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    Historial de interrupciones de Riipen

    25 incidentes de Riipen registrados desde octubre de 2019, con actualizaciones oficiales, componentes afectados, duración y detalles de resolución.

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    Plataforma

    Comenzó 13 de octubre de 2026 a las 16:00 UTC · 2h 0m

    OutageIncidente crítico
    Componentes afectados
    WebhooksJobsWebsiteAPI RequestsReportingPlatform
    1. 13 de octubre de 2026 a las 16:11 UTCinvestigating

      Actualmente estamos investigando esta cuestión.

    2. 13 de octubre de 2026 a las 16:12 UTCmonitoring

      Se ha aplicado una solución y estamos monitoreando los resultados.

    3. 13 de octubre de 2026 a las 16:12 UTCmonitoring

      Continuamos monitoreando cualquier otro problema.

    4. 13 de octubre de 2026 a las 18:00 UTCresolved

      Este incidente ha sido resuelto.

    Traducido automáticamente desde la actualización oficial del incidente.

    Performance Degredation

    Comenzó 9 de abril de 2026 a las 19:36 UTC · 2h 48m

    IssuesIncidente menor
    Componentes afectados
    WebhooksAPI RequestsPlatform
    1. 9 de abril de 2026 a las 19:36 UTCinvestigating

      We are currently investigation a performance slow down in our core platform.

    2. 9 de abril de 2026 a las 20:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9 de abril de 2026 a las 21:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9 de abril de 2026 a las 22:23 UTCresolved

      This incident has been resolved.

    Email outage

    Comenzó 6 de enero de 2026 a las 19:01 UTC · 58m

    IssuesIncidente menor
    Componentes afectados
    Platform
    1. 6 de enero de 2026 a las 19:01 UTCidentified

      Email notifications from the Riipen platform are currently failing to send and are in a processing queue. We have identified the issue with our 3rd party email provider and are waiting on a fix from them.

    2. 6 de enero de 2026 a las 19:59 UTCresolved

      This incident has been resolved.

    Question and answers loading

    Comenzó 12 de noviembre de 2025 a las 22:43 UTC · 17m

    IssuesIncidente menor
    Componentes afectados
    Platform
    1. 12 de noviembre de 2025 a las 22:43 UTCinvestigating

      An issue currently exists on page which are attempting to display answers from questions, including match request custom questions and survey responses.

    2. 12 de noviembre de 2025 a las 22:46 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12 de noviembre de 2025 a las 23:00 UTCresolved

      This incident has been resolved.

    Platform performance issue

    Comenzó 4 de noviembre de 2025 a las 2:00 UTC · 44m

    IssuesIncidente menor
    Componentes afectados
    WebhooksJobsAPI RequestsPlatform
    1. 4 de noviembre de 2025 a las 2:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 4 de noviembre de 2025 a las 2:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4 de noviembre de 2025 a las 2:44 UTCresolved

      This incident has been resolved.

    Degraded performance

    Comenzó 29 de septiembre de 2025 a las 20:18 UTC · 1h 37m

    IssuesIncidente menor
    Componentes afectados
    JobsAPI RequestsPlatform
    1. 29 de septiembre de 2025 a las 20:18 UTCinvestigating

      We are currently investigating this issue.

    2. 29 de septiembre de 2025 a las 20:18 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29 de septiembre de 2025 a las 21:55 UTCresolved

      This incident has been resolved.

    Partial outage from vendor

    Comenzó 12 de junio de 2025 a las 18:53 UTC · 1h 25m

    OutageIncidente mayor
    Componentes afectados
    Platform
    1. 12 de junio de 2025 a las 18:53 UTCinvestigating

      We are currently investigating this issue.

    2. 12 de junio de 2025 a las 18:57 UTCinvestigating

      A 3rd party vendor critical to the Riipen platform is experiencing a partial outage. Parts of the Riipen platform may fail during this outage. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

    3. 12 de junio de 2025 a las 19:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12 de junio de 2025 a las 19:51 UTCmonitoring

      The upstream fix has been implemented, but some users may still experience intermittent issues.

    5. 12 de junio de 2025 a las 20:18 UTCresolved

      This incident has been resolved.

    Incident

    Comenzó 26 de mayo de 2025 a las 20:32 UTC · 4m

    Pending
    Componentes afectados
    WebhooksWebsiteAPI RequestsPlatform
    1. 26 de mayo de 2025 a las 20:32 UTCinvestigating

      We are currently investigating this issue.

    2. 26 de mayo de 2025 a las 20:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26 de mayo de 2025 a las 20:36 UTCresolved

      This incident has been resolved.

    LMS integration with LTI

    Comenzó 27 de noviembre de 2024 a las 17:37 UTC · 45m

    IssuesIncidente menor
    Componentes afectados
    Platform
    1. 27 de noviembre de 2024 a las 17:37 UTCidentified

      Single sign on with LTI tools in all major LMS is currently degraded.

    2. 27 de noviembre de 2024 a las 18:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 de noviembre de 2024 a las 18:23 UTCresolved

      This incident has been resolved.

    Platform outage

    Comenzó 15 de julio de 2024 a las 15:56 UTC · 17m

    Pending
    Componentes afectados
    WebhooksAPI RequestsPlatform
    1. 15 de julio de 2024 a las 15:56 UTCinvestigating

      We are currently investigating this issue.

    2. 15 de julio de 2024 a las 16:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15 de julio de 2024 a las 16:13 UTCresolved

      This incident has been resolved.

