Historial de interrupciones de Routable

1. 1 de septiembre de 2026 a las 21:48 UTCinvestigating

   Estamos viendo un aumento de errores debido a un outage de Quickbooks Online. Esto afecta principalmente a los espacios de trabajo conectados de QBO.

2. 2 de septiembre de 2026 a las 3:03 UTCmonitoring

   Ahora estamos viendo la mayoría de las solicitudes de QuickBooks Online tienen éxito. Seguiremos vigilando.

3. 2 de septiembre de 2026 a las 3:36 UTCresolved

   El incidente de QuickBooks Online (https://status.quickbooks.intuit.com/incidents/vkntw55njz2z) sigue figurando como no resuelto, pero hemos observado tasas de éxito constantes en las solicitudes a QBO. Seguiremos monitoreando por cualquier regresión.

Traducido automáticamente desde la actualización oficial del incidente.

1. 13 de julio de 2026 a las 17:19 UTCidentified

   Estamos viendo tasas de error elevadas con nuestro proveedor de pagos. Actualmente están investigando.

2. 13 de julio de 2026 a las 17:58 UTCmonitoring

   Nuestro proveedor ha implementado una solución, y vemos transacciones exitosas. Estamos monitoreando e investigando los pagos fallidos.

3. 13 de julio de 2026 a las 20:02 UTCresolved

   Este incidente ha sido resuelto.

Traducido automáticamente desde la actualización oficial del incidente.

1. 14 de mayo de 2026 a las 17:37 UTCmonitoring

   The Federal Reserve has experienced system issues this morning causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners.

2. 14 de mayo de 2026 a las 18:48 UTCresolved

   This incident has been resolved.

1. 3 de abril de 2026 a las 16:26 UTCidentified

   An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.

2. 7 de abril de 2026 a las 16:30 UTCresolved

   Our provider has resolved their issues, and sandbox international payables are working as expected now.

1. 25 de marzo de 2026 a las 15:55 UTCinvestigating

   We are investigating a rise in error rates and timeouts to our production application systems.

2. 25 de marzo de 2026 a las 17:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25 de marzo de 2026 a las 19:15 UTCresolved

   This incident has been resolved.

1. 4 de diciembre de 2025 a las 18:54 UTCinvestigating

   We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

2. 4 de diciembre de 2025 a las 18:56 UTCinvestigating

   We are continuing to investigate this issue.

3. 4 de diciembre de 2025 a las 19:09 UTCmonitoring

   The issue has been resolved and we are monitoring.

4. 4 de diciembre de 2025 a las 20:17 UTCresolved

   This incident has been resolved.

1. 18 de noviembre de 2025 a las 14:08 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 18 de noviembre de 2025 a las 14:40 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.

3. 18 de noviembre de 2025 a las 14:58 UTCmonitoring

   Cloudflare has implemented a fix. We will continue to monitor systems.

4. 18 de noviembre de 2025 a las 18:34 UTCresolved

   This incident has been resolved.

1. 20 de octubre de 2025 a las 18:47 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 20 de octubre de 2025 a las 23:24 UTCmonitoring

   We are seeing higher levels of success and will keep monitoring as providers report improved service.

3. 21 de octubre de 2025 a las 17:28 UTCresolved

   This incident has been resolved.

1. 16 de julio de 2025 a las 18:37 UTCinvestigating

   We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.

2. 16 de julio de 2025 a las 18:59 UTCinvestigating

   We are continuing to investigate this issue.

3. 16 de julio de 2025 a las 19:00 UTCidentified

   We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.

4. 16 de julio de 2025 a las 19:29 UTCmonitoring

   Performance has been restored to normal levels, and we continue to monitor the services.

5. 16 de julio de 2025 a las 22:16 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 16 de julio de 2025 a las 22:16 UTCresolved

   We have deployed a change to further improve responsiveness, and this incident is now complete.

1. 14 de mayo de 2025 a las 16:52 UTCinvestigating

   Quickbooks online is experiencing an outage, and it is triggering disconnections with Routable. We are investigating and monitoring the QBO systems.

