Historial de interrupciones de Rainforest Qa

1. 24 de junio de 2026 a las 6:22 UTCidentified

   Hemos descubierto y emitido con nuestros Windows 11 VMs que les está causando que no arranquen y funcionen. La solución ha sido identificada y estamos trabajando para sacarla, pero esto puede tardar unas horas. Mientras tanto, las carreras que utilizan estos tipos de VM se retrasarán o pueden cometer errores. Estamos trabajando para resolver la situación.

2. 24 de junio de 2026 a las 10:29 UTCmonitoring

   Hemos arreglado la cuestión que afecta a nuestros VM y las carreras parecen estar progresando normalmente ahora. Puede que todavía haya algunos retrasos mientras trabajamos a través de un pequeño atraso de carreras pendientes, y seguiremos monitoreando la situación.

3. 24 de junio de 2026 a las 13:55 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 18 de noviembre de 2025 a las 11:51 UTCidentified

   We are currently experiencing an issue with one of our providers that is causing the application to be intermittently available.

2. 18 de noviembre de 2025 a las 12:25 UTCidentified

   Our upstream provider is aware of the issue and is continuing to investigate.

3. 18 de noviembre de 2025 a las 14:05 UTCidentified

   Our upstream provider has identified the issue and is currently working on restoring service

4. 18 de noviembre de 2025 a las 14:59 UTCmonitoring

   Our upstream provider has implemented a fix and services are returning to normal operation. We're continuing to monitor the situation to ensure everything has recovered.

5. 18 de noviembre de 2025 a las 16:40 UTCmonitoring

   Our provider is still reporting intermittent errors which may have an impact on some clients being able to access Rainforest services. We are continuing to monitor the situation.

6. 18 de noviembre de 2025 a las 18:19 UTCresolved

   This incident has been resolved.

1. 8 de septiembre de 2025 a las 17:02 UTCinvestigating

   We are investigating an issue with our background job processing which is causing tasks to be delayed. This will impact starting new tests, execution of current tests, and many other pieces of functionality within the application. We are currently working to resolve this.

2. 8 de septiembre de 2025 a las 17:16 UTCmonitoring

   We have implemented a fix and background job processing appears to be returning to normal. We will continue to investigate to ensure everything is working as it should be. There is a backlog of tests awaiting execution, so test results may continue to be delayed as we work our way through executing them all.

3. 8 de septiembre de 2025 a las 17:39 UTCresolved

   All systems are back to normal.

1. 28 de julio de 2025 a las 13:01 UTCinvestigating

   We're currently investigating an issue affecting user logins. Some users may be having trouble logging in.

2. 28 de julio de 2025 a las 13:16 UTCresolved

   We've addressed the issue and logins should be functional for all users.

1. 12 de junio de 2025 a las 18:50 UTCinvestigating

   One of our upstream providers is currently experiencing an outage. We are monitoring the impact of this on our application.

2. 12 de junio de 2025 a las 20:47 UTCmonitoring

   Our upstream provider appears to have addressed the issue and we are no longer seeing any issues, but will continue to monitor the situation.

3. 12 de junio de 2025 a las 21:13 UTCresolved

   This incident has been resolved.

1. 22 de abril de 2025 a las 15:06 UTCidentified

   We have identified an issue that is affecting step generation, self-healing snippets, and AI test assertions. Those service will be unavailable until such time as the incident is fixed.

2. 22 de abril de 2025 a las 15:39 UTCmonitoring

   A fix has been applied and will be rolling out over the next hour. AI services should now be broadly available for most platforms but some older runs / previews may still be affected. We'll continue to monitor the situation until the rollout is complete.

3. 22 de abril de 2025 a las 16:03 UTCresolved

   The fix has been fully applied and all AI services should be back to normal.

1. 7 de abril de 2025 a las 17:30 UTCinvestigating

   We are investigating an issue related to background job processing. Some results or runs may be delayed during this time.

2. 7 de abril de 2025 a las 17:37 UTCmonitoring

   We've implemented a fix and all delayed background jobs have been processed. We are monitoring to make sure everything continues working properly.

3. 7 de abril de 2025 a las 17:52 UTCresolved

   This incident has been resolved.

1. 28 de marzo de 2025 a las 16:29 UTCidentified

   The Rainforest application is currently offline. This affects access to the application, as well as any tests or runs that were in progress. We're looking into it and will provide an update shortly.

2. 28 de marzo de 2025 a las 16:35 UTCmonitoring

   The application is back online, and we're monitoring to make sure everything is working properly again.

3. 28 de marzo de 2025 a las 16:48 UTCresolved

   This incident has been resolved.

1. 7 de enero de 2025 a las 12:33 UTCidentified

   We've identified an issue which is causing problems when trying to execute tests. Test runs are not being processed. Virtual machines in the Visual Editor are not available. We're working on a fix.

