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    Historial de interrupciones de Rescuetime

    33 incidentes de Rescuetime registrados desde marzo de 2019, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Disruption in user data processing

    Comenzó 29 de mayo de 2026 a las 14:52 UTC · 2h 17m

    OutageIncidente crítico
    Componentes afectados
    RescueTime Web Application
    1. 29 de mayo de 2026 a las 14:52 UTCinvestigating

      We are currently investigating this issue.

    2. 29 de mayo de 2026 a las 15:42 UTCidentified

      Now recovering with no data loss. It may take up to an hour for data to be updated.

    3. 29 de mayo de 2026 a las 17:09 UTCresolved

      This incident has been resolved.

    Degraded log processing

    Comenzó 23 de abril de 2026 a las 14:39 UTC · 3d 23h

    IssuesIncidente menor
    Componentes afectados
    Data Processors
    1. 23 de abril de 2026 a las 14:39 UTCinvestigating

      We are currently experiencing degraded log processing. Our team is actively working to resolve the issue and has begun migrating affected logs. One system remains unresponsive, and processing may still be delayed. Please rest assured that no data will be lost. We will provide updates as the situation progresses.

    2. 23 de abril de 2026 a las 14:39 UTCinvestigating

      We are continuing to investigate this issue.

    3. 24 de abril de 2026 a las 11:20 UTCidentified

      We're back online. 🎉 Here's a quick summary of what happened and what to expect: **What happened:** Our data processing pipeline experienced a technical failure, and parts of our system lost sync with each other, causing a full outage starting around 7 PM. **Where things stand now:** - ✅ Systems are back up and processing data normally - ⏳ Your data will fully catch up over the next few hours - 🔍 A small number of files were caught in the middle of the failure and may be delayed or, in rare cases, unrecoverable — we'll know more tomorrow **What we're doing next:** Our team will work on recovering any affected files and auditing our data pipeline to ensure nothing is missing from your historical records. We'll share another update once that work is complete. We're sorry for the disruption. Thank you for your patience — we know your time data matters, and we take that seriously. The RescueTime Team

    4. 24 de abril de 2026 a las 14:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 27 de abril de 2026 a las 14:07 UTCresolved

      This incident has been resolved.

    Site is currently down

    Comenzó 10 de abril de 2025 a las 22:36 UTC · 31m

    Pending
    Componentes afectados
    RescueTime Web Application
    1. 10 de abril de 2025 a las 22:36 UTCinvestigating

      We are currently investigating the issue.Data will not be lost during this time.Thank you for your patience.

    2. 10 de abril de 2025 a las 23:07 UTCresolved

      This has quickly been resolved. If you see any delays they will appear shortly. Thanks for your patience.

    RescueTime website is down

    Comenzó 9 de abril de 2025 a las 18:10 UTC · 7h 27m

    OutageIncidente mayor
    Componentes afectados
    RescueTime Web Application
    1. 9 de abril de 2025 a las 18:10 UTCinvestigating

      We are currently investigating this issue.

    2. 9 de abril de 2025 a las 18:11 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10 de abril de 2025 a las 1:37 UTCresolved

      The site is backup and running. We apologize for any inconvenience.

    The RescueTime website is down

    Comenzó 3 de marzo de 2025 a las 17:23 UTC · 7h 24m

    OutageIncidente crítico
    Componentes afectados
    RescueTime Web Application
    1. 3 de marzo de 2025 a las 17:23 UTCinvestigating

      We are currently investigating this issue.

    2. 4 de marzo de 2025 a las 0:47 UTCresolved

      This incident has been resolved. Failure in background processing services caused starvation of resources for the user experience. Your time data will not be lost and will catch up processing over the next several hours

    Sign-up page is down

    Comenzó 21 de febrero de 2025 a las 0:10 UTC · 1h 29m

    Pending
    Componentes afectados
    RescueTime Web Application
    1. 21 de febrero de 2025 a las 0:10 UTCinvestigating

      Currently our sign-up page is down, it's a Google service failure and we are working on a fix. Thank you for your patience.

    2. 21 de febrero de 2025 a las 1:39 UTCresolved

      This incident has been resolved.

    Service disruption for website user experience - no disruption for data pipeline

    Comenzó 7 de noviembre de 2024 a las 20:41 UTC · 8m

    IssuesIncidente menor
    Componentes afectados
    RescueTime Web Application
    1. 7 de noviembre de 2024 a las 20:41 UTCinvestigating

      Repair is being applied and service should be expected to be restored in 10 minutes.

