Historial de interrupciones de Remind

1. 24 de septiembre de 2026 a las 18:29 UTCinvestigating

   Estamos investigando informes de errores y retrasos intermitentes en todo Remind, incluyendo al agregar o actualizar usuarios. Algunas acciones pueden darse tiempo o tomar más tiempo de lo habitual para completar. Vamos a proporcionar una actualización en breve.

2. 24 de septiembre de 2026 a las 18:41 UTCidentified

   Se ha determinado la cuestión y se está aplicando una solución.

3. 24 de septiembre de 2026 a las 19:32 UTCidentified

   Seguimos trabajando en una solución para esta cuestión.

4. 24 de septiembre de 2026 a las 19:48 UTCmonitoring

   Se ha aplicado una solución y estamos monitoreando los resultados.

5. 24 de septiembre de 2026 a las 20:43 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 10 de agosto de 2026 a las 16:33 UTCinvestigating

   Identificamos varios outages a través del teléfono virtual para colocar " llamadas receptoras, así como notar varias llamadas que se están retirando.

2. 10 de agosto de 2026 a las 17:08 UTCresolved

   This incident has been resolved.

Traducido automáticamente desde la actualización oficial del incidente.

1. 30 de junio de 2026 a las 21:40 UTCinvestigating

   Estamos investigando informes de que algunos usuarios están experimentando retrasos con la lista y el procesamiento de datos. Vamos a proporcionar una actualización en breve.

2. 30 de junio de 2026 a las 21:42 UTCinvestigating

   Seguimos investigando esta cuestión.

3. 30 de junio de 2026 a las 23:05 UTCresolved

   Hemos identificado y aplicado una solución para la cuestión. Hemos confirmado que la cuestión se ha resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 14 de mayo de 2026 a las 18:24 UTCinvestigating

   We are currently investigating an issue impacting SMS delivery and automated responses through the 81010 short code for some users.

2. 14 de mayo de 2026 a las 19:32 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 de mayo de 2026 a las 19:33 UTCinvestigating

   We are continuing to investigate issues impacting the 81010 shortcode and are actively working on mitigation and workaround options.

4. 14 de mayo de 2026 a las 19:58 UTCidentified

   We have identified the issue affecting SMS delivery and class joins through shortcode 81010 and are actively working on mitigations.

5. 14 de mayo de 2026 a las 22:18 UTCidentified

   We are continuing to fix the identified issue.

6. 14 de mayo de 2026 a las 23:44 UTCresolved

   This incident is resolved.

1. 20 de octubre de 2025 a las 13:51 UTCidentified

   The Remind experiencing system issues at this time due to a mass AWS outage this morning. Our team is diligently working to solve the problem.

2. 20 de octubre de 2025 a las 15:19 UTCidentified

   AWS is recovering. We will continue working on the remaining issues.

3. 20 de octubre de 2025 a las 15:21 UTCmonitoring

   AWS has implemented a fix, and we're monitoring for full recovery.

4. 20 de octubre de 2025 a las 15:41 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 20 de octubre de 2025 a las 16:19 UTCmonitoring

   Our team is working hard to create capacity for our critical services. While our web & mobile app experience may still be degraded, our text and voice services are operational.

6. 20 de octubre de 2025 a las 17:49 UTCmonitoring

   We're continuing to see signs of recovery, but elevated error rates will likely continue. Our team is still hard at work on this issue!

7. 20 de octubre de 2025 a las 19:29 UTCmonitoring

   Remind should how be error free but still potentially slow as we continue to rebalance capacity. We'll keep working to resolve the latency!

8. 20 de octubre de 2025 a las 20:03 UTCresolved

   Remind should now be back to normal!

1. 12 de junio de 2025 a las 18:41 UTCinvestigating

   Our translations provider is currently experience issues that lead to errors when translating content for messages in Remind. We are waiting for updates from our translations provider and will post an update when we learn more.

2. 12 de junio de 2025 a las 19:08 UTCmonitoring

   It looks like translations are working correctly now. We will continue monitoring.

3. 14 de junio de 2025 a las 4:47 UTCresolved

   This incident has been resolved.

1. 30 de mayo de 2025 a las 17:32 UTCinvestigating

   We are investigating an issue impacting the delivery of text message sent by verified Remind organizations. Messages sent by Remind app or email are still delivering properly. We will provide an update shortly. We apologize for the inconvenience caused!

2. 30 de mayo de 2025 a las 18:00 UTCresolved

   This incident has been resolved.

1. 27 de mayo de 2025 a las 15:45 UTCinvestigating

   We are investigating reports that some users are unable to make phone calls. We will provide an update shortly. We apologize for the inconvenience caused!

2. 27 de mayo de 2025 a las 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 27 de mayo de 2025 a las 19:16 UTCresolved

   This incident has been resolved.