    Match teams page unable to load for some matches

    Comenzó 19 de marzo de 2024 a las 20:49 UTC · 44m

    IssuesIncidente menor
    Componentes afectados
    Platform
    1. 19 de marzo de 2024 a las 20:49 UTCinvestigating

      We are currently investigating this issue.

    2. 19 de marzo de 2024 a las 20:49 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19 de marzo de 2024 a las 21:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19 de marzo de 2024 a las 21:33 UTCresolved

      This incident has been resolved.

    Platform outage

    Comenzó 27 de enero de 2024 a las 6:31 UTC · 14m

    Pending
    Componentes afectados
    WebhooksAPI RequestsPlatform
    1. 27 de enero de 2024 a las 6:31 UTCinvestigating

      We are currently investigating this issue.

    2. 27 de enero de 2024 a las 6:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27 de enero de 2024 a las 6:46 UTCresolved

      This incident has been resolved.

    Partial Outage

    Comenzó 2 de noviembre de 2023 a las 18:36 UTC · 47m

    OutageIncidente mayor
    Componentes afectados
    Platform
    1. 2 de noviembre de 2023 a las 18:36 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2 de noviembre de 2023 a las 19:09 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 de noviembre de 2023 a las 19:23 UTCresolved

      This incident has been resolved.

    4. 2 de noviembre de 2023 a las 19:23 UTCpostmortem

      An invalid config change was merged leading to presigned urls failing to generate. This caused some pages to fail to load.

    Partial outage for specific time zones

    Comenzó 25 de octubre de 2023 a las 16:40 UTC · 1h 7m

    IssuesIncidente menor
    Componentes afectados
    Platform
    1. 25 de octubre de 2023 a las 16:40 UTCinvestigating

      We are currently investigating the issue. You may experience problems depending on your current time zone.

    2. 25 de octubre de 2023 a las 16:52 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25 de octubre de 2023 a las 17:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25 de octubre de 2023 a las 17:47 UTCresolved

      This incident has been resolved.

    Platform Outage

    Comenzó 28 de agosto de 2023 a las 19:44 UTC · 30m

    OutageIncidente crítico
    Componentes afectados
    WebhooksAPI RequestsPlatform
    1. 28 de agosto de 2023 a las 19:44 UTCinvestigating

      We are currently investigating this issue.

    2. 28 de agosto de 2023 a las 19:51 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28 de agosto de 2023 a las 19:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28 de agosto de 2023 a las 20:14 UTCresolved

      This incident has been resolved.

    Platform Outage

    Comenzó 8 de diciembre de 2022 a las 1:22 UTC · 30m

    OutageIncidente crítico
    Componentes afectados
    WebhooksWebsiteAPI RequestsPlatform
    1. 8 de diciembre de 2022 a las 1:22 UTCinvestigating

      We are currently investigating this issue.

    2. 8 de diciembre de 2022 a las 1:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 8 de diciembre de 2022 a las 1:52 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 8 de diciembre de 2022 a las 1:52 UTCresolved

      This incident has been resolved.

    Major Service Outage

    Comenzó 24 de mayo de 2022 a las 17:02 UTC · 1h 12m

    OutageIncidente crítico
    Componentes afectados
    WebhooksWebsiteAPI RequestsPlatform
    1. 24 de mayo de 2022 a las 17:02 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 24 de mayo de 2022 a las 18:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24 de mayo de 2022 a las 18:06 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 24 de mayo de 2022 a las 18:15 UTCresolved

      This incident has been resolved.

    5. 24 de mayo de 2022 a las 18:42 UTCpostmortem

      Riipen would like to apologize for any inconvenience this incident has caused to any and all customers. While Riipen does everything under its power to ensure incidents like this do not occur, sometimes incidents such as today’s occur for reasons completely out of our control. Riipen’s main cloud service provider Amazon Web Services \(AWS\), accidentally marked Riipen’s account and services for suspension while Riipen has only ever been in good standing with AWS. This accidental suspension on AWS’s end caused all Riipen services to become unavailable while we worked with their customer success teams to figure out what had occurred. AWS has ensured us that this was a mistake on their end and that it will never occur again. We are continuing to work with them to ensure that any side effects of this temporary outage have been resolved. Again, we apologize for any inconvenience caused by this incident.

    Partial Outage

    Comenzó 14 de diciembre de 2021 a las 22:59 UTC · 45m

    Pending
    Componentes afectados
    WebhooksAPI RequestsPlatform
    1. 14 de diciembre de 2021 a las 22:59 UTCinvestigating

      Some customer are experiencing high load times.

    2. 14 de diciembre de 2021 a las 23:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14 de diciembre de 2021 a las 23:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14 de diciembre de 2021 a las 23:44 UTCresolved

      This incident has been resolved.

    Core services partial outage

    Comenzó 29 de abril de 2021 a las 15:32 UTC · 24m

    IssuesIncidente menor
    Componentes afectados
    WebhooksAPI RequestsPlatform
    1. 29 de abril de 2021 a las 15:32 UTCinvestigating

      We are currently investigating this issue.

    2. 29 de abril de 2021 a las 15:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29 de abril de 2021 a las 15:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29 de abril de 2021 a las 15:56 UTCresolved

      This incident has been resolved.

    Email links partially not working

    Comenzó 2 de septiembre de 2020 a las 16:19 UTC · 22m

    IssuesIncidente menor
    Componentes afectados
    Platform
    1. 2 de septiembre de 2020 a las 16:19 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 2 de septiembre de 2020 a las 16:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2 de septiembre de 2020 a las 16:41 UTCresolved

      This incident has been resolved.