2. 14 de mayo de 2025 a las 18:34 UTCinvestigating

   We are continuing to investigate this issue.

3. 14 de mayo de 2025 a las 18:36 UTCresolved

   Quickbooks online has resolved their outage. Routable clients should be able to resume normal functionality within the platform. Please reach out if you require support with reconnections or authentication. Sorry for the disruption to your day!

1. 7 de mayo de 2025 a las 1:09 UTCinvestigating

   We have a fix and are rolling it out momentarily.

2. 7 de mayo de 2025 a las 1:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7 de mayo de 2025 a las 1:40 UTCresolved

   A fix has been deployed.

1. 21 de marzo de 2025 a las 21:49 UTCinvestigating

   Some transfers are delayed due an underlying provider issue. The team is investigating the issue now.

2. 21 de marzo de 2025 a las 23:01 UTCmonitoring

   The system is working again, and we are monitoring for further issues. A small number of payables were impacted and put into Issue status, and the team is working to re-process them.

3. 21 de marzo de 2025 a las 23:35 UTCresolved

   This incident has been resolved.

1. 14 de marzo de 2025 a las 18:05 UTCmonitoring

   There was a period of increased errors and latency in requests to our dashboard and API. Requests are flowing faster now, and we are investigating the cause.

2. 14 de marzo de 2025 a las 18:25 UTCresolved

   We have confirmed that all systems are behaving as expected.

1. 3 de febrero de 2025 a las 18:34 UTCresolved

   We had a brief period of increased latency and error rates during a software deployment. The application was unresponsive for around 5 minutes, and recovered automatically. If there are any further issues please contact support.

1. 4 de diciembre de 2024 a las 20:29 UTCinvestigating

   We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

2. 4 de diciembre de 2024 a las 22:55 UTCresolved

   This incident has been resolved.

1. 17 de junio de 2024 a las 17:56 UTCresolved

   We had a brief rise in error rates and timeouts to our production application systems. This was resolved in roughly 8 minutes, and we will continue to monitor.

1. 27 de abril de 2024 a las 16:03 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 27 de abril de 2024 a las 17:10 UTCidentified

   We have reduced the error rate to the UI application, but we have disabled the API temporarily while we work on restoring system health.

3. 27 de abril de 2024 a las 18:30 UTCmonitoring

   Performance in our database is improving and the UI and API are responding quickly now. We will continue to monitor.

4. 27 de abril de 2024 a las 19:39 UTCresolved

   The service continues to operate as expected and all errors and latency has subsided.

1. 15 de marzo de 2024 a las 16:22 UTCinvestigating

   We are seeing increased errors from Quickbooks Online which is experiencing their own internal outage. We will continue to investigate and provide reconnection support when Quickbooks Online restores service.

2. 15 de marzo de 2024 a las 20:22 UTCmonitoring

   Quickbooks Online appears to have resolved their outage. We will continue to monitor connections. Please try to reconnect to Quickbooks Online in your Routable integration settings. We're happy to help if you encounter difficulties: feel free to reach out to support!

3. 16 de marzo de 2024 a las 0:06 UTCresolved

   This event has been resolved. If you need help reconnecting Quickbooks Online, please don't hesitate to reach out.

1. 29 de enero de 2024 a las 21:19 UTCinvestigating

   We are seeing a number of payables that are taking longer to be created than normal, and we are investigating.

2. 29 de enero de 2024 a las 21:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 29 de enero de 2024 a las 21:34 UTCmonitoring

   Payables are now processing quickly, and we are monitoring the service.

4. 30 de enero de 2024 a las 0:55 UTCresolved

   All tasks are operating smoothly.

1. 25 de enero de 2024 a las 22:16 UTCinvestigating

   We are seeing significant delays in a small percentage of newly created payments and are investigating the issue.

2. 25 de enero de 2024 a las 23:19 UTCmonitoring

   We have replaced a node in our infrastructure that was causing issues and all processes are running smoothly. We will continue to monitor to make sure everything is executing correctly.

3. 26 de enero de 2024 a las 0:04 UTCresolved

   The payment creation system is operating smoothly.