1. 26 de abril de 2025 a las 0:45 UTCmonitoring

   Remind's providers have shared with us that they are experiencing delays in delivering text messages to some Remind participants, specifically for long codes with AT&T. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 28 de abril de 2025 a las 19:40 UTCmonitoring

   Remind's providers have shared with us that they are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

3. 7 de mayo de 2025 a las 21:49 UTCmonitoring

   Remind's providers are continuing to work with AT&T on delays with delivering text messages, specifically for long codes. These messages will be delivered by the service provider. Delivery by the service provider can take up to a few hours at this time. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

4. 20 de mayo de 2025 a las 18:47 UTCresolved

   AT&T has informed Remind's providers that a solution has been implemented, and we are observing an improvement in traffic. We will continue to monitor the results.

1. 3 de febrero de 2025 a las 15:03 UTCidentified

   Remind’s providers alerted us early this morning that they were experiencing issues delivering text messages to AT&T participants. Impacted messages were those sent between 3:44 AM and 5:04 AM Pacific Time on February 3, 2025. In the meantime, using Remind via email, our mobile app (rmd.me/a), or remind.com remains unaffected.

2. 3 de febrero de 2025 a las 15:25 UTCidentified

   We are continuing to work on a fix for this issue.

3. 3 de febrero de 2025 a las 18:37 UTCresolved

   This incident has been resolved.

1. 20 de diciembre de 2024 a las 2:36 UTCresolved

   Starting this morning at 9:00am PST, some users saw a blank screen and the application was not usable after signing in. Users on mobile applications were not impacted. We identified the problem and rolled out an update. The site is now working properly.

1. 1 de julio de 2024 a las 19:24 UTCidentified

   Remind's providers alerted us of an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 3 de julio de 2024 a las 13:59 UTCresolved

   This incident has been resolved.

1. 26 de junio de 2024 a las 18:49 UTCmonitoring

   Remind is experiencing failures in delivering text messages to some Remind participants. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected. Remind is continuing to monitor the situation. Text messages should continue to work for most customers.

2. 27 de junio de 2024 a las 0:02 UTCresolved

   This incident has been resolved.

1. 26 de junio de 2024 a las 0:14 UTCidentified

   Remind is investigating an issue with delivering text messages to some Remind participant. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 26 de junio de 2024 a las 10:17 UTCmonitoring

   Remind is continuing to monitor the situation. Text messages should continue to work for most customers. The use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

3. 26 de junio de 2024 a las 17:53 UTCresolved

   This incident has been resolved.

1. 13 de diciembre de 2023 a las 23:57 UTCinvestigating

   We are currently investigating this issue.

2. 14 de diciembre de 2023 a las 3:01 UTCresolved

   This incident has been resolved.

1. 8 de noviembre de 2023 a las 17:30 UTCinvestigating

   We are currently experiencing some inability to log in to our iOS App when using the latest version (v14.23). This only impacts users running this version. We've identified the cause of the login errors and are working to push the update to the App Store as quickly as possible.

2. 8 de noviembre de 2023 a las 20:21 UTCresolved

   Remind iOS (v14.23.1) has been released. If you experienced the inability to log in, please manually update your Remind app to this version for resolution. Thank you for being patient while we resolved these issues.

1. 6 de noviembre de 2023 a las 15:28 UTCresolved

   Our Tutoring customers may not have been able to log in to their distance learning sessions successfully. Our engineers identified the root cause and deployed a resolution on 11/04.

1. 30 de octubre de 2023 a las 15:58 UTCidentified

   We are currently experiencing some iOS App crashes when launching the app. This will affect folks who have updated to our latest iOS App version from the App Store. We've identified the cause of these crashes and are working to push the update to the App Store as quickly as possible.

2. 30 de octubre de 2023 a las 18:24 UTCresolved

   Remind iOS (v14.22.1) has been released. If you experienced the crash, please manually update your Remind app to this version. Thank you for your patience while we resolved these issues.

1. 31 de agosto de 2023 a las 13:47 UTCinvestigating

   The Remind service is currently experiencing downtime. Our team is engaged and working toward resolution as quickly as possible. We will share updates as they are available here.

2. 31 de agosto de 2023 a las 14:08 UTCinvestigating

   We are continuing to investigate this issue.

3. 31 de agosto de 2023 a las 14:32 UTCidentified

   Our team has identified the issue and corrected it. We continue to investigate and monitor performance-related issues at this time.

4. 31 de agosto de 2023 a las 14:40 UTCresolved

   This incident has been resolved.

1. 18 de agosto de 2023 a las 0:36 UTCidentified

   Remind's providers alerted us they were experiencing delays in delivering text messages to some Remind participants. These messages should be delivered once our service provider is back up and running. In the meantime, the use of Remind via email, our mobile app (rmd.me/a), or remind.com is unaffected.

2. 18 de agosto de 2023 a las 1:52 UTCresolved

   Remind's providers have resolved the delays in delivering text messages to Remind participants. Some messages sent between 5:02p - 6:47p Pacific were delayed in reaching their recipients. At this time, all messages have been successfully delivered.