    2. 7 de noviembre de 2024 a las 20:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7 de noviembre de 2024 a las 20:49 UTCresolved

      Service is restored.

    Disruption in logged time processing

    Comenzó 4 de noviembre de 2024 a las 17:51 UTC · 0m

    Pending
    1. 4 de noviembre de 2024 a las 17:51 UTCresolved

      Disruption in user data log processing. Side effect: user time spent not reported on the site. No data loss.

    Scheduled Database Maitenance

    Comenzó 13 de enero de 2024 a las 18:15 UTC · 54m

    Pending
    Componentes afectados
    RescueTime Web ApplicationData Processors
    1. 13 de enero de 2024 a las 18:15 UTCinvestigating

      We will be performing scheduled maintenance and all RescueTime resources will be unavailable for approximately the next hour.

    2. 13 de enero de 2024 a las 19:09 UTCresolved

      This incident has been resolved.

    Servers Down

    Comenzó 19 de diciembre de 2023 a las 15:25 UTC · 6h 49m

    IssuesIncidente menor
    Componentes afectados
    Data Processors
    1. 19 de diciembre de 2023 a las 15:25 UTCinvestigating

      RescueTime servers are currently down, this has caused a back up in activity tracking. Our developers are aware and working on resolving the issue.

    2. 19 de diciembre de 2023 a las 21:19 UTCmonitoring

      Developers have identified the issue and are working on a fix. Users activities have started to appear, we will post an update when the issue has been resolved.

    3. 19 de diciembre de 2023 a las 22:14 UTCresolved

      This issue has been resolved. We apologize for the inconvenience.

    Issue affecting site

    Comenzó 25 de octubre de 2022 a las 23:25 UTC · 1h 1m

    OutageIncidente crítico
    Componentes afectados
    RescueTime Web Application
    1. 25 de octubre de 2022 a las 23:25 UTCinvestigating

      We are currently working to resolve an issue preventing use of the RescueTime website. We will have all services back as soon as possible.

    2. 26 de octubre de 2022 a las 0:26 UTCresolved

      The unexpected server issue has been resolved. We apologize for any inconvenience.

    delayed data reporting

    Comenzó 27 de mayo de 2022 a las 4:14 UTC · 13h 32m

    OutageIncidente mayor
    Componentes afectados
    RescueTime Web ApplicationData Processors
    1. 27 de mayo de 2022 a las 4:14 UTCidentified

      We are experiencing a slowdown in the processing of user data. Website reports may be incomplete until the issue is resolved. No data will be lost.

    2. 27 de mayo de 2022 a las 17:46 UTCresolved

      This incident has been resolved. If you do still see missing data, it should be caught up very shortly.

    hardware issue affecting page loading

    Comenzó 26 de mayo de 2022 a las 20:49 UTC · 29m

    IssuesIncidente menor
    Componentes afectados
    RescueTime Web ApplicationData Processors
    1. 26 de mayo de 2022 a las 20:49 UTCinvestigating

      We are currently working urgently to fix a hardware issue that is causing server errors on page loads of the RescueTime website. We will have all services back as soon as possible.

    2. 26 de mayo de 2022 a las 20:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 26 de mayo de 2022 a las 21:18 UTCresolved

      This incident has been resolved.

    New Account Creation

    Comenzó 11 de febrero de 2022 a las 22:43 UTC · 47m

    IssuesIncidente menor
    Componentes afectados
    RescueTime Web Application
    1. 11 de febrero de 2022 a las 22:43 UTCidentified

      We have received report that new account creation is temporarily unavailable. We are working on correcting the issue and will continue to keep you updated. We apologize for the inconvenience.

    2. 11 de febrero de 2022 a las 23:30 UTCresolved

      This incident has been resolved. Thank you for your patience.

    Offline Time

    Comenzó 25 de noviembre de 2020 a las 0:44 UTC · 19h 39m

    Pending
    1. 25 de noviembre de 2020 a las 0:44 UTCidentified

      We are aware that the display of offline time data is not currently working on RescueTime website reports. No data will be lost, including data entered today. We are working on the display problem to have it resolved as soon as possible. We apologize for the inconvenience.

