

    Pending
    Componentes afectados
    Help.QuaverEd.comSingle Sign-On into QuaverEdQuaverEd.com
    1. 3 de agosto de 2021 a las 0:19 UTCidentified

      We are aware of an issue logging into our sites right now. The cause has been identified and we are working to correct the situation.

    2. 3 de agosto de 2021 a las 0:58 UTCresolved

      This incident has been resolved. A required restart to a set of servers resulted in a misconfiguration. That has been corrected and measures have been taken to ensure the correct configuration is applied after future restarts.

    Student Site Login Issue

    Comenzó 21 de mayo de 2021 a las 15:12 UTC · 25m

    IssuesIncidente menor
    1. 21 de mayo de 2021 a las 15:12 UTCinvestigating

      At this time, there is an issue with our student site that affects some students from being able to login to their account. QuaverEd's Development Team is currently investigating the issue, and will resolve it as quickly as possible.

    2. 21 de mayo de 2021 a las 15:37 UTCresolved

      This issue has been resolved.

    Student Site Internal Server Error

    Comenzó 11 de marzo de 2021 a las 14:00 UTC · 39m

    OutageIncidente mayor
    1. 11 de marzo de 2021 a las 14:00 UTCidentified

      This morning at approximately 6:49am, there was an issue where students, after logging in to student.QuaverEd.com, were unable to access resources in their account.

    2. 11 de marzo de 2021 a las 14:39 UTCresolved

      Our team resolved this issue at approximately 7:59am

    Student SSO Login Outage (Chrome Users Only)

    Comenzó 3 de marzo de 2021 a las 18:19 UTC · 0m

    Pending
    Componentes afectados
    Single Sign-On into QuaverEd
    1. 3 de marzo de 2021 a las 18:19 UTCresolved

      This morning at approximately 10:49am (central), we experienced an issue that kept student users, whose accounts are provisioned through Single Sign On (SSO), from logging in to QuaverMusic.com. This issue only occurred in Google Chrome. This issue was resolved at 11:25am (central)

    Server Outage

    Comenzó 3 de marzo de 2021 a las 16:10 UTC · 0m

    Pending
    Componentes afectados
    Help.QuaverEd.comSingle Sign-On into QuaverEdQuaverEd.com
    1. 3 de marzo de 2021 a las 16:10 UTCresolved

      This morning, our site experienced an issue that was causing QuaverMusic.com to be slow to the point of unresponsive and fixed said issue. This issue outage began at approximately 8:58am, and our team resolved the issue at 9:31am.

    Isolated Login Incident

    Comenzó 11 de febrero de 2021 a las 16:59 UTC · 0m

    Pending
    Componentes afectados
    Single Sign-On into QuaverEd
    1. 11 de febrero de 2021 a las 16:59 UTCresolved

      An internal change to a database on Thursday 2/11 led to an occasional issue with users logging in. We were made aware of this issue at around 9:35AM on Thursday 2/11 and found that the issue only impacted Single Sign-On users. Once identified, the issue and resolved by 9:43AM. No action is needed by users and all systems are back to normal.