2. 7 de enero de 2025 a las 13:40 UTCmonitoring

   We've applied a fix and everything should be operational again. We're processing the backlog of runs created in the last 3 hours which will take some time. We'll update the status to "Resolved" once the backlog is processed.

3. 7 de enero de 2025 a las 14:01 UTCresolved

   The backlog of runs has been processed and everything should be back to normal.

1. 10 de octubre de 2024 a las 16:30 UTCinvestigating

   We are investigating an issue that is delaying the availability of test result videos

2. 10 de octubre de 2024 a las 17:52 UTCresolved

   We have resolved the issue affecting test video recording. Test runs from approximately 06:30 UTC to 17:35 UTC may be missing their video recordings.

1. 2 de octubre de 2024 a las 12:48 UTCidentified

   We are working on an issue that is delaying the allocation of virtual machines when starting a run. We have identified the issue and are working to resolve it.

2. 2 de octubre de 2024 a las 13:42 UTCidentified

   We have applied a temporary fix to mitigate the issue and are continuing to work on a more permanent fix.

3. 2 de octubre de 2024 a las 19:28 UTCmonitoring

   A permanent fix has been implemented and performance appears to have returned to normal. No further delays are expected.

4. 2 de octubre de 2024 a las 20:15 UTCresolved

   This incident has been resolved.

1. 1 de octubre de 2024 a las 19:41 UTCidentified

   We've identified an issue that may have caused some runs to be delayed.

2. 1 de octubre de 2024 a las 19:54 UTCresolved

   We've fixed the issue and runs are now starting and progressing as usual.

1. 18 de septiembre de 2024 a las 16:43 UTCinvestigating

   We are currently investigating the issue.

2. 18 de septiembre de 2024 a las 17:52 UTCmonitoring

   A fix has been implemented, we are now monitoring.

3. 18 de septiembre de 2024 a las 18:19 UTCresolved

   The incident has been resolved.

1. 12 de junio de 2024 a las 23:24 UTCinvestigating

   We've noticed that some test executions are not being processed correctly, which is holding up the completion of runs. We're currently investigating it.

2. 13 de junio de 2024 a las 0:02 UTCinvestigating

   We've identified the component we believe is causing the problem and are investigating why it's behaving badly.

3. 13 de junio de 2024 a las 2:15 UTCmonitoring

   We've shipped a fix and are monitoring the situation.

4. 13 de junio de 2024 a las 6:05 UTCresolved

   This incident has been resolved.

1. 7 de junio de 2024 a las 12:11 UTCinvestigating

   Operations involving AI are taking some time to complete. We're investigating the issue.

2. 7 de junio de 2024 a las 12:57 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7 de junio de 2024 a las 14:46 UTCresolved

   This incident has been resolved.

4. 11 de junio de 2024 a las 13:16 UTCpostmortem

   We realized that our provider for AI infrastructure was having a soft outage which was causing some requests to take a very long time \(10 minutes\) to error. We worked around this by decreasing the timeout for the requests so that they would error faster and we could then retry them.

1. 6 de junio de 2024 a las 15:39 UTCidentified

   We’ve identified another problem with action generation and are working on a fix

2. 6 de junio de 2024 a las 16:23 UTCmonitoring

   We implemented a fix and are monitoring the results.

3. 6 de junio de 2024 a las 16:36 UTCresolved

   This incident has been resolved.

1. 6 de junio de 2024 a las 14:53 UTCidentified

   We’ve identified a problem with action generation and are working on a fix”

2. 6 de junio de 2024 a las 14:58 UTCmonitoring

   We've shipped a fix and will continue to monitor the situation.

3. 6 de junio de 2024 a las 15:07 UTCresolved

   The issue has been resolved

1. 8 de mayo de 2024 a las 10:04 UTCidentified

   We're experiencing issues with failure summarization. The fix is being deployed.

2. 8 de mayo de 2024 a las 10:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8 de mayo de 2024 a las 10:20 UTCresolved

   This incident has been resolved.

1. 15 de abril de 2024 a las 10:38 UTCinvestigating

   We are currently experiencing an issue with runs being delayed and currently working on a fix.

2. 15 de abril de 2024 a las 10:40 UTCinvestigating

   We are continuing to investigate this issue.

3. 15 de abril de 2024 a las 10:56 UTCidentified

   We've identified the cause of the delays and are working on a fix.

4. 15 de abril de 2024 a las 12:49 UTCmonitoring

   We've shipped a fix and will continue to monitor the situation.

5. 15 de abril de 2024 a las 18:24 UTCresolved

   This incident has been resolved.

1. 12 de abril de 2024 a las 14:59 UTCinvestigating

   We've noticed a problem with our fleet of VMs, which are used for test execution and test authoring. This may mean that you can't edit tests, and that test execution will be delayed.

2. 12 de abril de 2024 a las 16:59 UTCinvestigating

   The problem is somewhat improved, but we're continuing to investigate.

3. 12 de abril de 2024 a las 18:23 UTCresolved

   This incident has been resolved.