    2. 25 de noviembre de 2020 a las 20:23 UTCresolved

      The display of offline time data has been resolved. Thank you for your patience.

    incorrect logging issues

    Comenzó 24 de septiembre de 2020 a las 16:45 UTC · 1h 29m

    IssuesIncidente menor
    Componentes afectados
    RescueTime Web Application
    1. 24 de septiembre de 2020 a las 16:45 UTCidentified

      Due to some problems with log processing, users may see incorrect logging of activities for today. We are working to resolve this issue as soon as possible and will post updates of our progress here.

    2. 24 de septiembre de 2020 a las 18:14 UTCresolved

      The data logging issue has been resolved and users should now see regular reporting. We apologize for the inconvenience.

    Server Error

    Comenzó 16 de septiembre de 2020 a las 17:25 UTC · 13m

    IssuesIncidente menor
    Componentes afectados
    RescueTime Web ApplicationData Processors
    1. 16 de septiembre de 2020 a las 17:25 UTCinvestigating

      We are aware that users are unable to access RescueTime.com and/or the system is running slow. Our developers are currently investing this issue and we will continue to update as we learn more. Rest assured your data is still tracking.

    2. 16 de septiembre de 2020 a las 17:25 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16 de septiembre de 2020 a las 17:38 UTCresolved

      Thank you for your patience. This has been resolved. If you are still experiences issues please send a message to [email protected].

    Systems Upgrade

    Comenzó 5 de septiembre de 2020 a las 0:00 UTC · 0m

    Pending
    1. 5 de septiembre de 2020 a las 1:20 UTCresolved

      System will be down for upgrades.

    Issues with billing

    Comenzó 14 de agosto de 2020 a las 12:55 UTC · 4d 23h

    IssuesIncidente menor
    Componentes afectados
    Data Processors
    1. 14 de agosto de 2020 a las 12:55 UTCidentified

      Currently, we are having a problem with our billing provider and it could influence the billing page, and prevents processing upgrades and payments at this time. This billing issue has also caused some of our users to receive a server error on their account. Our developers are currently investigating they believe they have identified the issue and are working on a fix. We don’t have an estimated timeline just yet, but we will keep you updated.

    2. 14 de agosto de 2020 a las 16:10 UTCmonitoring

      Thank- you for your patience! A fix has been implemented and we re-enabling on a rolling basis, we are currently monitoring the results.

    3. 14 de agosto de 2020 a las 17:09 UTCidentified

      Despite our efforts, we are still having unresolved issues with our billing, for now, our billing page is disabled, and this will possibly prevent processing upgrades and payments at this time.

    4. 15 de agosto de 2020 a las 1:32 UTCidentified

      Quick update! We are still working hard to resolve these issues. We are temporarily not accepting new premium signups. We apologize for the inconvenience. As we are continuing our investigation our emails are currently paused, so if you have not received expected emails from the site, know we are aware and are working towards a resolution. We appreciate your patience as our developers working to get systems running 100%.

    5. 16 de agosto de 2020 a las 5:22 UTCidentified

      Due to situations outside of our control, users will not be receiving a weekly email report this week. We do understand and apologize for the inconvenience. Even though the weekly email report will not be automatically sent this week, rest assure once things are up and running you will be able to export a report from your account manually. Thank you for your continued patience as we work towards a solution. We will continue to keep you updated.

    6. 18 de agosto de 2020 a las 1:18 UTCmonitoring

      We're happy to report we are accepting premium subscriptions again! If you had trouble subscribing or upgrading that has now been resolved. Emails are also back on track. Users will start receiving weekly report emails shortly. We will continue to monitor things for the next 24 hours before marking the issue resolved. If you run into any issues during that time please reach out to [email protected] so we can investigate. Thank you for your continued patience and support while we resolved these issues.

    7. 19 de agosto de 2020 a las 12:40 UTCresolved

      We're happy to report this issue has been resolved. Thank you for your patience as our developers worked diligently to get this resolved. Even though we don't anticipate it, please let us know if you experience any issues.

    Double logging

    Comenzó 23 de julio de 2020 a las 20:42 UTC · 1h 4m

    IssuesIncidente menor
    Componentes afectados
    Data Processors
    1. 23 de julio de 2020 a las 20:42 UTCidentified

      We just wanted to let you know we are aware of the logging issues with the system. We have identified the issue and are working to get it resolved. We will let you know when we have an update.

    2. 23 de julio de 2020 a las 21:46 UTCresolved

      Thank you for your patience. This issue has been resolved. If you find you are still having issues please contact [email protected].